Migrate your SendPulse data
Multi-channel marketing platform combining email, SMS, chatbots, and web push under one roof, with a lightweight built-in CRM for small businesses and agencies.
In its favor
Why people choose SendPulse
The signal that keeps SendPulse on the shortlist. Sourced from G2, Capterra, and customer scoping calls.
Multi-channel reach from a single tool — users appreciate having email, SMS, chatbots, and web push notifications managed in one interface without juggling separate platforms.
Free tier with genuine utility — up to 500 subscribers and 15,000 monthly emails with a built-in CRM and 3 chatbots lets small teams validate the platform before committing.
Chatbot builder depth on Telegram and other messengers — reviewers specifically cite SendPulse as superior for building sophisticated multi-step Telegram automation scenarios.
Affordable pricing relative to competitors — Capterra reviews show strong value-for-money scores, particularly for small businesses with up to 50 employees.
Drag-and-drop automation flows are straightforward to configure — users report that Automation 360 reduces setup time compared to platforms like Mailchimp.
Email sending restrictions and unpredictable delivery delays — over half of negative Capterra reviews cite blocked lists, moderation queues, and inconsistent inbox delivery as ongoing pain points.
Limited and shallow reporting — users describe the analytics dashboard as lacking the detail needed for meaningful campaign optimization and ROI analysis.
Customer support inconsistency — while some reviews praise responsiveness, others report difficulty reaching knowledgeable staff for technical or billing issues.
Scaling cost surprises — as subscriber lists grow beyond plan limits, pricing escalates and the per-sender-address cap on lower tiers becomes a friction point.
Feature gaps compared to dedicated CRMs — the built-in CRM is lightweight; users needing robust pipeline management, custom objects, or advanced forecasting outgrow it.
Reasons to switch
Why people leave SendPulse
The recurring reasons buyers give for replacing SendPulse. Presented as facts, not knocks.
Platform scorecard
Strengths, weaknesses, and where SendPulse fits
Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.
SWOT — strengths, weaknesses, and use-case fit
Strengths
Weaknesses
Where it works
Where it struggles
Pricing tiers
SendPulse pricing overview
SendPulse uses a subscriber-count + feature-tier billing model. Email volume is unlimited on paid tiers; billing is driven by unique subscriber count per month and plan tier. SMS and messenger messages are priced per-country per-message on a pay-as-you-go basis. The free tier includes 15,000 emails and 500 subscribers with access to basic automation and CRM features.
Free
Tier 1 of 5
$0 (free forever)
What's included
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Book a free 30 minute consultationPricing is informational. FlitStack AI does not bill on SendPulse's schedule — see our quote-based pricing →
What gets migrated
SendPulse object support
Object-by-object support for SendPulse migrations. Per-pair details surface during scoping.
Contacts
Fully supportedSendPulse CRM Contacts are standard structured records with name, email, phone, and custom properties. The platform supports export via UI to XLSX/CSV and via REST API. We map Contacts 1:1 in most migrations, preserving all standard fields and custom properties as name-value pairs.
Companies
Fully supportedCRM Companies (Accounts) are first-class objects in SendPulse linked to Contacts via a many-to-one relationship. Export is available per-object. We preserve the company-contact linkage during migration by importing both objects and maintaining the foreign key relationship.
Deals
Fully supportedSendPulse Deals include name, value, stage assignment, responsible user, and custom fields. Deal stages map to pipeline stages, which we reconstruct in the destination using the platform's stage export. We carry forward deal value and stage history where the destination schema supports it.
Tasks
Fully supportedCRM Tasks in SendPulse have title, due date, assignee, status, and linked contact/company. Export is available to XLSX, CSV, or XLS formats. We map Tasks directly, preserving the linked entity reference by resolving the contact or company ID during import.
Mailing Lists
Fully supportedSendPulse Mailing Lists group Subscribers for campaign targeting. Both objects are exportable individually. We treat Mailing Lists as segment definitions and Subscribers as the contact records, mapping them to equivalent list/tag structures in the destination CRM.
