Migrate your Comet Suite data
Field service management platform for mobile workforces — GPS tracking, dispatch, attendance, and real-time workforce visibility. Comet Suite is purpose-built for service companies managing crews in the field.
In its favor
Why people choose Comet Suite
The signal that keeps Comet Suite on the shortlist. Sourced from G2, Capterra, and customer scoping calls.
Comet Suite is a mature, purpose-built FSM platform with GPS tracking and dispatch built into a single product rather than bolted on, which appeals to field service companies that want one vendor for their mobile workforce
The platform supports feature phones and flip phones alongside smartphones, making it viable for workforces where not every technician has a modern Android or iOS device
Customers in trucking, HVAC, utilities, and field services appreciate the real-time location visibility across multiple crews and job sites simultaneously
The attendance tracking module integrates with scheduling and dispatch, allowing supervisors to see who is on the clock and where they are assigned without switching tools
Organizations with multi-location operations use Comet Suite to maintain consistent service delivery standards across geographically dispersed teams
Users report a steep learning curve for dispatchers and administrators — the interface does not follow common SaaS conventions and requires dedicated training time
The web UI opens every click in a new window, which creates a fragmented and frustrating navigation experience that experienced users cite as a consistent pain point
Limited native integrations with accounting software means finance teams still manually re-enter invoice data from Comet Suite into their ledgers
The platform lacks a well-documented public API, making automated data extraction and migration difficult without custom development
As the business scales beyond 50–100 technicians, the lack of advanced reporting and analytics forces teams to export CSVs for analysis in external BI tools
Reasons to switch
Why people leave Comet Suite
The recurring reasons buyers give for replacing Comet Suite. Presented as facts, not knocks.
Platform scorecard
Strengths, weaknesses, and where Comet Suite fits
Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.
SWOT — strengths, weaknesses, and use-case fit
Strengths
Weaknesses
Where it works
Where it struggles
Pricing tiers
Comet Suite pricing overview
Comet Suite is sold as a per-user, per-month subscription with optional modules for GPS tracking, attendance, and scheduling. Pricing is not publicly published on the Actsoft website and requires a sales conversation, which is typical for mid-market FSM products. Prospective customers should confirm total user count and which modules are active, as migration scoping depends on which data sets are populated in the customer's instance.
Per user, per month
Tier 1 of 1
$49/user/month
What's included
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Book a free 30 minute consultationPricing is informational. FlitStack AI does not bill on Comet Suite's schedule — see our quote-based pricing →
What gets migrated
Comet Suite object support
Object-by-object support for Comet Suite migrations. Per-pair details surface during scoping.
Work Orders
Fully supportedWork Orders are the primary operational record in Comet Suite. They include status, customer info, assigned technician, location, and line items. We extract all standard fields and map them to Jobs or Projects in the destination system.
Technicians
Fully supportedTechnician profiles contain contact info, skill tags, certifications, and vehicle assignment. We preserve all profile fields and map the primary location/region field to the destination's equivalent geography field.
Vehicles
Mapping requiredVehicle records include plate, type, assigned driver, and GPS unit ID. Some destination systems model vehicles differently — we map to Assets or Equipment objects and flag any vehicle-specific fields that require custom property creation.
Attendance / Time Entries
Mapping requiredAttendance records are clock-in/clock-out events per technician per day. We extract raw events and reconstruct daily summaries. Some destinations use Timesheets or Time Entry objects with different date grouping conventions — we normalize these during the transform phase.
Routes
Mapping requiredRoutes bundle multiple Jobs into an ordered daily sequence for a technician. We flatten route order into a sequenced Job list with a route identifier tag so the destination can reconstruct dispatch groupings.
Locations / Sites
Mapping requiredCustomer site addresses are stored on Work Orders and as standalone Location records. We deduplicate and normalize addresses during import to avoid duplicate Location objects in the destination.
Custom Fields (Jobs)
Mapping requiredComet Suite allows custom fields on Work Orders. We extract the full custom field schema and create matching custom properties in the destination where supported, or flag them for manual setup.
Documents / Attachments
Not in this platformBinary attachments stored on Work Orders or Jobs are not accessible via documented export APIs. We cannot guarantee complete migration of uploaded photos, signatures, or PDFs. We recommend exporting these manually from the Comet Suite web UI as a complementary step.
| Object | Support | Notes |
|---|---|---|
| Work Orders | Fully supported | Work Orders are the primary operational record in Comet Suite. They include status, customer info, assigned technician, location, and line items. We extract all standard fields and map them to Jobs or Projects in the destination system. |
| Technicians | Fully supported | Technician profiles contain contact info, skill tags, certifications, and vehicle assignment. We preserve all profile fields and map the primary location/region field to the destination's equivalent geography field. |
| Vehicles | Mapping required | Vehicle records include plate, type, assigned driver, and GPS unit ID. Some destination systems model vehicles differently — we map to Assets or Equipment objects and flag any vehicle-specific fields that require custom property creation. |
| Attendance / Time Entries | Mapping required | Attendance records are clock-in/clock-out events per technician per day. We extract raw events and reconstruct daily summaries. Some destinations use Timesheets or Time Entry objects with different date grouping conventions — we normalize these during the transform phase. |
| Routes | Mapping required | Routes bundle multiple Jobs into an ordered daily sequence for a technician. We flatten route order into a sequenced Job list with a route identifier tag so the destination can reconstruct dispatch groupings. |
| Locations / Sites | Mapping required | Customer site addresses are stored on Work Orders and as standalone Location records. We deduplicate and normalize addresses during import to avoid duplicate Location objects in the destination. |
| Custom Fields (Jobs) | Mapping required | Comet Suite allows custom fields on Work Orders. We extract the full custom field schema and create matching custom properties in the destination where supported, or flag them for manual setup. |
| Documents / Attachments | Not in this platform | Binary attachments stored on Work Orders or Jobs are not accessible via documented export APIs. We cannot guarantee complete migration of uploaded photos, signatures, or PDFs. We recommend exporting these manually from the Comet Suite web UI as a complementary step. |
Gotchas
What to watch for in Comet Suite migrations
Issues we've hit on past Comet Suite migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.
No documented public API for automated export
Attachments are not included in standard exports
Feature phone and flip phone data requires separate extraction
Custom Work Order fields vary by customer configuration
| Severity | Issue |
|---|---|
| High | No documented public API for automated export |
| High | Attachments are not included in standard exports |
| Medium | Feature phone and flip phone data requires separate extraction |
| Medium | Custom Work Order fields vary by customer configuration |
Leaving Comet Suite?
Where Comet Suite customers move next
12 destinations Comet Suite can migrate to.
How a Comet Suite migration works
Four steps, Comet Suite-specific
Connect
Not applicable — no public API into Comet Suite. Scopes limited to read-only on the data we move.
Map
We translate Comet Suite-specific structures (custom fields, objects, value lists) to the destination's model.
Sample
Test with a 50–200 record subset to validate Comet Suite quirks before production.
Migrate
Full migration with Comet Suite rate-limit handling. Rollback available throughout.
FAQ
Comet Suite migration FAQ
Answers to the questions buyers ask most during Comet Suite migration scoping. Not seeing yours? Book a call.
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Migrate Comet Suite.
Without the rebuild.
Free scoping call with a migration engineer. Tell us about your Comet Suite setup and destination — written quote back within a business day.