CRM migration

Migrate from Comet Suite to Twenty CRM

Field-level mapping, validation, and rollback between Comet Suite and Twenty CRM. We move data and schema; workflows are rebuilt natively in Twenty CRM.

Comet Suite logo

Comet Suite

Source

Twenty CRM

Destination

Twenty CRM logo

Compatibility

92%

11 of 12

objects map 1:1 between Comet Suite and Twenty CRM.

Complexity

BStandard

Timeline

3–7 days

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

Comet Suite and Twenty CRM both store People, Companies, and Opportunities, but the underlying data models differ in how they handle custom fields, activity history, and pipeline stages. We extract People records with name, email, phone, job title, and address fields from Comet Suite, map them directly to Twenty People, and resolve company links by email domain matching against the Companies object. Opportunity fields like deal name, amount, close date, and stage status map to Twenty Opportunities, with stage pick-list values requiring a value-by-value migration plan. Notes migrate as free-form text on the linked record. Workflows, automations, and permission sets do not transfer — those must be rebuilt manually in Twenty's workflow builder after data lands. We run a scoped-read migration using Twenty's REST and GraphQL APIs (up to 200 records per request on paid tiers) and deliver a field-level diff before committing the full cutover. This approach preserves data integrity while minimizing manual rework for your team.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

Comet Suite logo

Comet Suite

What's pushing teams away

  • Users report a steep learning curve for dispatchers and administrators — the interface does not follow common SaaS conventions and requires dedicated training time
  • The web UI opens every click in a new window, which creates a fragmented and frustrating navigation experience that experienced users cite as a consistent pain point
  • Limited native integrations with accounting software means finance teams still manually re-enter invoice data from Comet Suite into their ledgers
  • The platform lacks a well-documented public API, making automated data extraction and migration difficult without custom development
  • As the business scales beyond 50–100 technicians, the lack of advanced reporting and analytics forces teams to export CSVs for analysis in external BI tools

Choosing

Twenty CRM logo

Twenty CRM

What's pulling them in

  • Top open-source CRM on GitHub with 40.6K stars, giving teams full source code access and infrastructure ownership without per-feature licensing surprises.
  • Free self-hosting under AGPL-3.0 means unlimited users and custom objects for the cost of cloud infrastructure alone, typically $20–100/month.
  • Pricing page explicitly mocks competitors for charging add-on fees for API access, webhooks, and workflows — transparency that resonates with RevOps teams burned by Salesforce.
  • Unlimited custom objects and fields with no price impact, letting teams shape the data model to their business rather than forcing business into rigid schemas.
  • Modern TypeScript/React/PostgreSQL stack means developer-led teams can extend, self-host, or integrate without fighting legacy architecture.

Object mapping

How Comet Suite objects map to Twenty CRM

Each row shows how a Comet Suite object lands in Twenty CRM, including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

Comet Suite

People

maps to

Twenty CRM

People

1:1
Fully supported

Direct object-to-object map. Twenty People stores first name, last name, email, phone, job title, and company link. If Comet Suite stores multiple phone types (mobile, work, home), we map each to Twenty's single Phone field or surface extras as a custom field.

Comet Suite

Company

maps to

Twenty CRM

Companies

1:1
Fully supported

Direct map. Twenty Companies stores name, domain, industry, employee count, annual revenue, and address fields. If Comet Suite uses a parent-child company hierarchy, the parent link maps to Twenty's Parent Company relation field. We preserve all standard company fields and ensure domain values are normalized for matching.

Comet Suite

Deal

maps to

Twenty CRM

Opportunities

1:1
Fully supported

Direct object map. Twenty Opportunities store deal name, amount, close date, stage, and assignee. Stage pick-list values from Comet Suite are mapped value-by-value into Twenty's stage field before the import runs. Probability and forecast data migrate as custom fields for reporting continuity.

Comet Suite

Note

maps to

Twenty CRM

Note

1:1
Fully supported

Direct map. Comet Suite notes migrate as Twenty Notes — free-form text attached to the parent People, Company, or Opportunity record. Original create dates and author references are preserved in custom datetime fields for audit trail purposes and historical reference.

Comet Suite

Task

maps to

Twenty CRM

Task

1:1
Fully supported

Direct map. Comet Suite tasks (action items, reminders, to-dos) migrate as Twenty Tasks linked to the parent record. Status, due date, and assignee fields map directly. Completed flag translates to Twenty's completed boolean to reflect task state accurately.

Comet Suite

Activity (Call)

maps to

Twenty CRM

Task (type=Call)

1:1
Fully supported

Comet Suite call logs migrate as Twenty Tasks with type set to 'Call'. Original timestamp, duration, and owner are preserved as custom fields. Call outcome or disposition maps to a custom select field in Twenty for follow-up tracking.

Comet Suite

Activity (Email)

maps to

Twenty CRM

Task (type=Email)

1:1
Fully supported

Email activities from Comet Suite become Twenty Tasks with type set to 'Email'. Subject line maps to the Task name. Body content migrates as task description. Thread or message ID preserved in a custom field for reference linking.

