CRM migration

Migrate from Entera to Freshsales

Field-level mapping, validation, and rollback between Entera and Freshsales. We move data and schema; workflows are rebuilt natively in Freshsales.

Entera logo

Entera

Source

Freshsales

Destination

Freshsales logo

Compatibility

100%

10 of 10

objects map 1:1 between Entera and Freshsales.

Complexity

BStandard

Timeline

24–48 hours

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

Entera stores real estate investment data — investors, properties, leases, and financial projections — in a domain-specific schema built for single-family rental operators. Freshsales organizes data around Leads, Contacts, Accounts, and Deals using a standard CRM object model with custom field extensibility. These data models diverge significantly: Entera tracks property-level metrics (cap rate, IRR, rent roll) that have no native Freshsales equivalent, and its investor contacts live in a different relationship structure than Freshsales' Account-Contact hierarchy. We map Entera investor contacts to Freshsales Contacts linked to Accounts, property deals to Freshsales Deals with custom fields capturing Entera's investment metrics, and lease records to custom objects or Deal-level custom fields depending on complexity. Workflows, automated valuations, and pipeline scoring rules built in Entera do not migrate — they must be rebuilt using Freshsales' workflow builder and Freddy AI. Our migration engine reads Entera's export API and writes directly to Freshsales via the CRM API, maintaining referential integrity across all relationships.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

Entera logo

Entera

What's pushing teams away

  • Geography is US-only across 32 markets — international SFR investors or US investors targeting outside the supported metros cannot use the platform meaningfully.
  • Pricing is not publicly disclosed and the platform combines SaaS plus services, making cost comparison against pure SaaS (RealPage, Mashvisor, Yardi) difficult upfront.
  • Single-family residential focus means multifamily, commercial, or mixed-use investors do not get fit-for-purpose tooling.
  • Service component requires Entera to be in the loop on every transaction, which institutional investors used to in-house acquisition teams may experience as friction.
  • Public reviewer footprint is thin (SourceForge, Slashdot) compared to mainstream real estate CRMs, making peer diligence harder for procurement teams.

Choosing

Freshsales logo

Freshsales

What's pulling them in

  • Lowest barrier to entry among major CRMs — the free tier supports up to 3 users and includes core CRM functionality before committing to per-seat pricing.
  • Built-in chat, email, and phone reduce reliance on third-party integrations for basic sales communication and contact management.
  • Freddy AI contact scoring and deal insights are included on Pro plans at a lower price than comparable HubSpot tiers.
  • Kanban pipeline views across Contacts, Accounts, and Deals provide visual deal management without requiring custom configuration.
  • Integration with the broader Freshworks ecosystem (Freshdesk, Freshchat, Freshservice) reduces tool sprawl for teams already using Freshworks.

Object mapping

How Entera objects map to Freshsales

Each row shows how a Entera object lands in Freshsales, including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

Entera

Investor

maps to

Freshsales

Contact + Account

1:1
Fully supported

Entera investors map to Freshsales Contacts linked to a parent Account representing the investor entity. If the investor is an individual, they land as a Contact with the Account representing their investment entity. Company-type investors map 1:1 to Freshsales Accounts.

Entera

Property

maps to

Freshsales

Deal

1:1
Fully supported

Each Entera property becomes a Freshsales Deal. The property address maps to the Deal name, and all investment metrics (purchase price, ARV, rehab budget) migrate to custom number and currency fields on the Deal. Property status maps to the appropriate Freshsales pipeline stage.

Entera

Lease

maps to

Freshsales

Custom Object or Deal custom fields

1:1
Fully supported

Lease records with single tenants migrate as a custom Lease object linked to the Property Deal via a lookup relationship. Multi-unit lease aggregates (monthly rent roll) may be stored as custom fields on the parent Deal. Freshsales custom object creation is included in the migration plan.

Entera

Financial Projection

maps to

Freshsales

Custom Fields on Deal

1:1
Fully supported

Cap rate, cash-on-cash return, IRR, and projected sale price migrate as currency and number custom fields on the Property Deal. Projection dates migrate as custom date fields. Original projection version timestamps are preserved in custom datetime fields for historical audit trails.

Entera

Vendor / Contractor

maps to

Freshsales

Contact

1:1
Fully supported

Entera vendors and contractors migrate as Freshsales Contacts with a custom Vendor_Type__c pick-list field identifying their trade specialty (plumbing, electrical, roofing, HVAC, landscaping). They link to no primary Account unless explicitly specified in Entera data, preserving the flat structure for individual service providers.

