CRM migration
Field-level mapping, validation, and rollback between Atendare and Twenty CRM. We move data and schema; workflows are rebuilt natively in Twenty CRM.
Atendare
Source
Twenty CRM
Destination
Compatibility
6 of 10
objects map 1:1 between Atendare and Twenty CRM.
Complexity
BStandard
Timeline
3-5 weeks
Overview
Moving from Atendare to Twenty CRM is a migration from a quotation-priced, API-undocumented Brazilian CRM to an open-source platform with a transparent REST API and a relational data model. Atendare does not publish API documentation or a developer portal, which is the primary constraint we address during scoping: we contact Atendare directly to confirm endpoint availability and authentication method before defining the extraction approach. Twenty CRM stores People (Contacts), Companies, and Opportunities (Deals) as relational objects with a custom field system that we configure during migration. We map Atendare's multi-pipeline deal stages to Twenty's Stage configuration, preserve activity timestamps and owner assignments as Task records, and extract custom properties as Twenty custom fields. We do not migrate Atendare landing pages, email campaign HTML, or proposal templates as these are not independently exportable. We deliver a written automation inventory for the customer's admin to rebuild post-migration.
Every standard and custom field arrives verified.
AI proposes the map; you confirm before any record moves.
Parent–child, lookups, and ownership stay linked.
Calls, emails, meetings — with original timestamps.
Documents, uploads, and inline notes move with the record.
Why teams make this switch
Leaving
What's pushing teams away
Choosing
What's pulling them in
Object mapping
Each row shows how a Atendare object lands in Twenty CRM, including any object-level transformations, lookup resolution, or schema-design dependencies.
Typical mapping — final map is confirmed during the sample migration step.
Atendare
Contact
Twenty CRM
Person
1:1Atendare Contact records map to Twenty Person objects. We extract first name, last name, email addresses, phone numbers, lifecycle stage, segmentation tags, and custom properties. The Person record is created before any related Opportunity to satisfy Twenty's relational foreign key requirements. Email addresses migrate as multiple Email objects linked to the Person rather than a single multi-value field, matching Twenty's data model.
Atendare
Company
Twenty CRM
Company
1:1Atendare Company records map directly to Twenty Company objects. We preserve the company name, domain, industry, employee count, and address fields. The Company record is created before any Contact import so that the Person-Company relationship is resolved at insert time. Company-level custom fields map to Twenty custom fields on the Company object.
Atendare
Deal
Twenty CRM
Opportunity
1:1Atendare Deals map to Twenty Opportunity records. We extract deal name, value, stage, expected close date, owner assignment, and associated Company and Contact links. Atendare's deal value (currency-typed in BRL or another configured currency) maps to the Opportunity amount field. Owner assignment resolves via email match against Twenty WorkspaceMember records.
Atendare
Pipeline
Twenty CRM
Stage (workspace configuration)
lossyAtendare pipeline stage names and ordering migrate to Twenty's Stage configuration. Each Atendare pipeline becomes a separate set of Stage values within Twenty's workspace. If Atendare has multiple named pipelines, we map them as stage groups or as separate Opportunity records with a custom pipeline-name field. Stage probabilities from Atendare migrate as stage_order or custom numeric fields since Twenty does not have a native probability field.
Atendare
Activity (calls, meetings, tasks)
Twenty CRM
Task
1:1Atendare multiple-activity types (calls, meetings, tasks) map to Twenty Task records with the type differentiated by a custom type field or task title prefix. Timestamps, descriptions, and owner assignments preserve during migration. Tasks link to the related Person or Opportunity via Twenty's relational fields. We validate that ActivityDate maps to the Task display date before insert.
Atendare
Custom Properties
Twenty CRM
Custom Fields
lossyCustom fields on Atendare Contacts, Companies, and Deals migrate to Twenty custom fields on the equivalent object. We detect all custom property definitions during discovery, map Atendare field types (text, number, date, dropdown, checkbox) to Twenty's custom field type system, and flag any multi-select or multi-checkbox properties that may require special handling or a custom field type approach in Twenty.
Atendare
User / Team Member
Twenty CRM
WorkspaceMember + User
1:1Atendare users mapped to Twenty WorkspaceMember records by email address. We extract user name, email, and role where available. If the destination is a self-hosted Twenty instance, we coordinate with the customer to provision users in Twenty's admin settings before migration. Any Atendare user without a matching Twenty account goes to a reconciliation queue.
Atendare
Proposal (Enterprise tier)
Twenty CRM
Opportunity (with attachment note)
1:1Atendare Proposals are Enterprise-tier objects with no direct Twenty equivalent. We extract proposal name, line items, totals, and status as Opportunity records with a note flagging the original proposal origin. Any attached PDF or document is flagged for manual upload to the related Twenty Opportunity record. This is a data-loss disclosure we document explicitly before migration begins.
Atendare
Product Catalog
Twenty CRM
Opportunity (line items)
1:manyAtendare Product Catalog items (name, SKU, description, price) migrate as Twenty custom records or as Opportunity line item entries depending on the Twenty version deployed. We extract the product-to-deal associations and map them as Opportunity-related custom product entries. If the Twenty instance has no native product object, we rebuild the product list as a custom table within Twenty's data model.
