CRM migration

Migrate from Mautic to HubSpot

Field-level mapping, validation, and rollback between Mautic and HubSpot. We move data and schema; workflows are rebuilt natively in HubSpot.

Mautic logo

Mautic

Source

HubSpot

Destination

HubSpot logo

Compatibility

100%

12 of 12

objects map 1:1 between Mautic and HubSpot.

Complexity

BStandard

Timeline

48–72 hours

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

Mautic was built as a marketing automation platform with a secondary CRM layer — contacts, companies, and point-based lead scoring sit alongside email campaigns, segments, and assets. HubSpot reverses this: the CRM is the core, with marketing automation, sales pipelines, and service tools built around it. This structural difference shapes every mapping decision during migration. We migrate Mautic contacts as HubSpot contacts, preserving the original create date, point score as a custom contact property, and engagement history as HubSpot engagements. Mautic companies map directly to HubSpot companies with parent-child hierarchies preserved via the parent company association. Custom fields created in Mautic become HubSpot custom properties — the field type (text, number, date, picklist) determines the HubSpot property type, and picklist values are mapped value-by-value. Mautic segments, however, have no direct HubSpot equivalent — HubSpot uses static lists and dynamic lists instead, which must be rebuilt manually after migration. Mautic email campaigns, marketing workflows, and assets cannot migrate; these require reconstruction in HubSpot's campaign and workflow builders. Mautic's point-based lead scoring transfers as a numeric custom property, giving your team a reference baseline for rebuilding HubSpot's native contact scoring model. We extract Mautic data via the REST API (or direct database query for self-hosted instances) and load into HubSpot using HubSpot's Bulk API for large record sets or the CRM API for targeted writes. A delta-pickup window captures in-flight changes during cutover, and a sample migration with field-level diff runs before the full commit.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

Mautic logo

Mautic

What's pushing teams away

  • Upgrading between major versions (4→5→6) is not a simple in-place update; plugins and custom code frequently break silently with no errors logged.
  • MySQL/MariaDB column-size limits and index-per-table restrictions throttle performance at contact counts above 500K, forcing expensive database workarounds.
  • Self-hosting requires dedicated server management, security patching, and cron job maintenance that marketing teams are not equipped to handle.
  • The UI and documentation lag behind feature development, making routine tasks like bulk contact exports unreliable in newer versions (v6.0.0 CSV exports queue but do not reliably email).
  • Enterprise support tiers at $20K–$30K/year are priced similarly to SaaS alternatives, removing the cost advantage for organizations that need professional SLA coverage.

Choosing

HubSpot logo

HubSpot

What's pulling them in

  • Lowest barrier to entry of any major CRM — the free tier with unlimited contacts lets teams validate fit before committing to a paid plan, according to G2 and Capterra reviewers.
  • Native integration between the CRM and sales engagement tools (sequences, email tracking, dialer) means no separate sync configuration, a theme across G2 Sales Hub reviews.
  • Pipeline visualization, deal tracking, and automated workflows are consistently praised as intuitive and easy to set up without developer involvement.
  • Strong onboarding for new team members — reviewers on Capterra and G2 highlight how quickly new reps become productive without formal training.
  • The HubSpot platform ecosystem (Marketing, Sales, Service, CMS hubs) allows growing companies to consolidate tools without building new integrations.

Object mapping

How Mautic objects map to HubSpot

Each row shows how a Mautic object lands in HubSpot, including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

Mautic

Contact

maps to

HubSpot

Contact

1:1
Fully supported

Mautic contacts migrate directly to HubSpot contacts on a one-to-one basis. The original Mautic contact ID is preserved as a custom property (mautic_contact_id) on the HubSpot record, enabling traceability back to the source system and facilitating deduplication during delta-run comparisons. The HubSpot primary company association is set from the Mautic primary company link during migration to maintain the primary company relationship.

Mautic

Company

maps to

HubSpot

Company

1:1
Fully supported

Mautic companies map one-to-one to HubSpot companies, preserving all standard company fields. Parent-child hierarchies in Mautic are preserved in HubSpot via the parent_company_id association. For contacts with multiple associated companies in Mautic, a primary company must be designated before migration proceeds, as HubSpot supports only a single primary company association per contact.

