CRM migration

Migrate from e-shot to monday CRM

Field-level mapping, validation, and rollback between e-shot and monday CRM. We move data and schema; workflows are rebuilt natively in monday CRM.

e-shot logo

e-shot

Source

monday CRM

Destination

monday CRM logo

Compatibility

63%

5 of 8

objects map 1:1 between e-shot and monday CRM.

Complexity

BStandard

Timeline

2-4 weeks

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

e-shot and Monday.com CRM serve fundamentally different roles: e-shot is a contact-centric email marketing and automation platform built around Campaigns, Series, and preference tracking; Monday.com CRM is a visual, board-based work management and sales CRM built around Items, Columns, and Group automations. A migration from e-shot to Monday.com CRM is therefore a data consolidation and restart, not a structural translation. We export Contacts with all custom field values and merge-tag fallback definitions, migrate Tags to Monday.com Labels, preserve subscription preferences in contact-level fields, and deliver campaign reporting as a reference archive. We do not migrate Automated Series, Landing Pages, Forms, or Website Popups because Monday.com CRM has no equivalent campaign-automation layer; these are documented for the customer's admin to rebuild using Monday.com Automations. e-shot's REST API uses paginated extraction within per-tier rate limits (500-5,000 calls per hour) to extract large contact lists without hitting the hourly cap.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

e-shot logo

e-shot

What's pushing teams away

  • Import failures and intermittent system reliability frustrate users — contacts sometimes fail to load and template rendering breaks unpredictably, requiring manual intervention.
  • The analytics interface is widely regarded as dated and unintuitive, prompting teams to export data to external BI tools rather than rely on in-platform reporting.
  • The basic tier caps active Preferences at 25 and Automated Series at 3, which forces growing teams to upgrade or manage within artificially constrained campaign structures.
  • Some users report the platform feels slower than competing email tools during high-volume sends, particularly on the basic tier with lower API rate limits.

Choosing

monday CRM logo

monday CRM

What's pulling them in

  • Users praise the board-based visual interface for making pipeline stages immediately legible to non-technical team members without CRM training.
  • The no-code automation builder lets sales ops teams create lead routing, stage updates, and email triggers without developer involvement.
  • Integration ecosystem connects to Slack, Gmail, Outlook, and Zapier with minimal configuration, reducing friction for teams already using these tools.
  • The flexible column system lets teams build custom CRM views — deal value, close date, lead source — without needing a developer or pre-defined schema.
  • Teams already using monday Work Management can layer CRM features onto existing boards rather than starting from scratch.

Object mapping

How e-shot objects map to monday CRM

Each row shows how a e-shot object lands in monday CRM, including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

e-shot

Contact

maps to

monday CRM

People

1:1
Fully supported

e-shot Contacts map directly to Monday.com CRM People. We export all standard fields (email, first name, last name, phone, address) and custom contact fields defined in e-shot Settings > Contacts field manager. Each e-shot custom field becomes a Monday.com CRM People column; the field type is inferred from the e-shot field type (text, number, date, dropdown) and recreated as the nearest Monday.com column type. Merge-tag fallback values extracted from the field manager are set as default values on the destination column to prevent empty field display in any Monday.com email integrations.

e-shot

Tag

maps to

monday CRM

Label

lossy
Fully supported

e-shot tags stored as field values or list memberships migrate to Monday.com CRM Labels on People. Tags are extracted from the contact export as a comma-separated or multi-select value, then created as Monday.com Label options and applied to the corresponding People records. If the customer uses tags as a taxonomy for segmentation, we document the full tag list during scoping so that labels are created in Monday.com before contact migration begins.

e-shot

Preference

maps to

monday CRM

People custom column (multi-select)

1:1
Fully supported

e-shot contact preferences (opt-in status, subscription interests, topic preferences) migrate to Monday.com CRM People custom columns. Each active e-shot preference becomes a column: subscription flags become checkbox or toggle columns, and interest-based preferences become multi-select columns. We export only active preferences within the customer's tier limit and flag any preferences exceeding the basic tier ceiling of 25 for admin review before migration.

