CRM migration

Migrate from DentAdmin to monday CRM

Field-level mapping, validation, and rollback between DentAdmin and monday CRM. We move data and schema; workflows are rebuilt natively in monday CRM.

DentAdmin logo

DentAdmin

Source

monday CRM

Destination

monday CRM logo

Compatibility

100%

11 of 11

objects map 1:1 between DentAdmin and monday CRM.

Complexity

BStandard

Timeline

5–10 business days

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

DentAdmin stores dental practice data in a clinical relational model — patients, providers, treatments, appointments, RZIV billing codes, insurance claims, and multi-site practice structures. Monday CRM uses a board-and-item model where contacts, leads, accounts, and deals are represented as items on customizable boards with columns for status, priority, and custom properties. The migration requires flattening DentAdmin's multi-table schema into Monday's board structure: patients map to Contacts, appointments and treatment records map to Items on a Treatments board linked by person or account, and custom columns capture RZIV codes and insurance fields. Monday's automations and integrations do not migrate — they must be rebuilt using Monday's automation rules and API. We sequence the migration as: extract DentAdmin patients and treatments, create Monday boards with custom columns, bulk-import contacts, link treatment items to contact records, re-upload attachments, validate data integrity with a representative sample run, and execute a delta-pickup before go-live to capture any in-flight records created during the cutover window.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

DentAdmin logo

DentAdmin

What's pushing teams away

  • Limited transparency around subscription pricing makes it difficult for practices to compare cost against alternatives before committing to a contract term.
  • The product appears to have a small market footprint outside Belgium, which limits access to peer reviews, third-party integrations, and specialist support talent.
  • Practices report that the software lacks a well-documented public API, making it difficult to connect with modern third-party tools or automate data workflows.

Choosing

monday CRM logo

monday CRM

What's pulling them in

  • Users praise the board-based visual interface for making pipeline stages immediately legible to non-technical team members without CRM training.
  • The no-code automation builder lets sales ops teams create lead routing, stage updates, and email triggers without developer involvement.
  • Integration ecosystem connects to Slack, Gmail, Outlook, and Zapier with minimal configuration, reducing friction for teams already using these tools.
  • The flexible column system lets teams build custom CRM views — deal value, close date, lead source — without needing a developer or pre-defined schema.
  • Teams already using monday Work Management can layer CRM features onto existing boards rather than starting from scratch.

Object mapping

How DentAdmin objects map to monday CRM

Each row shows how a DentAdmin object lands in monday CRM, including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

DentAdmin

Patient

maps to

monday CRM

Contact

1:1
Fully supported

DentAdmin patients map directly to Monday CRM contacts. The contact's name, email, phone, address, and date of birth transfer as standard Contact fields. DentAdmin's national ID or SSN-style field migrates to a custom text column (National_ID__c) since Monday has no native equivalent for government identifiers used in RZIV billing.

DentAdmin

Treatment Record

maps to

monday CRM

Item (Treatments Board)

1:1
Fully supported

DentAdmin treatment line items — procedure code (RZIV/CDT), tooth surface, material, provider, date, and fee — map to Items on a dedicated Monday Treatments board. Each Item is linked to the Contact (patient) via the People column. This replicates the clinical treatment history in a Monday board format.

DentAdmin

Appointment

maps to

monday CRM

Item (Appointments Board) or Calendar Event

1:1
Fully supported

DentAdmin appointment slots (date/time, provider, surgery room, procedure planned) map to Items on an Appointments board with a Timeline column for duration, or to Google/Outlook Calendar events via Monday's integration. Appointment status (confirmed, completed, no-show) maps to a Status column on the Item.

DentAdmin

Provider / Dentist

maps to

monday CRM

Team Member (Owner field)

1:1
Fully supported

DentAdmin providers and dentists map to Monday CRM team members. Each team member's monday_id is assigned to the Owner field on Items they are responsible for. This preserves provider attribution across treatment Items and appointments migrated from DentAdmin, ensuring each record retains its clinical accountability chain.

DentAdmin

Insurance / RZIV Code

maps to

monday CRM

Custom Column (Treatments Board)

1:1
Fully supported

DentAdmin's RZIV code fields and insurance claim status have no native Monday CRM equivalent. We create custom columns — RZIV_Code (text), Insurance_Status (dropdown: Submitted, Approved, Rejected, Pending), and Patient_Portion (numeric) — on the Treatments board to capture billing data alongside each procedure Item.

DentAdmin

Recall / Re-examination Reminder

maps to

monday CRM

Item (Recalls Board) or Date Column

1:1
Fully supported

DentAdmin recall reminders (next appointment due, check-up frequency) map to Items on a Recalls board linked to the Contact, with a Due_Date column. This preserves the practice's preventive care tracking workflow in Monday CRM and allows staff to monitor upcoming recall obligations per patient.

DentAdmin

Document / Attachment

maps to

monday CRM

Monday Files (on Contact or Item)

1:1
Fully supported

DentAdmin documents attached to patient records (treatment plans, consent forms, X-ray references) re-upload to Monday as Files attached to the Contact record or the relevant Treatment Item. Monday's file storage limits apply per plan tier and must be verified against the practice's historical attachment volume.