Comet Suite

Activity (Meeting)

maps to

Twenty CRM

Event

1:1
Fully supported

Meeting records migrate as Twenty Events with original start and end times preserved. Attendee lists from Comet Suite map to Twenty's event participants or are stored in a custom text field. Location and meeting notes migrate as event description.

Comet Suite

Custom Object

maps to

Twenty CRM

Custom Object

1:1
Fully supported

Comet Suite custom objects map 1:1 to Twenty custom objects. Each custom object must be created in Twenty Settings → Data Model before import. Custom object relationships (N:N junctions) map to Twenty relation fields on the custom object for referential integrity.

Comet Suite

Custom Field (on any object)

maps to

Twenty CRM

Custom Field

1:1
Fully supported

Comet Suite custom fields on People, Company, Deal, or custom objects require pre-creation in Twenty's data model before the migration. We generate a custom field manifest from Comet Suite and create them in Twenty before importing data, ensuring field existence at import time.

Comet Suite

Owner / Assigned User

maps to

Twenty CRM

Workspace Member (assignee)

1:1
Fully supported

Comet Suite owner IDs are resolved by email match against Twenty workspace members. If a Comet Suite owner has no matching Twenty member at migration time, their records are assigned to a fallback member and flagged for post-migration re-assignment to maintain data integrity.

Comet Suite

Multi-company association

maps to

Twenty CRM

Primary Company + custom field

many:1
Fully supported

If Comet Suite supports N:N contact-to-company associations, we migrate one primary company as the People.companyId link and surface secondary companies in a custom text field for reference. Twenty does not support multi-company per contact natively, so this preserves full visibility.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

Comet Suite logo

Comet Suite gotchas

High

No documented public API for automated export

High

Attachments are not included in standard exports

Medium

Feature phone and flip phone data requires separate extraction

Medium

Custom Work Order fields vary by customer configuration

Twenty CRM logo

Twenty CRM gotchas

High

Import order is enforced and critical

High

Export limited to 20,000 records and visible columns only

Medium

Soft-deleted records count toward uniqueness and trigger restores

Medium

API rate limits cap at 200 req/min on Organization tier

Low

No native email sequences — follow-up cadences require external tools

Pair-specific challenges

  • Workflows and automations do not migrate — they must be rebuilt manually

    Comet Suite workflow definitions and automation sequences are platform-internal and are not exposed in standard data exports. Twenty has its own workflow builder introduced in v1.3.0 with filter conditions that allow step-by-step automations, but the logic must be recreated from scratch. FlitStack AI exports Comet Suite workflow definitions as a reference document your Twenty admin can use to rebuild triggers and actions in Twenty's workflow engine. Budget 1–3 weeks for workflow rebuild depending on automation complexity.

  • Twenty requires custom fields to exist before CSV or API import

    A key constraint in Twenty's import model is that the CSV import function creates records, not fields. If Comet Suite uses custom fields on People, Companies, or Opportunities, those fields must be created first in Settings → Data Model before the migration runs. FlitStack AI generates a custom field manifest from the Comet Suite schema and pre-creates every required field in Twenty before importing data, avoiding the orphaned-record issue that catches teams who skip this step.

  • Import order matters — companies before people, people before opportunities

    Twenty's relational model requires parent records to exist before child records reference them. This means Companies must import first, then People (linked via companyId), then Opportunities (linked to Companies and optionally to People). Attempting to import in the wrong order produces orphaned records that are invisible in Twenty's pipeline view. FlitStack AI sequences all imports following this dependency chain and validates the relationship graph before each stage commits to prevent orphaned records.

  • Workspace members must be invited and accept before migration so owner resolution works

    Twenty assigns record ownership by linking to workspace Members. If a Comet Suite record has an owner who does not yet have a Twenty account, the record cannot be linked during migration — it lands as unassigned or falls back to a system user. FlitStack AI requires all Comet Suite owners to be invited as Twenty workspace Members before the migration runs, and flags any unaccepted invitations as blockers rather than silently orphaning ownership.

  • Activity history export depends on Comet Suite tier and API access level

    Comet Suite's ability to export call logs, email threads, and meeting records depends on the edition and whether API access is enabled. In lower tiers, activity history may not be accessible via export or API, meaning those records cannot be migrated. FlitStack AI audits Comet Suite API export capabilities in the discovery phase and flags activity data gaps before migration planning begins, so the scope is clear before any data moves.

Migration approach

Six steps for a successful Comet Suite to Twenty CRM data migration

  1. Audit Comet Suite data and export readiness

    FlitStack AI reviews your Comet Suite record counts by object type, identifies custom fields in the schema, checks API access levels for activity history, and determines whether any data falls outside standard export capabilities. The output is a migration scope document that lists every object and field to be moved, held, or excluded, along with a data quality assessment flagging duplicate records, missing required fields, and records with inactive owners.

