CRM migration

Migrate from BoomTown to Twenty CRM

Field-level mapping, validation, and rollback between BoomTown and Twenty CRM. We move data and schema; workflows are rebuilt natively in Twenty CRM.

BoomTown logo

BoomTown

Source

Twenty CRM

Destination

Twenty CRM logo

Compatibility

100%

12 of 12

objects map 1:1 between BoomTown and Twenty CRM.

Complexity

BStandard

Timeline

48–72 hours

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

BoomTown is a real estate SaaS platform bundling CRM, IDX websites, and lead-generation services under 12-month contracts that commonly run $1,000–$1,750 per month. For small teams paying that price, the value proposition collapses fast — especially when the bundled IDX site and lead-gen tools aren't needed. Twenty CRM is an open-source CRM built on TypeScript, NestJS, React, and PostgreSQL, offering the same contact, company, and deal management at $9 per user per month with a full REST and GraphQL API. The migration carries everything BoomTown stores natively — People (contacts), Companies, Opportunities (deals), Notes, Tasks, and any custom objects — into Twenty's object model. The harder problems are mapping BoomTown's deal stage values to Twenty's opportunity stage pick-list, preserving owner assignments via email match, handling BoomTown's drip campaign and lead-routing logic (which has no Twenty equivalent), and sequencing the import so Twenty's foreign-key requirements are satisfied: Companies first, then People (linked by companyId), then Opportunities. We export BoomTown data via their API V2, transform to Twenty's CSV import format or batch-post via the GraphQL API, run a sample migration with field-level diff, then execute the full run with a 24–48 hour delta-pickup window for any in-flight changes. Workflows, sequences, drip campaigns, and IDX website configurations do not migrate — they require manual rebuild in Twenty.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

BoomTown logo

BoomTown

What's pushing teams away

  • Perceived lack of product innovation leaves long-term users feeling the feature set has stagnated without meaningful new capabilities.
  • 12-month contract terms combined with bundled pricing create significant switching costs once setup and customization are complete.
  • Integration-heavy architecture means lead data, website content, and workflows become tightly coupled to the platform over time.
  • Pricing lacks transparency, with no published rates on the vendor site and third-party estimates suggesting entry costs around $1,000 per month plus setup fees.

Choosing

Twenty CRM logo

Twenty CRM

What's pulling them in

  • Top open-source CRM on GitHub with 40.6K stars, giving teams full source code access and infrastructure ownership without per-feature licensing surprises.
  • Free self-hosting under AGPL-3.0 means unlimited users and custom objects for the cost of cloud infrastructure alone, typically $20–100/month.
  • Pricing page explicitly mocks competitors for charging add-on fees for API access, webhooks, and workflows — transparency that resonates with RevOps teams burned by Salesforce.
  • Unlimited custom objects and fields with no price impact, letting teams shape the data model to their business rather than forcing business into rigid schemas.
  • Modern TypeScript/React/PostgreSQL stack means developer-led teams can extend, self-host, or integrate without fighting legacy architecture.

Object mapping

How BoomTown objects map to Twenty CRM

Each row shows how a BoomTown object lands in Twenty CRM, including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

BoomTown

Contact

maps to

Twenty CRM

Person

1:1
Fully supported

BoomTown contacts map 1:1 to Twenty's People object. Every contact must link to a Company record (companyId foreign key) — contacts without a primary company receive a default 'Unassigned' company record created during migration so the relation is valid in Twenty.

BoomTown

Company

maps to

Twenty CRM

Company

1:1
Fully supported

BoomTown companies map directly to Twenty's Companies object. Parent-child company hierarchies and subsidiary relationships are preserved via Twenty's self-referential companyId relation field. It is critical that Companies import before People so that the companyId foreign key lookup resolves correctly when contacts are created during migration. Any orphaned company references are flagged and resolved before the People batch begins.

BoomTown

Deal

maps to

Twenty CRM

Opportunity

1:1
Fully supported

BoomTown deals map to Twenty's Opportunities object. Each deal's stage name maps to a Twenty opportunity stage pick-list value — if BoomTown uses custom stage names, value-by-value mapping is required before import. Close dates, amounts, and owners carry over as-is.

