CRM migration
Field-level mapping, validation, and rollback between AdOrbit and monday CRM. We move data and schema; workflows are rebuilt natively in monday CRM.
AdOrbit
Source
monday CRM
Destination
Compatibility
9 of 9
objects map 1:1 between AdOrbit and monday CRM.
Complexity
BStandard
Timeline
2-3 weeks
Overview
Moving from AdOrbit to Monday.com CRM is a shift from a purpose-built media publishing CRM and contract-to-cash platform to a visual work management system with CRM capabilities. The migration requires translating AdOrbit's advertising-centric object model into Monday.com's board-and-item architecture. Contacts and Companies map to Monday.com People and the Companies board respectively. Ad Tickets, Orders, and Proposals become Items on dedicated Monday boards with custom columns replicating AdOrbit's ticket-type taxonomy and order pricing terms. Media inventory slots and publication layouts transfer as Items on separate boards. We use Monday.com's API for data migration and implement field-level transformations where AdOrbit's field types (CPM rates, circulation data, placement classifications) have no native Monday.com equivalent. Automation workflows and advertiser self-service portal configurations do not migrate; we deliver a written inventory of each for the customer's admin to rebuild in Monday.com's automation engine.
Every standard and custom field arrives verified.
AI proposes the map; you confirm before any record moves.
Parent–child, lookups, and ownership stay linked.
Calls, emails, meetings — with original timestamps.
Documents, uploads, and inline notes move with the record.
Why teams make this switch
Leaving
What's pushing teams away
Choosing
What's pulling them in
Object mapping
Each row shows how a AdOrbit object lands in monday CRM, including any object-level transformations, lookup resolution, or schema-design dependencies.
Typical mapping — final map is confirmed during the sample migration step.
AdOrbit
Contact
monday CRM
Person (People)
1:1AdOrbit Contact records map to Monday.com People. The email field serves as the dedupe key and unique identifier across both systems. Custom Contact properties (such as freelancer classification, advertiser role, or subscriber status) migrate as Person custom fields. Company linkage from AdOrbit's contact-company relationship transfers to Monday People as the company_name attribute.
AdOrbit
Company/Account
monday CRM
Board Item or Company (People attribute)
1:1AdOrbit Company records are imported first so that the Contact import can reference the correct company. In Monday.com People, the company_name attribute links Contacts to their employer. If the publisher maintains a separate vendor or partner list, those records become a Companies board with Items rather than People entries.
AdOrbit
Ad Ticket
monday CRM
Board Item
1:1AdOrbit Ad Tickets map to Items on a Monday.com Ad Tickets board. The ticket type taxonomy (print, digital, service) maps to board Group names. Standard Ad Ticket fields (advertiser, contact, publication, issue date, placement, size, color status) map to Monday column types including Status, Date, Text, Numbers, and Dropdown. Custom ticket fields from AdOrbit become Monday.com custom columns.
AdOrbit
Order
monday CRM
Board Item
1:1AdOrbit Orders map to Items on a dedicated Orders board with pricing-term columns (Fixed, CPM, hybrid). The Contact and Company lookups link to Monday People and the Companies board respectively. Orders import only after Contacts and Companies are confirmed loaded because the contact reference must resolve to a valid Monday People record.
AdOrbit
Proposal
monday CRM
Board Item
1:1AdOrbit Proposals (pre-order documents) map to Items on the Orders board with a Proposal status column distinguishing them from executed Orders. Proposal-to-Order lineage is preserved as a Link-to-items column pointing to the executed Order Item.
AdOrbit
Subscription
monday CRM
Board Item
1:1AdOrbit Subscription records map to Items on a Subscriptions board with billing-frequency, subscriber-status, and open-balance columns. Subscriber contacts are linked via the Monday People lookup. Open balances requiring downstream reconciliation are flagged in a custom currency column.
AdOrbit
Invoice/AR
monday CRM
Board Item
1:1AdOrbit Invoice and AR records map to Items on an Invoices board with status (open, paid, overdue, closed), aging, and payment-method columns. Invoice-contact linkage preserves via Monday People lookup. Financial sync with an external ERP is not migrated; we flag the invoice records requiring reconciliation in the destination system post-migration.
AdOrbit
Media Inventory
monday CRM
Board Item
1:1AdOrbit Digital Media and Inventory Module records (available ad slots, placements, availability) map to Items on a Media Inventory board with placement-type, publication, issue-date, and availability-status columns. Availability dates and slot classifications preserve in Date and Dropdown columns.
AdOrbit
User/Owner
monday CRM
User
1:1AdOrbit User records (sales rep assignments on orders and tickets) map to Monday.com User accounts by email. Unresolved owners (AdOrbit users without a Monday.com account) are held in a reconciliation queue for the customer's admin to provision before record import completes.
| AdOrbit | monday CRM | Compatibility | |
|---|---|---|---|
| Contact | Person (People)1:1 | Fully supported | |
| Company/Account | Board Item or Company (People attribute)1:1 | Fully supported | |
| Ad Ticket | Board Item1:1 | Fully supported | |
| Order | Board Item1:1 | Fully supported | |
| Proposal | Board Item1:1 | Fully supported | |
| Subscription | Board Item1:1 | Fully supported | |
| Invoice/AR | Board Item1:1 | Fully supported | |
| Media Inventory | Board Item1:1 | Mapping required | |
| User/Owner | User1:1 | Fully supported |
Gotchas + challenges
Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.
