CRM migration

Migrate from Property Raptor to Twenty CRM

Field-level mapping, validation, and rollback between Property Raptor and Twenty CRM. We move data and schema; workflows are rebuilt natively in Twenty CRM.

Property Raptor logo

Property Raptor

Source

Twenty CRM

Destination

Twenty CRM logo

Compatibility

100%

12 of 12

objects map 1:1 between Property Raptor and Twenty CRM.

Complexity

BStandard

Timeline

48–72 hours

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

Property Raptor is a real-estate CRM built on Salesforce's data model — it inherits Salesforce's objects (Contact, Account, Opportunity) plus adds domain-specific entities for Properties, Listings, Enquiries, and Viewings. These domain objects have no direct analogue in Twenty CRM, which ships with People, Companies, Opportunities, Notes, and Tasks as standard objects, plus an unlimited custom object model. The migration must therefore translate Property Raptor's Salesforce-backed schema into Twenty's custom-object-friendly structure: real estate domain objects become Twenty custom objects, enquiry and viewing records become custom objects linked to People and Opportunities, and Salesforce Owner IDs resolve to Twenty Workspace Members by email match before records land. FlitStack AI accesses Property Raptor via the Salesforce REST API (Property Raptor exposes the full Salesforce API surface), extracts all objects including custom fields, validates against a Twenty pre-provisioned schema, and loads via Twenty's CSV import or GraphQL API depending on record count. A delta-pickup window captures any records modified during the cutover. The migration carries over everything Property Raptor stores natively — contacts, companies, deals, activities, custom fields, property records, and enquiry history — while transparently disclosing what must be rebuilt manually: workflows, automations, listing portal integrations, and WhatsApp messaging sequences.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

Property Raptor logo

Property Raptor

What's pushing teams away

  • Gartner reviewers explicitly call out that integration with common listing platforms 'is not well-developed' and that UI/UX could be more user-friendly — counter to the 30+ portals marketing claim.
  • Support is unavailable outside business hours, forcing reliance on a chatbot for off-hours issues, which is problematic for agencies operating across multiple time zones.
  • Pricing is fully custom and sales-led — no published per-user tiers means buyers cannot evaluate cost without a sales conversation.
  • Implementation is slow and requires dedicated CRM admin capability, ruling out solo agents or small brokerages wanting fast self-serve onboarding.
  • Workflows and automations are Salesforce-native and not portable — exiting the platform means rebuilding every workflow rule, lead routing, and notification trigger from scratch.

Choosing

Twenty CRM logo

Twenty CRM

What's pulling them in

  • Top open-source CRM on GitHub with 40.6K stars, giving teams full source code access and infrastructure ownership without per-feature licensing surprises.
  • Free self-hosting under AGPL-3.0 means unlimited users and custom objects for the cost of cloud infrastructure alone, typically $20–100/month.
  • Pricing page explicitly mocks competitors for charging add-on fees for API access, webhooks, and workflows — transparency that resonates with RevOps teams burned by Salesforce.
  • Unlimited custom objects and fields with no price impact, letting teams shape the data model to their business rather than forcing business into rigid schemas.
  • Modern TypeScript/React/PostgreSQL stack means developer-led teams can extend, self-host, or integrate without fighting legacy architecture.

Object mapping

How Property Raptor objects map to Twenty CRM

Each row shows how a Property Raptor object lands in Twenty CRM, including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

Property Raptor

Contact

maps to

Twenty CRM

People

1:1
Fully supported

Property Raptor's Contact object maps directly to Twenty's People object. The primary email field serves as the unique identifier for deduplication and linking records across the migration. Standard Contact fields such as name, email, phone, and address components map one-to-one. No junction table handling is required unless the Contact has multiple primary Account associations, in which case FlitStack flags the record for admin review to determine the preferred primary link.

Property Raptor

Account

maps to

Twenty CRM

Company

1:1
Fully supported

Property Raptor Account maps to Twenty Company with a straightforward field-by-field translation. Account.Name maps to Company.name, Account.Industry maps to Company.industry via pick-list value mapping for industry codes, and Account.Phone maps to Company.phone. Parent-child account hierarchies in Property Raptor, where a parent Account can have child Accounts, are preserved via the self-referential companyId relation field in Twenty. All Account records must exist before dependent Contact records are linked via AccountId.

