Migrate your Vonigo data
Browser-based all-in-one FSM platform for field service businesses and franchises, combining online booking, scheduling, dispatch, invoicing, and payments in one interface.
In its favor
Why people choose Vonigo
The signal that keeps Vonigo on the shortlist. Sourced from G2, Capterra, and customer scoping calls.
Vonigo's franchise management tools let franchisors view each location's account and pull consolidated reports across the network, a feature highlighted by franchise operators as a key differentiator.
Multi-location support and territory management are built-in rather than bolt-ons, making it suitable for home service businesses expanding across regions or franchises.
The platform combines booking, scheduling, dispatch, invoicing, and payment collection into one browser-based interface, reducing the need to manage multiple disconnected tools.
Customers consistently mention ease of onboarding and short training times, making it viable for businesses with high field worker turnover.
Responsive development team with visible updates based on customer requests builds confidence in long-term viability.
Per-user pricing scales poorly for growing teams, with one franchise operator reporting over $1,200/month for five dispatchers and eight sales reps, prompting migration to flat-rate alternatives.
The mobile app license is bundled with the desktop license, forcing customers to pay full desktop pricing for field workers who only use the mobile app.
Some users report the platform has not innovated significantly in years, raising concerns about long-term product roadmaps and viability.
Online booking UI customization is limited, with customers noting the public-facing booking interface looks unprofessional and generates customer complaints.
Industries like moving services find Vonigo lacks domain-specific features such as cube sheets, inventory tracking for trucks, and weight-based estimating.
Reasons to switch
Why people leave Vonigo
The recurring reasons buyers give for replacing Vonigo. Presented as facts, not knocks.
Platform scorecard
Strengths, weaknesses, and where Vonigo fits
Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.
SWOT — strengths, weaknesses, and use-case fit
Strengths
Weaknesses
Where it works
Where it struggles
Pricing tiers
Vonigo pricing overview
Vonigo charges per user per month across three tiers: Starter at $98, Professional at $119, and Premium at $139. The mobile app license is bundled with the desktop license, meaning every user assigned a mobile license also incurs the full desktop license cost. No free tier exists; a free trial is available upon request.
Starter
Tier 1 of 3
$98/user/month
What's included
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What gets migrated
Vonigo object support
Object-by-object support for Vonigo migrations. Per-pair details surface during scoping.
Clients
Fully supportedClient records with contact details, addresses, and service history migrate 1:1. Vonigo stores client-level data including notes and custom fields as flat properties. We preserve all fields and map them to the destination's contact or account object.
Locations
Fully supportedMulti-location support is a core Vonigo feature available on Professional and above. Location records include address, contact, and territory assignment. We preserve the full location hierarchy and territory linkage across all locations.
Work Orders
Fully supportedWork orders are the primary job record in Vonigo, containing job details, line items, status, assigned technician, and completion data. We map Work Orders to the destination's job or work order object and preserve status history where available.
Invoices
Mapping requiredVonigo supports both one-time and recurring billing. Invoice records include line items, totals, payment status, and linked customer. Recurring billing schedules are preserved as separate records and mapped to subscription or recurring invoice objects in the destination.
Payments
Mapping requiredPayment records are linked to invoices and include amount, method, date, and status. We preserve the payment-to-invoice linkage and flag any outstanding balances that may require follow-up in the destination system.
Schedules
Mapping requiredSchedules in Vonigo represent assigned time blocks for work orders. We map schedule records to the destination's calendar or booking objects, preserving technician assignment, date/time, and location. We flag any unscheduled work orders that need post-migration scheduling.
Inventory
Mapping requiredInventory management is available on Professional and above. Item records with stock levels and pricing migrate to the destination's inventory or product catalog. We flag any inventory items not yet linked to work orders for manual review.
Users / Technicians
Mapping requiredUser records include name, email, role, and mobile/desktop license type. We map users to the destination's user or employee object and flag license tier assignments for billing reconciliation during migration scoping.
