CRM

Migrate your Altcraft data

Omnichannel CDP and marketing automation platform from Russia, available as cloud, private cloud, or on-premise. Targets mid-to-enterprise teams that need unified customer profiles and multi-channel orchestration under one roof.

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In its favor

Why people choose Altcraft

The signal that keeps Altcraft on the shortlist. Sourced from G2, Capterra, and customer scoping calls.

Unified customer profiles that merge behavioral data with CRM and SQL sources into a single 360° view that most standalone marketing tools cannot replicate without custom integration work.

Omnichannel orchestration from one interface—Email, SMS, Web Push, and Messengers all managed under shared segmentation and scenario logic rather than separate tools.

Flexible deployment model spanning managed cloud, dedicated private cloud, and on-premise options, which matters for regulated industries and enterprises with data-residency requirements.

Dedicated migration assistance bundled into Cloud Pro and Private Cloud tiers, giving teams a supported path onto the platform without requiring external implementation partners.

Starting price of $520/month for Cloud tier represents mid-market entry without the per-feature gating common at that price point among Western competitors.

Profile-based pricing scales with database size, creating unpredictable monthly bills as the contact list grows and pushing teams toward flat-rate alternatives.

On-premise and private cloud installations require custom integration work per environment, making the total cost of ownership higher than the headline subscription price suggests.

Limited public review presence and sparse independent user community make peer validation and competitive comparison difficult before committing.

Documentation and developer guides return errors or redirect loops, raising concerns about the platform's long-term maintenance and support responsiveness for enterprise accounts.

Reasons to switch

Why people leave Altcraft

The recurring reasons buyers give for replacing Altcraft. Presented as facts, not knocks.

Platform scorecard

Strengths, weaknesses, and where Altcraft fits

Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.

SWOT — strengths, weaknesses, and use-case fit

Strengths

Combines CDP, marketing automation, and omnichannel messaging in a single product rather than requiring three separate integrations.Supports cloud, dedicated private cloud, and on-premise deployment to satisfy data-residency and sovereignty requirements.Profile model unifies behavioral data with CRM and SQL data sources, enabling segment logic that references external relational data.Includes Campaign Master, Control Groups, and ML algorithms in Cloud Pro tier—features typically charged as add-ons by competitors.Built on a modern stack (Golang, ClickHouse, MongoDB) that supports real-time analytics and high-volume profile processing.

Weaknesses

API documentation is incomplete, returning errors or redirects, which creates friction for migration planning and third-party integration.Pricing is profile-count based, making the total cost unpredictable and significantly higher than competitors for large contact databases.Headquartered in Russia with a small team (21–45 employees), which may present compliance, support, and continuity risks for EU and US enterprises.Limited public review presence and sparse community content make independent evaluation difficult compared to well-documented Western alternatives.On-premise and private cloud require significant custom configuration, and some features (LDAP SSO, custom channels) are tier-gated, inflating implementation cost.

Where it works

Mid-to-enterprise Russian companies with data-residency requirements benefit from private cloud and on-premise deployment options that keep customer data within Russian jurisdiction, as demonstrated by clients like YooMoney, АльфаСтрахование, and Открытие Брокер.Organizations consolidating CRM, SQL, and behavioral data into unified customer profiles gain a 360° view without building separate integrations, since the platform merges these sources natively within the profile model.Marketing teams orchestrating Email, SMS, Web Push, and Messenger campaigns from a single interface under shared segmentation logic avoid the overhead of managing separate channel-specific tools.Regulated industries such as banking and insurance that require on-premise infrastructure or dedicated private cloud environments benefit from Altcraft's deployment flexibility and LDAP authorization options.Growing mid-market companies with contact databases between roughly 50,000 and 500,000 profiles that need bundled CDP, automation, and loyalty features at a single price point rather than per-feature add-ons.

Where it struggles

Small businesses and early-stage startups face prohibitive costs as profile-based pricing scales with database size, making the $520/month entry point too expensive for organizations with small contact lists.Western enterprise buyers in the EU and US encounter compliance concerns, limited local support, and continuity risks due to Altcraft's Russian headquarters and small team of 21–45 employees.Teams requiring extensive third-party integrations struggle with incomplete API documentation that returns errors or redirect loops, making custom integration planning difficult.Organizations seeking peer validation before purchase find it hard to compare Altcraft against alternatives due to sparse public review presence and limited independent community content.Companies requiring predictable, flat-rate pricing face unpredictable monthly bills as profile counts grow, pushing teams toward competitors with unlimited-contact or flat-rate pricing models.

Pricing tiers

Altcraft pricing overview

Altcraft charges on a per-profile basis across all cloud tiers, with subscription costs scaling as the customer database grows. The Private Cloud and On-premises tiers use individual contracts with custom pricing based on infrastructure requirements and feature scope. No free tier or public trial is available.

