CRM migration
Field-level mapping, validation, and rollback between AdOrbit and Salesforce Sales Cloud. We move data and schema; workflows are rebuilt natively in Salesforce Sales Cloud.
AdOrbit
Source
Salesforce Sales Cloud
Destination
Compatibility
10 of 15
objects map 1:1 between AdOrbit and Salesforce Sales Cloud.
Complexity
BStandard
Timeline
6-8 weeks
Overview
Moving from AdOrbit to Salesforce Sales Cloud is a cross-domain migration from a media-industry CRM/ERP hybrid into a horizontal enterprise CRM. AdOrbit's advertising lifecycle objects (Ad Tickets, Orders, Proposals, Media Inventory, Subscriptions) have no direct Salesforce standard-object equivalent and require a combination of Opportunity record types, custom objects, and configuration to preserve the data model. We resolve the Contacts-to-Contact and Companies-to-Account mappings directly via REST API and bulk CSV, then handle the media-specific layer with pre-created custom object schemas deployed into a Salesforce Sandbox for validation before production migration. Workflows, automation triggers, and ad ops workflow chains do not migrate as code; we deliver a written inventory of every AdOrbit automation and ticket status rule for the customer's admin to rebuild in Salesforce Flow post-migration.
Every standard and custom field arrives verified.
AI proposes the map; you confirm before any record moves.
Parent–child, lookups, and ownership stay linked.
Calls, emails, meetings — with original timestamps.
Documents, uploads, and inline notes move with the record.
Why teams make this switch
Leaving
What's pushing teams away
Choosing
What's pulling them in
Object mapping
Each row shows how a AdOrbit object lands in Salesforce Sales Cloud, including any object-level transformations, lookup resolution, or schema-design dependencies.
Typical mapping — final map is confirmed during the sample migration step.
AdOrbit
Contact
Salesforce Sales Cloud
Contact
1:1AdOrbit Contact records migrate to Salesforce Contact directly. The contact's primary company link (advertiser, vendor, or partner classification) maps to an AccountId resolved after the Account import phase. We preserve any custom field schema extracted during discovery as Salesforce custom Contact fields.
AdOrbit
Company
Salesforce Sales Cloud
Account
1:1AdOrbit Company records map to Salesforce Account. The Account is imported before any Contact phase so the AccountId lookup is satisfied at Contact insert time. Vendor, client, and partner classification from AdOrbit's company type field becomes a custom Account type picklist.
AdOrbit
Advertiser (subtype of Company)
Salesforce Sales Cloud
Account
1:1AdOrbit Advertisers are company records with an advertiser flag. We import them as Salesforce Accounts with a custom field advertiser_type__c set to true. The Advertiser-Contact linkage preserves the original relationship by resolving AccountId on each linked Contact record.
AdOrbit
Ad Ticket
Salesforce Sales Cloud
Opportunity (custom record type per ticket type)
1:manyAd Tickets are the core campaign execution record spanning print, digital, and service types. Each ticket type (print, digital, service) maps to a Salesforce Opportunity Record Type with a dedicated Sales Process. Ticket status values become Opportunity StageName values. Custom ticket fields (rate, CPM, insertion order number, publication reference) migrate as custom Opportunity fields pre-created in the destination schema.
AdOrbit
Order
Salesforce Sales Cloud
Opportunity
1:1AdOrbit Orders flow from Proposals and carry pricing terms (fixed, CPM, hybrid), billing schedules, and e-signature status. The order schema maps to Opportunity with pricing terms stored in a custom field, e-signature status in a custom field, and the total order amount in Opportunity.Amount. Order status becomes StageName.
AdOrbit
Proposal
Salesforce Sales Cloud
Quote
1:1AdOrbit Proposals map to Salesforce Quote, which is a standard object available from Professional tier. Proposal name becomes Quote.Name, status maps to Quote.Status, expiration date becomes Quote.ExpirationDate, and the related Order-Account link becomes Quote.AccountId and Quote.OpportunityId. Signed Proposal PDFs migrate as ContentDocument attached to the Quote.
AdOrbit
Media Inventory
Salesforce Sales Cloud
Custom Object (Ad_Slot__c)
lossyDigital Media and Inventory Module slots (ad placements, available inventory, dimensions, rate cards) have no Salesforce standard equivalent. We create a custom Ad_Slot__c object with fields for slot_name, publication_reference__c, placement_type__c, dimensions__c, availability_status__c, and rate_card__c. These custom objects deploy to Sandbox for validation before production migration.