Mautic

Segment

maps to

HubSpot

Static List / Dynamic List

1:1
Fully supported

Mautic segments lack a direct HubSpot equivalent and require transformation. Dynamic Mautic segments built with rule-based logic (contact property filters, behavioral triggers, time-decay conditions) must be recreated as HubSpot dynamic lists using HubSpot's filter-and-trigger builder. Static Mautic segments containing fixed contact memberships map to HubSpot static lists with contact IDs imported directly from the Mautic segment roster.

Mautic

Campaign

maps to

HubSpot

Campaign + Workflow

1:1
Fully supported

Mautic campaigns are comprehensive marketing automation constructs containing triggers, decision branches, action sequences, and multi-step flows stored in the campaign table. HubSpot campaigns function only as email-focused membership trackers with no automation logic. All marketing automation must be rebuilt using HubSpot Workflows after migration; we export campaign definitions as JSON metadata to serve as a detailed rebuild reference for your HubSpot team.

Mautic

Email Asset

maps to

HubSpot

Marketing Email

1:1
Fully supported

Mautic email templates and assets reside in a separate asset table using Twig-based dynamic content rendering. HubSpot employs its own email template format with drag-and-drop modules incompatible with Mautic's Twig syntax. Email assets require manual recreation; we deliver a comprehensive asset inventory export listing every Mautic email name, subject line, UTM parameters, and associated assets for recreation reference.

Mautic

lead_points (scoring)

maps to

HubSpot

Custom Property: lead_points__c

1:1
Fully supported

Mautic's point-based lead scoring (lead_points field) has no native HubSpot equivalent. We preserve the numeric point value as a custom number property (lead_points__c) on the contact record, giving your team a baseline for rebuilding HubSpot's native predictive scoring model from the historical score.

Mautic

Custom Field (user-defined)

maps to

HubSpot

Custom Property

1:1
Fully supported

Mautic custom contact fields map to HubSpot custom properties. Field type is preserved: text fields to single-line text, number fields to number properties, date fields to date properties, and picklist fields to HubSpot select menus with values mapped one-by-one. Boolean fields map to HubSpot's boolean property type.

Mautic

Form Submission

maps to

HubSpot

Form Submission

1:1
Fully supported

Mautic form submissions link to contacts with submission timestamps, referring page URLs, and UTM parameter capture. These migrate as HubSpot form submissions associated with the contact record, preserving the submission date, page URL, and UTM source/medium/campaign values as engagement metadata for campaign attribution analysis.

Mautic

Activity: Email Open / Click

maps to

HubSpot

Engagement (email_stat)

1:1
Fully supported

Mautic tracks email opens via tracking pixel and link clicks via click-event records. These activity entries migrate as HubSpot engagement timeline events on the contact record, preserving the original timestamp, email subject line, open count, and click count for accurate campaign attribution and reporting in HubSpot dashboards.

Mautic

Activity: Page Hit

maps to

HubSpot

Engagement (page_view)

1:1
Fully supported

Mautic website tracking events from the page_hit table record the page URL, page title, timestamp, and associated contact ID. These migrate as HubSpot page-view engagement records linked to the contact, preserving the original timestamp and page metadata for behavioral timeline analysis and visitor tracking reporting.

Mautic

Stage / Lifecycle analog

maps to

HubSpot

lifecycle_stage (custom property)

1:1
Fully supported

Mautic has a contact stage field (stage) used by some installations. HubSpot's lifecycle_stage is a specific picklist with values like subscriber, lead, MQL, SQL, customer, evangelist. If Mautic stage values exist, we map them to the nearest HubSpot lifecycle_stage values or preserve them as a custom stage__c property.

Mautic

Asset / File

maps to

HubSpot

File Manager

1:1
Fully supported

Mautic file assets including images, PDFs, and documents attached to emails are extracted from Mautic storage and re-uploaded to HubSpot's File Manager. Original filenames and file types are preserved during the transfer. Files exceeding HubSpot's 25MB size limit may require chunked uploads or external hosting with reference links maintained in HubSpot.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