Entera

Tenant

maps to

Freshsales

Contact

1:1
Fully supported

Tenants migrate as Freshsales Contacts linked to the Account representing their associated property. Lease terms including rent amount, security deposit, lease start and end dates migrate as custom fields on the Contact or as a related Lease custom object for full contractual visibility.

Entera

Maintenance Request

maps to

Freshsales

Task + Custom Object

1:1
Fully supported

Active maintenance requests migrate as Freshsales Tasks with Subject describing the issue, priority mapped from Entera severity levels, and due dates preserved. Recurring maintenance patterns may be captured as custom fields or notes for workflow recreation guidance in Freshsales.

Entera

Document / File Attachment

maps to

Freshsales

Freshsales Files

1:1
Fully supported

Entera file attachments including purchase agreements, inspection reports, lease PDFs, and title documents re-upload to Freshsales Files linked to the corresponding Property Deal. Original file names and upload timestamps are preserved for audit continuity and compliance.

Entera

Investment Stage / Pipeline

maps to

Freshsales

Freshsales Pipeline + Stage

1:1
Fully supported

Entera's acquisition → renovation → leasing → sale pipeline maps to Freshsales pipeline stages via value mapping. Teams with multiple investment strategies (flip, hold, wholesale) may require separate Freshsales pipelines per strategy to maintain distinct workflow visibility.

Entera

Owner / Team Member

maps to

Freshsales

Freshsales User

1:1
Fully supported

Entera team members resolve to Freshsales users by email match during the migration pre-flight check. Unmatched owners are flagged in a pre-migration report — your team either invites them to Freshsales or assigns their records to a designated fallback user. All property assignments transfer as Deal ownership.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

Entera logo

Entera gotchas

High

No public API means migration requires support-coordinated exports

High

Custom fields are invisible in standard exports

Medium

Document attachments require separate download coordination

Medium

Marketplace data may not export cleanly without provider consent

Freshsales logo

Freshsales gotchas

Medium

Freddy AI is Pro-tier only despite heavy marketing

High

Post-migration emails and sequences are disabled

Medium

Bot session credits are a one-time 500-session allocation

Medium

Phone credits charged per minute with no cap

Low

File storage limits scale with plan tier

Pair-specific challenges

  • Investment metrics require Freshsales custom field setup before data loads

    Entera's property-level investment analytics (cap rate, LTV, IRR, projected cash flow) exist as built-in fields in Entera's schema. Freshsales has no native fields for these metrics — they must be created as custom number, currency, and formula fields on the Deal object before migration data can land. We deliver a custom field specification document as part of the migration plan so your Freshsales admin can pre-create the fields. Without this, numeric fields may truncate or reject during import.

  • Lease and tenant data needs custom object configuration in Freshsales

    Entera's lease records with rent amounts, security deposits, and lease terms don't map to any standard Freshsales object. Freshsales supports custom objects for this purpose, but custom objects must be created in the Freshsales admin settings before migration. We identify every lease-related field in Entera and provide a custom object schema specification including field names, types, and relationships to the parent Property Deal. Without pre-created custom objects, tenant lease data cannot migrate.

  • Multiple investment strategy pipelines need separate Freshsales pipeline setup

    Entera teams running simultaneous flip, hold, and wholesale strategies often consolidate all properties into one pipeline view. Freshsales supports multiple pipelines, but each pipeline requires its own stage configuration in Admin Settings. If your Entera setup uses more than one investment strategy with distinct stage names, Freshsales requires separate pipeline configuration per strategy. We deliver a pipeline mapping plan that shows exactly how each Entera stage routes into which Freshsales pipeline before migration runs.

  • Entera vendor and contractor roles map to contacts with no primary account

    Freshsales contacts require a primary Account for full CRM functionality (reporting, territory management). Entera vendors and contractors may not have an associated company Account in your source data — they may be sole proprietors. We migrate these as Contacts with no AccountId and flag them for your admin to either link to an existing Account or leave as unassigned. Unassigned vendor contacts still appear in Freshsales contact lists and can be linked manually post-migration.

Migration approach

Six steps for a successful Entera to Freshsales data migration

  1. Audit Entera data model and produce Freshsales custom field specification

    We read Entera's export API to inventory all object types, field names, and record counts. We identify investment metrics (cap rate, LTV, IRR), lease fields, and custom properties that need Freshsales custom field creation. We deliver a Freshsales admin guide specifying field names, types (currency, number, date, pick-list), and which objects they attach to — Accounts, Contacts, Deals, or custom objects. Your admin creates these fields before the migration window.