BoomTown

Pipeline Stage

maps to

Twenty CRM

Opportunity Stage

1:1
Fully supported

BoomTown pipeline stage names are pick-list values that require explicit value mapping to Twenty's opportunityStage field. Stage order and probability weights are re-applied in Twenty after mapping. HubSpot-style multi-pipeline setups collapse to one Twenty pipeline unless custom fields are used to simulate pipeline branching.

BoomTown

User / Owner

maps to

Twenty CRM

WorkspaceMember

1:1
Fully supported

BoomTown owner IDs resolve to Twenty WorkspaceMembers by email match. All Twenty users must accept their invite before import — otherwise owner assignments fail and records land with an unassigned owner. We flag unmatched owners before migration and let you assign a fallback owner.

BoomTown

Activity (Call, Email, Meeting, Note)

maps to

Twenty CRM

Task / Note

1:1
Fully supported

BoomTown call logs, email records, meetings, and notes migrate as Twenty Tasks and Notes. Tasks inherit the original timestamp and the owner who created the activity in BoomTown. The activity type (call, email, meeting) is stored as a custom select field on the Task for filtering.

BoomTown

Drip Campaign / Sequence

maps to

Twenty CRM

N/A

1:1
Fully supported

BoomTown drip campaigns and sequences have no native equivalent in Twenty's current workflow builder. We export the drip campaign definitions (stage triggers, delay days, content) as a structured JSON reference file. Rebuild in Twenty's workflow builder or an external sequencing tool using this file as a specification.

BoomTown

Lead Routing / Assignment Rules

maps to

Twenty CRM

N/A

1:1
Fully supported

BoomTown lead assignment rules (geo-routing, round-robin, team-based) do not have a direct mapping. We export the rule logic as a configuration document. Twenty's workflow automations can replicate assignment logic — your admin rebuilds these using Twenty's Conditions and Actions with guidance from the exported rules.

BoomTown

Custom Object (e.g., Listing, Transaction)

maps to

Twenty CRM

Custom Object

1:1
Fully supported

BoomTown real estate custom objects (listings, transactions) map to Twenty custom objects created during migration planning. BoomTown N:N relationships between custom objects require a junction custom object in Twenty to maintain the association structure. We document the required schema before creating the custom object in Twenty.

BoomTown

IDX Website / Property Listing

maps to

Twenty CRM

Custom Object or Attachment

1:1
Fully supported

BoomTown's IDX website data and property listings are real estate-specific objects without a Twenty equivalent. We migrate listing data as a custom object with fields for address, MLS ID, status, and price. Property images re-upload as file attachments linked to the listing record.

BoomTown

Lead Score / Predictive Score

maps to

Twenty CRM

Custom Field (Number)

1:1
Fully supported

BoomTown's predictive lead scoring (behavioral activity-based) migrates as a custom Number field on the Person object. The scoring algorithm itself — which is BoomTown-proprietary — does not replicate; only the last-known score value transfers as a static number for reference.

BoomTown

Transaction / Contract

maps to

Twenty CRM

Custom Object

1:1
Fully supported

BoomTown transaction records including deal-related contracts and e-signatures migrate as a Twenty custom object linked to the relevant Opportunity via a custom relation field. Transaction status, involved parties, key dates (execution, closing, expiration), and monetary values become custom fields on the custom object. E-signature documents and supporting contract files re-upload as file attachments on the transaction record after migration.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