Mautic logo

Mautic gotchas

High

Mautic v6 CSV export silently fails to deliver files

High

Mautic 4 to 5 upgrade breaks plugins without warning

Medium

MySQL/MariaDB index limits throttle large contact databases

Medium

Custom Object Relationships API is non-functional

Medium

Mautic 5 to 6 migration logs no errors on failure

HubSpot logo

HubSpot gotchas

High

Marketing Contacts billing model is migration-critical

High

Feature tier gating is not visible until onboarding

Medium

Mandatory onboarding fees inflate year-one cost

Medium

HubSpot CSV importer cannot migrate engagements or attachments

Medium

Custom objects require Enterprise and a pre-existing schema

Pair-specific challenges

  • Mautic segments require manual rebuild as HubSpot lists

    Mautic segments are rule-based contact collections stored with complex filter logic (behavioral triggers, property conditions, time-decay rules) that do not map to any HubSpot object. HubSpot distinguishes between static lists (manually added contacts) and dynamic lists (property or behavior-based). After migration, your team must recreate each Mautic segment as either a HubSpot static list or a dynamic list using HubSpot's filter builder. We provide a segment inventory export listing every Mautic segment name, rule count, and associated contact count so your HubSpot admin can prioritize the rebuild.

  • Mautic point scores map to a reference property, not native HubSpot scoring

    Mautic's lead_points field accumulates numeric values based on contact actions (email opens, page views, form submissions, custom events). HubSpot's native lead scoring uses a 0–100 predictive model driven by property changes and engagement frequency — not an additive point system. We preserve Mautic's lead_points as a custom numeric property (lead_points__c) so historical scoring is available for reference, but HubSpot's predictive scoring will produce different scores from Mautic's behavior-driven point accumulation. Your team must define the HubSpot scoring model after migration.

  • Mautic self-hosted API rate limits are server-dependent

    Mautic self-hosted instances (running on your own infrastructure) do not have a platform-defined API rate limit — rate limiting is configured at the web server level (Apache/nginx) and may vary by installation. If your Mautic instance has aggressive server-level throttling, bulk data extraction during migration may require chunked exports or direct database queries rather than REST API calls. We assess the target instance's API responsiveness during the discovery phase and adjust the extraction strategy accordingly.

  • Mautic N:N contact-company associations collapse to HubSpot's primary company model

    Mautic allows a contact to be associated with multiple companies simultaneously using a junction table (company_leads). HubSpot contacts have a single primary associatedcompanyid, with secondary company associations handled via the Company Associations API or custom properties. We migrate the most recently modified primary company as the HubSpot associatedcompanyid and store additional company associations as a comma-separated custom property (additional_companies__c). Your admin decides whether to use HubSpot's multi-association API for a cleaner implementation.

  • Mautic stage field may conflict with HubSpot's lifecycle_stage

    Some Mautic installations use a custom stage field on contacts to track lifecycle milestones. HubSpot reserves lifecycle_stage as a specific contact property with a defined picklist (subscriber, lead, MQL, SQL, opportunity, customer, evangelist). If your Mautic stage field contains values that don't match HubSpot's lifecycle_stage taxonomy, we map them to the nearest HubSpot value or preserve them as a custom stage__c property to avoid picklist conflicts. This decision is made during the mapping phase with your input.

Migration approach

Six steps for a successful Mautic to HubSpot data migration

  1. Discover Mautic instance configuration and API surface

    We connect to your Mautic instance via API (or direct database for self-hosted) and audit the contact, company, custom field, segment, and activity tables. We count records per object, identify custom field types, assess API rate-limit behavior, and inventory segments and campaign definitions for the rebuild reference package. This phase produces a migration scope document that defines record counts, custom field mapping, and which Mautic objects have HubSpot equivalents versus no_equivalent status.

  2. Create HubSpot custom properties and list structures

    Before any data migration begins, we create all required custom properties in HubSpot that lack native equivalents. This includes lead_points__c (numeric property for Mautic point scores), original_create_date__c (datetime for preserving Mautic creation timestamps), mautic_id__c (string for source traceability), additional_companies__c (string for N:N company associations), and any Mautic custom fields mapped as HubSpot custom properties. We document each HubSpot property internal name and ID for reference in the field mapping file. Schema preparation ensures HubSpot is ready to receive records without validation failures mid-migration.

  3. Migrate companies and contacts in dependency order

    HubSpot requires a company to exist before a contact can link to it via associatedcompanyid. We sequence the migration: companies first (preserving parent-company hierarchy), then contacts with their company links resolved by matching company name or domain. N:N contact-company associations from Mautic are preserved in the additional_companies__c property during this phase. Custom field values are mapped per the field mapping file, with picklist values resolved one-by-one.

