CRM

Migrate your Actito data

European marketing automation platform built around a fully customizable Profile data model with multi-channel campaign and scenario orchestration.

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In its favor

Why people choose Actito

The signal that keeps Actito on the shortlist. Sourced from G2, Capterra, and customer scoping calls.

European-rooted GDPR posture — headquartered in Belgium with offices in France and Spain, Actito serves over 250 clients with built-in GDPR compliance and multi-language profile attributes baked into the data model rather than bolted on as an add-on.

True omnichannel reach in one platform — campaigns and scenarios can fire across email, SMS, push, WhatsApp, RCS, Wallet, ad audiences, call center, and print from a single Profile record, reducing the number of point tools marketing teams must orchestrate.

Fully customizable Profile data model — instead of a fixed contact schema, Actito lets teams define their own Profile tables and custom relational tables, which appeals to firms with non-standard B2C or B2B2C data structures.

Entity-based licence partitioning — Actito's entities let one licence host multiple isolated workspaces, which is attractive to holdings, multi-brand retailers, and B2C+B2B organizations needing dataset separation without buying separate instances.

Marketing-team autonomy from IT — reviewers describe the no-code drag-and-drop scenario builder as enabling marketers to launch and edit automated journeys without filing tickets with engineering, shortening campaign cycle time.

Segmentation builder is cumbersome — G2 reviewers consistently flag the segment-building interface as non-streamlined, with multi-step workflows that slow teams down compared to lighter-weight tools like Mailchimp or Brevo.

Steep learning curve for non-power users — multiple reviews note the platform is feature-dense and takes time to master, which becomes a problem for teams with high marketer turnover or those who only need surface-level functionality.

Pricing is sales-led with no transparent published tiers — buyers comparing Actito against Mailchimp, Brevo, or Customer.io often cite the demo-only pricing path and higher floor as friction during procurement.

Integration deployment time — connector configuration and rollout is reported as slow, which pushes teams toward platforms with larger pre-built integration marketplaces (HubSpot, Emarsys) when timelines are tight.

Complexity is overkill for small teams — startups and SMBs comparing Actito to Mailchimp or Brevo find the platform's customization depth and entity model unnecessary for simpler email and SMS use cases at a fraction of the cost.

Reasons to switch

Why people leave Actito

The recurring reasons buyers give for replacing Actito. Presented as facts, not knocks.

Platform scorecard

Strengths, weaknesses, and where Actito fits

Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.

SWOT — strengths, weaknesses, and use-case fit

Strengths

Customizable Profile data model allows direct mapping of existing schemas without flatteningMulti-channel activation across email, SMS, push, print, web, and call center from a single platformEntity-based licence partitioning enables B2C/B2B co-existence without data cross-contaminationGDPR compliance and multi-language capabilities are built-in, not add-onsAPI supports ETLs, webhooks, and bulk exports with configurable compression

Weaknesses

Segmentation builder interface is reported as cumbersome and non-streamlined by G2 usersIntegration implementation time is slow; connectors take time to configure and deployAPI rate limits of 100 calls/min and 5 concurrent requests restrict bulk migration throughputPush migration does not include campaign history, requiring manual record-keeping before cutoverDeprecated V4 API operations overlap with newer endpoints, requiring careful migration path planning

Where it works

European mid-to-enterprise organizations requiring built-in GDPR compliance and multi-language capabilities across email, SMS, push, print, web, and call center channels.Companies running both B2C and B2B operations that need entity-based license partitioning to keep datasets separate without data cross-contamination.Marketing teams with non-technical users who prefer a no-code drag-and-drop builder for campaign design and automated scenario orchestration.Organizations with existing complex profile schemas that require direct data model mapping without flattening during system migration.

Where it struggles

Large-scale bulk data migration projects where API rate limits of 100 calls per minute and 5 concurrent requests create significant throughput constraints.Organizations requiring fast integration deployment timelines, as connector configuration and implementation take extended time to complete.Marketing teams needing a streamlined segmentation builder experience, as the interface is reported as cumbersome and non-streamlined by G2 users.Push notification migration scenarios requiring campaign history transfer, since Actito does not migrate push campaign history during cutover.

Pricing tiers

Actito pricing overview

Actito uses a per-user monthly subscription model with a published starting price of €500 per user per month. Enterprise pricing is custom and negotiated. Free trial is available. Compared to Salesforce Marketing Cloud, Actito positions itself as lower total cost due to reduced IT dependency and faster time-to-campaign.

