HRMS

Migrate your CIPHR data

UK-focused HR and payroll SaaS platform for mid-market organisations (200–2,000 employees) with integrated recruitment, learning, and benefits modules.

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In its favor

Why people choose CIPHR

The signal that keeps CIPHR on the shortlist. Sourced from G2, Capterra, and customer scoping calls.

CIPHR's integrated payroll module was named Software Product of the Year at the CIPP Annual Excellence Awards 2025, making it a strong choice for UK organisations that want a single vendor for HR and payroll.

The platform targets UK organisations with 200 to 2,000 employees specifically, meaning the product is calibrated for mid-market complexity without the overhead of enterprise-only systems.

Customers report the system is easy to navigate and use day-to-day, reducing the training burden on HR and payroll teams when the platform is first adopted.

The platform's customer support team receives consistently positive mentions in reviews, with customers describing interactions as proactive, helpful, and responsive.

CIPHR offers a full suite of complementary products — payroll, recruitment, LMS, flexible benefits, and onboarding — under one contract, reducing the number of vendors an HR team must manage.

Pricing is cited as a significant pain point — customers note the platform is expensive and does not fully remove admin burden despite the cost, leading some to seek lower-cost alternatives.

Some customers report issues with the payroll and bureau service, including problems when specific support contacts leave the account, indicating inconsistency in payroll service delivery.

The reporting tool has received criticism from customers who want more flexible or powerful analytics, suggesting organisations with complex reporting needs may outgrow the built-in capabilities.

Smaller organisations within the 200-employee lower bound may find the platform over-specified for their needs, prompting migration to simpler HR tools as they scale.

Reasons to switch

Why people leave CIPHR

The recurring reasons buyers give for replacing CIPHR. Presented as facts, not knocks.

Platform scorecard

Strengths, weaknesses, and where CIPHR fits

Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.

SWOT — strengths, weaknesses, and use-case fit

Strengths

Integrated HR, payroll, recruitment, and learning under one vendor contract.Award-winning UK payroll module with strong compliance credentials.Consistently praised customer support team with specialist product knowledge.Suitable for UK mid-market organisations with 200–2,000 employees.Robust API framework with SOC 2 certification and existing third-party integrations.

Weaknesses

No public pricing — quotes are custom and opaque, making cost comparison difficult before purchase.Reporting and analytics are considered limited by some customers compared to dedicated BI tools.Payroll bureau service quality has been inconsistent according to customer feedback.May be over-specified for smaller organisations below the 200-employee target range.Expenses module data is not currently supported for migration out of CIPHR.

Where it works

UK mid-market organisations with 200-2,000 employees seeking integrated HR, payroll, recruitment, and learning from a single vendor.UK-based HR teams requiring award-winning payroll with CIPP-certified RTI submissions and year-end compliance capabilities.Organisations using G-Cloud procurement frameworks, as CIPHR is an approved supplier on the UK Digital Marketplace.Teams that value dedicated account support with specialist product knowledge, particularly during implementation and ongoing administration.Growing UK businesses that want to consolidate vendors rather than manage separate contracts for HR, payroll, LMS, and benefits.

Where it struggles

Organisations below 200 employees where the platform's feature set and pricing feel disproportionate to HR complexity needs.Businesses requiring advanced workforce analytics, custom dashboards, or integration with dedicated BI tools for complex reporting.Teams needing deep integration between HR data and expense management, as expenses module data cannot currently be exported.Organisations sensitive to cost, particularly where the expense does not demonstrably reduce ongoing administrative workload.Companies relying on consistent payroll bureau service continuity when specific support contacts depart.

Pricing tiers

CIPHR pricing overview

CIPHR does not publish fixed pricing online. Quotes are issued on a custom basis, typically per user per month, and the final price depends on which modules are selected (HR core, payroll, recruitment, LMS, benefits) and the number of employees. Organisations with 200 to 2,000 employees are the stated target market. Starting prices around £7 per user per month appear in third-party listings but likely reflect entry-level configurations only.

Service Packages

Tier 1 of 1

Custom quote (per user/month)

What's included

Three service package levels covering different organisational sizes and needsFull HR and payroll functionality across all tiersModules include recruitment, onboarding, learning, expenses, and benefitsPricing is tailored to the specific modules and employee count selectedNo public pricing — requires a sales consultation

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Pricing is informational. FlitStack AI does not bill on CIPHR's schedule — see our quote-based pricing →

What gets migrated

CIPHR object support

Object-by-object support for CIPHR migrations. Per-pair details surface during scoping.

