CRM

Migrate your OneHash CRM data

ERPNext-forked all-in-one CRM/ERP for SMBs with a generous free tier and INR-denominated pricing. The product covers sales, HR, and financials but inherits ERPNext's complexity and India-market focus.

Encrypted end-to-end with one-click rollback
Talk to a real migration engineer in minutes
OneHash CRM logo

In its favor

Why people choose OneHash CRM

The signal that keeps OneHash CRM on the shortlist. Sourced from G2, Capterra, and customer scoping calls.

Free starter tier with up to 2 users lets small teams evaluate the full CRM without a credit card commitment, according to OneHash pricing documentation.

Users cite the all-in-one bundling of CRM with ERP modules — HR, payroll, financial management, and projects — as eliminating the need to stitch together multiple tools.

Positive reviews on G2 and the OneHash website highlight responsive customer support and quick follow-up as a differentiator from larger competitors.

Multi-currency and multi-language support appeals to businesses managing global divisions from a single configurable platform, per product documentation.

Competitive pricing versus Salesforce and Zoho, with advanced customization options and extensive workflow automation cited on the product comparison page.

Initial complexity requires a steep learning curve — G2 reviewers note the software is 'initially complex' even if it becomes usable with practice.

Performance and loading issues reported on larger datasets suggest the platform does not scale as smoothly as enterprise-grade alternatives.

Limited documentation and unclear API specifications make custom integrations and data extraction difficult without developer involvement.

Businesses with purely US or European operations may find the India-market pricing structure and rupee billing cumbersome for budgeting and invoicing.

Some reviewers note the platform's aggressive sales outreach via Calendly and spam booking calls creates a negative first impression, driving early churn.

Reasons to switch

Why people leave OneHash CRM

The recurring reasons buyers give for replacing OneHash CRM. Presented as facts, not knocks.

Platform scorecard

Strengths, weaknesses, and where OneHash CRM fits

Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.

SWOT — strengths, weaknesses, and use-case fit

Strengths

Free starter plan for up to 2 users with chat history and inbox support, per official pricing page.All-in-one bundling of CRM with ERP modules reduces tool sprawl for small and mid-sized businesses.Multi-currency and multi-language support enables global operations from a single platform.Workflow automation for approvals, role assignments, and repetitive tasks, per product feature documentation.Strong customer support responsiveness highlighted across multiple review sources.

Weaknesses

Steep initial learning curve due to ERPNext-inherited complexity, cited by G2 reviewers.Limited public API documentation makes programmatic data extraction difficult without reverse-engineering.Performance degrades on large datasets, according to review themes around loading and lag issues.Limited customization compared to true ERPNext forks; white-label and DocType customization are restricted relative to self-hosted ERPNext.Aggressive outbound sales tactics, including Calendly booking spam, noted in Trustpilot reviews.

Where it works

Small businesses with 50 or fewer employees that need a full CRM without enterprise complexity, as evidenced by G2 reviewers who identify as small-business users managing leads and deals.Indian-market companies requiring INR-denominated billing and local accounting integration, given OneHash's India-focused positioning and pricing structure.Organizations with multi-country or multi-currency operations that need live exchange rate handling and consolidated billing, per G2 reviewer feedback on managing different branch currencies.Teams transitioning from spreadsheets or legacy software who want an all-in-one replacement for disconnected CRM, ERP, and HR tools in a single subscription.Small sales teams under 15 users seeking an affordable alternative to Salesforce or Zoho, given OneHash's Growth Plan minimum of 15 users at competitive pricing.

Where it struggles

Large organizations or teams with high data volumes, where performance degrades on large datasets and loading lag becomes a pain point, per review themes around loading issues.Businesses with purely US or European operations that prefer USD or EUR billing, given OneHash's INR-denominated pricing model and annual commitment structure.Teams requiring deep DocType-level customization or white-label branding, as OneHash restricts customization compared to true self-hosted ERPNext forks.Organizations needing programmatic data extraction or complex API integrations, since public API documentation is limited and custom development requires reverse engineering.Companies seeking a quick-setup CRM without training investment, because the initial learning curve steepens after an initially flat experience, according to validated G2 reviews.

Pricing tiers

OneHash CRM pricing overview

OneHash uses a free-tier-to-annual-paid model with pricing in Indian Rupees. The only publicly listed paid tier is the Growth plan at ₹1959 per month billed annually (approximately $22–24 USD at current rates). Enterprise pricing is available by custom quote. The Starter plan is capped at 2 users with limited chat features, making it a true trial rather than a functional production tier.

