Migrate your DGL Practice Manager data
UK and Ireland practice management suite for consultants and private clinics, combining clinical records, diary, invoicing and document creation in one Windows-based system. Targets independent specialists rather than large NHS trusts.
In its favor
Why people choose DGL Practice Manager
The signal that keeps DGL Practice Manager on the shortlist. Sourced from G2, Capterra, and customer scoping calls.
All-in-one functionality covering clinical records, diary, billing, and document creation reduces the need for multiple disconnected tools in a private practice.
Microsoft Word and Outlook integration is familiar to UK/Ireland medical secretaries, requiring minimal retraining compared to browser-based alternatives.
Cloud-hosted with automatic updates means no local installation burden for independent consultants who lack IT support staff.
Comprehensive EDI functions and automatic shortfall calculation streamline insurance billing workflows for practices that submit high volumes of claims.
Multi-diary support for clinic and LLP configurations accommodates growing practices with multiple consultants sharing a single tenant.
Frequent reliability failures including application crashes, inability to access the patient database, and Word integration breaking without warning erode trust in day-to-day use.
Outdated interface and non-intuitive feature placement make routine tasks feel laborious compared to modern browser-based alternatives.
Extortionate per-invoice charges for insurer submissions add up significantly for high-volume billing practices and create an ongoing cost burden.
Prohibitive data extraction fees charged when leaving make switching away financially punishing and function as a de facto lock-in mechanism.
Absence of a patient-facing portal, native dictation integration, and modern workflow automation leaves DGL behind competitors offering these features as standard.
Reasons to switch
Why people leave DGL Practice Manager
The recurring reasons buyers give for replacing DGL Practice Manager. Presented as facts, not knocks.
Platform scorecard
Strengths, weaknesses, and where DGL Practice Manager fits
Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.
SWOT — strengths, weaknesses, and use-case fit
Strengths
Weaknesses
Where it works
Where it struggles
Pricing tiers
DGL Practice Manager pricing overview
DGL Practice Manager publishes no public pricing on its website. All plans require a sales conversation. The platform is sold on a per-seat or per-consultant basis, with clinic/LLP tiers offering multi-consultant diary sharing at higher cost than individual consultant licences.
Consultant
Tier 1 of 3
Not publicly published
What's included
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What gets migrated
DGL Practice Manager object support
Object-by-object support for DGL Practice Manager migrations. Per-pair details surface during scoping.
Patients
Fully supportedPatient records contain demographics, clinical notes, and encounter history stored as linked free-text fields. We migrate the full patient demographic set and associate each clinical note with the correct patient ID in the destination system.
Consultants
Fully supportedEach consultant has a user account, diary configuration, and billing settings. We map consultant records 1:1 and preserve diary ownership so appointments remain attributed correctly after migration.
Clinics / LLPs
Fully supportedClinic-level configuration groups multiple consultant diaries under a single practice entity. We migrate clinic metadata and associate consultants with their parent clinic in the destination.
Appointments
Mapping requiredAppointments carry a date, time, patient link, consultant link, and status. We map appointment statuses to destination equivalents and flag recurring or exception appointments that may need manual verification.
Invoices
Mapping requiredDGL generates invoices against appointments and insurer claims. We preserve invoice amounts, line items, payment status, and shortfall flags, but payment transaction history may require reconciliation against external accounting records.
Documents / Letters
Mapping requiredCorrespondence is generated via Microsoft Word templates linked to DGL letterheads. We export document content and map letterhead metadata, though Word template formatting may require reapplication in the destination.
Insurance Claims
Mapping requiredClaims submitted through DGL's EDI functions carry insurer reference, claim amount, and status. We preserve the claim record and its associated patient and appointment links, noting that EDI submission status cannot be replicated in non-EDI destinations.
Financial Accounts
Mapping requiredDGL's accounting module produces end-of-year financial accounts. We export account balances and transaction ledgers, but chart-of-accounts structure may differ between DGL and destination accounting systems and requires field mapping.
