Migrate your Mautic data
Open-source marketing automation platform with no per-contact licensing cost. You own your infrastructure and data, but you also own every upgrade and migration decision.
In its favor
Why people choose Mautic
The signal that keeps Mautic on the shortlist. Sourced from G2, Capterra, and customer scoping calls.
Zero per-contact licensing cost by running Mautic as self-hosted open-source software, eliminating the per-record pricing model of HubSpot and Marketo.
Full source code access means unlimited customization of data models, workflows, and integrations without waiting for vendor roadmaps.
Community-driven development with transparent governance gives organizations control over when and how they upgrade.
Built-in CRM features including contact management, company records, lead scoring, and pipeline tracking without paying for a separate CRM tool.
Active plugin ecosystem connects Mautic to Salesforce, HubSpot, SugarCRM, and other platforms for bi-directional sync.
Upgrading between major versions (4→5→6) is not a simple in-place update; plugins and custom code frequently break silently with no errors logged.
MySQL/MariaDB column-size limits and index-per-table restrictions throttle performance at contact counts above 500K, forcing expensive database workarounds.
Self-hosting requires dedicated server management, security patching, and cron job maintenance that marketing teams are not equipped to handle.
The UI and documentation lag behind feature development, making routine tasks like bulk contact exports unreliable in newer versions (v6.0.0 CSV exports queue but do not reliably email).
Enterprise support tiers at $20K–$30K/year are priced similarly to SaaS alternatives, removing the cost advantage for organizations that need professional SLA coverage.
Reasons to switch
Why people leave Mautic
The recurring reasons buyers give for replacing Mautic. Presented as facts, not knocks.
Platform scorecard
Strengths, weaknesses, and where Mautic fits
Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.
SWOT — strengths, weaknesses, and use-case fit
Strengths
Weaknesses
Where it works
Where it struggles
Pricing tiers
Mautic pricing overview
Mautic's core software is free and open-source. Paid costs come from self-hosting infrastructure and optional community membership tiers at $20K–$30K/year. Mautic Cloud (hosted by Acquia) is priced per contact and includes managed infrastructure, SLA coverage, and Acquia support, making it comparable to proprietary MAP pricing for mid-market organizations.
Open Source (Self-Hosted)
Tier 1 of 4
Free
What's included
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What gets migrated
Mautic object support
Object-by-object support for Mautic migrations. Per-pair details surface during scoping.
Contacts
Fully supportedContacts are the primary object in Mautic, with a standard schema of built-in fields plus user-defined custom contact fields. We map all standard fields (email, name, company, title, phone, location) and iterate through custom field definitions to preserve values during import. Contacts support tags, segments, and lifecycle stage tracking.
Companies
Fully supportedMautic's Company object stores organizational records with address, industry, revenue, and website fields. Contacts can be associated with multiple companies. We preserve the many-to-one contact-to-company relationship by matching on company name or external ID during migration.
Campaigns
Mapping requiredCampaigns in Mautic are automation workflows that trigger on contact actions or time intervals. We export campaign definitions, step sequences, and contact membership. Because destination CRMs model campaigns differently, we preserve campaign logic as a structured mapping rather than a direct object copy.
Segments
Mapping requiredSegments (dynamic contact lists filtered by field values, tags, or behaviors) are exported as filter definitions. The segment membership itself is recalculated at the destination based on the same filter logic, ensuring contacts land in the correct groups without duplicating membership records.
Forms
Mapping requiredForms collect contact data and trigger actions on submission. We export form definitions, field configurations, and associated campaign actions. Mapping is required because field types and validation rules differ across platforms.
Custom Objects
Mapping requiredCustom Objects extend the data model beyond standard contacts and companies. Relationships between custom objects are supported in the UI but the Relationships API remains incomplete (2022 forum reports the create-relationship endpoint does not function). We handle custom objects via direct database mapping where API access is blocked.
Assets
Mapping requiredAssets are downloadable files managed within Mautic (PDFs, guides, media). We export the asset metadata and replicate the file storage structure. The files themselves are migrated as binary blobs via the filesystem rather than the API.
Landing Pages
Mapping requiredLanding pages are standalone web pages built in Mautic's builder. We export page content, theme assignments, and tracking configuration. Full page recreation depends on destination page builder capabilities.
Stages
Fully supportedStages define contact lifecycle positions (e.g., Lead, MQL, Customer). We map stage names directly between systems where the destination uses a comparable lifecycle model.
Points and Point Groups
Mapping requiredMautic uses a points system to score contacts based on actions. We export point values and the point group configurations. Point-based scoring logic is translated to the destination's equivalent lead scoring model.
Tags
Fully supportedTags are flat string labels applied to contacts and other objects. We export all tags and reapply them during migration, preserving tag-based segmentation logic.
Categories
Fully supportedCategories group assets, campaigns, emails, and contacts into hierarchical folders. We export the category hierarchy and reassign all related objects to matching category structures.