Atendare
List / Segment
Twenty CRM
Custom Filter or Tag
lossyAtendare contact segments defined by filter rules migrate as saved filter criteria documented in a written handoff. Twenty does not have a native segment object equivalent; we recommend rebuilding segments as Twenty Filters (which are named saved views) or tagging records with a segment-identifier custom field. The customer chooses the rebuild strategy during scoping.
| Atendare | Twenty CRM | Compatibility | |
|---|---|---|---|
| Contact | Person1:1 | Fully supported | |
| Company | Company1:1 | Fully supported | |
| Deal | Opportunity1:1 | Fully supported | |
| Pipeline | Stage (workspace configuration)lossy | Fully supported | |
| Activity (calls, meetings, tasks) | Task1:1 | Fully supported | |
| Custom Properties | Custom Fieldslossy | Mapping required | |
| User / Team Member | WorkspaceMember + User1:1 | Fully supported | |
| Proposal (Enterprise tier) | Opportunity (with attachment note)1:1 | Fully supported | |
| Product Catalog | Opportunity (line items)1:many | Mapping required | |
| List / Segment | Custom Filter or Taglossy | Fully supported |
Gotchas + challenges
Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.
Atendare gotchas
No public API documentation or confirmed export endpoints
Pricing is quotation-only with no published per-seat cost
Landing pages and email campaign content are not independently exportable
Twenty CRM gotchas
Import order is enforced and critical
Export limited to 20,000 records and visible columns only
Soft-deleted records count toward uniqueness and trigger restores
API rate limits cap at 200 req/min on Organization tier
No native email sequences — follow-up cadences require external tools
Pair-specific challenges
Migration approach
Vendor API verification and extraction path confirmation
We contact Atendare directly to confirm API access, authentication method (API key, OAuth, or other), available endpoints, and rate limits. This step is the critical path item because all subsequent extraction depends on what Atendare can expose. If API access is confirmed, we build extraction scripts against the verified endpoints. If API access is unavailable, we switch to CSV export workflows where the account plan supports exports and document any objects requiring manual export.
Discovery audit and data volume assessment
We audit the Atendare account for record counts across Contacts, Companies, Deals, Activities, Custom Properties, and any Enterprise-tier objects (Proposals, Contracts). We assess data quality by sampling for duplicates, stale records, and inconsistent formats. We map Atendare pipeline stages and configure equivalent Stage values in Twenty's workspace settings. We also inventory landing pages, email campaigns, and any other non-exportable assets for the written handoff document.
Twenty schema configuration and custom field provisioning
We configure the destination Twenty workspace before data import. This includes creating the Company object schema, provisioning custom fields on Person, Company, and Opportunity objects, configuring Stage values matching the Atendare pipeline, and setting up user accounts mapped from Atendare Team Members. If the customer uses self-hosted Twenty, we validate the database migration status and ensure the target version is stable before schema deployment.
Sandbox migration and reconciliation
We run a full migration into a staging environment using production-like data volume. The customer's RevOps or operations lead reconciles record counts and spot-checks 25-50 records against the Atendare source. We verify that Person-Company links, Opportunity-Contact links, and activity timelines are intact. Any mapping corrections happen in the sandbox before production migration begins. This step also validates that the Atendare API extraction (or CSV export) produces clean, well-structured data.
Production migration in dependency order
We run production migration in record-dependency order: Companies (from Atendare Companies), Persons (with Company link resolved), Opportunities (with Person link and Owner resolved via email match), Tasks (with activity type, timestamps, and Person/Opportunity links resolved). Custom fields populate during each phase. Each phase emits a row-count reconciliation report before the next phase begins. We maintain a parallel run window where Atendare stays live for the team while migration proceeds in the background.
Cutover, validation, and automation handoff
We freeze Atendare writes during a short cutover window, run a final delta migration of any records modified during the migration window, and enable Twenty as the system of record. We deliver the written automation inventory, segment rebuild guide, and landing page/email campaign flag document to the customer's admin. We support a one-week hypercare window for reconciliation issues. We do not rebuild Atendare workflows, sequences, or automations inside the migration scope; that is a separate engagement.
Platform deep dives
Atendare
Source
Strengths
Weaknesses
Twenty CRM
Destination
Strengths
Weaknesses
Complexity grading
Standard CRM migration. 1 of 8 objects need a mapping; the rest are 1:1.
Overall complexity
Standard migration
Derived from compatibility, mapping clarity, API constraints, and data volume across Atendare and Twenty CRM.
Object compatibility
1 of 8 objects need a mapping; the rest are 1:1.
Field mapping clarity
Field mapping is derived from defaults — final spec confirmed during the sample migration.
Timeline complexity
8-object category — typical timelines run 2–7 days end-to-end.
API constraints
Atendare: Not publicly documented.
Data volume sensitivity
Atendare doesn't expose a bulk API — REST + parallelization used for high-volume runs.
Estimator
Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.
Step 1
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FAQ
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