  2. Resolve Entera team members to Freshsales users by email

    Every Entera owner, assignee, and team member must resolve to a Freshsales user account for Deal ownership to map correctly. We match Entera user emails against Freshsales user emails. Records with unmatched owners are flagged in a pre-migration report — your team either creates Freshsales accounts for those users or assigns their records to a designated fallback user before the migration run commits.

  3. Sequence migration: Accounts/Investors → Contacts/Tenants/Vendors → Property Deals → Custom Objects

    Freshsales requires Accounts to exist before Contacts can link to them (via AccountId lookup), and Deals require a Contact or Account association. We sequence the migration so parent records load first: investor Accounts, then investor Contacts linked to those Accounts; vendor Accounts, then vendor Contacts; then Property Deals with ownership assigned from resolved users; finally Lease custom objects linked to their parent Property Deals.

  4. Run sample migration with field-level verification

    A representative slice of 50–200 records migrates first, spanning investor contacts, property deals, lease records, and vendor contacts. We generate a field-level diff report comparing source values against Freshsales field values for every mapped field. You verify that investment metrics (cap rate, LTV, ARV) landed in the correct custom fields, lease records link to the correct Property Deals, and owner assignments resolved correctly before the full migration commits.

  5. Execute full migration with delta-pickup and rollback readiness

    The full migration runs against Freshsales using the sequenced object order established during the sample phase. A delta-pickup window of 24–48 hours after full migration completes captures any records created or modified in Entera during the cutover window. Every migration operation is logged to a detailed audit trail for compliance tracking. One-click rollback reverts all migrated records if reconciliation against Entera source data reveals discrepancies exceeding your configured tolerance threshold, ensuring data integrity throughout the cutover process.

Platform deep dives

Context on both ends of the pair

Entera logo

Entera

Source

Strengths

  • AI + OCR document ingestion reduces manual data entry for accounting-heavy portfolios
  • Full-service marketplace connecting investors, sellers, and local service providers in one workflow
  • 100% investor control messaging appeals to owners wanting operational autonomy
  • Headquartered in NYC and Houston, serving US single-family investment market
  • Publicly traded (ENTX) with disclosed financials — accountability and transparency

Weaknesses

  • No publicly documented API — integrations require Entera support involvement
  • Small company (~106 employees, $6.3M revenue) raises long-term viability questions
  • Narrow vertical focus (single-family investors) limits use cases compared to broader CRE platforms
  • Limited third-party ecosystem and app marketplace compared to established CRMs
  • Pricing and tier structure not publicly published — requires direct sales inquiry
Freshsales logo

Freshsales

Destination

Strengths

  • Generous free tier for small teams with core CRM functionality without per-seat costs.
  • All-in-one sales CRM with built-in telephony, chat, and email reducing third-party tool dependency.
  • Freddy AI contact scoring and deal predictions available on Pro tier.
  • Multiple pipeline views with Kanban and list options across all plans.

Weaknesses

  • Reports lack depth compared to competitors like HubSpot, with limited customization options.
  • Integration setup is poorly documented with no clear guides for connecting third-party tools.
  • AI features gated behind $39/user/month Pro tier despite marketing emphasis on Freddy AI.
  • Bot sessions limited to 500 one-time allocation with no monthly refresh.

Complexity grading

How hard is this migration?

Standard CRM migration. 1 of 8 objects need a manual workaround.

B

Overall complexity

Standard migration

Derived from compatibility, mapping clarity, API constraints, and data volume across Entera and Freshsales.

  • Object compatibility

    B

    1 of 8 objects need a manual workaround.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    8-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    Entera: Not publicly documented.

  • Data volume sensitivity

    B

    Entera doesn't expose a bulk API — REST + parallelization used for high-volume runs.

Estimator

Estimate your Entera to Freshsales migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about Entera to Freshsales data migrations

Answers to the questions buyers ask most during Entera to Freshsales migration scoping. Not seeing yours? Book a call.

Can't find your answer?

Walk through your Entera to Freshsales migration with a real engineer — 30 minutes, free, written quote within 24 hours.

Book a free 30 minute consultation

Most Entera to Freshsales migrations complete in 24–48 hours for datasets under 5,000 investor contacts and 500 property records. Larger datasets with 50,000+ records or multiple custom objects for lease tracking extend to 5–10 business days. The longest planning step is Freshsales custom field setup for investment metrics (cap rate, LTV, IRR) — your admin should create those fields before the migration window to avoid delays.

Adjacent paths

Related migrations to explore

Ready when you are

Move from Entera.
Land in Freshsales, intact.

Tell us record counts and timeline. We'll come back with a written quote inside 1 business day — no commitment, no sales pitch.

Accuracy guarantee Rollback included Quote in 1 business day