  2. Create Twenty data model schema

    Before any data moves, we create all required custom fields in Twenty's Settings → Data Model for each object. This includes custom pick-list values for stage names, custom number fields for scores and probabilities, custom datetime fields for original create dates, and any custom text fields needed to preserve source system IDs. Custom objects from Comet Suite are also created at this stage. Once the schema is built, we invite all Comet Suite owners as Twenty workspace Members and confirm acceptance so owner resolution works at migration time.

  3. Migrate companies first, then people, then opportunities

    Twenty requires the one-side of a one-to-many relationship to exist before the many-side can reference it. We import Companies first, then People linked to those companies via companyId, then Opportunities linked to both Companies and People. Each stage includes a validation pass that checks record counts, relationship integrity, and field completeness before the next stage begins. Any records that fail validation are logged, remediated, and retried before proceeding.

  4. Run a sample migration with field-level diff

    A representative slice of records — typically 100–500 covering people, companies, opportunities, and a few activity records — migrates first under controlled conditions. We generate a field-level diff comparing source values against destination values so you can verify that pick-list mappings, company resolution, owner assignment, and date preservation are working as expected before committing to the full migration run.

  5. Full migration with delta pickup and rollback plan

    The full migration runs against Twenty using the approved field mapping. A delta-pickup window of 24–48 hours captures any records created or modified in Comet Suite during the cutover window. FlitStack AI maintains an audit log of every record created, updated, or skipped. One-click rollback is available if post-migration reconciliation reveals gaps, reverting the Twenty workspace to its pre-migration state so the cutover can be re-run without data loss.

Platform deep dives

Context on both ends of the pair

Comet Suite logo

Comet Suite

Source

Strengths

  • Real-time GPS tracking of field technicians and vehicles across multiple simultaneous locations
  • Dual-mode mobile app supporting both modern smartphones and legacy feature/flip phones
  • Integrated attendance tracking tied directly to dispatch and scheduling
  • Custom fields on Work Orders allow industry-specific data capture without platform changes
  • Centralized administration portal for managing users, devices, and permissions across an organization

Weaknesses

  • No publicly documented API means all data exports require screen-scraping or manual CSV downloads
  • UI paradigm of opening every action in a new window frustrates power users and slows down high-volume dispatchers
  • Limited native integrations with accounting, ERP, and CRM platforms — most connections require middleware or custom development
  • Analytics and reporting capabilities lag behind competitors, with no built-in BI or trend visualization
  • Attachment and document migration is not supported via any documented export path
Twenty CRM logo

Twenty CRM

Destination

Strengths

  • AGPL-3.0 open-source license with full source code on GitHub — no vendor lock-in, no sunset risk.
  • Unlimited users and unlimited custom objects on self-hosted, with no feature gating based on headcount.
  • REST and GraphQL APIs available on all paid tiers, not locked behind an enterprise add-on fee.
  • MCP server and webhooks shipped as standard features, not premium upgrades.
  • Modern PostgreSQL-backed data model that developer teams can query, extend, and self-host.

Weaknesses

  • Recent v1.0 release means limited production hardening compared to CRMs with multi-year operational track records.
  • No native email sequencing or sales engagement tools — follow-up cadences require a separate platform.
  • No native two-way email sync or inbox integration, requiring third-party connectors for full activity logging.
  • Self-hosting 'free' pricing hides real infrastructure and DevOps costs that stack up over time.
  • Workflow automation is functional but lacks the complexity needed for sophisticated multi-step sales motions.

Complexity grading

How hard is this migration?

Standard CRM migration. 1 of 8 objects need a mapping; the rest are 1:1.

B

Overall complexity

Standard migration

Derived from compatibility, mapping clarity, API constraints, and data volume across Comet Suite and Twenty CRM.

  • Object compatibility

    B

    1 of 8 objects need a mapping; the rest are 1:1.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    8-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    Comet Suite: Not applicable — no public API.

  • Data volume sensitivity

    B

    Comet Suite doesn't expose a bulk API — REST + parallelization used for high-volume runs.

Estimator

Estimate your Comet Suite to Twenty CRM migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about Comet Suite to Twenty CRM data migrations

Answers to the questions buyers ask most during Comet Suite to Twenty CRM migration scoping. Not seeing yours? Book a call.

Can't find your answer?

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Book a free 30 minute consultation

Most Comet Suite to Twenty migrations complete in 3–7 days of clock time for under 50,000 records. Sets exceeding 50,000 records or those with multiple custom objects extend to 2–4 weeks. The longest planning step is creating the Twenty data model schema — specifically custom fields, stage pick-list values, and custom objects — before the first import runs. Activity history export readiness (which depends on Comet Suite API tier) is the second variable that can extend the planning phase.

Adjacent paths

Related migrations to explore

Ready when you are

Move from Comet Suite.
Land in Twenty CRM, intact.

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