e-shot

Saved Filter

maps to

monday CRM

Board Filter view

lossy
Fully supported

e-shot Saved Filters define dynamic contact segments using field conditions. We export filter definitions as written segment rules (field, operator, value) and replicate them as Monday.com CRM Board filter views. Since Monday.com filter views are not a data object but a saved UI state, we document the filter logic in a written segment map so the customer's admin can recreate the exact segmentation in Monday.com's filter panel.

e-shot

Campaign

maps to

monday CRM

Board item (reference)

1:1
Fully supported

e-shot Campaigns hold email content, template body, subject line, sender details, and scheduling. We export campaign records and associated template HTML as a reference archive stored in a Monday.com Workdoc or external document link. The campaign name, status, send date, and subject line are logged as a board item in a Campaign reference board so the customer's team can cross-reference email campaign history with People records. HTML template assets are preserved as-is in a document archive; dynamic content blocks are flagged for manual rebuild if they rely on e-shot's merge-tag engine.

e-shot

Campaign Report

maps to

monday CRM

Workdoc or external reference

lossy
Fully supported

e-shot campaign analytics (opens, clicks, bounces, unsubscribes, delivery health) are pulled from the analytics dashboard and delivered as a CSV archive or a Monday.com Workdoc with a structured table. These metrics do not map to native Monday.com CRM objects because Monday.com does not have an email analytics layer. The archive preserves historical campaign performance for audit and reporting continuity.

e-shot

Form

maps to

monday CRM

Form configuration documentation

1:1
Fully supported

e-shot Forms store field definitions, field types, and subscription preferences linked to contact records. The form data itself lives in the contact records (migrated to People in Monday.com CRM). Form field definitions are exported as a written configuration map that the customer's admin uses to set up equivalent form logic in a third-party form tool (Typeform, HubSpot Forms, or Monday.com's native form integrations) if form capture continues post-migration.

e-shot

Automated Series

maps to

monday CRM

Automation rebuild documentation

1:1
Mapping required

e-shot Automated Series are workflow-based email sequences triggered by contact behaviour or date conditions. Monday.com CRM has no equivalent campaign automation layer for email sequences. We export Series definitions (trigger, conditions, delay steps, email actions) as a written inventory document with a recommended Monday.com Automation equivalent for each step. The customer's admin rebuilds the sequences using Monday.com Automations scoped to board item triggers; this document is delivered at the end of migration scope.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

e-shot logo

e-shot gotchas

Medium

File attachments blocked in bulk email sends

Low

Tier limits apply to active (live) objects only

Medium

Merge-tag fallback values must be replicated

Low

No dedicated bulk export endpoint documented

monday CRM logo

monday CRM gotchas

High

Subitems are not included in bulk exports

High

Daily API call limits vary sharply by plan

Medium

Legacy automations (Sentence Builder) are being deprecated

Medium

Excel and account exports only include table views

Low

Enterprise admins can disable non-admin exports

Pair-specific challenges

  • e-shot Automated Series have no Monday.com CRM equivalent

    e-shot Automated Series are campaign sequences with time delays, condition branches, and email sends triggered by contact behaviour. Monday.com CRM Automations are board-item triggers that run actions within the board (changing status, assigning owners, sending notifications). There is no native email cadence or drip sequence engine in Monday.com CRM. We document every active Series in a written inventory with trigger logic, step sequence, and delay configuration so the customer's admin can rebuild sequences using Monday.com Automations combined with a dedicated email cadence tool if drip email is required post-migration.

  • e-shot landing pages and forms do not transfer to Monday.com CRM

    e-shot Landing Pages are tier-gated HTML pages with form elements and lead capture logic. Monday.com CRM has no native landing page builder. We export landing page content as HTML files and form field definitions as a written configuration map, but these cannot be loaded into Monday.com CRM directly. The customer's marketing team rebuilds landing pages in a dedicated landing page tool and reconnects form submissions to Monday.com CRM via webhook or Zapier integration. Form field values that were already submitted live in the contact records and migrate as part of the People import.