  4. Run sample migration with field-level diff

    A representative slice — typically 200–500 records spanning contacts, companies, and a mix of engagement types — migrates to a HubSpot test portal. We generate a field-level diff comparing source values against destination values, flagging any mismatches in custom property mapping, picklist resolution, or timestamp preservation. You review the diff and approve field mapping adjustments before the full migration commits.

  5. Execute full migration with delta-pickup window

    The full record set migrates using HubSpot's Bulk API for contacts and companies. A delta-pickup window (24–48 hours) captures any Mautic records modified during the migration window. Activities, form submissions, and engagement events are written after their parent contact records exist. An audit log records every operation, and one-click rollback is available if reconciliation identifies data integrity issues. We deliver a reconciliation report comparing Mautic record counts against HubSpot imported record counts.

Platform deep dives

Context on both ends of the pair

Mautic logo

Mautic

Source

Strengths

  • Zero per-contact licensing cost with the self-hosted open-source core product.
  • Full source code access enables unlimited customization without vendor dependency.
  • Complete data ownership and infrastructure control for compliance-sensitive organizations.
  • Multi-channel support including email, SMS, mobile push, and web notifications in one platform.
  • Active community and partner ecosystem with implementation support available.

Weaknesses

  • Self-hosted deployment requires ongoing server administration, security updates, and infrastructure costs.
  • MySQL/MariaDB column-size and index-per-table limits constrain large-scale contact databases.
  • Documentation and feature parity across versions is inconsistent, especially for new major releases.
  • CSV export reliability degrades in Mautic v6, and queued export jobs can fail silently without logging errors.
  • Upgrade paths between major versions frequently break third-party plugins and custom code.
HubSpot logo

HubSpot

Destination

Strengths

  • Genuinely useful free CRM tier with no seat limit on contact records.
  • All-in-one sales engagement layer (sequences, email tracking, calling, dialer) embedded natively in the CRM, eliminating a separate integration.
  • Intuitive interface and fast onboarding for individual reps, per G2 and Capterra reviews.
  • Workflow automation triggers across contacts, deals, and tickets with a visual builder.
  • API coverage for all standard objects including custom objects at Enterprise tier.

Weaknesses

  • Pricing model is contact-based at the marketing layer — importing all records as marketing contacts can multiply the monthly bill by 4×.
  • Feature tier cliffs are frequent surprises: sequences, calling, advanced reporting, and quoting are all gated, often requiring plan upgrades mid-implementation.
  • Mandatory onboarding fees at Professional ($1,500) and Enterprise ($3,500) are not prominently disclosed on the pricing page.
  • API rate limits are restrictive for bulk migration — burst limits of 100-200 req/10sec and search endpoint limits of 4 req/sec require careful job queuing.
  • Custom objects, additional pipelines, and advanced forecasting are Enterprise-only, making cost projections difficult for growing teams.

Complexity grading

How hard is this migration?

Standard CRM migration. 1 of 8 objects need a mapping; the rest are 1:1.

B

Overall complexity

Standard migration

Derived from compatibility, mapping clarity, API constraints, and data volume across Mautic and HubSpot.

  • Object compatibility

    B

    1 of 8 objects need a mapping; the rest are 1:1.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    8-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    Mautic: Not publicly documented — enforced at the server level, not within Mautic software.

  • Data volume sensitivity

    B

    Mautic doesn't expose a bulk API — REST + parallelization used for high-volume runs.

Estimator

Estimate your Mautic to HubSpot migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about Mautic to HubSpot data migrations

Answers to the questions buyers ask most during Mautic to HubSpot migration scoping. Not seeing yours? Book a call.

Can't find your answer?

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Book a free 30 minute consultation

Most Mautic-to-HubSpot migrations complete within 48–72 hours for instances under 50,000 contacts and companies. Larger setups with 100,000+ records or 50+ custom fields extend to 5–10 days. The planning and schema-setup phase typically takes 3–5 days before migration begins. For Mautic self-hosted instances, we schedule an additional discovery day to assess API rate-limit behavior and server configuration if aggressive throttling is detected. This ensures the extraction strategy accounts for any custom rate-limiting rules before migration execution begins.

Adjacent paths

Related migrations to explore

Ready when you are

Move from Mautic.
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