CRM

Migrate your Mautic data

Open-source marketing automation platform with no per-contact licensing cost. You own your infrastructure and data, but you also own every upgrade and migration decision.

Encrypted end-to-end with one-click rollback
Talk to a real migration engineer in minutes
Mautic logo

In its favor

Why people choose Mautic

The signal that keeps Mautic on the shortlist. Sourced from G2, Capterra, and customer scoping calls.

Zero per-contact licensing cost by running Mautic as self-hosted open-source software, eliminating the per-record pricing model of HubSpot and Marketo.

Full source code access means unlimited customization of data models, workflows, and integrations without waiting for vendor roadmaps.

Community-driven development with transparent governance gives organizations control over when and how they upgrade.

Built-in CRM features including contact management, company records, lead scoring, and pipeline tracking without paying for a separate CRM tool.

Active plugin ecosystem connects Mautic to Salesforce, HubSpot, SugarCRM, and other platforms for bi-directional sync.

Upgrading between major versions (4→5→6) is not a simple in-place update; plugins and custom code frequently break silently with no errors logged.

MySQL/MariaDB column-size limits and index-per-table restrictions throttle performance at contact counts above 500K, forcing expensive database workarounds.

Self-hosting requires dedicated server management, security patching, and cron job maintenance that marketing teams are not equipped to handle.

The UI and documentation lag behind feature development, making routine tasks like bulk contact exports unreliable in newer versions (v6.0.0 CSV exports queue but do not reliably email).

Enterprise support tiers at $20K–$30K/year are priced similarly to SaaS alternatives, removing the cost advantage for organizations that need professional SLA coverage.

Reasons to switch

Why people leave Mautic

The recurring reasons buyers give for replacing Mautic. Presented as facts, not knocks.

Platform scorecard

Strengths, weaknesses, and where Mautic fits

Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.

SWOT — strengths, weaknesses, and use-case fit

Strengths

Zero per-contact licensing cost with the self-hosted open-source core product.Full source code access enables unlimited customization without vendor dependency.Complete data ownership and infrastructure control for compliance-sensitive organizations.Multi-channel support including email, SMS, mobile push, and web notifications in one platform.Active community and partner ecosystem with implementation support available.

Weaknesses

Self-hosted deployment requires ongoing server administration, security updates, and infrastructure costs.MySQL/MariaDB column-size and index-per-table limits constrain large-scale contact databases.Documentation and feature parity across versions is inconsistent, especially for new major releases.CSV export reliability degrades in Mautic v6, and queued export jobs can fail silently without logging errors.Upgrade paths between major versions frequently break third-party plugins and custom code.

Where it works

Small to mid-sized B2B organizations with in-house technical staff capable of managing self-hosted infrastructure and security patching.Compliance-sensitive industries in EMEA and North America requiring full data ownership, on-premises deployment, and custom audit controls that SaaS platforms cannot provide.Marketing teams migrating from per-contact-priced platforms like HubSpot or Marketo who need to eliminate licensing costs while retaining automation capabilities.Organizations with development resources that require deep customization of data models, campaign logic, and integration endpoints without waiting for vendor roadmaps.Multi-channel marketing operations spanning email, SMS, mobile push, and web notifications that want to consolidate tools under a single open-source platform.

Where it struggles

Large contact databases exceeding 500K records where MySQL/MariaDB column-size limits and index-per-table restrictions throttle performance and query speed.Marketing teams without dedicated DevOps or server administration resources, where self-hosting creates maintenance burdens outside their operational capacity.Organizations relying on bulk data exports for reporting or migration, where Mautic v6 CSV export jobs queue unreliably and fail without error logging.Instances requiring enterprise support coverage, where $20K–$30K/year Platinum and Diamond tiers remove the cost advantage over comparable SaaS alternatives.Environments dependent on third-party plugins or custom code where major version upgrades (4→5→6) frequently introduce silent breakage with no logged errors.

Pricing tiers

Mautic pricing overview

Mautic's core software is free and open-source. Paid costs come from self-hosting infrastructure and optional community membership tiers at $20K–$30K/year. Mautic Cloud (hosted by Acquia) is priced per contact and includes managed infrastructure, SLA coverage, and Acquia support, making it comparable to proprietary MAP pricing for mid-market organizations.

Open Source (Self-Hosted)

Tier 1 of 4

Free

What's included

Full Mautic core product downloadSelf-hosted on your own serverCommunity support forum onlyNo per-contact or per-user licensing feesFull source code access

Need help selecting your CRM?