Property Raptor

Opportunity

maps to

Twenty CRM

Opportunity

1:1
Fully supported

Property Raptor Opportunity maps to Twenty Opportunity with stage and amount preserved. Opportunity.Amount maps to Opportunity.amount, Opportunity.CloseDate maps to Opportunity.closeDate, and Opportunity.StageName maps to a custom pick-list field that mirrors the original pipeline stage names from Salesforce. OwnerId resolves by matching the owner's email address to a corresponding Twenty Workspace Member record, creating an Assignee link on the migrated Opportunity.

Property Raptor

Lead

maps to

Twenty CRM

People (with lead flag)

1:1
Fully supported

Property Raptor inherits Salesforce's Lead object. Leads that have not converted land in Twenty as People with a custom 'Is_Lead__c' checkbox set to true. Converted Leads that created a Contact and Account are already represented by those records and do not duplicate.

Property Raptor

Property__c (custom)

maps to

Twenty CRM

Property (custom object)

1:1
Fully supported

Property Raptor's custom Property object — tracking property address, type, status, price, and bedrooms — migrates as a Twenty custom object named 'Property'. All custom fields on Property__c are re-created in Twenty's Settings → Data Model before the migration run. The propertyId reference on Listing__c updates to point to the new custom object.

Property Raptor

Listing__c (custom)

maps to

Twenty CRM

Listing (custom object)

1:1
Fully supported

Listing records (which associate a Property with a Contact for an active listing agreement) migrate as a Twenty custom object named 'Listing' with a relation field to the Property custom object and a relation field to the People record of the agent or owner. Listing status pick-list values are mapped value-by-value to Twenty custom select options.

Property Raptor

Enquiry__c (custom)

maps to

Twenty CRM

Enquiry (custom object)

1:1
Fully supported

Enquiry records capturing inbound leads from PropertyFinder, Bayut, Rightmove, or Zoopla migrate as a Twenty custom object named 'Enquiry' linked to the People record of the enquirer. The enquiry source (portal name) migrates as a custom select field; the enquiry timestamp becomes a date field on the custom object.

Property Raptor

Viewing__c (custom)

maps to

Twenty CRM

Viewing (custom object)

1:1
Fully supported

Viewing appointments linking a Property to a People record (the prospect) migrate as a Twenty custom object named 'Viewing' with date/time fields, status, and relation links to the Property and People objects. Viewing outcomes (Attended, Cancelled, No-show) map as select options.

Property Raptor

Task

maps to

Twenty CRM

Task

1:1
Fully supported

Property Raptor's Task object (call logs, to-dos, follow-up reminders) maps directly to Twenty Task. Task.Subject → Task.title, Task.ActivityDate → Task.dueDate, Task.Status → Task.status, and Task.OwnerId resolves by email match. Completed tasks retain their status and preserve the original completion date.

Property Raptor

Event

maps to

Twenty CRM

Task (as meeting record)

1:1
Fully supported

Property Raptor Event records (viewings, inspections, client meetings) map to Twenty Task records with a 'meeting' type indicator in a custom field, preserving start and end datetime, location, and the related People or Property link. This keeps all activity in Twenty's unified Task view.

Property Raptor

ContentDocument / Attachment

maps to

Twenty CRM

Attachment (on People / Company / Opportunity)

1:1
Fully supported

Property Raptor files stored in Salesforce Files are downloaded and re-uploaded as Twenty attachments on the related People, Company, or Opportunity record. The original Salesforce ContentDocument URL is stored in a custom reference field (Original_File_URL__c) for audit purposes. Files exceeding Twenty's attachment size limit are flagged for manual re-upload.

Property Raptor

Custom fields (any object)

maps to

Twenty CRM

Custom fields

1:1
Fully supported

Every custom field on every object in Property Raptor is re-created in Twenty before migration runs. FlitStack delivers a schema setup plan listing each custom field, its Twenty field type, and any pick-list value mapping required. This plan is handed off before the migration executes so Twenty's data model is complete and ready for import.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

Property Raptor logo

Property Raptor gotchas

Medium

Salesforce API limits apply to all migrations

High

Workflows and automations are non-portable

Medium

Regional customization creates picklist mapping complexity

Low

Portal-specific listing IDs do not transfer between systems

Twenty CRM logo

Twenty CRM gotchas

High

Import order is enforced and critical

High

Export limited to 20,000 records and visible columns only

Medium

Soft-deleted records count toward uniqueness and trigger restores

Medium

API rate limits cap at 200 req/min on Organization tier

Low

No native email sequences — follow-up cadences require external tools

Pair-specific challenges

  • Real estate domain objects require custom object pre-creation in Twenty before migration