BoomTown logo

BoomTown gotchas

Medium

Export requires Broker or Admin permission

High

Workflows and automations do not export

High

12-month contract creates financial lock-in

Medium

IDX website content is not migratable via API

Twenty CRM logo

Twenty CRM gotchas

High

Import order is enforced and critical

High

Export limited to 20,000 records and visible columns only

Medium

Soft-deleted records count toward uniqueness and trigger restores

Medium

API rate limits cap at 200 req/min on Organization tier

Low

No native email sequences — follow-up cadences require external tools

Pair-specific challenges

  • Drip campaigns and lead sequences have no native Twenty equivalent

    BoomTown's drip campaign logic — time-delayed emails, stage-triggered sequences, lead-routing rules tied to lifecycle stages — is a platform-specific automation system with no counterpart in Twenty's current workflow builder. Migrating these as data is not possible; the logic must be rebuilt manually in Twenty's automation builder or an external sequencing tool. FlitStack exports the campaign definitions (triggers, delays, content references) as a structured rebuild specification, but the automation itself does not transfer. Teams commonly underestimate this rebuild effort — plan two to four weeks of workflow configuration after data migration.

  • Twenty requires all users to accept invites before import or owner links fail

    Twenty's import system validates foreign keys at insert time — if a WorkspaceMember has not yet accepted their invite, a record assigned to that owner will fail to import or land as unassigned. BoomTown owner IDs do not map to Twenty user IDs directly; they resolve via email match. We run a pre-migration audit to identify all BoomTown owner emails and confirm each has a corresponding accepted Twenty WorkspaceMember. Any unmatched owner is flagged and assigned to a fallback user of your choice before the import sequence runs.

  • Import order is mandatory: Companies before People before Opportunities

    Twenty's data model enforces referential integrity at import time. People records require a valid companyId pointing to an existing Company record; Opportunity records require both a companyId and optionally a personId. We sequence the migration as: (1) Companies, (2) People linked by companyId, (3) Custom objects, (4) Opportunities linked by companyId and personId, (5) Tasks and Notes. Attempting to import in the wrong order produces silent failures or broken relations that only surface after post-migration reconciliation. Our migration tool enforces this sequence automatically.

  • BoomTown's real estate data (listings, transactions, IDX sites) requires custom object architecture

    BoomTown bundles IDX website functionality and transactional record management that Twenty does not support natively. Listing data (MLS IDs, property addresses, status) must migrate as a custom object created in Twenty's Settings → Data Model before import. Transactions and contracts become a second custom object linked to Opportunities. The IDX website itself — including property search configuration, MLS feed setup, and lead capture forms — has no migration path; it must be re-implemented on Twenty's front end or via a third-party IDX integration.

  • BoomTown's marketing contact billing flag has no Twenty equivalent

    BoomTown bills on marketing contact counts, which is a financial construct that does not exist in Twenty. Any flag or field marking a contact as 'marketing-eligible' for BoomTown billing purposes is preserved as a custom boolean field on the Person record for reference only. The economic model for marketing contacts must be redefined in Twenty using custom fields or a separate marketing tool. This is a business decision, not a data migration limitation, and requires your team to determine the new billing logic post-migration.

Migration approach

Six steps for a successful BoomTown to Twenty CRM data migration

  1. Audit BoomTown data model and owner roster

    We connect to BoomTown via API V2 to extract all standard objects (People, Companies, Opportunities, Tasks, Notes) and any custom objects (listings, transactions). We simultaneously audit the owner and user list, matching each BoomTown owner email to a prospective Twenty WorkspaceMember. Any owner without a corresponding Twenty user is flagged; your team creates and sends invites before migration day so all owners are active. We also export drip campaign definitions, lead-routing rules, and IDX configuration as rebuild reference documents.

  2. Create Twenty workspace schema

    Before data moves, we create all required custom fields in Twenty's Settings → Data Model: Lifecycle_Stage__c, Pipeline__c, Task_Type__c, Original_Create_Date__c, Source_System_ID__c, Lead_Score__c, and any custom fields for listing and transaction objects. We also create the Listing and Transaction custom objects with their required fields and relation schemas. This step runs in parallel with the BoomTown export so the destination schema is ready when the import sequence begins.

  3. Run sample migration with field-level diff

    A representative slice of BoomTown data — typically 100 to 500 records spanning People, Companies, Opportunities, and a sample custom object — migrates first. We generate a field-level diff report comparing source values against Twenty records, verifying stage mapping, owner resolution, companyId links, and date preservation. You review the diff and approve field mapping before the full run commits. Any value-mapping gaps or custom field misconfigurations surface here, not in production.

