CRM migration
Field-level mapping, validation, and rollback between Mautic and HubSpot. We move data and schema; workflows are rebuilt natively in HubSpot.
Mautic
Source
HubSpot
Destination
Compatibility
12 of 12
objects map 1:1 between Mautic and HubSpot.
Complexity
BStandard
Timeline
48–72 hours
Overview
Mautic was built as a marketing automation platform with a secondary CRM layer — contacts, companies, and point-based lead scoring sit alongside email campaigns, segments, and assets. HubSpot reverses this: the CRM is the core, with marketing automation, sales pipelines, and service tools built around it. This structural difference shapes every mapping decision during migration. We migrate Mautic contacts as HubSpot contacts, preserving the original create date, point score as a custom contact property, and engagement history as HubSpot engagements. Mautic companies map directly to HubSpot companies with parent-child hierarchies preserved via the parent company association. Custom fields created in Mautic become HubSpot custom properties — the field type (text, number, date, picklist) determines the HubSpot property type, and picklist values are mapped value-by-value. Mautic segments, however, have no direct HubSpot equivalent — HubSpot uses static lists and dynamic lists instead, which must be rebuilt manually after migration. Mautic email campaigns, marketing workflows, and assets cannot migrate; these require reconstruction in HubSpot's campaign and workflow builders. Mautic's point-based lead scoring transfers as a numeric custom property, giving your team a reference baseline for rebuilding HubSpot's native contact scoring model. We extract Mautic data via the REST API (or direct database query for self-hosted instances) and load into HubSpot using HubSpot's Bulk API for large record sets or the CRM API for targeted writes. A delta-pickup window captures in-flight changes during cutover, and a sample migration with field-level diff runs before the full commit.
Every standard and custom field arrives verified.
AI proposes the map; you confirm before any record moves.
Parent–child, lookups, and ownership stay linked.
Calls, emails, meetings — with original timestamps.
Documents, uploads, and inline notes move with the record.
Why teams make this switch
Leaving
What's pushing teams away
Choosing
What's pulling them in
Object mapping
Each row shows how a Mautic object lands in HubSpot, including any object-level transformations, lookup resolution, or schema-design dependencies.
Typical mapping — final map is confirmed during the sample migration step.
Mautic
Contact
HubSpot
Contact
1:1Mautic contacts migrate directly to HubSpot contacts on a one-to-one basis. The original Mautic contact ID is preserved as a custom property (mautic_contact_id) on the HubSpot record, enabling traceability back to the source system and facilitating deduplication during delta-run comparisons. The HubSpot primary company association is set from the Mautic primary company link during migration to maintain the primary company relationship.
Mautic
Company
HubSpot
Company
1:1Mautic companies map one-to-one to HubSpot companies, preserving all standard company fields. Parent-child hierarchies in Mautic are preserved in HubSpot via the parent_company_id association. For contacts with multiple associated companies in Mautic, a primary company must be designated before migration proceeds, as HubSpot supports only a single primary company association per contact.
Mautic
Segment
HubSpot
Static List / Dynamic List
1:1Mautic segments lack a direct HubSpot equivalent and require transformation. Dynamic Mautic segments built with rule-based logic (contact property filters, behavioral triggers, time-decay conditions) must be recreated as HubSpot dynamic lists using HubSpot's filter-and-trigger builder. Static Mautic segments containing fixed contact memberships map to HubSpot static lists with contact IDs imported directly from the Mautic segment roster.
Mautic
Campaign
HubSpot
Campaign + Workflow
1:1Mautic campaigns are comprehensive marketing automation constructs containing triggers, decision branches, action sequences, and multi-step flows stored in the campaign table. HubSpot campaigns function only as email-focused membership trackers with no automation logic. All marketing automation must be rebuilt using HubSpot Workflows after migration; we export campaign definitions as JSON metadata to serve as a detailed rebuild reference for your HubSpot team.
Mautic
Email Asset
HubSpot
Marketing Email
1:1Mautic email templates and assets reside in a separate asset table using Twig-based dynamic content rendering. HubSpot employs its own email template format with drag-and-drop modules incompatible with Mautic's Twig syntax. Email assets require manual recreation; we deliver a comprehensive asset inventory export listing every Mautic email name, subject line, UTM parameters, and associated assets for recreation reference.
Mautic
lead_points (scoring)
HubSpot
Custom Property: lead_points__c
1:1Mautic's point-based lead scoring (lead_points field) has no native HubSpot equivalent. We preserve the numeric point value as a custom number property (lead_points__c) on the contact record, giving your team a baseline for rebuilding HubSpot's native predictive scoring model from the historical score.
Mautic
Custom Field (user-defined)
HubSpot
Custom Property
1:1Mautic custom contact fields map to HubSpot custom properties. Field type is preserved: text fields to single-line text, number fields to number properties, date fields to date properties, and picklist fields to HubSpot select menus with values mapped one-by-one. Boolean fields map to HubSpot's boolean property type.
Mautic
Form Submission
HubSpot
Form Submission
1:1Mautic form submissions link to contacts with submission timestamps, referring page URLs, and UTM parameter capture. These migrate as HubSpot form submissions associated with the contact record, preserving the submission date, page URL, and UTM source/medium/campaign values as engagement metadata for campaign attribution analysis.
Mautic
Activity: Email Open / Click
HubSpot
Engagement (email_stat)
1:1Mautic tracks email opens via tracking pixel and link clicks via click-event records. These activity entries migrate as HubSpot engagement timeline events on the contact record, preserving the original timestamp, email subject line, open count, and click count for accurate campaign attribution and reporting in HubSpot dashboards.
