Migrate your Entrata data
Property management PaaS covering leasing, maintenance, accounting, and resident engagement under one login. Targets mid-market to enterprise multifamily operators who need depth over simplicity.
In its favor
Why people choose Entrata
The signal that keeps Entrata on the shortlist. Sourced from G2, Capterra, and customer scoping calls.
Single-platform eliminates juggling multiple logins for leasing, maintenance, and accounting workflows across the portfolio.
Built-in automation for lease renewals, move-out reminders, and rent collection reduces repetitive manual tasks for on-site staff.
Strong marketing and leasing tools including website builder, prospect portals, and SEO integration support the full funnel.
Robust accounting module with transaction history, bank reconciliation, and chart of accounts handles enterprise-level financial reporting.
Vendors and compliance integrations like NetVendor streamline vendor onboarding and invoice processing across properties.
Slow page load times and frequent glitches disrupt daily workflows, especially during high-traffic periods.
The reporting module is cumbersome and inconsistent — report updates from Entrata sometimes replace useful formats with inferior ones.
Customer support lacks responsiveness; users report difficulty getting timely help for bugs and configuration issues.
Feature bloat creates a cluttered interface where finding specific tools requires extra navigation effort.
API integrations lack reliable support with limited responsiveness and little advance notice of API changes.
Reasons to switch
Why people leave Entrata
The recurring reasons buyers give for replacing Entrata. Presented as facts, not knocks.
Platform scorecard
Strengths, weaknesses, and where Entrata fits
Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.
SWOT — strengths, weaknesses, and use-case fit
Strengths
Weaknesses
Where it works
Where it struggles
Pricing tiers
Entrata pricing overview
Entrata does not publish pricing publicly. Most SMBs report budgeting between $50 and $100 per user per month, with actual costs varying based on portfolio size and which modules are enabled. A partnership agreement is required for API access and contract negotiations, making it difficult to comparison-shop without engaging their sales team.
Pricing not published
Tier 1 of 1
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What's included
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Book a free 30 minute consultationPricing is informational. FlitStack AI does not bill on Entrata's schedule — see our quote-based pricing →
What gets migrated
Entrata object support
Object-by-object support for Entrata migrations. Per-pair details surface during scoping.
Properties
Fully supportedEntrata's Property object is the root container for all portfolio data. We migrate property records including address, type, unit counts, and metadata with standard field mapping. Hierarchical relationships to parent/child portfolios are preserved.
Units
Fully supportedUnits are nested under Properties and contain floor plan assignments, rent amounts, availability dates, and occupancy status. We map Unit status (Occupied/Vacant/Notice) directly to the destination's availability schema.
Residents
Fully supportedResident records include contact details, move-in dates, lease associations, payment history summaries, and communication logs. We extract all linked contact data and port it to the destination CRM or PM system.
Leases
Mapping requiredLeases in Entrata are complex objects tied to Residents, Units, and Guarantors with custom addendum fields. We map core terms (dates, rent, deposits) and flag custom clauses for manual review as these may use Entrata-specific formatting.
Work Orders
Mapping requiredWork Orders store maintenance requests linked to Units, Residents, and Vendors with priority, status, and cost fields. Custom maintenance categories and internal routing rules require field-level mapping review before migration.
Vendors
Fully supportedVendor records include contact info, W-9 status, service categories, insurance expiry dates, and compliance documents. We migrate vendor profiles and link them to any Work Order history transferred.
Accounting Ledger Entries
Mapping requiredEntrata's accounting module contains transaction histories, charges, payments, and journal entries tied to Residents and Properties. We extract line-item detail but note that chart of accounts structure may differ and requires mapping to the destination's account codes.
Payment Records
Mapping requiredPayment transactions include amounts, methods, dates, and applied-to allocations. We migrate payment records and note that Entrata stores partial payments and adjustments that may require reconciliation logic in the destination.
Custom Properties
Mapping requiredEntrata supports custom fields on most objects for affordable housing compliance, pet policies, and portfolio-specific tracking. We export custom property schemas and values but flag that any custom validation rules or dropdown lists must be rebuilt in the destination.
Automation Workflows
Not in this platformEntrata's automation rules (renewal triggers, notification sequences, assignment logic) are platform-specific and do not export. We document all active automations during scoping so they can be manually rebuilt in the destination system post-migration.