Cloud

Tier 1 of 4

from $520/month

What's included

Customer Data Platform with 360° profile and segmentationCommunications in Email, SMS, Web Push, and MessengersMarketing scenarios, personalization, and A/B/n testingWeb layer with popups, goals, and tag managerLoyalty programs and promo codesProducts and orders module

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Pricing is informational. FlitStack AI does not bill on Altcraft's schedule — see our quote-based pricing →

What gets migrated

Altcraft object support

Object-by-object support for Altcraft migrations. Per-pair details surface during scoping.

Profiles (Customer Profiles)

Fully supported

The central object in Altcraft's data model. Holds the full action history, channel subscriptions, location and device metadata, and all custom fields. We export Profile records via CSV including behavioral history and import them with custom field mappings preserved. Dynamic segments are mapped to the destination's segment logic separately.

Automation Scenarios

Mapping required

Sequences of trigger-action rules that govern marketing workflows. Scenarios can include conditional branches, time delays, API webhooks, and loop constructs. Migration requires us to translate these into the destination platform's workflow format; complex branching logic may need manual reconstruction depending on the target system's expressiveness.

Segments (Static & Dynamic)

Mapping required

Static segments are straightforward list transfers. Dynamic segments depend on real-time behavioral criteria that may not map 1:1 to the destination's segment engine. We export the segment definition and rebuild equivalent dynamic audiences in the target system using the closest available operator set.

Message Templates

Fully supported

Altcraft supports template import from Unisender, Mailchimp, and Sendsay at the source level, and we export Altcraft templates in standard formats. A/B test variants are preserved as separate template versions. We map merge tags to destination field placeholders during the import phase.

Campaigns

Fully supported

Campaign records including send history, open and click analytics, and channel assignment. We transfer campaign metadata and performance metrics; engagement events are re-attributed in the destination system as new activity once sends resume.

Communication Channels

Mapping required

Email, SMS, Web Push, Mobile Push, and Messenger integrations. Channel configuration (sender IDs, API credentials, approved sender addresses) must be re-established in the destination platform. Altcraft's custom channel support in Private Cloud requires environment-specific handling.

Products & Orders

Mapping required

E-commerce data linked to customer profiles. Products transfer as catalog records; order history is linked to the Profile at migration time. If the destination is not e-commerce-native, order records are migrated as custom Profile attributes or a separate Orders object.

Forms & NPS Surveys

Fully supported

Form definitions and survey question structures export cleanly. Responses already embedded in Profile records migrate as standard Profile data; standalone response logs transfer as a related data object.

Control Groups

Mapping required

Campaign holdout groups used for comparative analytics. We preserve Control Group membership assignments linked to Profile IDs. The destination platform must support Control Group logic natively for statistical comparison to remain valid post-migration.

Loyalty & Promo Codes

Mapping required

Loyalty program tiers and promo code pools are tied to Profile records. We export the full loyalty structure and promo rules as structured data; recreation in the destination depends on whether the target system has native loyalty management.

Custom Profile Fields

Fully supported

User-defined fields on the Profile object export as structured columns in the profile CSV. We map each field to the destination's equivalent custom field, handling type differences (string, date, number, multi-select) during import.

Web Layer (Popups, Goals, Tag Manager)

Mapping required

Client-side tracking and popup configurations live in Altcraft's Web Layer module. These are independent of Profile data and must be re-implemented in the destination platform's tag management or equivalent module.

Gotchas

What to watch for in Altcraft migrations

Issues we've hit on past Altcraft migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.

High

Profile-count pricing means database size drives the bill

High

Automation Scenarios do not export as portable logic

Medium

API developer guide returns HTTP 301, blocking programmatic discovery

Medium

Private Cloud and on-premise use separate support contracts

Medium

Control Group assignment is Profile-ID dependent

How a Altcraft migration works

Four steps, Altcraft-specific

Connect

Token-based — API token passed in request body or via Authorization: Bearer header. Tokens are generated in Settings → Tokens by master users with configurable role and object-group scopes. into Altcraft. Scopes limited to read-only on the data we move.

Map

We translate Altcraft-specific structures (custom fields, objects, value lists) to the destination's model.

Sample

Test with a 50–200 record subset to validate Altcraft quirks before production.

Migrate

Full migration with Altcraft rate-limit handling. Rollback available throughout.

FAQ

Altcraft migration FAQ

Answers to the questions buyers ask most during Altcraft migration scoping. Not seeing yours? Book a call.

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Most Altcraft migrations under 1M records finish in 48–72 hours end-to-end. Larger orgs with custom objects or buyer-side security review typically take 5–7 days.

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