CRM migration

Migrate from Vaulta to Freshsales

Field-level mapping, validation, and rollback between Vaulta and Freshsales. We move data and schema; workflows are rebuilt natively in Freshsales.

Vaulta logo

Vaulta

Source

Freshsales

Destination

Freshsales logo

Compatibility

91%

10 of 11

objects map 1:1 between Vaulta and Freshsales.

Complexity

CModerate

Timeline

48–72 hours

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

Vaulta and Freshsales both model sales data around contacts, companies, and deals, but the two platforms organize those objects differently. Vaulta typically uses a flat contact model with company associations, while Freshsales splits person-level records into a Lead module (pre-qualification) and a Contact module (post-qualification), each with its own lifecycle stage tracking. Vaulta pipelines map to Freshsales deal stages scoped to individual sales pipelines, and Vaulta custom fields migrate as Freshsales custom fields — the field label, type, and pick-list values transfer directly. Activities such as calls, emails, and meetings become Freshsales tasks and events with original timestamps and owner links preserved. FlitStack AI sequences the migration so foreign-key dependencies resolve correctly: accounts first, then contacts and leads, then deals, then activities. The migration runs via authenticated API access to both platforms, with a sample migration and field-level diff before the full run commits. Workflows, automations, and email templates do not migrate — those require manual rebuild in Freshsales Workflows, which FlitStack can document as a reference deliverable. A 24–48 hour delta-pickup window captures any in-flight changes made in Vaulta during the cutover window.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

Vaulta logo

Vaulta

What's pushing teams away

  • Some EOS holders viewed the rebrand as cosmetic rather than substantive, arguing that underlying scalability and developer ecosystem issues were not addressed by the token change.
  • Long-standing concerns about low dApp activity and limited real-world adoption on EOS persisted through the Vaulta transition, prompting some developers to migrate to EVM chains instead.
  • The voluntary nature of the token swap meant exchanges and wallets had to independently support the Vaulta (A) token, creating a fragmented support timeline where some platforms delayed or refused to honor the swap.

Choosing

Freshsales logo

Freshsales

What's pulling them in

  • Lowest barrier to entry among major CRMs — the free tier supports up to 3 users and includes core CRM functionality before committing to per-seat pricing.
  • Built-in chat, email, and phone reduce reliance on third-party integrations for basic sales communication and contact management.
  • Freddy AI contact scoring and deal insights are included on Pro plans at a lower price than comparable HubSpot tiers.
  • Kanban pipeline views across Contacts, Accounts, and Deals provide visual deal management without requiring custom configuration.
  • Integration with the broader Freshworks ecosystem (Freshdesk, Freshchat, Freshservice) reduces tool sprawl for teams already using Freshworks.

Object mapping

How Vaulta objects map to Freshsales

Each row shows how a Vaulta object lands in Freshsales, including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

Vaulta

Contact

maps to

Freshsales

Lead / Contact

1:many
Fully supported

Vaulta person records split based on qualification status: unqualified Vaulta contacts with no deal association migrate to Freshsales Lead. Vaulta contacts associated with a deal or marked as a customer migrate to Freshsales Contact. The split rule is configurable — your team chooses the threshold based on Vaulta's status field values.

Vaulta

Company

maps to

Freshsales

Account

1:1
Fully supported

Vaulta company records map directly to Freshsales Account. Company name maps to Account Name, domain to Website, industry pick-list to Industry field with value-by-value mapping. Vaulta parent-child company hierarchies map to Freshsales Parent Account lookup; circular references are flagged and resolved by FlitStack before the migration run.

Vaulta

Deal

maps to

Freshsales

Deal

1:1
Fully supported

Vaulta deal records map to Freshsales Deal. Deal name, amount, close date, and owner email transfer directly. Vaulta deal stage names map to Freshsales pipeline stage names — each Vaulta pipeline becomes a Freshsales pipeline. Multiple Vaulta pipelines require multiple Freshsales pipelines to be configured before data lands.

