Migrate your Planio data
Hosted Redmine with managed infrastructure and developer-friendly tooling. Best for technical teams who want Redmine's depth without self-hosting and who value Git/SVN integration alongside project management.
In its favor
Why people choose Planio
The signal that keeps Planio on the shortlist. Sourced from G2, Capterra, and customer scoping calls.
Technical teams migrate from self-hosted Redmine to Planio because it eliminates server maintenance while preserving the exact same data schema and workflows.
Git and SVN repositories are natively hosted inside Planio, allowing code commits to be linked directly to Issues — a feature rare in pure-play project management tools.
The free data migration service offered by Planio for inbound moves from Redmine, Jira, Trac, Mantis, and CSV sources reduces switching costs for new customers.
Agile Kanban boards, burndown charts, and sprint planning are included across paid tiers without additional plugins, appealing to software teams.
The platform's help desk feature adds customer-facing ticket support inside the same environment used for internal issue tracking.
The UI carries Redmine's aging aesthetic, and users switching from modern tools like Asana or Linear find the experience visually dated and harder to navigate.
Mobile apps receive criticism for limited functionality compared to the web interface, making remote on-the-go work cumbersome.
Pricing has increased over time, with some users noting that comparable features are available at lower cost in competing tools like Jira or Linear.
Advanced features like Team Chat, custom themes, and custom domains require paid add-ons or higher-tier plans, raising the effective cost beyond the base price.
Reasons to switch
Why people leave Planio
The recurring reasons buyers give for replacing Planio. Presented as facts, not knocks.
Platform scorecard
Strengths, weaknesses, and where Planio fits
Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.
SWOT — strengths, weaknesses, and use-case fit
Strengths
Weaknesses
Where it works
Where it struggles
Pricing tiers
Planio pricing overview
Planio uses tiered plans priced in euros, starting at €9/month for Silver with a 5-project and 6-user cap. Higher tiers increase active user counts and storage significantly. Key features like Team Chat (€4/month), custom domains (€15/month), and custom themes (€15/month + €100 setup) are paid add-ons outside the base tier. No free tier is available, though a free trial is offered.
Silver
Tier 1 of 4
€9/month
What's included
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Book a free 30 minute consultationPricing is informational. FlitStack AI does not bill on Planio's schedule — see our quote-based pricing →
What gets migrated
Planio object support
Object-by-object support for Planio migrations. Per-pair details surface during scoping.
Projects
Fully supportedProjects are the top-level container in Planio's hierarchy. They contain all other objects and have their own settings, members, and activity feeds. We preserve project metadata, custom fields, and membership role assignments during migration.
Issues
Fully supportedIssues are the core work-tracking object in Planio. They support custom fields, sub-issues, parent-child relations, watchers, and attachments. We preserve status, priority, assignee, and all custom field values during export and re-import.
Sub-issues and Issue Relations
Fully supportedPlanio supports hierarchical sub-issues and cross-issue relations (blocks, duplicated by, related to). We preserve the full relation graph and reconstruct parent-child links at the destination.
Custom Fields
Mapping requiredPlanio supports multiple custom field types (text, integer, float, date, boolean, list, user, version). We read custom field definitions from the schema and map them to equivalent fields in the destination, noting any type differences that require transformation.
Time Entries
Fully supportedTime entries track hours logged against Issues. Planio supports hours, activity type, comments, and date. We export all historical time entries and re-import them linked to the corresponding migrated Issues.
Wiki Pages
Mapping requiredPlanio wikis support rich text with internal links to Issues, Projects, and repository files. We export wiki pages as structured HTML and remap internal cross-references to point to the destination system's equivalents.
Repositories (Git/SVN)
Mapping requiredGit and SVN repositories are hosted in Planio and linked to Issues via commit references. We export repository metadata and commit-to-issue linkages; full git history can be transferred as a bare repo archive.
Documents and Attachments
Mapping requiredDocuments are uploaded files stored under Projects or Issues. We export file metadata and binary content, preserving the folder hierarchy. Large attachment sets may require chunked transfer.
News and Forums
Mapping requiredProject News posts and Forum threads contain team communications and discussions. We export these as structured text records with author and timestamp, noting that they are low-priority migration objects.
Help Desk Customers
Mapping requiredHelp Desk Customers are a distinct role in Planio, separate from users. They can submit tickets via email without having a full user account. We map these to the destination's contact or customer object, preserving ticket history.