DentAdmin

Practice Site (multi-site)

maps to

monday CRM

Custom Column (Site_Name) + Optional Separate Board

1:1
Fully supported

DentAdmin multi-site practices store site-specific schedules, RZIV registration numbers, and provider assignments. We map site affiliation as a custom text column on every Contact and Item. For high-volume practices, a separate board per site is recommended as a Monday CRM workaround for the absence of a native multi-location model.

DentAdmin

Treatment Plan

maps to

monday CRM

Item (Treatment Plans Board)

1:1
Fully supported

Multi-visit treatment plans stored in DentAdmin (proposed procedures, phased treatment stages, patient acceptance status) map to Items on a Treatment Plans board, linked to the Contact, with a Status dropdown column (Proposed, Accepted, In Progress, Completed). This maintains visibility into planned versus completed procedures for complex cases.

DentAdmin

Clinical Note / Observation

maps to

monday CRM

Updates / Subitems (Treatments Board)

1:1
Fully supported

DentAdmin clinical notes and observations linked to a treatment record migrate as Updates on the corresponding Monday Treatment Item. For granular per-visit notes, Subitems on the Treatment Item provide a structured breakdown that mirrors the progression of clinical findings across multiple appointments.

DentAdmin

Account / Practice Billing Profile

maps to

monday CRM

Account (Monday CRM native)

1:1
Fully supported

For practices using DentAdmin's billing profile per site, the practice entity maps to a Monday CRM Account record. This provides a parent grouping for contacts and items at each physical practice location, enabling site-level reporting and account-based visibility into practice performance.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

DentAdmin logo

DentAdmin gotchas

High

No publicly documented REST API for DentAdmin

Medium

Pricing is opaque and requires direct contact

Medium

RIZIV code version drift between systems

monday CRM logo

monday CRM gotchas

High

Subitems are not included in bulk exports

High

Daily API call limits vary sharply by plan

Medium

Legacy automations (Sentence Builder) are being deprecated

Medium

Excel and account exports only include table views

Low

Enterprise admins can disable non-admin exports

Pair-specific challenges

  • Monday CRM has no native dental billing or RZIV insurance field

    DentAdmin calculates Belgian RZIV codes automatically and tracks insurance claim status per treatment line item. Monday CRM has no native insurance billing module and no equivalent to RZIV codes. We capture RZIV procedure codes and insurance claim status as custom columns on the Treatments board, but automatic fee calculation, co-payment math, and insurance submission tracking cannot migrate — those workflows must be rebuilt in Monday's automation rules or handled by a separate dental billing tool post-migration. Practices relying heavily on DentAdmin's billing engine should plan for a parallel billing workflow or third-party integration.

  • Appointment slots are not native CRM objects in Monday

    DentAdmin's agenda module stores appointment slots with time, provider, surgery room, and procedure with recall linkages. Monday CRM's calendar view displays items as events but does not have a native appointment-booking object. We map appointments to Items on an Appointments board with Timeline columns and link them to Contact records via the People column. Practices using DentAdmin's real-time scheduling conflict detection will need to evaluate Monday's integration with external scheduling tools (Outlook, Google Calendar) as a replacement.

  • Monday's board model flattens DentAdmin's multi-table relationships

    DentAdmin stores patients, providers, treatments, appointments, recalls, and insurance records in a normalized relational schema with referential integrity. Monday CRM's board-item model requires explicit linking between boards via the People column, Activity column, or Subitems. Complex treatment histories spanning multiple visits must be reconstructed as linked Items rather than a unified clinical record. We create a Treatments board and an Appointments board linked to contacts, but cross-board reporting on patient clinical history requires dashboard widgets built after migration.

  • Multi-site practice structures require manual board architecture

    DentAdmin supports multiple practice sites under one account, each with its own schedule, provider roster, and RZIV registration. Monday CRM has no native multi-location concept. We map site affiliation to a custom Site_Name__c column on all records, but this does not provide per-site dashboard isolation or site-specific calendar filtering without manual board duplication or additional widget configuration. High-volume practices may require separate Monday workspaces per location to achieve true data separation.

  • Monday's automation and integration logic does not transfer from DentAdmin

    DentAdmin's Outlook calendar sync, SMS reminder triggers, and recall automation workflows have no direct Monday CRM equivalent. Monday's automation builder (trigger-action sentences) must be rebuilt from scratch based on the exported DentAdmin automation definitions. The Outlook and SMS integrations can be reconnected in Monday via native integrations or Zapier/Make, but the specific automation logic such as recall triggers at 6-month intervals based on treatment type needs to be reconfigured post-migration using Monday's automation rules or API triggers.

Migration approach

Six steps for a successful DentAdmin to monday CRM data migration

  1. Extract and profile DentAdmin data

    FlitStack AI pulls patient records, treatment histories, appointments, providers, recalls, and document references from DentAdmin via its export API or structured database query. We profile field completeness, duplicate rates, and multi-site distribution before writing a single Monday record. This step identifies which DentAdmin tables contain orphaned records, missing national IDs, or treatment entries without a patient link so they can be resolved before import.