Subscribers
Mapping requiredSubscribers are the recipient records in SendPulse's email service, with variables like first name, last name, email, phone, and subscription status. The unique subscriber count drives billing. We preserve subscriber status (active/unsubscribed/bounced) and custom variables, but subscription status semantics differ by platform and require explicit mapping.
Automation Flows
Mapping requiredAutomation 360 flows define multi-step triggered sequences across email and SMS channels. Each flow has conditions, actions, and delay steps. SendPulse does not expose a full programmatic export of flow logic via standard API. We reconstruct flows by documenting the trigger, conditions, and step sequence from screenshots or manual export, then rebuild them in the destination or implement them as equivalent automation rules.
Sender Email Addresses
Mapping requiredSendPulse bills up to 300 sender addresses on Pro and unlimited on Enterprise. These are verified SMTP senders tied to campaigns. Migration requires re-verification of sender domains or IPs in the destination ESP, which is a manual step outside the data migration scope.
Campaign Statistics
Mapping requiredEmail campaign results include open rates, click rates, bounce data, and unsubscribes. SendPulse exports statistics to CSV or to a mailing list. We extract these as reporting records and import them as historical campaign performance data, noting that the raw event-level log is not publicly accessible via API.
Products
Mapping requiredSendPulse CRM Products include name, price, SKU, category, and hidden integration fields used for POS or payment gateway metadata. Hidden fields (String/Number type, up to 255 characters) are stored under Integration fields. We export all product fields including hidden ones, mapping them to destination product or item records and preserving integration field values as custom metadata.
Chatbots
Mapping requiredSendPulse supports chatbots on Telegram, Facebook Messenger, Instagram, WhatsApp, TikTok, and Viber. Chatbot configurations include flow logic, trigger conditions, and message content. Export is not available via API or UI. We document chatbot structure from screenshots and rebuild the message trees in the destination platform, noting that platform-specific channel integrations will need reconfiguration.
Landing Pages
Not in this platformSendPulse Landing Pages are self-contained web assets built on the platform. They are not exposed via API for export. The HTML content, form fields, and connected CRM logic cannot be programmatically extracted. We recommend migrating form configurations and lead data separately while rebuilding landing pages manually in the destination tool.
Online Courses / Students
Mapping requiredSendPulse's Course Builder creates courses with lessons and tracks student enrollment, progress, and completion. Student records are exportable. Course content (video, text) resides on SendPulse's platform and cannot be exported. We migrate student enrollment and progress data, flagging that course media must be re-hosted in the destination LMS.
| Object | Support | Notes |
|---|---|---|
| Contacts | Fully supported | SendPulse CRM Contacts are standard structured records with name, email, phone, and custom properties. The platform supports export via UI to XLSX/CSV and via REST API. We map Contacts 1:1 in most migrations, preserving all standard fields and custom properties as name-value pairs. |
| Companies | Fully supported | CRM Companies (Accounts) are first-class objects in SendPulse linked to Contacts via a many-to-one relationship. Export is available per-object. We preserve the company-contact linkage during migration by importing both objects and maintaining the foreign key relationship. |
| Deals | Fully supported | SendPulse Deals include name, value, stage assignment, responsible user, and custom fields. Deal stages map to pipeline stages, which we reconstruct in the destination using the platform's stage export. We carry forward deal value and stage history where the destination schema supports it. |
| Tasks | Fully supported | CRM Tasks in SendPulse have title, due date, assignee, status, and linked contact/company. Export is available to XLSX, CSV, or XLS formats. We map Tasks directly, preserving the linked entity reference by resolving the contact or company ID during import. |
| Mailing Lists | Fully supported | SendPulse Mailing Lists group Subscribers for campaign targeting. Both objects are exportable individually. We treat Mailing Lists as segment definitions and Subscribers as the contact records, mapping them to equivalent list/tag structures in the destination CRM. |
