Migrate from Fame Service to Twenty CRM

Fame Service contacts map to Twenty's People object, which stores name, email, phone, and job title as standard fields. Phone numbers may require formatting normalization if Fame Service uses inconsistent delimiters. A primary company association maps to the companyId relation — Twenty requires the Company record to exist before People records load.

Fame Service companies map directly to Twenty's Companies object. Company name, domain, industry, employee count, and annual revenue are standard fields in both platforms. Parent-company hierarchies map to the relation field in Twenty — the parent company must migrate first or FlitStack flags circular references before loading.

Fame Service deals map to Twenty's Opportunities object. Deal name, amount, expected close date, and stage status transfer directly. Stage values in Fame Service may not align with Twenty's Opportunities stage — a value-mapping table is created during planning that maps each Fame Service stage name to the corresponding Twenty stage or custom select option.

Fame Service custom properties on contacts (such as source, lead grade, or custom pick-lists) migrate as Twenty custom fields on the People object. These must be pre-created in Settings → Data Model before the migration runs, because Twenty does not allow field-type changes after records exist. FlitStack delivers a field-creation checklist as part of the setup plan.

Fame Service custom deal properties — deal priority, probability overrides, product lines — migrate as custom fields on Twenty's Opportunities object. Any pick-list values in Fame Service need to be replicated as select options in Twenty's field configuration. FlitStack captures the full pick-list value set during the data audit phase.

Fame Service activity history — logged calls, emails, and meetings — maps to Twenty Tasks. Each activity type becomes a Task with a Type field set to the activity kind, the subject populated from the Fame Service activity title or first line, and original timestamp preserved. If Fame Service stores rich-body email content, it migrates to the Task body field.

Fame Service notes migrate to Twenty's Notes object, which can be attached to People, Companies, Opportunities, or any custom object. Rich-text formatting is preserved where Fame Service exposes it. Notes are linked to the parent record via Twenty's relation model, which requires the parent record to exist first.

Fame Service tasks and to-do items map 1:1 to Twenty Tasks. The Task subject, due date, completion status, and assigned user transfer directly. Owner resolution by email applies here — the task assignee must exist in Twenty as a workspace member for the assignment to map cleanly.

Fame Service file attachments re-upload to Twenty's attached-storage layer. Inline images embedded in notes are downloaded and rehosted. File size limits apply — Fame Service files above 25MB are flagged before migration, and the team decides whether to split attachments or exclude oversized files from the migration batch.

Fame Service owner assignments on contacts, companies, and deals are resolved by matching the owner email address against Twenty workspace members. Unmatched owners are flagged before migration — the team either invites the user to Twenty first or assigns records to a designated fallback owner. No record lands in Twenty without a resolved owner.

Fame Service custom objects migrate to Twenty custom objects if the destination supports the object type. Custom-object associations that use an N:N relationship model in Fame Service require a junction object in Twenty — FlitStack surfaces this in the migration plan and the admin decides whether to recreate every relationship label or collapse them.

Fame Service workflow rules and automation sequences do not have a direct equivalent in Twenty CRM's workflow builder. Automations are business logic specific to Fame Service's execution model and cannot be exported as data. FlitStack exports the workflow definitions as a structured reference document for the admin to rebuild in Twenty's workflow builder on Pro or Organization tiers.

Fame Service email sequences and cadence rules do not migrate. Twenty CRM does not ship a native sequencing module — teams that rely on sequences for outbound cadences use third-party sales engagement tools connected via the Twenty API. FlitStack documents the sequence structure (step order, delay rules, exit conditions) as a rebuild reference.

Fame Service integrations with billing systems, telephony, or marketing tools have no equivalent in Twenty CRM and do not carry over. Each connected system must be re-linked using Twenty's REST API or a middleware tool. FlitStack provides a connection audit list showing every active Fame Service integration for the admin to prioritize during post-migration setup.