Vaulta

Pipeline

maps to

Freshsales

Pipeline

1:1
Fully supported

Each Vaulta deal pipeline becomes a Freshsales named pipeline. Freshsales pipeline configuration is a prerequisite — FlitStack delivers a pipeline setup plan that maps Vaulta pipeline names and stage counts to Freshsales pipeline and stage creation steps so the schema is ready before migration validation runs.

Vaulta

Activity (Call)

maps to

Freshsales

Task

1:1
Fully supported

Vaulta call logs migrate as Freshsales Tasks with Type set to 'Call'. Subject, duration, outcome, notes, original timestamp, and owner email are preserved. Freshsales call logs created via built-in phone also create Task records — the migration aligns both patterns.

Vaulta

Activity (Email)

maps to

Freshsales

Task

1:1
Fully supported

Vaulta email activity records migrate as Freshsales Tasks with Type set to 'Email'. Subject line, body preview, timestamp, and owner are mapped. HTML email body is stored as a custom field or attachment to preserve formatting when plain-text mapping is insufficient.

Vaulta

Activity (Meeting)

maps to

Freshsales

Event

1:1
Fully supported

Vaulta meeting records map to Freshsales Events. Start time, end time, location, title, description, and attendees transfer. Owner resolution by email match applies to meeting records the same way it applies to contacts and deals. If the meeting includes external participants not present in Freshsales, FlitStack creates placeholder contacts or links them to existing records based on email addresses to maintain a complete attendee list.

Vaulta

Note

maps to

Freshsales

Note

1:1
Fully supported

Vaulta note records migrate to Freshsales Notes. Rich-text formatting is preserved where Vaulta and Freshsales both support HTML note bodies. Plain-text notes transfer as-is. Note attachments re-upload as Freshsales file attachments. For notes containing embedded images or linked files, FlitStack extracts those assets, stores them in Freshsales's file repository, and updates the note body to reference the new file URLs so the visual context is retained.

Vaulta

Custom Object

maps to

Freshsales

Custom Object

1:1
Fully supported

Vaulta custom objects migrate to Freshsales Custom Objects 1:1. Freshsales Custom Objects (Enterprise plan feature) support custom fields, relationships, and reporting — your Vaulta custom object schema is recreated in Freshsales before migration validation. Custom object associations requiring junction behavior are surfaced in the migration plan.

Vaulta

Owner

maps to

Freshsales

User

1:1
Fully supported

Vaulta owner IDs resolve to Freshsales users by email address match. Vaulta user email addresses are matched against Freshsales user accounts. Unmatched owners are flagged in the pre-migration audit — your Freshsales admin either invites them to Freshsales or assigns their records to a fallback owner before the migration run commits.

Vaulta

Attachment / File

maps to

Freshsales

File Attachment

1:1
Fully supported

Vaulta file attachments on contacts, companies, and deals re-upload to Freshsales as file attachments on the corresponding records. File size limits apply: Freshsales enforces 25MB per file on most plans. Inline images embedded in note bodies are extracted and re-hosted as Freshsales file attachments.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

Vaulta logo

Vaulta gotchas

High

Token swap is voluntary with no forced deadline

High

Smart contracts must be rewritten for EVM

Medium

Off-chain dApp state is not included in the chain migration

Medium

Transaction history references deprecated EOS action types

Low

Wallet key permissions map 1:1 but EVM address format differs

Freshsales logo

Freshsales gotchas

Medium

Freddy AI is Pro-tier only despite heavy marketing

High

Post-migration emails and sequences are disabled

Medium

Bot session credits are a one-time 500-session allocation

Medium

Phone credits charged per minute with no cap

Low

File storage limits scale with plan tier

Pair-specific challenges

  • Lead conversion field mapping must be configured before records land in Freshsales

    Freshsales Lead conversion maps Lead fields to Contact, Account, and Deal fields. If your Vaulta leads contain custom fields that don't have matching custom fields on the Freshsales destination objects, those field values are silently dropped during conversion. We flag every Vaulta custom field that lacks a Freshsales counterpart before migration, so your admin can create the receiving custom fields in Freshsales before the first lead conversion runs. This is not handled automatically — it requires Freshsales admin action on your side before records are eligible for conversion.