  • e-shot merge-tag fallback values require manual recreation in Monday.com CRM

    e-shot personalisation uses *_fieldname=fallback('text')_* syntax where contacts without a field value display a fallback string instead of a raw merge tag. Monday.com CRM People columns do not have a native fallback value setting. We extract every fallback definition from the e-shot contact field manager and deliver it as a written field-reference document listing each field name, its fallback string, and the recommended Monday.com column type. The customer's admin sets the fallback values manually or uses a Monday.com Automation to populate a default if the primary column is empty.

  • No dedicated bulk export endpoint in e-shot API requires throttled pagination

    The e-shot REST API accepts JSON request bodies and returns JSON-encoded responses but does not publish a dedicated bulk-export endpoint. High-volume contact exports require paginated API calls within the per-hour rate limit (500 on basic, 2,000 on pro, 5,000 on omni). We implement throttled pagination with resume logic to extract large contact lists without exceeding the plan's hourly cap. For accounts on the basic tier with large contact databases (above 5,000 records), extraction time may extend across multiple hours and requires coordination with the customer's send schedule to avoid API contention during peak campaign sends.

  • e-shot attachment links in campaign content must be converted to hyperlinks

    e-shot does not allow direct file attachments in bulk email sends. Recipients expecting files receive a hosted link instead. When migrating, we identify all campaign content links pointing to attachment files and convert them to explicit hyperlink references to a file-sharing destination. This preserves tracked click data in the campaign report archive without triggering spam filter rules that affect deliverability for the entire sender domain.

Migration approach

Six steps for a successful e-shot to monday CRM data migration

  1. Discovery and scoping

    We audit the source e-shot account across tier (basic, pro, omni), active contact count, custom contact field definitions, merge-tag fallback syntax, active preferences, active Automated Series, saved filters, tags, landing pages, and campaign reporting history. We identify the highest-volume data objects for migration sequencing and flag any tier-gated content that exceeds the basic tier limits (25 active preferences, 3 series, 10 filters) as candidates for admin review before extraction. The discovery output is a written migration scope with record counts, object inventory, and a migration order recommendation.

  2. Custom column design in Monday.com CRM

    We design the Monday.com CRM People board schema based on the e-shot contact field manager. Each e-shot custom field becomes a Monday.com CRM People column; we infer the nearest column type (text, number, date, checkbox, dropdown, multi-select) from the e-shot field definition. We create the column structure in a Sandbox or development board first, apply the column defaults from the e-shot fallback definitions, and create all Monday.com Labels that correspond to e-shot tags before the contact import begins.

  3. Throttled contact extraction and tag extraction

    We extract contacts from e-shot using paginated API calls within the account's per-hour rate limit. For basic-tier accounts above 5,000 contacts, we schedule extraction across off-peak hours to avoid hitting the 500-call hourly ceiling during business-day sends. Tags are extracted as a separate data stream from the contact records and deduplicated into a tag taxonomy for Monday.com Label creation. Preference data is extracted as a structured field within each contact record and mapped to the corresponding Monday.com column at load time.

  4. People import with label and preference mapping

    We load contacts into Monday.com CRM People using the API or CSV import with the pre-created column structure. Each record receives its corresponding Labels from the tag taxonomy and populates preference columns from the e-shot preference fields. We run a reconciliation pass comparing e-shot contact count and field completeness against Monday.com CRM People count and column fill rates. Any records that fail import due to missing required fields are held in a retry queue and flagged for the customer's admin to resolve.

  5. Campaign report and automation inventory delivery

    We pull historical campaign analytics from e-shot (opens, clicks, bounces, delivery health) and deliver the data as a structured CSV and a Monday.com Workdoc with campaign reference entries. We deliver the Automated Series inventory as a written document listing each series name, trigger type, condition logic, delay configuration, and email action, with a recommended Monday.com Automation rebuild approach for each step. Landing page HTML exports and form field configuration maps are delivered as separate reference documents for the customer's marketing team to rebuild in their chosen tool.