Custom Fields
Not in this platformDGL does not expose a documented custom fields API. Any custom properties added by a practice are not reliably discoverable for automated migration and must be captured via a manual data audit before import.
Attachments
Mapping requiredFile attachments to patient records or documents are stored on DGL's servers. We extract attached files and reassociate them with the correct patient and encounter record in the destination, preserving original filenames.
| Object | Support | Notes |
|---|---|---|
| Patients | Fully supported | Patient records contain demographics, clinical notes, and encounter history stored as linked free-text fields. We migrate the full patient demographic set and associate each clinical note with the correct patient ID in the destination system. |
| Consultants | Fully supported | Each consultant has a user account, diary configuration, and billing settings. We map consultant records 1:1 and preserve diary ownership so appointments remain attributed correctly after migration. |
| Clinics / LLPs | Fully supported | Clinic-level configuration groups multiple consultant diaries under a single practice entity. We migrate clinic metadata and associate consultants with their parent clinic in the destination. |
| Appointments | Mapping required | Appointments carry a date, time, patient link, consultant link, and status. We map appointment statuses to destination equivalents and flag recurring or exception appointments that may need manual verification. |
| Invoices | Mapping required | DGL generates invoices against appointments and insurer claims. We preserve invoice amounts, line items, payment status, and shortfall flags, but payment transaction history may require reconciliation against external accounting records. |
| Documents / Letters | Mapping required | Correspondence is generated via Microsoft Word templates linked to DGL letterheads. We export document content and map letterhead metadata, though Word template formatting may require reapplication in the destination. |
| Insurance Claims | Mapping required | Claims submitted through DGL's EDI functions carry insurer reference, claim amount, and status. We preserve the claim record and its associated patient and appointment links, noting that EDI submission status cannot be replicated in non-EDI destinations. |
| Financial Accounts | Mapping required | DGL's accounting module produces end-of-year financial accounts. We export account balances and transaction ledgers, but chart-of-accounts structure may differ between DGL and destination accounting systems and requires field mapping. |
| Custom Fields | Not in this platform | DGL does not expose a documented custom fields API. Any custom properties added by a practice are not reliably discoverable for automated migration and must be captured via a manual data audit before import. |
| Attachments | Mapping required | File attachments to patient records or documents are stored on DGL's servers. We extract attached files and reassociate them with the correct patient and encounter record in the destination, preserving original filenames. |
Gotchas
What to watch for in DGL Practice Manager migrations
Issues we've hit on past DGL Practice Manager migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.
Per-invoice insurer submission charges inflate costs silently
Extortionate data extraction fee creates lock-in barrier
No public API means migration relies on DGL's goodwill
SQL infrastructure update in progress may alter the schema
Document generation depends on Microsoft Word on the local machine
| Severity | Issue |
|---|---|
| High | Per-invoice insurer submission charges inflate costs silently |
| High | Extortionate data extraction fee creates lock-in barrier |
| High | No public API means migration relies on DGL's goodwill |
| Medium | SQL infrastructure update in progress may alter the schema |
| Medium | Document generation depends on Microsoft Word on the local machine |
Leaving DGL Practice Manager?
Where DGL Practice Manager customers move next
12 destinations DGL Practice Manager can migrate to.
How a DGL Practice Manager migration works
Four steps, DGL Practice Manager-specific
Connect
Not publicly documented — no customer-facing API is published into DGL Practice Manager. Scopes limited to read-only on the data we move.
Map
We translate DGL Practice Manager-specific structures (custom fields, objects, value lists) to the destination's model.
Sample
Test with a 50–200 record subset to validate DGL Practice Manager quirks before production.
Migrate
Full migration with DGL Practice Manager rate-limit handling. Rollback available throughout.
FAQ
DGL Practice Manager migration FAQ
Answers to the questions buyers ask most during DGL Practice Manager migration scoping. Not seeing yours? Book a call.
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