  • Freshsales API rate limits vary by plan and can throttle large migrations

    Freshsales enforces API rate limits of 1000 requests per hour on the Growth plan, 2000 on Pro, and 5000 on Enterprise. Migrations exceeding these thresholds receive 429 Too Many Requests responses and must implement exponential backoff. FlitStack AI monitors response headers and backs off automatically, but high-volume migrations on Growth or Pro plans may require multi-day migration windows. We surface the expected migration duration during scoping and can recommend a plan upgrade if your current tier's limits would extend the cutover beyond acceptable downtime.

  • Multi-pipeline Vaulta setups require Freshsales pipeline pre-configuration

    Vaulta accounts with multiple deal pipelines need corresponding Freshsales pipelines configured before data can map correctly. Each Freshsales pipeline must be created with its own stage set, and the pipeline name must match Vaulta's pipeline name for stage value-mapping to work. We deliver a pipeline configuration plan as part of the migration package, but Freshsales pipeline creation requires an admin with account-level access and must be completed before the migration validation step runs.

  • Vaulta activity records without timestamps default to migration run date

    Vaulta activities that lack a created_at or occurred_at timestamp cannot preserve their original date in Freshsales because Freshsales Task and Event records require a created_at value. We flag timestamp-missing activities during the audit phase and either populate them with Vaulta's last_modified value or flag them for your team to set manually after migration. Activities without any date field become new Freshsales tasks dated at migration time. If no date is available, FlitStack may use the Vaulta record's last updated timestamp as a fallback, preserving the most recent interaction timeline.

  • Freshsales lifecycle stage values are case-sensitive on import

    Freshsales lifecycle stage values are case-sensitive on import. Vaulta lifecycle stages such as 'Lead' or 'contacted' must match Freshsales pick-list values exactly — case-sensitive. If Vaulta uses mixed-case or abbreviated stage names, value mapping must be configured to route each source value to the correct Freshsales pick-list entry. We build the value map during the scoping phase and validate it against the Freshsales pick-list settings in your target account before the migration runs. Proper case handling also avoids duplicate pick-list entries that could skew lifecycle reporting, and FlitStack will validate the mapping with a trial import.

Migration approach

Six steps for a successful Vaulta to Freshsales data migration

  1. Audit Vaulta data model and Freshsales target schema

    FlitStack AI reads your Vaulta data via API — contacts, companies, deals, activities, custom objects, and custom fields — and audits it for duplicate records, missing required fields, and owner email coverage. We simultaneously inspect your Freshsales target account schema to identify which custom fields and pipelines already exist. The output is a pre-migration gap report that lists every custom field needing Freshsales creation, every pipeline needing Freshsales configuration, and every owner needing Freshsales user account provisioning.

  2. Build field mapping and pipeline configuration plan

    Our migration engineers build a complete field mapping document from Vaulta fields to Freshsales fields — direct mappings, value mappings, and custom field creation steps. For multi-pipeline Vaulta accounts, we deliver a Freshsales pipeline configuration plan that maps each Vaulta pipeline name and stage to a Freshsales pipeline and stage set. This plan is reviewed and approved by your team before any data movement begins. Owner resolution rules are documented: unmatched owner emails are flagged for admin action.

  3. Run sample migration with field-level diff

    A representative slice of records — typically 100–500 spanning contacts, companies, deals, and activities — migrates to your Freshsales account. We generate a field-level diff comparing source Vaulta values against the resulting Freshsales field values. You review the diff to verify lifecycle stage mapping, pipeline-to-stage mapping, owner resolution, and note formatting. No full migration runs until you approve the sample. Freshsales lead conversion behavior is tested with at least one converted lead.

  4. Execute full migration with delta-pickup window

    The full migration runs against your Freshsales account using authenticated API access. Accounts are migrated first, then contacts and leads, then deals, then activities — sequencing respects Freshsales foreign-key requirements. A delta-pickup window of 24–48 hours runs concurrently with the migration: any Vaulta records modified during the cutover window are captured and synced to Freshsales after the initial bulk run completes. Audit logging tracks every operation. One-click rollback is available if reconciliation finds unexpected discrepancies.