Mautic
Activity: Page Hit
HubSpot
Engagement (page_view)
1:1Mautic website tracking events from the page_hit table record the page URL, page title, timestamp, and associated contact ID. These migrate as HubSpot page-view engagement records linked to the contact, preserving the original timestamp and page metadata for behavioral timeline analysis and visitor tracking reporting.
Mautic
Stage / Lifecycle analog
HubSpot
lifecycle_stage (custom property)
1:1Mautic has a contact stage field (stage) used by some installations. HubSpot's lifecycle_stage is a specific picklist with values like subscriber, lead, MQL, SQL, customer, evangelist. If Mautic stage values exist, we map them to the nearest HubSpot lifecycle_stage values or preserve them as a custom stage__c property.
Mautic
Asset / File
HubSpot
File Manager
1:1Mautic file assets including images, PDFs, and documents attached to emails are extracted from Mautic storage and re-uploaded to HubSpot's File Manager. Original filenames and file types are preserved during the transfer. Files exceeding HubSpot's 25MB size limit may require chunked uploads or external hosting with reference links maintained in HubSpot.
| Mautic | HubSpot | Compatibility | |
|---|---|---|---|
| Contact | Contact1:1 | Fully supported | |
| Company | Company1:1 | Fully supported | |
| Segment | Static List / Dynamic List1:1 | Fully supported | |
| Campaign | Campaign + Workflow1:1 | Fully supported | |
| Email Asset | Marketing Email1:1 | Fully supported | |
| lead_points (scoring) | Custom Property: lead_points__c1:1 | Fully supported | |
| Custom Field (user-defined) | Custom Property1:1 | Fully supported | |
| Form Submission | Form Submission1:1 | Fully supported | |
| Activity: Email Open / Click | Engagement (email_stat)1:1 | Fully supported | |
| Activity: Page Hit | Engagement (page_view)1:1 | Fully supported | |
| Stage / Lifecycle analog | lifecycle_stage (custom property)1:1 | Fully supported | |
| Asset / File | File Manager1:1 | Fully supported |
Gotchas + challenges
Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.
Mautic gotchas
Mautic v6 CSV export silently fails to deliver files
Mautic 4 to 5 upgrade breaks plugins without warning
MySQL/MariaDB index limits throttle large contact databases
Custom Object Relationships API is non-functional
Mautic 5 to 6 migration logs no errors on failure
HubSpot gotchas
Marketing Contacts billing model is migration-critical
Feature tier gating is not visible until onboarding
Mandatory onboarding fees inflate year-one cost
HubSpot CSV importer cannot migrate engagements or attachments
Custom objects require Enterprise and a pre-existing schema
Pair-specific challenges
Migration approach
Discover Mautic instance configuration and API surface
We connect to your Mautic instance via API (or direct database for self-hosted) and audit the contact, company, custom field, segment, and activity tables. We count records per object, identify custom field types, assess API rate-limit behavior, and inventory segments and campaign definitions for the rebuild reference package. This phase produces a migration scope document that defines record counts, custom field mapping, and which Mautic objects have HubSpot equivalents versus no_equivalent status.
Create HubSpot custom properties and list structures
Before any data migration begins, we create all required custom properties in HubSpot that lack native equivalents. This includes lead_points__c (numeric property for Mautic point scores), original_create_date__c (datetime for preserving Mautic creation timestamps), mautic_id__c (string for source traceability), additional_companies__c (string for N:N company associations), and any Mautic custom fields mapped as HubSpot custom properties. We document each HubSpot property internal name and ID for reference in the field mapping file. Schema preparation ensures HubSpot is ready to receive records without validation failures mid-migration.
Migrate companies and contacts in dependency order
HubSpot requires a company to exist before a contact can link to it via associatedcompanyid. We sequence the migration: companies first (preserving parent-company hierarchy), then contacts with their company links resolved by matching company name or domain. N:N contact-company associations from Mautic are preserved in the additional_companies__c property during this phase. Custom field values are mapped per the field mapping file, with picklist values resolved one-by-one.
Run sample migration with field-level diff
A representative slice — typically 200–500 records spanning contacts, companies, and a mix of engagement types — migrates to a HubSpot test portal. We generate a field-level diff comparing source values against destination values, flagging any mismatches in custom property mapping, picklist resolution, or timestamp preservation. You review the diff and approve field mapping adjustments before the full migration commits.
Execute full migration with delta-pickup window
The full record set migrates using HubSpot's Bulk API for contacts and companies. A delta-pickup window (24–48 hours) captures any Mautic records modified during the migration window. Activities, form submissions, and engagement events are written after their parent contact records exist. An audit log records every operation, and one-click rollback is available if reconciliation identifies data integrity issues. We deliver a reconciliation report comparing Mautic record counts against HubSpot imported record counts.
Platform deep dives
Mautic
Source
Strengths
Weaknesses
HubSpot
Destination
Strengths
Weaknesses
Complexity grading
Standard CRM migration. 1 of 8 objects need a mapping; the rest are 1:1.
Overall complexity
Standard migration
Derived from compatibility, mapping clarity, API constraints, and data volume across Mautic and HubSpot.
Object compatibility
1 of 8 objects need a mapping; the rest are 1:1.
Field mapping clarity
Field mapping is derived from defaults — final spec confirmed during the sample migration.
Timeline complexity
8-object category — typical timelines run 2–7 days end-to-end.
API constraints
Mautic: Not publicly documented — enforced at the server level, not within Mautic software.
Data volume sensitivity
Mautic doesn't expose a bulk API — REST + parallelization used for high-volume runs.
Estimator
Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.
Step 1
Pick a category, then your source and destination platforms.
Category
FAQ
Answers to the questions buyers ask most during Mautic to HubSpot migration scoping. Not seeing yours? Book a call.
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