Custom Fields
Mapping requiredVonigo allows customization of fields on standard objects. We capture all custom field definitions and data, then map them to equivalent custom fields in the destination, flagging any fields without a clear destination mapping for customer review.
Territories
Mapping requiredTerritory management is a franchise-specific feature in Vonigo. Territory assignments on locations and users migrate as structured data. Since territories are a Vonigo-native concept, we preserve them as tags or custom fields in the destination rather than native objects.
| Object | Support | Notes |
|---|---|---|
| Clients | Fully supported | Client records with contact details, addresses, and service history migrate 1:1. Vonigo stores client-level data including notes and custom fields as flat properties. We preserve all fields and map them to the destination's contact or account object. |
| Locations | Fully supported | Multi-location support is a core Vonigo feature available on Professional and above. Location records include address, contact, and territory assignment. We preserve the full location hierarchy and territory linkage across all locations. |
| Work Orders | Fully supported | Work orders are the primary job record in Vonigo, containing job details, line items, status, assigned technician, and completion data. We map Work Orders to the destination's job or work order object and preserve status history where available. |
| Invoices | Mapping required | Vonigo supports both one-time and recurring billing. Invoice records include line items, totals, payment status, and linked customer. Recurring billing schedules are preserved as separate records and mapped to subscription or recurring invoice objects in the destination. |
| Payments | Mapping required | Payment records are linked to invoices and include amount, method, date, and status. We preserve the payment-to-invoice linkage and flag any outstanding balances that may require follow-up in the destination system. |
| Schedules | Mapping required | Schedules in Vonigo represent assigned time blocks for work orders. We map schedule records to the destination's calendar or booking objects, preserving technician assignment, date/time, and location. We flag any unscheduled work orders that need post-migration scheduling. |
| Inventory | Mapping required | Inventory management is available on Professional and above. Item records with stock levels and pricing migrate to the destination's inventory or product catalog. We flag any inventory items not yet linked to work orders for manual review. |
| Users / Technicians | Mapping required | User records include name, email, role, and mobile/desktop license type. We map users to the destination's user or employee object and flag license tier assignments for billing reconciliation during migration scoping. |
| Custom Fields | Mapping required | Vonigo allows customization of fields on standard objects. We capture all custom field definitions and data, then map them to equivalent custom fields in the destination, flagging any fields without a clear destination mapping for customer review. |
| Territories | Mapping required | Territory management is a franchise-specific feature in Vonigo. Territory assignments on locations and users migrate as structured data. Since territories are a Vonigo-native concept, we preserve them as tags or custom fields in the destination rather than native objects. |
Gotchas
What to watch for in Vonigo migrations
Issues we've hit on past Vonigo migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.
Mobile license bundled with desktop license inflates costs
API documentation minimal, no public bulk export
Recurring billing schedules require separate migration handling
Territory management is Vonigo-native and not universally supported
Pricing tiers gate key features including multi-location and inventory
| Severity | Issue |
|---|---|
| High | Mobile license bundled with desktop license inflates costs |
| High | API documentation minimal, no public bulk export |
| Medium | Recurring billing schedules require separate migration handling |
| Medium | Territory management is Vonigo-native and not universally supported |
| Medium | Pricing tiers gate key features including multi-location and inventory |
Leaving Vonigo?
Where Vonigo customers move next
12 destinations Vonigo can migrate to.
How a Vonigo migration works
Four steps, Vonigo-specific
Connect
Not publicly documented into Vonigo. Scopes limited to read-only on the data we move.
Map
We translate Vonigo-specific structures (custom fields, objects, value lists) to the destination's model.
Sample
Test with a 50–200 record subset to validate Vonigo quirks before production.
Migrate
Full migration with Vonigo rate-limit handling. Rollback available throughout.
FAQ
Vonigo migration FAQ
Answers to the questions buyers ask most during Vonigo migration scoping. Not seeing yours? Book a call.
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Migrate Vonigo.
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Free scoping call with a migration engineer. Tell us about your Vonigo setup and destination — written quote back within a business day.