Agile Boards
Mapping requiredKanban boards in Planio are a Pro feature and are derived from Issue data rather than stored as a separate object. We reconstruct board state by mapping Issue status and assignee to the destination's board columns.
Custom Roles and Permissions
Mapping requiredPlanio allows administrators to define custom roles with granular permissions per Project. We export role definitions and membership assignments and remap them to the destination's equivalent permission model.
Users
Fully supportedUsers in Planio include login, email, name, admin flag, and preferences. We export all active users and preserve group memberships and project-level role assignments. Locked or suspended users require explicit handling.
| Object | Support | Notes |
|---|---|---|
| Projects | Fully supported | Projects are the top-level container in Planio's hierarchy. They contain all other objects and have their own settings, members, and activity feeds. We preserve project metadata, custom fields, and membership role assignments during migration. |
| Issues | Fully supported | Issues are the core work-tracking object in Planio. They support custom fields, sub-issues, parent-child relations, watchers, and attachments. We preserve status, priority, assignee, and all custom field values during export and re-import. |
| Sub-issues and Issue Relations | Fully supported | Planio supports hierarchical sub-issues and cross-issue relations (blocks, duplicated by, related to). We preserve the full relation graph and reconstruct parent-child links at the destination. |
| Custom Fields | Mapping required | Planio supports multiple custom field types (text, integer, float, date, boolean, list, user, version). We read custom field definitions from the schema and map them to equivalent fields in the destination, noting any type differences that require transformation. |
| Time Entries | Fully supported | Time entries track hours logged against Issues. Planio supports hours, activity type, comments, and date. We export all historical time entries and re-import them linked to the corresponding migrated Issues. |
| Wiki Pages | Mapping required | Planio wikis support rich text with internal links to Issues, Projects, and repository files. We export wiki pages as structured HTML and remap internal cross-references to point to the destination system's equivalents. |
| Repositories (Git/SVN) | Mapping required | Git and SVN repositories are hosted in Planio and linked to Issues via commit references. We export repository metadata and commit-to-issue linkages; full git history can be transferred as a bare repo archive. |
| Documents and Attachments | Mapping required | Documents are uploaded files stored under Projects or Issues. We export file metadata and binary content, preserving the folder hierarchy. Large attachment sets may require chunked transfer. |
| News and Forums | Mapping required | Project News posts and Forum threads contain team communications and discussions. We export these as structured text records with author and timestamp, noting that they are low-priority migration objects. |
| Help Desk Customers | Mapping required | Help Desk Customers are a distinct role in Planio, separate from users. They can submit tickets via email without having a full user account. We map these to the destination's contact or customer object, preserving ticket history. |
| Agile Boards | Mapping required | Kanban boards in Planio are a Pro feature and are derived from Issue data rather than stored as a separate object. We reconstruct board state by mapping Issue status and assignee to the destination's board columns. |
| Custom Roles and Permissions | Mapping required | Planio allows administrators to define custom roles with granular permissions per Project. We export role definitions and membership assignments and remap them to the destination's equivalent permission model. |
| Users | Fully supported | Users in Planio include login, email, name, admin flag, and preferences. We export all active users and preserve group memberships and project-level role assignments. Locked or suspended users require explicit handling. |
Gotchas
What to watch for in Planio migrations
Issues we've hit on past Planio migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.
European time zone defaults require manual reconfiguration
Help Desk Customers are a distinct role from Users
Team Chat and custom domain are paid add-ons, not included
CSV import for bulk Issues does not preserve sub-issue hierarchy automatically
Custom fields must be created at the destination before bulk Issue import
| Severity | Issue |
|---|---|
| Low | European time zone defaults require manual reconfiguration |
| Medium | Help Desk Customers are a distinct role from Users |
| Medium | Team Chat and custom domain are paid add-ons, not included |
| High | CSV import for bulk Issues does not preserve sub-issue hierarchy automatically |
| Medium | Custom fields must be created at the destination before bulk Issue import |
Leaving Planio?
Where Planio customers move next
5 destinations Planio can migrate to.
How a Planio migration works
Four steps, Planio-specific
Connect
OAuth 2.0 into Planio. Scopes limited to read-only on the data we move.
Map
We translate Planio-specific structures (custom fields, objects, value lists) to the destination's model.
Sample
Test with a 50–200 record subset to validate Planio quirks before production.
Migrate
Full migration with Planio rate-limit handling. Rollback available throughout.
FAQ
Planio migration FAQ
Answers to the questions buyers ask most during Planio migration scoping. Not seeing yours? Book a call.
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