Employees

Fully supported

The core object in CIPHR. Employee records include contact details, employment history, compensation, manager relationships, and org structure. We extract the full employee profile including all standard fields and map any custom properties to the destination schema.

Employment Details

Fully supported

CIPHR stores start dates, job titles, departments, cost centres, employment type, and contract terms as distinct fields within the employee record. We preserve each sub-field and maintain the linkage back to the parent employee during migration.

Payroll Records

Mapping required

CIPHR's payroll module holds historical pay data, deductions, tax codes, and pension contributions. We extract payroll histories including year-to-date figures and map them to the destination's payroll or compensation object. Deduction codes and pension schemes require field-level mapping since naming conventions vary between systems.

Absence and Leave

Fully supported

CIPHR tracks sickness, holiday, and other leave types with accrual balances. We export the current balance and leave history for each employee, preserving the leave type names as they appear in CIPHR.

Recruitment / Applicants

Mapping required

CIPHR includes a recruitment module for job postings, candidate records, and onboarding workflows. We extract candidate data and vacancy records. Custom stages or workflow statuses defined in CIPHR are mapped to the destination's pipeline stages explicitly.

Onboarding

Mapping required

Onboarding tasks, document acceptance records, and checklist completions are stored in CIPHR. We capture which documents have been signed and what onboarding steps are complete. Custom onboarding templates require manual field mapping before transfer.

Learning / Training Records

Mapping required

CIPHR's LMS tracks course assignments, completion dates, and quiz results. We export learning history and map course names to the destination LMS. CIPHR's off-the-shelf content library references may not have equivalents in all destination systems.

Documents

Mapping required

CIPHR stores employee documents including contracts, policies, and ID records. We export document metadata and content where accessible. Documents are mapped by type and associated employee; filename conventions in CIPHR may need normalisation.

Benefits

Mapping required

CIPHR's benefits module holds enrolment records and flexible benefit selections. We extract benefit plan names, employee enrolments, and contribution amounts. Benefit plan identifiers are mapped to the destination's benefit structure.

Expenses

Not in this platform

CIPHR includes an expenses module. Expense records and receipts are not currently supported for migration due to the complexity of line-item data and receipt attachments in the CIPHR schema. We recommend exporting this data separately as a spreadsheet before migration.

Performance Appraisals

Mapping required

Appraisal records, ratings, and 360 feedback submissions are stored in CIPHR. We extract completed appraisal cycles and map ratings to the destination's review schema. Custom appraisal templates require pre-migration field mapping.

Custom Properties

Mapping required

Organisations can define custom fields on employee and related objects in CIPHR. We extract all custom property values and map them explicitly to destination fields. Custom property names and data types are reviewed during scoping to ensure correct type conversion at the destination.

Organisations / Departments

Fully supported

CIPHR stores the org hierarchy including departments, locations, and cost centres. We export the full structure and preserve parent-child relationships in the destination.

Users and System Access

Mapping required

CIPHR user accounts, roles, and permission sets control access within the platform. We export user-role assignments. Role names are mapped to the destination's equivalent permission structure since RBAC models differ across systems.

Gotchas

What to watch for in CIPHR migrations

Issues we've hit on past CIPHR migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.

Medium

No public pricing means migration budget estimates are harder to pin down

High

Payroll bureau clients face higher migration complexity

Medium

Absence balance recalculation at the destination can cause accrual discrepancies

Low

Custom onboarding templates require manual pre-mapping

How a CIPHR migration works

Four steps, CIPHR-specific

Connect

Not publicly documented — Apideck integration uses OAuth 2.0 and Vault for credential management into CIPHR. Scopes limited to read-only on the data we move.

Map

We translate CIPHR-specific structures (custom fields, objects, value lists) to the destination's model.

Sample

Test with a 50–200 record subset to validate CIPHR quirks before production.

Migrate

Full migration with CIPHR rate-limit handling. Rollback available throughout.

FAQ

CIPHR migration FAQ

Answers to the questions buyers ask most during CIPHR migration scoping. Not seeing yours? Book a call.

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Most CIPHR migrations under 1M records finish in 48–72 hours end-to-end. Larger orgs with custom objects or buyer-side security review typically take 5–7 days.

Ready when you are

Migrate CIPHR.
Without the rebuild.

Free scoping call with a migration engineer. Tell us about your CIPHR setup and destination — written quote back within a business day.

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