| Subscribers | Mapping required | Subscribers are the recipient records in SendPulse's email service, with variables like first name, last name, email, phone, and subscription status. The unique subscriber count drives billing. We preserve subscriber status (active/unsubscribed/bounced) and custom variables, but subscription status semantics differ by platform and require explicit mapping. |
| Automation Flows | Mapping required | Automation 360 flows define multi-step triggered sequences across email and SMS channels. Each flow has conditions, actions, and delay steps. SendPulse does not expose a full programmatic export of flow logic via standard API. We reconstruct flows by documenting the trigger, conditions, and step sequence from screenshots or manual export, then rebuild them in the destination or implement them as equivalent automation rules. |
| Sender Email Addresses | Mapping required | SendPulse bills up to 300 sender addresses on Pro and unlimited on Enterprise. These are verified SMTP senders tied to campaigns. Migration requires re-verification of sender domains or IPs in the destination ESP, which is a manual step outside the data migration scope. |
| Campaign Statistics | Mapping required | Email campaign results include open rates, click rates, bounce data, and unsubscribes. SendPulse exports statistics to CSV or to a mailing list. We extract these as reporting records and import them as historical campaign performance data, noting that the raw event-level log is not publicly accessible via API. |
| Products | Mapping required | SendPulse CRM Products include name, price, SKU, category, and hidden integration fields used for POS or payment gateway metadata. Hidden fields (String/Number type, up to 255 characters) are stored under Integration fields. We export all product fields including hidden ones, mapping them to destination product or item records and preserving integration field values as custom metadata. |
| Chatbots | Mapping required | SendPulse supports chatbots on Telegram, Facebook Messenger, Instagram, WhatsApp, TikTok, and Viber. Chatbot configurations include flow logic, trigger conditions, and message content. Export is not available via API or UI. We document chatbot structure from screenshots and rebuild the message trees in the destination platform, noting that platform-specific channel integrations will need reconfiguration. |
| Landing Pages | Not in this platform | SendPulse Landing Pages are self-contained web assets built on the platform. They are not exposed via API for export. The HTML content, form fields, and connected CRM logic cannot be programmatically extracted. We recommend migrating form configurations and lead data separately while rebuilding landing pages manually in the destination tool. |
| Online Courses / Students | Mapping required | SendPulse's Course Builder creates courses with lessons and tracks student enrollment, progress, and completion. Student records are exportable. Course content (video, text) resides on SendPulse's platform and cannot be exported. We migrate student enrollment and progress data, flagging that course media must be re-hosted in the destination LMS. |
Gotchas
What to watch for in SendPulse migrations
Issues we've hit on past SendPulse migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.
Automation 360 flows have no API export endpoint
Email send restrictions and moderation delays are common
Unique subscriber billing count differs from raw list size
Hidden product integration fields are not visible in standard export
Overdue payments deactivate the entire plan, not just one tool
| Severity | Issue |
|---|---|
| High | Automation 360 flows have no API export endpoint |
| High | Email send restrictions and moderation delays are common |
| Medium | Unique subscriber billing count differs from raw list size |
| Medium | Hidden product integration fields are not visible in standard export |
| Low | Overdue payments deactivate the entire plan, not just one tool |
Leaving SendPulse?
Where SendPulse customers move next
12 destinations SendPulse can migrate to.
How a SendPulse migration works
Four steps, SendPulse-specific
Connect
API key (token-based) into SendPulse. Scopes limited to read-only on the data we move.
Map
We translate SendPulse-specific structures (custom fields, objects, value lists) to the destination's model.
Sample
Test with a 50–200 record subset to validate SendPulse quirks before production.
Migrate
Full migration with SendPulse rate-limit handling. Rollback available throughout.
FAQ
SendPulse migration FAQ
Answers to the questions buyers ask most during SendPulse migration scoping. Not seeing yours? Book a call.
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