  5. Post-migration validation and workflow rebuild reference

    FlitStack delivers a post-migration validation report comparing record counts, field-value distributions, and owner assignment rates between Vaulta and Freshsales. We export Vaulta workflow definitions as a structured reference document so your Freshsales admin can rebuild automations in Freshsales Workflows (available on Pro and Enterprise). Reports and dashboards must be rebuilt in Freshsales Analytics — underlying report data is migrated, but the report configurations are not.

Platform deep dives

Context on both ends of the pair

Vaulta logo

Vaulta

Source

Strengths

  • Mature underlying technology — Vaulta inherits years of EOS Network smart-contract and inter-blockchain infrastructure rather than starting from a new chain.
  • Token-supply restructure at the swap (10B EOS down to 2.1B A) creates a cleaner unit economics narrative than the legacy EOS supply curve.
  • Banking Advisory Council with named executives from Systemic Trust, Tetra, and ATB Financial bridges traditional finance and on-chain product design.
  • Strategic partnerships with Ceffu, Spirit Blockchain, and Blockchain Insurance Inc anchor real custody and insurance products around the chain.
  • Four-pillar product roadmap (Wealth Management, Consumer Payments, Portfolio Management, Insurance) provides clear product-market lanes for builders deploying on the chain.

Weaknesses

  • Not a CRM in any meaningful sense — Vaulta has no Contact, Account, Deal, or Lead object model and cannot be migrated using standard CRM mapping techniques.
  • Brand-new rebrand (March 2025) with token swap completing through 2025; customers and counterparties are still adjusting to the new identity.
  • Web3 banking is a regulatory grey zone — banking partnerships and insurance products carry jurisdictional risk that traditional CRM platforms do not.
  • EOS history includes contentious governance and unrealised promises; some institutional buyers will discount the rebrand on that basis alone.
  • Catalog category 'crm' is materially incorrect — Vaulta is a blockchain network, not a customer relationship management tool; this is a catalog data-quality issue.
Freshsales logo

Freshsales

Destination

Strengths

  • Generous free tier for small teams with core CRM functionality without per-seat costs.
  • All-in-one sales CRM with built-in telephony, chat, and email reducing third-party tool dependency.
  • Freddy AI contact scoring and deal predictions available on Pro tier.
  • Multiple pipeline views with Kanban and list options across all plans.

Weaknesses

  • Reports lack depth compared to competitors like HubSpot, with limited customization options.
  • Integration setup is poorly documented with no clear guides for connecting third-party tools.
  • AI features gated behind $39/user/month Pro tier despite marketing emphasis on Freddy AI.
  • Bot sessions limited to 500 one-time allocation with no monthly refresh.

Complexity grading

How hard is this migration?

Moderate CRM migration. 2 of 8 objects need a manual workaround.

C

Overall complexity

Moderate migration

Derived from compatibility, mapping clarity, API constraints, and data volume across Vaulta and Freshsales.

  • Object compatibility

    C

    2 of 8 objects need a manual workaround.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    8-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    C

    Vaulta: Determined per node operator and per RPC endpoint; not a centrally enforced limit. Free public endpoints throttle aggressively; paid infrastructure providers expose higher limits..

  • Data volume sensitivity

    B

    Vaulta doesn't expose a bulk API — REST + parallelization used for high-volume runs.

Estimator

Estimate your Vaulta to Freshsales migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about Vaulta to Freshsales data migrations

Answers to the questions buyers ask most during Vaulta to Freshsales migration scoping. Not seeing yours? Book a call.

Can't find your answer?

Walk through your Vaulta to Freshsales migration with a real engineer — 30 minutes, free, written quote within 24 hours.

Book a free 30 minute consultation

Most Vaulta-to-Freshsales migrations complete in 48–72 hours of clock time for under 50,000 total records. Larger setups with more than 500,000 records, multiple Vaulta pipelines, or extensive custom field coverage extend to 5–7 days. The longest single step is typically pipeline configuration planning and Freshsales admin setup — data movement itself is fast once the schema is ready. We provide a scoping estimate within one business day of receiving Vaulta API access.

Adjacent paths

Related migrations to explore

Ready when you are

Move from Vaulta.
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