Starter

Tier 1 of 3

€500/user/month (starting)

What's included

Multi-channel campaigns (email, SMS, push)Custom Profile table with standard attributesScenario-based marketing automationGDPR compliance toolsMulti-language support

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Pricing is informational. FlitStack AI does not bill on Actito's schedule — see our quote-based pricing →

What gets migrated

Actito object support

Object-by-object support for Actito migrations. Per-pair details surface during scoping.

Profiles

Fully supported

Profiles are the central record type in Actito's data model. We migrate profile records 1:1, preserving all standard and custom profile attributes, subscription preferences, and reference dates. We map entity-scoped profiles to matching partitions on the destination.

Custom Tables

Mapping required

Custom tables are user-defined schemas connected to Profiles via relationships. We inspect the table definitions during scoping, map field types to destination equivalents, and recreate the relationship graph. Highly custom schemas with non-standard field types may require manual field mapping.

Entities

Mapping required

Entities partition all Actito resources (data structures, campaigns, scenarios) within a licence. We preserve entity names and assignments so each team lands in the correct partition on the destination, provided the destination platform supports multi-entity or equivalent workspace isolation.

Campaigns (multi-channel)

Mapping required

Actito campaigns span email, SMS, push, call center, print, and web channels. We migrate campaign configuration metadata (name, schedule, targeting criteria, content references) and flag which channel assets require manual re-upload due to file-size or encoding differences between platforms.

Scenarios (automated workflows)

Mapping required

Scenarios are Actito's event-triggered automation workflows. We map scenario logic including trigger conditions, branching rules, and action steps. Complex scenarios with API-call or webhook actions may require destination-platform reconfiguration since action types differ across platforms.

Channel Configurations (Email, SMS, Push)

Mapping required

Each channel has its own sender, template, and routing configuration. We migrate channel setup metadata and flag DNS authentication records (DKIM, SPF, return-path) that must be reconfigured on the destination mail infrastructure.

Subscriptions and Preferences

Fully supported

Profile-level opt-in and preference data is migrated as structured key-value records. We preserve the full preference tree including double opt-in status, channel-level consent flags, and subscription source timestamp.

Export Definitions

Mapping required

Actito's Export API supports CSV and Excel formats with ZIP/GZIP compression. We map export definition metadata (file naming patterns, scheduling, compression type) to the destination's equivalent export job format.

Webhooks and ETLs

Mapping required

ETL jobs and webhook subscriptions defined in Actito are migrated as job definitions. Since webhook target URLs and ETL credentials are destination-specific, we preserve the job structure and flag endpoints for reconfiguration at cutover.

Campaign Interaction Events

Not in this platform

Interaction events (opens, clicks, bounces, unsubscribes) are generated by Actito's platform during campaign execution and are not available for programmatic export via the standard API. We do not migrate this object. Campaign performance aggregates can be manually recorded from Actito reports before cutover.

Goals and Web Tracking

Mapping required

Web tracking goals and behavioural event definitions are migrated as configuration records. We map goal names, trigger conditions, and associated profile attributes to the destination's event-tracking schema.

Targeting Criteria

Mapping required

Segment-building rules and profile selection criteria are mapped to equivalent filter expressions on the destination. Complex criteria using Actito-specific operators like 'is last month' are translated to closest-equivalent date-range filters.

Gotchas

What to watch for in Actito migrations

Issues we've hit on past Actito migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.

High

API rate limit of 100 req/min is restrictive for bulk migration

Medium

V4 deprecation overlap requires migration path sequencing

Medium

Push notification migration excludes campaign history

Medium

Maximum 5 API keys per licence constrains parallel migration workers

Low

Excel export row limitation conflicts with large dataset expectations

How a Actito migration works

Four steps, Actito-specific

Connect

API key (webservice user credentials) into Actito. Scopes limited to read-only on the data we move.

Map

We translate Actito-specific structures (custom fields, objects, value lists) to the destination's model.

Sample

Test with a 50–200 record subset to validate Actito quirks before production.

Migrate

Full migration with Actito rate-limit handling. Rollback available throughout.

FAQ

Actito migration FAQ

Answers to the questions buyers ask most during Actito migration scoping. Not seeing yours? Book a call.

Can't find your answer?

Walk through your Actito migration with a real engineer — 30 minutes, free, written quote within 24 hours.

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Most Actito migrations under 1M records finish in 48–72 hours end-to-end. Larger orgs with custom objects or buyer-side security review typically take 5–7 days.

Ready when you are

Migrate Actito.
Without the rebuild.

Free scoping call with a migration engineer. Tell us about your Actito setup and destination — written quote back within a business day.

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