  6. Cutover, final delta, and handoff

    We freeze writes in e-shot during cutover, run a final delta extraction for any contacts modified during the migration window, and confirm the final People count in Monday.com CRM against the scoping baseline. We validate label coverage and spot-check 25-50 records for field-level accuracy. We deliver all reference documents and support a one-week hypercare window for reconciliation issues. We do not rebuild e-shot Automated Series, Landing Pages, or Forms inside the migration scope; those deliverables are written handoff documents for the customer's admin to action post-migration.

Platform deep dives

Context on both ends of the pair

e-shot logo

e-shot

Source

Strengths

  • Tiered pricing from £200/month provides a clear upgrade path without per-seat licensing on any plan.
  • Unlimited users across all tiers means whole teams can access the platform without incremental cost.
  • Dedicated deliverability tooling for Microsoft contacts, important for UK enterprise senders on Microsoft 365.
  • Contact field manager and merge-tag fallback syntax give non-technical users granular personalisation control.
  • Open API with JSON REST endpoints and tiered rate limits up to 5,000 calls per hour on omni.

Weaknesses

  • Analytics UI is repeatedly described as dated and difficult to navigate compared to modern email platforms.
  • Import reliability issues and intermittent system downtime affect campaign and contact loading.
  • Landing page and automation features are tier-gated, requiring upgrades as team complexity grows.
  • Basic tier has hard limits on live preferences, series, filters, and popups that constrain active campaigns.
  • Template design tools lack some drag-and-drop flexibility found in newer email builders.
monday CRM logo

monday CRM

Destination

Strengths

  • Board-based UI makes pipeline stages and deal progress visually obvious without training.
  • No-code automation builder requires no developer resources to create lead routing and stage-triggered actions.
  • Flexible column system supports custom CRM fields without schema changes or admin involvement.
  • Integrates natively with Slack, Gmail, Outlook, and Zapier with minimal configuration overhead.
  • Layered product means teams already on monday Work Management can add CRM without migrating existing data.

Weaknesses

  • No native Contacts object separate from Items — contacts are managed inside a CRM module's People feature.
  • Pipeline and deal relationships use a flat item model rather than a relational object model, making complex CRM associations awkward.
  • Automations are plan-gated (250 actions/month on Standard, 25,000 on Pro) and the legacy Recipe system is being deprecated.
  • Customization and advanced views (Chart, Formula, Dependency) are locked behind Pro and Enterprise tiers.
  • Per-seat pricing with non-refundable annual billing creates cost lock-in risk during migration.

Complexity grading

How hard is this migration?

Standard CRM migration. All 8 core objects map 1:1 between e-shot and monday CRM.

B

Overall complexity

Standard migration

Derived from compatibility, mapping clarity, API constraints, and data volume across e-shot and monday CRM.

  • Object compatibility

    A

    All 8 core objects map 1:1 between e-shot and monday CRM.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    8-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    e-shot: 500–5,000 requests per hour depending on tier (basic: 500, pro: 2,000, omni: 5,000).

  • Data volume sensitivity

    B

    e-shot doesn't expose a bulk API — REST + parallelization used for high-volume runs.

Estimator

Estimate your e-shot to monday CRM migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about e-shot to monday CRM data migrations

Answers to the questions buyers ask most during e-shot to monday CRM migration scoping. Not seeing yours? Book a call.

Can't find your answer?

Walk through your e-shot to monday CRM migration with a real engineer — 30 minutes, free, written quote within 24 hours.

Book a free 30 minute consultation

Most migrations land between two and four weeks for accounts under 15,000 contacts with straightforward field mapping and a clear tag taxonomy. Migrations with high-volume contact databases (above 50,000 records), multiple active Automated Series to inventory, or complex preference-centre structures requiring multi-column recreation in Monday.com CRM move to five to nine weeks because of e-shot API pagination constraints and Monday.com column-type configuration time per custom field.

Adjacent paths

Related migrations to explore

Ready when you are

Move from e-shot.
Land in monday CRM, intact.

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