    Property Raptor ships with Property__c, Listing__c, Enquiry__c, and Viewing__c objects that have no standard equivalent in Twenty CRM. Twenty's documentation states that fields must exist before CSV import runs — the platform creates records, not fields, during import. FlitStack delivers a schema setup plan specifying each custom object and its fields before migration executes, but the Twenty admin must create the custom objects (Property, Listing, Enquiry, Viewing) in Settings → Data Model first. If this step is missed, the migration plan halts at the validation stage.

  • Opportunity Contact Roles have no equivalent in Twenty's Opportunity model

    Property Raptor inherits Salesforce's Opportunity Contact Role junction — a contact linked to a deal with a role label (Buyer, Decision Maker, Influencer). Twenty's Opportunity object links to People via a simple personId relation field with no role label. We map the primary contact to personId directly; additional contacts on the deal require creating a custom junction object in Twenty (e.g., OpportunityContact) with a role pick-list, which the admin must pre-create. Without this, multi-contact deal associations lose their role context.

  • Property Raptor's Salesforce OwnerId resolves to Twenty WorkspaceMember by email — not by ID

    Property Raptor stores owner assignments as Salesforce User IDs (OwnerId) on Contact, Account, and Opportunity. Twenty has no User object; Workspace Members are identified by email invitation. We match Property Raptor Owner emails to Twenty WorkspaceMember emails before migration, but any owner without a matching email in Twenty becomes unresolvable. Unresolved owners are flagged before migration so the team can either invite them to Twenty first or assign their records to a fallback Workspace Member.

  • Listing portal integrations (PropertyFinder, Bayut, Rightmove, Zoopla) must be rebuilt

    Property Raptor's portal integrations are configured in the Property Raptor and Salesforce layer and are not stored as data records — these connections do not exist in Twenty and cannot be migrated as configuration. Property and Listing data migrates correctly, but each portal connection (PropertyFinder, Bayut, Rightmove, Zoopla) must be re-established independently in Twenty after migration, with API credentials re-authenticated and webhook endpoints re-pointed. This is a manual post-migration step that requires IT or admin access to each portal's developer console. FlitStack surfaces the required steps in the handover documentation and provides a portal-reconnection checklist, but the re-authentication and endpoint configuration cannot be automated.

  • WhatsApp Business and email sequences do not transfer

    Property Raptor's WhatsApp Business messaging sequences and email automation workflows run inside Property Raptor's automation layer, which is backed by Salesforce Flow. Twenty's workflow builder handles internal automations (field updates, task creation, notifications) but does not replicate WhatsApp messaging sequences or multi-step outbound email cadences. We export the workflow definitions from Property Raptor as a reference document for the admin to use when rebuilding in Twenty or a dedicated sequencing tool.

Migration approach

Six steps for a successful Property Raptor to Twenty CRM data migration

  1. Audit Property Raptor data via the Salesforce REST API

    FlitStack authenticates to Property Raptor using Salesforce OAuth credentials and exports all standard and custom objects: People (Contact), Company (Account), Opportunity, Task, Event, plus Property__c, Listing__c, Enquiry__c, and Viewing__c. We pull field metadata including pick-list values, required flags, and custom field type definitions. A data quality report flags duplicate records, missing required fields, and contacts with no email — these are surfaced before migration design begins so the team can decide on cleanup or accept the migration-as-is approach.

  2. Design the Twenty target schema and custom object plan

    Based on the Property Raptor data audit, FlitStack delivers a schema setup plan naming each Twenty custom object (Property, Listing, Enquiry, Viewing), its fields, field types, and pick-list values to create in Settings → Data Model before import. The plan also maps Salesforce OwnerId resolution rules: each Property Raptor user must have a corresponding Twenty Workspace Member invited by email, or a fallback assignee designated. This plan is a shared document the Twenty admin executes before FlitStack runs validation.

  3. Resolve owners and pre-validate referential integrity

    Before any records are written, we match every OwnerId email in Property Raptor against the list of confirmed Twenty Workspace Members. Records whose owner has no match are flagged with the record ID, object type, and owner email. The team decides whether to invite the owner to Twenty or reassign those records. We also validate that all Property__c records exist before Listing__c records are imported (import order dependency) and that Account records exist before Contacts are linked via AccountId.

