CRM migration
Field-level mapping, validation, and rollback between Simply CRM and Pipedrive. We move data and schema; workflows are rebuilt natively in Pipedrive.
Simply CRM
Source
Pipedrive
Destination
Compatibility
11 of 12
objects map 1:1 between Simply CRM and Pipedrive.
Complexity
BStandard
Timeline
24–72 hours
Overview
Simply CRM stores contacts, companies, deals, activities, email campaigns, and custom objects in a flat, unified model. Pipedrive separates People (individuals) from Organizations (companies), uses a visual Kanban-style pipeline for deals, and supports custom fields on deals, organizations, people, and products. The migration must split each Simply CRM contact record into a Pipedrive Person, map the associated company to an Organization, link them via the Person-Organization relationship, and translate pipeline stages to Pipedrive stage keys. Activity history (calls, meetings, tasks) migrates as Pipedrive Activities with original timestamps and owner assignments preserved. Custom properties from Simply CRM create custom fields in Pipedrive — Pipedrive generates a random 40-character hash key for each custom field name, which FlitStack maps back to the source field label. We use Pipedrive's REST API v1 with adaptive throttling to respect the token-based rate limits introduced December 2024. Workflows, automations, email templates, and campaign logic do not migrate and must be rebuilt in Pipedrive's automation and sequences tools. Reports and dashboards cannot transfer — the underlying data migrates, but charts and filters need to be recreated.
Every standard and custom field arrives verified.
AI proposes the map; you confirm before any record moves.
Parent–child, lookups, and ownership stay linked.
Calls, emails, meetings — with original timestamps.
Documents, uploads, and inline notes move with the record.
Why teams make this switch
Leaving
What's pushing teams away
Choosing
What's pulling them in
Object mapping
Each row shows how a Simply CRM object lands in Pipedrive, including any object-level transformations, lookup resolution, or schema-design dependencies.
Typical mapping — final map is confirmed during the sample migration step.
Simply CRM
Contact
Pipedrive
Person
1:1Simply CRM contacts map 1:1 to Pipedrive People. The contact's primary company link becomes the Person's primary Organization link. Owner assignment resolves by email match to a Pipedrive user. When multiple Simply CRM contacts share the same email, FlitStack preserves each as a separate Person record while linking them to the same Organization. Address, phone, and custom fields are transferred to the corresponding Person custom fields, maintaining data fidelity.
Simply CRM
Contact Company Link
Pipedrive
Organization
1:1Simply CRM stores the contact's company as a named field on the contact record. This company name becomes an Organization in Pipedrive, linked to the Person via the primary organization_id. If the organization does not yet exist in Pipedrive it is created first.
Simply CRM
Company
Pipedrive
Organization
1:1Simply CRM companies map to Pipedrive Organizations. Name, domain, industry, and employee count map to Pipedrive equivalents; address, phone, and website transfer to the Organization's address and web fields. Parent-company hierarchies translate to Organization's parent_id, preserving reporting structures. Custom fields on the company become Organization-level custom fields, with their hash keys captured before import. Duplicate company names are merged into a single Organization linked to all related People and Deals.
Simply CRM
Deal
Pipedrive
Deal
1:1Deals map to Pipedrive Deals. Each Simply CRM deal belongs to a pipeline with a stage; the pipeline translates to a Pipedrive Pipeline UUID, and the stage label maps to the corresponding Pipedrive stage_id. Deal amount, currency, and close date become Pipedrive value, currency_id, and close_time. Owner assignment resolves by email match to a Pipedrive user, and the primary contact links via person_id while the associated company links via org_id.
Simply CRM
Pipeline
Pipedrive
Pipeline
1:1Simply CRM pipelines translate to Pipedrive Pipelines. Each Simply CRM pipeline becomes a separate Pipedrive Pipeline object. Stage labels map to Pipedrive stage IDs within each pipeline. FlitStack creates Pipelines via the REST API, retrieves stage IDs, and orders stages to match the original sequence. Probability derives from stage order in Pipedrive, and stages without a Pipedrive counterpart are flagged before deal migration.