Starter

Tier 1 of 3

Free

What's included

Up to 2 users2 Agents3 InboxesUnlimited Chat90 Days Chat History

Need help selecting your CRM?

Book a free 30 minute consultation

Pricing is informational. FlitStack AI does not bill on OneHash CRM's schedule — see our quote-based pricing →

What gets migrated

OneHash CRM object support

Object-by-object support for OneHash CRM migrations. Per-pair details surface during scoping.

Contacts

Fully supported

Contacts in OneHash follow standard ERPNext DocType conventions with first_name, last_name, email, phone, and organization linkage. We migrate Contact records 1:1 with field-level mapping to the destination schema. Custom contact fields are preserved as custom properties in the target system.

Leads

Fully supported

Leads are managed as a distinct DocType before conversion to Contact or Opportunity. We preserve the full lead history including source, status, and conversion log. The lead-to-contact merge relationship is re-established in the destination by matching the converted contact reference.

Opportunities

Fully supported

Opportunities track deal stages within Pipelines. We migrate stage names, amounts, probability, and party information. Pipeline stage ordering is preserved via a separate stage-sequence map applied at import time.

Quotations

Fully supported

Quotations carry line items linked to Items, with tax templates and terms. We map Quotation items to the destination's equivalent object and preserve the quotation-to-opportunity linkage as a custom reference field.

Sales Orders

Mapping required

Sales Orders reference both Customers and Items and carry delivery and billing status flags. Order item rows must be mapped field-by-field because OneHash allows custom Item fields that may not exist in the destination. We flag any Item not found in the target catalog for manual review.

Customers

Fully supported

Customers are organization-level records linked to Contacts. We migrate the Customer record with its billing/shipping addresses and map the associated Contact relationship to the destination's account-contact model.

Items

Mapping required

Items include product/service definitions with pricing, stock data, and custom attributes. Since OneHash Items can carry extensive custom fields specific to the business, we map standard fields (name, SKU, rate) and flag custom Item properties for manual schema alignment.

Employees

Fully supported

Employee records include designation, department, and salary structure. We preserve the org-chart relationships and effective-dated compensation records. HR-specific fields are mapped to the destination's Employee object where available.

Projects

Fully supported

Projects carry Tasks, assignees, and time tracking. We migrate project metadata and task hierarchy. Open vs. completed status is carried over; task-level comments are mapped as notes.

Chart of Accounts

Mapping required

The Chart of Accounts defines the financial structure. We map account names, types, and parent-child hierarchy. Account numbers are preserved as-is where the destination supports them; otherwise they are stored as a custom property.

Custom Fields

Mapping required

OneHash allows DocType-level custom fields via ERPNext's Customize Form tool. We extract all custom field definitions from the affected DocTypes and map them to the destination's custom property schema. Fields without a clear destination counterpart are flagged for manual review.

Attachments

Mapping required

Documents attached to any DocType are migrated as binary blobs. We preserve the file name and linkage to the parent record. Large attachments may require chunked download and upload due to API payload limits.

Gotchas

What to watch for in OneHash CRM migrations

Issues we've hit on past OneHash CRM migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.

Medium

OneHash is a fork of ERPNext with Indian-market pricing

Medium

Annual billing is mandatory for paid plans above the free tier

High

No publicly documented API rate limits or bulk export endpoints

Medium

Custom Fields are DocType-specific and require schema discovery

How a OneHash CRM migration works

Four steps, OneHash CRM-specific

Connect

API key (read-only elevated access requires contacting OneHash support) into OneHash CRM. Scopes limited to read-only on the data we move.

Map

We translate OneHash CRM-specific structures (custom fields, objects, value lists) to the destination's model.

Sample

Test with a 50–200 record subset to validate OneHash CRM quirks before production.

Migrate

Full migration with OneHash CRM rate-limit handling. Rollback available throughout.

FAQ

OneHash CRM migration FAQ

Answers to the questions buyers ask most during OneHash CRM migration scoping. Not seeing yours? Book a call.

Can't find your answer?

Walk through your OneHash CRM migration with a real engineer — 30 minutes, free, written quote within 24 hours.

Book a free 30 minute consultation

Most OneHash CRM migrations under 1M records finish in 48–72 hours end-to-end. Larger orgs with custom objects or buyer-side security review typically take 5–7 days.

Ready when you are

Migrate OneHash CRM.
Without the rebuild.

Free scoping call with a migration engineer. Tell us about your OneHash CRM setup and destination — written quote back within a business day.

Free scoping call Quote in 1 business day 1,784 platforms supported