  4. Run sample migration with field-level diff

    A representative slice — typically 100–500 records across People, Companies, Opportunities, and one of each real estate custom object — is migrated first. We generate a field-level diff comparing source values against destination field values, highlighting any pick-list unmapped values, truncated text fields, and date format differences. The team reviews the diff and approves or adjusts the mapping before the full run commits. This step catches the majority of mapping errors before they affect production data.

  5. Execute full migration with delta-pickup window

    The full migration loads into Twenty via CSV import (for objects under 20,000 records) or the Twenty GraphQL API (for bulk loads). A delta-pickup window — typically 24–48 hours from the start of the full run — captures any Property Raptor records created or modified during the cutover period. The audit log records every insert, update, and skip operation. If reconciliation identifies missing or incorrectly mapped records, one-click rollback reverts the Twenty workspace to its pre-migration state while the team reviews and re-runs the affected object.

Platform deep dives

Context on both ends of the pair

Property Raptor logo

Property Raptor

Source

Strengths

  • Built on Salesforce infrastructure with enterprise-grade security and scalability from Hong Kong-based IMS.
  • AI-powered property matching and recommendation engine for connecting clients with suitable properties.
  • Multi-region and multi-currency support for agencies operating across different markets.
  • Native integrations with major listing portals including Rightmove, Zoopla, PropertyFinder, and Bayut.
  • WhatsApp Business, email, and chat automation within a unified CRM workflow.

Weaknesses

  • Pricing is fully custom and requires direct consultation, making cost estimation difficult without a sales conversation.
  • Implementation can be complex and slow, with users reporting extended setup timelines.
  • Limited native email integration — relies on Salesforce internal delivery or external Gmail and Outlook connections.
  • Offline access is not supported as Property Raptor is a fully online SaaS application.
  • Workflows and automations do not migrate directly and must be rebuilt on the destination platform.
Twenty CRM logo

Twenty CRM

Destination

Strengths

  • AGPL-3.0 open-source license with full source code on GitHub — no vendor lock-in, no sunset risk.
  • Unlimited users and unlimited custom objects on self-hosted, with no feature gating based on headcount.
  • REST and GraphQL APIs available on all paid tiers, not locked behind an enterprise add-on fee.
  • MCP server and webhooks shipped as standard features, not premium upgrades.
  • Modern PostgreSQL-backed data model that developer teams can query, extend, and self-host.

Weaknesses

  • Recent v1.0 release means limited production hardening compared to CRMs with multi-year operational track records.
  • No native email sequencing or sales engagement tools — follow-up cadences require a separate platform.
  • No native two-way email sync or inbox integration, requiring third-party connectors for full activity logging.
  • Self-hosting 'free' pricing hides real infrastructure and DevOps costs that stack up over time.
  • Workflow automation is functional but lacks the complexity needed for sophisticated multi-step sales motions.

Complexity grading

How hard is this migration?

Standard CRM migration. 1 of 8 objects need a mapping; the rest are 1:1.

B

Overall complexity

Standard migration

Derived from compatibility, mapping clarity, API constraints, and data volume across Property Raptor and Twenty CRM.

  • Object compatibility

    B

    1 of 8 objects need a mapping; the rest are 1:1.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    8-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    Property Raptor: Specifically minimized by design; limits may be extended for high-usage patterns but this is rare.

  • Data volume sensitivity

    A

    Property Raptor exposes a bulk API — large-volume migrations stream efficiently.

Estimator

Estimate your Property Raptor to Twenty CRM migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about Property Raptor to Twenty CRM data migrations

Answers to the questions buyers ask most during Property Raptor to Twenty CRM migration scoping. Not seeing yours? Book a call.

Can't find your answer?

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Book a free 30 minute consultation

Most Property Raptor to Twenty migrations complete within 48–72 hours of migration clock time for under 50,000 records. The planning and schema design phase adds 1–2 weeks upfront. Complex setups with Property__c, Listing__c, Enquiry__c, and Viewing__c objects, or more than 100,000 total records, typically extend to 5–10 days. The longest single step is usually the Twenty custom object creation — the admin must build Property, Listing, Enquiry, and Viewing objects in Settings before FlitStack can validate field mappings.

Adjacent paths

Related migrations to explore

Ready when you are

Move from Property Raptor.
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