Simply CRM
Activity (call, meeting, task)
Pipedrive
Activity
1:1Simply CRM activity logs (call, meeting, task, note) map to Pipedrive Activities. Call type maps to Pipedrive Activity type=call, meeting to type=meeting, task to type=task. Original timestamps and owner IDs are preserved. The activity is linked to the parent Person or Deal by ID.
Simply CRM
Pipedrive
Activity (email)
1:1Simply CRM email records migrate as Pipedrive Activities with type=email. The email body, subject, timestamp, sender, and recipient are preserved, and attachments are re-uploaded to Pipedrive Files and linked to the Activity. Each imported email is associated with a Person or Deal via the activity's person_id or deal_id. Pipedrive's email sync is a separate mechanism — imported emails remain as Activity records, not as threaded conversations in the Pipedrive inbox.
Simply CRM
Product
Pipedrive
Product
1:1Simply CRM product catalog items (if present) map to Pipedrive Products. Unit price, SKU, description, and currency map to Pipedrive Product fields. Products are linked to Deals via the deal's product list items, and each line item records quantity and discount. When a Simply CRM deal references multiple products, all associated items are created in Pipedrive and attached to the deal.
Simply CRM
Custom Object
Pipedrive
Custom Fields (on Person, Organization, Deal)
1:1Simply CRM custom objects require Pipedrive custom fields. Pipedrive creates custom fields per object type — a custom object that relates contacts to a custom entity becomes custom fields on Person and Deal. N:N relationships in Simply CRM need a junction approach in Pipedrive.
Simply CRM
Lead / Status Field
Pipedrive
Lead
1:manySimply CRM stores lead status as a field on the contact record. Pipedrive has a separate Lead object. Contacts in Simply CRM with a lead status flag are split: those actively in a sales funnel become Pipedrive Leads; closed-won or closed-lost records become People linked to Deals.
Simply CRM
Attachment / File
Pipedrive
File
1:1Simply CRM file attachments on contacts, companies, or deals are re-uploaded to Pipedrive Files and linked to the corresponding Person, Organization, or Deal. The original file name and any URL reference in Simply CRM are preserved in the Pipedrive file metadata. Pipedrive's 25MB per-file limit applies; files exceeding this are flagged for manual handling, and the migration log records the source location for later upload.
Simply CRM
Workflow / Automation
Pipedrive
Automations (Pipedrive)
1:1Simply CRM workflows and automation rules do not have a direct Pipedrive equivalent. FlitStack exports the workflow definitions as a JSON reference file that captures triggers, conditions, and actions. Rebuilding in Pipedrive's automation builder is a separate step, with effort ranging from 30 minutes for deal-stage alerts to 2 hours for multi-step sequences involving email templates and tasks. The JSON file serves as a rebuild specification for your Pipedrive admin.
| Simply CRM | Pipedrive | Compatibility | |
|---|---|---|---|
| Contact | Person1:1 | Fully supported | |
| Contact Company Link | Organization1:1 | Fully supported | |
| Company | Organization1:1 | Fully supported | |
| Deal | Deal1:1 | Fully supported | |
| Pipeline | Pipeline1:1 | Fully supported | |
| Activity (call, meeting, task) | Activity1:1 | Fully supported | |
Activity (email)1:1 | Fully supported | ||
| Product | Product1:1 | Fully supported | |
| Custom Object | Custom Fields (on Person, Organization, Deal)1:1 | Fully supported | |
| Lead / Status Field | Lead1:many | Fully supported | |
| Attachment / File | File1:1 | Fully supported | |
| Workflow / Automation | Automations (Pipedrive)1:1 | Fully supported |
Gotchas + challenges
Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.