  4. Execute full migration with ordered import sequence

    The full migration runs in the required Twenty import order: Companies first, then People (with companyId links resolved), then custom objects, then Opportunities (with companyId and personId links resolved), then Tasks and Notes. Each batch is validated before the next begins. Our migration tool handles email-to-WorkspaceMember resolution, stage value mapping, and custom field population. We monitor import success rates and pause to investigate any batch exceeding a 2% error threshold.

  5. Delta pickup and cutover validation

    After the full migration completes, we open a 24–48 hour delta-pickup window that captures any records created or modified in BoomTown during the cutover period. Your team continues working in BoomTown through this window. After delta records land in Twenty, we run a final reconciliation report comparing record counts and field totals against the BoomTown export snapshot. An audit log captures every operation; one-click rollback is available if reconciliation fails materially.

Platform deep dives

Context on both ends of the pair

BoomTown logo

BoomTown

Source

Strengths

  • Integrated lead generation with managed PPC reduces reliance on external lead vendors.
  • Behavioral lead scoring prioritizes agent follow-up without manual intervention.
  • Bundled IDX websites with MLS integration accelerate agent online presence.
  • Team dashboards provide brokerage-level performance visibility across agents.

Weaknesses

  • 12-month contract and bundled pricing create high switching costs once customized.
  • Public pricing is unavailable, requiring third-party estimates for budget planning.
  • Workflow automations are not accessible via API for programmatic migration.
  • Perceived feature stagnation has emerged as a consistent complaint in recent reviews.
Twenty CRM logo

Twenty CRM

Destination

Strengths

  • AGPL-3.0 open-source license with full source code on GitHub — no vendor lock-in, no sunset risk.
  • Unlimited users and unlimited custom objects on self-hosted, with no feature gating based on headcount.
  • REST and GraphQL APIs available on all paid tiers, not locked behind an enterprise add-on fee.
  • MCP server and webhooks shipped as standard features, not premium upgrades.
  • Modern PostgreSQL-backed data model that developer teams can query, extend, and self-host.

Weaknesses

  • Recent v1.0 release means limited production hardening compared to CRMs with multi-year operational track records.
  • No native email sequencing or sales engagement tools — follow-up cadences require a separate platform.
  • No native two-way email sync or inbox integration, requiring third-party connectors for full activity logging.
  • Self-hosting 'free' pricing hides real infrastructure and DevOps costs that stack up over time.
  • Workflow automation is functional but lacks the complexity needed for sophisticated multi-step sales motions.

Complexity grading

How hard is this migration?

Standard CRM migration. 2 of 8 objects need a mapping; the rest are 1:1.

B

Overall complexity

Standard migration

Derived from compatibility, mapping clarity, API constraints, and data volume across BoomTown and Twenty CRM.

  • Object compatibility

    B

    2 of 8 objects need a mapping; the rest are 1:1.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    8-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    BoomTown: Not publicly documented.

  • Data volume sensitivity

    B

    BoomTown doesn't expose a bulk API — REST + parallelization used for high-volume runs.

Estimator

Estimate your BoomTown to Twenty CRM migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about BoomTown to Twenty CRM data migrations

Answers to the questions buyers ask most during BoomTown to Twenty CRM migration scoping. Not seeing yours? Book a call.

Can't find your answer?

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Book a free 30 minute consultation

Most BoomTown-to-Twenty migrations complete in 48–72 hours of clock time for under 50,000 records. Larger setups with 500,000+ records or heavy custom object usage (listings, transactions) extend to 5–7 days. The longest planning step is sequencing the import order and creating Twenty's custom object schema — those run in parallel with the BoomTown data export before any records move. The actual data transfer itself is relatively quick, but the pre-migration planning phase typically requires the most coordination between your team and the FlitStack migration engineers.

Adjacent paths

Related migrations to explore

Ready when you are

Move from BoomTown.
Land in Twenty CRM, intact.

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