AdOrbit
Publication
Salesforce Sales Cloud
Custom Object (Publication__c)
lossyPublications and MagBuilder Layouts define the print layout context for ad tickets. We create a custom Publication__c object with fields for publication_name__c, layout_type__c, frequency__c, and publish_date__c. Publication files and MagBuilder layouts migrate as ContentDocument attached to the Publication record.
AdOrbit
Subscription
Salesforce Sales Cloud
Custom Object (Subscription__c) or Contact properties
lossyAdOrbit Subscription Management records handle recurring billing for subscribers. We create a Subscription__c custom object with billing_frequency__c, subscriber_status__c, and start_date__c linked to the Contact via a lookup. Alternatively, for simple subscriptions, properties migrate as custom Contact fields if the customer prefers a lighter schema.
AdOrbit
Vendor (subtype of Company)
Salesforce Sales Cloud
Account
1:1Vendor records in AdOrbit are company records with a vendor classification. We import them as Salesforce Accounts with a custom field vendor_type__c set to true and a vendor_contact__c linking to the primary vendor contact record.
AdOrbit
Freelancer
Salesforce Sales Cloud
Contact (custom record type)
1:1Freelancer Management records (Professional and Enterprise tier) include rate and assignment data. We import Freelancers as Contacts with a custom record type Freelancer and custom fields for freelancer_rate__c, assignment_status__c, and primary_publication__c lookup.
AdOrbit
Engagement (calls, emails, meetings, tasks)
Salesforce Sales Cloud
Task and Event
1:1AdOrbit engagement records for calls, emails, meetings, and tasks map to Salesforce Task (for calls, emails, and tasks) and Event (for meetings). We use the Bulk API 2.0 with parent-record resolution (WhoId and WhatId) to link each activity to the migrated Contact and Opportunity. Timestamps preserve the original engagement date.
AdOrbit
Project and Task
Salesforce Sales Cloud
Task (with Project lookup)
1:1AdOrbit Project Management tasks (available on higher tiers) map to Salesforce Task with a custom Project__c lookup. Task dependencies and assignee references migrate by resolving the owner and contact relationships at migration time. Automation workflows attached to projects are flagged in the automation inventory for admin rebuild.
AdOrbit
User
Salesforce Sales Cloud
User
1:1AdOrbit User records with role-based permissions and sales rep assignments on orders and tickets import as Salesforce Users by email match. Owner references on AdOrbit records (Contacts, Accounts, Ad Tickets, Orders) resolve to Salesforce User IDs via this lookup table. Any AdOrbit user without a matching Salesforce User goes to a reconciliation queue.
AdOrbit
Custom Ticket Fields
Salesforce Sales Cloud
Custom Fields (Opportunity, Contact, Account)
lossyAdOrbit supports custom fields on tickets, contacts, and companies. We extract the full custom field schema during discovery, pre-create each field in Salesforce with the matching type (text, picklist, number, date, checkbox), and map values during migration. Conditional logic and visibility rules on AdOrbit fields are noted for Salesforce field-level security configuration.
| AdOrbit | Salesforce Sales Cloud | Compatibility | |
|---|---|---|---|
| Contact | Contact1:1 | Fully supported | |
| Company | Account1:1 | Fully supported | |
| Advertiser (subtype of Company) | Account1:1 | Fully supported | |
| Ad Ticket | Opportunity (custom record type per ticket type)1:many | Fully supported | |
| Order | Opportunity1:1 | Fully supported | |
| Proposal | Quote1:1 | Fully supported | |
| Media Inventory | Custom Object (Ad_Slot__c)lossy | Mapping required | |
| Publication | Custom Object (Publication__c)lossy | Fully supported | |
| Subscription | Custom Object (Subscription__c) or Contact propertieslossy | Fully supported | |
| Vendor (subtype of Company) | Account1:1 | Fully supported | |
| Freelancer | Contact (custom record type)1:1 | Fully supported | |
| Engagement (calls, emails, meetings, tasks) | Task and Event1:1 | Fully supported | |
| Project and Task | Task (with Project lookup)1:1 | Fully supported | |
| User | User1:1 | Fully supported | |
| Custom Ticket Fields | Custom Fields (Opportunity, Contact, Account)lossy | Mapping required |
Gotchas + challenges
Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.
AdOrbit gotchas
5-user minimum floor applies across all tiers
CSV imports require comma scrubbing and sheet staging
Export logic routes ticket files by status
Billing module connects to ERP at additional cost
API is RESTful but not publicly rate-documented
Salesforce Sales Cloud gotchas
Workflow Rules and Process Builder are retired
Bulk API batch quota exhaustion during large imports
Storage overage billing is non-obvious
Account-Contact many-to-many relationship mapping
Territory and team member import ordering dependencies
Pair-specific challenges
Migration approach
Discovery and schema gap analysis
We audit the source AdOrbit account across object volume (Contacts, Companies, Ad Tickets by type, Orders, Proposals, Media Inventory, Subscriptions, Freelancers), custom field schemas, active automation workflows, user count, and ticket status configuration. We cross-reference this against a Salesforce edition assessment: Starter ($25/user) covers Contact and Account migrations; Professional ($80/user) adds Quote and Opportunity record types; Enterprise ($165/user) is required if the customer needs Flow at scale or custom objects. The discovery output is a written migration scope, a gap analysis between AdOrbit and Salesforce objects, and a Salesforce edition recommendation.