Book a free 30 minute consultation

Pricing is informational. FlitStack AI does not bill on Mautic's schedule — see our quote-based pricing →

What gets migrated

Mautic object support

Object-by-object support for Mautic migrations. Per-pair details surface during scoping.

Contacts

Fully supported

Contacts are the primary object in Mautic, with a standard schema of built-in fields plus user-defined custom contact fields. We map all standard fields (email, name, company, title, phone, location) and iterate through custom field definitions to preserve values during import. Contacts support tags, segments, and lifecycle stage tracking.

Companies

Fully supported

Mautic's Company object stores organizational records with address, industry, revenue, and website fields. Contacts can be associated with multiple companies. We preserve the many-to-one contact-to-company relationship by matching on company name or external ID during migration.

Campaigns

Mapping required

Campaigns in Mautic are automation workflows that trigger on contact actions or time intervals. We export campaign definitions, step sequences, and contact membership. Because destination CRMs model campaigns differently, we preserve campaign logic as a structured mapping rather than a direct object copy.

Segments

Mapping required

Segments (dynamic contact lists filtered by field values, tags, or behaviors) are exported as filter definitions. The segment membership itself is recalculated at the destination based on the same filter logic, ensuring contacts land in the correct groups without duplicating membership records.

Forms

Mapping required

Forms collect contact data and trigger actions on submission. We export form definitions, field configurations, and associated campaign actions. Mapping is required because field types and validation rules differ across platforms.

Custom Objects

Mapping required

Custom Objects extend the data model beyond standard contacts and companies. Relationships between custom objects are supported in the UI but the Relationships API remains incomplete (2022 forum reports the create-relationship endpoint does not function). We handle custom objects via direct database mapping where API access is blocked.

Assets

Mapping required

Assets are downloadable files managed within Mautic (PDFs, guides, media). We export the asset metadata and replicate the file storage structure. The files themselves are migrated as binary blobs via the filesystem rather than the API.

Landing Pages

Mapping required

Landing pages are standalone web pages built in Mautic's builder. We export page content, theme assignments, and tracking configuration. Full page recreation depends on destination page builder capabilities.

Stages

Fully supported

Stages define contact lifecycle positions (e.g., Lead, MQL, Customer). We map stage names directly between systems where the destination uses a comparable lifecycle model.

Points and Point Groups

Mapping required

Mautic uses a points system to score contacts based on actions. We export point values and the point group configurations. Point-based scoring logic is translated to the destination's equivalent lead scoring model.

Tags

Fully supported

Tags are flat string labels applied to contacts and other objects. We export all tags and reapply them during migration, preserving tag-based segmentation logic.

Categories

Fully supported

Categories group assets, campaigns, emails, and contacts into hierarchical folders. We export the category hierarchy and reassign all related objects to matching category structures.

Users and Roles

Mapping required

Users are Mautic's internal accounts with granular role-based permissions. We export user records, role definitions, and permission sets. Permissions are mapped to the destination's access control model because role structures vary across platforms.

Reports

Not in this platform

Mautic's Reports module stores saved report configurations tied to its internal database schema and PHP-based reporting engine. These configurations are not portable across platforms and are not migrated.

Gotchas

What to watch for in Mautic migrations

Issues we've hit on past Mautic migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.

High

Mautic v6 CSV export silently fails to deliver files

High

Mautic 4 to 5 upgrade breaks plugins without warning

Medium

MySQL/MariaDB index limits throttle large contact databases

Medium

Custom Object Relationships API is non-functional

Medium

Mautic 5 to 6 migration logs no errors on failure

How a Mautic migration works

Four steps, Mautic-specific

Connect

OAuth 2.0 or API key into Mautic. Scopes limited to read-only on the data we move.

Map

We translate Mautic-specific structures (custom fields, objects, value lists) to the destination's model.

Sample

Test with a 50–200 record subset to validate Mautic quirks before production.

Migrate

Full migration with Mautic rate-limit handling. Rollback available throughout.

FAQ

Mautic migration FAQ

Answers to the questions buyers ask most during Mautic migration scoping. Not seeing yours? Book a call.

Can't find your answer?

Walk through your Mautic migration with a real engineer — 30 minutes, free, written quote within 24 hours.

Book a free 30 minute consultation

Most Mautic migrations under 1M records finish in 48–72 hours end-to-end. Larger orgs with custom objects or buyer-side security review typically take 5–7 days.

Ready when you are

Migrate Mautic.
Without the rebuild.

Free scoping call with a migration engineer. Tell us about your Mautic setup and destination — written quote back within a business day.

Free scoping call Quote in 1 business day 1,784 platforms supported