  2. Design Monday CRM board architecture

    Based on the DentAdmin data profile, we design the Monday CRM workspace: a Contacts board (or use the native CRM Contacts), a Treatments board with custom columns for RZIV codes and insurance status, an Appointments board with Timeline columns, and a Recalls board with due-date columns. We add the Site_Name__c custom column to all boards and configure the People column to link Items to Contact records. This schema plan is reviewed with the practice admin before data is loaded.

  3. Resolve providers and assign Monday team members

    DentAdmin provider IDs are resolved by matching them against Monday CRM team members using their email addresses as the unique identifier. Any provider without a corresponding Monday user account is flagged in a pre-migration report — the practice administrator must either create a monday.com user account for that provider or assign their records to a designated fallback owner before the migration run. This ensures that no treatment item or appointment imports into Monday without an assigned Owner field.

  4. Load contacts and link treatment items in dependency order

    Monday requires contacts to exist before Items can link to them via the People column. We sequence the load: Contacts first (from DentAdmin patients), then Items on the Treatments board with People column links to those contacts, then Appointments board Items with their links. Custom columns for RZIV codes, insurance status, tooth surface, and material are set on each Item at load time. Attachments from DentAdmin patient records are re-uploaded to the corresponding Monday Contact or Item.

  5. Run sample migration with field-level diff and validation

    A representative slice — typically 100–300 patients spanning multiple providers and sites — migrates first as a validation run. We generate a field-level diff comparing the DentAdmin source values against the Monday CRM imported records so the practice admin can verify RZIV code accuracy, insurance status mapping, recall date alignment, and provider assignment before the full migration run commits. This catch any mapping errors early.

  6. Full migration with delta-pickup and cutover

    The full DentAdmin dataset migrates to Monday CRM. A delta-pickup window (24–48 hours) captures any new appointments or treatment records created in DentAdmin during the cutover. An audit log records every imported Item's source DentAdmin ID for traceability. One-click rollback is available if reconciliation against the DentAdmin export shows unexpected record loss. Monday automations and integrations are configured post-migration using the exported DentAdmin workflow definitions as a rebuild reference.

Platform deep dives

Context on both ends of the pair

DentAdmin logo

DentAdmin

Source

Strengths

  • Native Belgian RIZIV-code and health-insurance billing automation reduces administrative overhead for domestic practices.
  • Managed migration service from CGM Belgium handles database import from any prior dental system at onboarding.
  • Explicit GDPR-conformity statement addresses data-privacy compliance requirements for European dental practices.
  • Multi-provider support within a single database accommodates group practices and multi-dentist clinics.

Weaknesses

  • No publicly documented REST API, limiting automated integrations and making programmatic migration more complex.
  • Subscription pricing is not published publicly, requiring direct contact to obtain a quote.
  • Small international footprint outside Belgium reduces availability of peer reviews, community support, and third-party integration plugins.
monday CRM logo

monday CRM

Destination

Strengths

  • Board-based UI makes pipeline stages and deal progress visually obvious without training.
  • No-code automation builder requires no developer resources to create lead routing and stage-triggered actions.
  • Flexible column system supports custom CRM fields without schema changes or admin involvement.
  • Integrates natively with Slack, Gmail, Outlook, and Zapier with minimal configuration overhead.
  • Layered product means teams already on monday Work Management can add CRM without migrating existing data.

Weaknesses

  • No native Contacts object separate from Items — contacts are managed inside a CRM module's People feature.
  • Pipeline and deal relationships use a flat item model rather than a relational object model, making complex CRM associations awkward.
  • Automations are plan-gated (250 actions/month on Standard, 25,000 on Pro) and the legacy Recipe system is being deprecated.
  • Customization and advanced views (Chart, Formula, Dependency) are locked behind Pro and Enterprise tiers.
  • Per-seat pricing with non-refundable annual billing creates cost lock-in risk during migration.

Complexity grading

How hard is this migration?

Standard CRM migration. 1 of 8 objects need a mapping; the rest are 1:1.

B

Overall complexity

Standard migration

Derived from compatibility, mapping clarity, API constraints, and data volume across DentAdmin and monday CRM.

  • Object compatibility

    B

    1 of 8 objects need a mapping; the rest are 1:1.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    8-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    DentAdmin: Not publicly documented.

  • Data volume sensitivity

    B

    DentAdmin doesn't expose a bulk API — REST + parallelization used for high-volume runs.

Estimator

Estimate your DentAdmin to monday CRM migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about DentAdmin to monday CRM data migrations

Answers to the questions buyers ask most during DentAdmin to monday CRM migration scoping. Not seeing yours? Book a call.

Can't find your answer?

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Most DentAdmin to Monday CRM migrations complete within 5–10 business days for under 25,000 patient records. Multi-site practices with 100,000+ records and complex custom column configurations extend to 3–4 weeks. The longest planning step is designing the Monday board architecture — especially custom columns for RZIV codes and insurance fields — before any data is loaded. FlitStack AI sequences the load so contacts migrate first, then linked treatment and appointment items, with a delta-pickup window capturing any in-flight records during cutover.

Adjacent paths

Related migrations to explore

Ready when you are

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