Simply CRM gotchas
SugarCRM Professional edition gates certain modules
Export discrepancies between screen records and CSV output
Custom field schema varies per installation
Workflow automations do not survive migration
Pipedrive gotchas
Custom field hash keys differ per account
Export access gated by visibility groups
Token-based API rate limits since December 2024
Sequences and Automations not exposed via REST API
Cost escalates via workflow caps and add-ons
Pair-specific challenges
Migration approach
Audit Simply CRM data model and Pipedrive target schema
FlitStack extracts the full Simply CRM object inventory via the REST API: contacts, companies, deals, pipelines, stages, activities, products, custom objects, and custom fields. We count records per object, identify duplicate-contact patterns (Simply CRM allows multiple contacts with the same email), flag null required fields, and assess the number of pipelines and stages. Simultaneously, we inspect the Pipedrive target account: existing pipelines, stage definitions, custom field keys, and user list. The audit output is a gap analysis showing which Pipedrive pipelines need to be created, which custom fields need to be added, and which Simply CRM records require data cleansing before migration.
Create Pipedrive pipelines and custom fields
Before any data moves, FlitStack creates the Pipedrive Pipelines and retrieves their stage IDs. Custom fields are created per object type (Person, Organization, Deal) and their hash keys are captured for use in the record import step. Pipedrive's API rate limits apply here — each field creation call consumes tokens, and FlitStack throttles to avoid hitting the burst window. Pipelines are created with stages in the correct order so that deal stage mapping references valid stage_id values from the start. If your team has specific stage-order or naming requirements, we capture those in the mapping plan before creation.
Resolve owners and users by email match
FlitStack builds an owner resolution table from Simply CRM owner_id to email, cross-referenced against the Pipedrive user list. Any owner in Simply CRM without a corresponding Pipedrive user account is flagged in the audit report. Your team provisions Pipedrive accounts or designates a fallback user before the migration run. No record is imported without a valid Pipedrive user_id — unmatched records are held in a staging queue for manual assignment after the migration completes.
Run a sample migration with field-level diff
FlitStack migrates a representative slice — typically 100–500 records spanning contacts, companies, deals, and activities — before committing the full dataset. The field-level diff compares each source field value against the destination field value for every mapped row, flagging any transformation failures (value-mapping misses, null-required-field violations, or custom field key mismatches). You receive a diff report showing record counts by object, mapping coverage, and any records that failed validation. You approve the sample results before the full migration run begins.
Execute full migration with delta-pickup cutover
The full migration runs against Pipedrive's REST API v1 with adaptive throttling to respect token-based rate limits. Organizations are migrated first (since People and Deals reference org_id), then People with org_id linkage, then Deals with person_id and org_id linkage, then Activities linked to their parent records. A delta-pickup window (typically 24–48 hours) runs concurrently with your final Simply CRM work period — any records created or modified in Simply CRM after the migration snapshot are captured and imported in the delta pass. FlitStack generates an audit log of every record imported, including the source Simply CRM ID for traceability. One-click rollback reverts all Pipedrive changes if reconciliation reveals data integrity issues.
Validate, reconcile, and handoff
Post-migration, FlitStack runs a reconciliation report: record counts by object compared to the pre-migration audit, duplicate detection in Pipedrive, and spot-check sampling of field values against source records. Any gaps are investigated and corrected. Your team receives the migration audit log, the workflow export JSON for rebuilding automations in Pipedrive, and a field-mapping spreadsheet documenting every transformation decision. FlitStack remains available for a 48-hour post-go-live window to address any records that surface as mis-mapped once your team begins using Pipedrive.
Platform deep dives
Simply CRM
Source
Strengths
Weaknesses
Pipedrive
Destination
Strengths
Weaknesses
Complexity grading
Standard CRM migration. 3 of 8 objects need a mapping; the rest are 1:1.
Overall complexity
Standard migration
Derived from compatibility, mapping clarity, API constraints, and data volume across Simply CRM and Pipedrive.
Object compatibility
3 of 8 objects need a mapping; the rest are 1:1.
Field mapping clarity
Field mapping is derived from defaults — final spec confirmed during the sample migration.
Timeline complexity
8-object category — typical timelines run 2–7 days end-to-end.
API constraints
Simply CRM: Not publicly documented.
Data volume sensitivity
Simply CRM doesn't expose a bulk API — REST + parallelization used for high-volume runs.
Estimator
Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.
Step 1
Pick a category, then your source and destination platforms.
Category
FAQ
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