AdOrbit gotchas
5-user minimum floor applies across all tiers
CSV imports require comma scrubbing and sheet staging
Export logic routes ticket files by status
Billing module connects to ERP at additional cost
API is RESTful but not publicly rate-documented
monday CRM gotchas
Subitems are not included in bulk exports
Daily API call limits vary sharply by plan
Legacy automations (Sentence Builder) are being deprecated
Excel and account exports only include table views
Enterprise admins can disable non-admin exports
Pair-specific challenges
Migration approach
Discovery and schema mapping
We audit the AdOrbit portal to document all active object types, custom ticket fields, ticket-type taxonomies, order pricing terms, publication records, subscription billing frequencies, and open invoice aging. We pair this with a review of the Monday.com destination account to confirm the CRM Pro plan is active (required for People CRM features), inventory existing boards and columns, and identify gaps in column types that require custom field creation. The discovery output is a written migration scope and a board schema document showing the proposed Monday.com board structure with column types mapped to AdOrbit fields.
CSV preparation and comma scrubbing
We extract all AdOrbit data via the platform's CSV export and REST API. All exported CSVs undergo a data preparation pass that replaces commas within field values with semicolons per AdOrbit's staging requirement, normalizes date formats to ISO 8601, removes duplicate records identified during the discovery audit, and applies any value-level transformations (currency normalization, industry string truncation to match Monday Dropdown options). The prepared CSVs are staged in a working folder and validated against the source record counts before any platform upload begins.
Monday.com board and column configuration
We create the target boards in Monday.com (Ad Tickets, Orders, Invoices, Subscriptions, Media Inventory, Publications, Companies if separate from People) and configure column types to match the AdOrbit schema. Status columns are configured with values matching AdOrbit's order and ticket status options. Dropdown columns are populated with the relevant option sets from AdOrbit. Custom ticket fields from AdOrbit become Monday.com custom columns. The People CRM module is configured with custom fields mirroring AdOrbit's contact properties. Board setup is validated in a staging environment before production data is imported.
Contact and company import with dependency resolution
We import Companies first (as Monday People company_name attributes or as Items on a Companies board) and Contacts second with the company reference resolved. The email field serves as the dedupe key across both objects. Any AdOrbit contact record with a company reference that cannot resolve to a valid Monday People company_name is flagged for manual reconciliation before Order and Ad Ticket imports begin. Owner and rep assignment resolves by email against the Monday.com User table.
Order, Ad Ticket, and financial record import
With Contacts and Companies confirmed loaded, we import Orders, Proposals, Ad Tickets, Subscriptions, and Invoices in sequence. Each board import uses Monday.com's API with rate-limit pacing (40-100 concurrent requests depending on destination tier) and emits a row-count reconciliation report confirming the imported count matches the source export count. Status values are mapped to Monday Status columns per the board schema document. Invoice open balances are imported as informational Numbers columns; live two-way AR sync with an accounting system is not in scope.
Media inventory and publication board population
Digital Media and Inventory Module records and Publications and MagBuilder layout metadata are imported as Items on their respective boards. Availability dates, placement classifications, and publication metadata populate the configured columns. Layout files and binary assets transfer as file attachments to the corresponding Item via the Monday.com file upload API. These files do not become editable layout objects in Monday.com.
Cutover, validation, and automation rebuild handoff
We freeze AdOrbit writes during the cutover window and run a final delta migration of any records modified during the migration period. The customer's media operations lead spot-checks 25-50 records per object type against the AdOrbit source data and signs off the migration. We deliver the Automation Workflow inventory document and the advertiser portal configuration summary for the admin to rebuild in Monday.com's automation engine. We support a three-day hypercare window for reconciliation issues. Rebuilding automation recipes and workflow configurations in Monday.com is outside the standard migration scope and is a separate engagement.
Platform deep dives
AdOrbit
Source
Strengths
Weaknesses
monday CRM
Destination
Strengths
Weaknesses
Complexity grading
Standard CRM migration. All 8 core objects map 1:1 between AdOrbit and monday CRM.
Overall complexity
Standard migration
Derived from compatibility, mapping clarity, API constraints, and data volume across AdOrbit and monday CRM.
Object compatibility
All 8 core objects map 1:1 between AdOrbit and monday CRM.
Field mapping clarity
Field mapping is derived from defaults — final spec confirmed during the sample migration.
Timeline complexity
8-object category — typical timelines run 2–7 days end-to-end.
API constraints
AdOrbit: Not publicly documented — rate limits are assessed per-org during migration discovery.
Data volume sensitivity
AdOrbit doesn't expose a bulk API — REST + parallelization used for high-volume runs.
Estimator
Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.
Step 1
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FAQ
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