Users and Roles
Mapping requiredUsers are Mautic's internal accounts with granular role-based permissions. We export user records, role definitions, and permission sets. Permissions are mapped to the destination's access control model because role structures vary across platforms.
Reports
Not in this platformMautic's Reports module stores saved report configurations tied to its internal database schema and PHP-based reporting engine. These configurations are not portable across platforms and are not migrated.
| Object | Support | Notes |
|---|---|---|
| Contacts | Fully supported | Contacts are the primary object in Mautic, with a standard schema of built-in fields plus user-defined custom contact fields. We map all standard fields (email, name, company, title, phone, location) and iterate through custom field definitions to preserve values during import. Contacts support tags, segments, and lifecycle stage tracking. |
| Companies | Fully supported | Mautic's Company object stores organizational records with address, industry, revenue, and website fields. Contacts can be associated with multiple companies. We preserve the many-to-one contact-to-company relationship by matching on company name or external ID during migration. |
| Campaigns | Mapping required | Campaigns in Mautic are automation workflows that trigger on contact actions or time intervals. We export campaign definitions, step sequences, and contact membership. Because destination CRMs model campaigns differently, we preserve campaign logic as a structured mapping rather than a direct object copy. |
| Segments | Mapping required | Segments (dynamic contact lists filtered by field values, tags, or behaviors) are exported as filter definitions. The segment membership itself is recalculated at the destination based on the same filter logic, ensuring contacts land in the correct groups without duplicating membership records. |
| Forms | Mapping required | Forms collect contact data and trigger actions on submission. We export form definitions, field configurations, and associated campaign actions. Mapping is required because field types and validation rules differ across platforms. |
| Custom Objects | Mapping required | Custom Objects extend the data model beyond standard contacts and companies. Relationships between custom objects are supported in the UI but the Relationships API remains incomplete (2022 forum reports the create-relationship endpoint does not function). We handle custom objects via direct database mapping where API access is blocked. |
| Assets | Mapping required | Assets are downloadable files managed within Mautic (PDFs, guides, media). We export the asset metadata and replicate the file storage structure. The files themselves are migrated as binary blobs via the filesystem rather than the API. |
| Landing Pages | Mapping required | Landing pages are standalone web pages built in Mautic's builder. We export page content, theme assignments, and tracking configuration. Full page recreation depends on destination page builder capabilities. |
| Stages | Fully supported | Stages define contact lifecycle positions (e.g., Lead, MQL, Customer). We map stage names directly between systems where the destination uses a comparable lifecycle model. |
| Points and Point Groups | Mapping required | Mautic uses a points system to score contacts based on actions. We export point values and the point group configurations. Point-based scoring logic is translated to the destination's equivalent lead scoring model. |
| Tags | Fully supported | Tags are flat string labels applied to contacts and other objects. We export all tags and reapply them during migration, preserving tag-based segmentation logic. |
| Categories | Fully supported | Categories group assets, campaigns, emails, and contacts into hierarchical folders. We export the category hierarchy and reassign all related objects to matching category structures. |
| Users and Roles | Mapping required | Users are Mautic's internal accounts with granular role-based permissions. We export user records, role definitions, and permission sets. Permissions are mapped to the destination's access control model because role structures vary across platforms. |
| Reports | Not in this platform | Mautic's Reports module stores saved report configurations tied to its internal database schema and PHP-based reporting engine. These configurations are not portable across platforms and are not migrated. |
Gotchas
What to watch for in Mautic migrations
Issues we've hit on past Mautic migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.
Mautic v6 CSV export silently fails to deliver files
Mautic 4 to 5 upgrade breaks plugins without warning
MySQL/MariaDB index limits throttle large contact databases
Custom Object Relationships API is non-functional
Mautic 5 to 6 migration logs no errors on failure
| Severity | Issue |
|---|---|
| High | Mautic v6 CSV export silently fails to deliver files |
| High | Mautic 4 to 5 upgrade breaks plugins without warning |
| Medium | MySQL/MariaDB index limits throttle large contact databases |
| Medium | Custom Object Relationships API is non-functional |
| Medium | Mautic 5 to 6 migration logs no errors on failure |
Leaving Mautic?
Where Mautic customers move next
12 destinations Mautic can migrate to.
How a Mautic migration works
Four steps, Mautic-specific
Connect
OAuth 2.0 or API key into Mautic. Scopes limited to read-only on the data we move.
Map
We translate Mautic-specific structures (custom fields, objects, value lists) to the destination's model.
Sample
Test with a 50–200 record subset to validate Mautic quirks before production.
Migrate
Full migration with Mautic rate-limit handling. Rollback available throughout.
FAQ
Mautic migration FAQ
Answers to the questions buyers ask most during Mautic migration scoping. Not seeing yours? Book a call.
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