Schema design and custom object creation
We design the destination schema in Salesforce. For media-specific records, this includes creating custom objects (Ad_Slot__c, Publication__c, Subscription__c) with all required fields, lookup relationships, and validation rules. For Ad Tickets and Orders, we configure Opportunity Record Types (one per ticket type), Sales Processes (stage values per record type), and custom fields for rate, CPM, IO number, and pricing model. Schema deploys to a Salesforce Sandbox via metadata API for validation before any data moves.
Sandbox migration and reconciliation
We run a full migration into a Salesforce Sandbox (Full Copy or Partial Copy) using production-like data volume. The customer's operations lead reconciles record counts (Accounts in, Contacts in, Opportunities in by record type, Quotes in, custom object records in), spot-checks 25-50 random records against the AdOrbit source, and validates that Ad Ticket record type assignments and media inventory slot linkages are correct. The customer signs off the schema and mapping before production migration begins.
Data preparation and CSV sanitization
We extract data from AdOrbit via REST API (for incremental and engagement records) and CSV export (for bulk Contact, Company, and Ad Ticket records). All CSV exports undergo comma scrubbing per AdOrbit's documentation requirements, replacing in-field commas with semicolons before staging. We verify ticket status rules (Non-Final, Final, All) to avoid pulling premature or incomplete attachments. Any attachments are staged from the configured export destination (FTP or file sharing) for transfer as ContentDocument records.
Owner reconciliation and user provisioning
We extract every distinct AdOrbit User referenced on Contact, Company, Ad Ticket, Order, and Proposal records and match by email against the Salesforce destination org's User table. Owners without a matching User go to a reconciliation queue. The customer's Salesforce admin provisions any missing Users (active or inactive depending on whether the original AdOrbit user is still employed). Migration cannot proceed past this step because OwnerId references are required on most standard objects.
Production migration in dependency order
We run production migration in record-dependency order: Accounts (from AdOrbit Companies and Advertisers), Contacts (with AccountId resolved), Ad Ticket Record Types and Sales Processes (schema validation), Opportunities (Ad Tickets mapped to record types with media fields populated), Orders (as Opportunities with pricing fields), Quotes (linked to Opportunities), Activity history (Tasks, Events via Bulk API 2.0), Custom Objects (Ad_Slot__c, Publication__c, Subscription__c), Freelancers (as Contacts with Freelancer record type), and Attachments (as ContentDocument via file transfer). Each phase emits a row-count reconciliation report before the next phase begins.
Cutover, validation, and automation rebuild handoff
We freeze AdOrbit writes during cutover, run a final delta migration of any records modified during the migration window, then enable Salesforce as the system of record. We deliver the Automation Workflow inventory document (trigger conditions, actions, and Salesforce Flow equivalents) and the Ad ops workflow note to the customer's admin team. We support a one-week hypercare window where we resolve any reconciliation issues raised by the customer's team. We do not rebuild AdOrbit Workflows as Salesforce Flow inside the migration scope; that is a separate engagement or an internal admin task.
Platform deep dives
AdOrbit
Source
Strengths
Weaknesses
Salesforce Sales Cloud
Destination
Strengths
Weaknesses
Complexity grading
Standard CRM migration. 1 of 8 objects need a mapping; the rest are 1:1.
Overall complexity
Standard migration
Derived from compatibility, mapping clarity, API constraints, and data volume across AdOrbit and Salesforce Sales Cloud.
Object compatibility
1 of 8 objects need a mapping; the rest are 1:1.
Field mapping clarity
Field mapping is derived from defaults — final spec confirmed during the sample migration.
Timeline complexity
8-object category — typical timelines run 2–7 days end-to-end.
API constraints
AdOrbit: Not publicly documented — rate limits are assessed per-org during migration discovery.
Data volume sensitivity
AdOrbit doesn't expose a bulk API — REST + parallelization used for high-volume runs.
Estimator
Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.
Step 1
Pick a category, then your source and destination platforms.
Category
FAQ
Answers to the questions buyers ask most during AdOrbit to Salesforce Sales Cloud migration scoping. Not seeing yours? Book a call.
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