Documents
Mapping requiredDocuments attached to Leases, Units, Residents, or Work Orders (leases, notices, inspections, invoices) are stored in Entrata's document management. We extract file references and metadata but note that file storage extraction requires coordinated access provisioning.
Prospects
Fully supportedProspect records from the leasing funnel include contact info, leasing agent assignments, application status, and communication history. We migrate prospect pipelines and status data to the destination CRM.
| Object | Support | Notes |
|---|---|---|
| Properties | Fully supported | Entrata's Property object is the root container for all portfolio data. We migrate property records including address, type, unit counts, and metadata with standard field mapping. Hierarchical relationships to parent/child portfolios are preserved. |
| Units | Fully supported | Units are nested under Properties and contain floor plan assignments, rent amounts, availability dates, and occupancy status. We map Unit status (Occupied/Vacant/Notice) directly to the destination's availability schema. |
| Residents | Fully supported | Resident records include contact details, move-in dates, lease associations, payment history summaries, and communication logs. We extract all linked contact data and port it to the destination CRM or PM system. |
| Leases | Mapping required | Leases in Entrata are complex objects tied to Residents, Units, and Guarantors with custom addendum fields. We map core terms (dates, rent, deposits) and flag custom clauses for manual review as these may use Entrata-specific formatting. |
| Work Orders | Mapping required | Work Orders store maintenance requests linked to Units, Residents, and Vendors with priority, status, and cost fields. Custom maintenance categories and internal routing rules require field-level mapping review before migration. |
| Vendors | Fully supported | Vendor records include contact info, W-9 status, service categories, insurance expiry dates, and compliance documents. We migrate vendor profiles and link them to any Work Order history transferred. |
| Accounting Ledger Entries | Mapping required | Entrata's accounting module contains transaction histories, charges, payments, and journal entries tied to Residents and Properties. We extract line-item detail but note that chart of accounts structure may differ and requires mapping to the destination's account codes. |
| Payment Records | Mapping required | Payment transactions include amounts, methods, dates, and applied-to allocations. We migrate payment records and note that Entrata stores partial payments and adjustments that may require reconciliation logic in the destination. |
| Custom Properties | Mapping required | Entrata supports custom fields on most objects for affordable housing compliance, pet policies, and portfolio-specific tracking. We export custom property schemas and values but flag that any custom validation rules or dropdown lists must be rebuilt in the destination. |
| Automation Workflows | Not in this platform | Entrata's automation rules (renewal triggers, notification sequences, assignment logic) are platform-specific and do not export. We document all active automations during scoping so they can be manually rebuilt in the destination system post-migration. |
| Documents | Mapping required | Documents attached to Leases, Units, Residents, or Work Orders (leases, notices, inspections, invoices) are stored in Entrata's document management. We extract file references and metadata but note that file storage extraction requires coordinated access provisioning. |
| Prospects | Fully supported | Prospect records from the leasing funnel include contact info, leasing agent assignments, application status, and communication history. We migrate prospect pipelines and status data to the destination CRM. |
Gotchas
What to watch for in Entrata migrations
Issues we've hit on past Entrata migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.
API access requires signed partnership agreement
Automation workflows do not export
Document storage requires coordinated file extraction
Reporting module inconsistencies after updates
Separate mobile apps split functionality
| Severity | Issue |
|---|---|
| High | API access requires signed partnership agreement |
| High | Automation workflows do not export |
| Medium | Document storage requires coordinated file extraction |
| Medium | Reporting module inconsistencies after updates |
| Low | Separate mobile apps split functionality |
Leaving Entrata?
Where Entrata customers move next
12 destinations Entrata can migrate to.
How a Entrata migration works
Four steps, Entrata-specific
Connect
API key (requires partnership agreement) into Entrata. Scopes limited to read-only on the data we move.
Map
We translate Entrata-specific structures (custom fields, objects, value lists) to the destination's model.
Sample
Test with a 50–200 record subset to validate Entrata quirks before production.
Migrate
Full migration with Entrata rate-limit handling. Rollback available throughout.
FAQ
Entrata migration FAQ
Answers to the questions buyers ask most during Entrata migration scoping. Not seeing yours? Book a call.
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