CRM migration
Field-level mapping, validation, and rollback between MOGO and Odoo CRM. We move data and schema; workflows are rebuilt natively in Odoo CRM.
MOGO
Source
Odoo CRM
Destination
Compatibility
10 of 10
objects map 1:1 between MOGO and Odoo CRM.
Complexity
BStandard
Timeline
48–72 hours
Overview
Teams move from MOGO to Odoo CRM when they need an all-in-one business platform — CRM, accounting, inventory, and HR in one system — rather than a vertical dental-only tool. MOGO stores contacts, companies, treatment records, appointments, and custom properties; Odoo CRM uses the res.partner model for contacts, crm.lead for leads and opportunities, and ir.attachment for files. The migration carries MOGO's patient and contact records into Odoo's res.partner, maps treatment records to a custom crm.lead model or custom fields, and reattaches activity logs (calls, emails, meetings) using Odoo's mail.message and mail.activity models with original timestamps preserved. Automations, workflow rules, and treatment-plan templates do not migrate — we export definitions as JSON for your Odoo developer to rebuild using Odoo's studio or Python module layer. Odoo's XML-RPC API handles the data load; we run a sample migration first and surface a field-level diff so you can verify every mapping before the full run commits.
Every standard and custom field arrives verified.
AI proposes the map; you confirm before any record moves.
Parent–child, lookups, and ownership stay linked.
Calls, emails, meetings — with original timestamps.
Documents, uploads, and inline notes move with the record.
Why teams make this switch
Leaving
What's pushing teams away
Choosing
What's pulling them in
Object mapping
Each row shows how a MOGO object lands in Odoo CRM, including any object-level transformations, lookup resolution, or schema-design dependencies.
Typical mapping — final map is confirmed during the sample migration step.
MOGO
Patient / Contact
Odoo CRM
res.partner
1:1MOGO patient records map directly to Odoo res.partner. Partner type (patient vs. company) maps to the partner's is_company flag. Individual patients get is_company=False; clinic or insurance contacts get is_company=True. MOGO custom properties on the patient record migrate as Odoo custom fields on res.partner.
MOGO
Appointment / Visit
Odoo CRM
mail.activity
1:1MOGO appointment records map to Odoo mail.activity entries with activity_type_id set to 'Appointment' or a custom type. The scheduled date maps to date_deadline, and the MOGO practitioner user maps to Odoo res.users by email. Completed visit notes map to mail.message on the partner record.
MOGO
Treatment Record / Procedure
Odoo CRM
crm.lead (custom fields)
1:1MOGO treatment records hold procedure codes, tooth numbers, and treatment dates that have no native Odoo equivalent. We create custom fields on crm.lead (Procedure_Code__c, Tooth_Number__c, Treatment_Date__c) and link each treatment record to the patient partner via res_id on the custom model. If Odoo Clinic/Medical modules are installed, these map to the corresponding medical object instead.
MOGO
Insurance / Billing Contact
Odoo CRM
res.partner (secondary)
1:1MOGO insurance carrier contacts map to separate res.partner records with partner_latitude for classification. The relationship to the patient (insured_by, guarantor) is stored as a custom field on the patient partner record. Odoo's accounting module uses these for vendor bills if invoices are generated in Odoo.
MOGO
Pipeline / Stage Label
Odoo CRM
crm.stage + sales.team
1:1MOGO has no native pipeline object — treatment stage labels (Initial Exam, In Progress, Completed) are custom pick-list values on the patient record. We create an Odoo crm.stage record per unique stage label, assign it to the default sales team or a custom team per MOGO location, and map the MOGO stage value to stage_id on crm.lead. Stage sequence and probability are configurable in Odoo after migration.
MOGO
Note / Clinical Note
Odoo CRM
mail.message
1:1MOGO clinical notes and general notes map to Odoo mail.message records with message_type='notification' attached to the patient res.partner. Original author and create date are preserved in message_id, author_id, and create_date. Rich-text formatting in MOGO notes is converted to Odoo's HTML-safe body field.
MOGO
Attachment / X-Ray / Document
Odoo CRM
ir.attachment
1:1MOGO file attachments (X-rays, consent forms, claim PDFs) are downloaded and re-uploaded to Odoo ir.attachment. Each attachment is linked via res_model='res.partner' and res_id pointing to the patient partner record. Binary content and original filename are preserved. Odoo's 25MB per-file limit applies; files larger than this are split or flagged for manual handling.
MOGO
User / Practitioner
Odoo CRM
res.users
1:1MOGO practitioner and staff user records map to Odoo res.users. Resolution is by email address. Unmatched MOGO users are flagged before migration — your Odoo admin either creates the res.users record first or assigns their MOGO records to a fallback owner. Inactive MOGO users migrate as inactive Odoo users to preserve historical ownership.
MOGO
Location / Office
Odoo CRM
res.country + crm.team
1:1MOGO multi-location setups map each office to an Odoo crm.team record with the office address stored on the team's partner_id. If MOGO locations are also company entities (multi-branch), each maps to a separate res.partner with is_company=True and child contacts per location.
MOGO
Custom Object / Special Property
Odoo CRM
Custom ir.model.data + field
1:1Any MOGO custom objects not covered above are exported as structured JSON and mapped to Odoo custom fields on the closest native object (res.partner, crm.lead). We deliver a schema plan listing the Odoo field name, type, and required flag for each custom MOGO property so your Odoo admin pre-creates the fields before the migration run.
| MOGO | Odoo CRM | Compatibility | |
|---|---|---|---|
| Patient / Contact | res.partner1:1 | Fully supported | |
| Appointment / Visit | mail.activity1:1 | Fully supported | |
| Treatment Record / Procedure | crm.lead (custom fields)1:1 | Fully supported | |
| Insurance / Billing Contact | res.partner (secondary)1:1 | Fully supported | |
| Pipeline / Stage Label | crm.stage + sales.team1:1 | Fully supported | |
| Note / Clinical Note | mail.message1:1 | Fully supported | |
| Attachment / X-Ray / Document | ir.attachment1:1 | Fully supported | |
| User / Practitioner | res.users1:1 | Fully supported | |
| Location / Office | res.country + crm.team1:1 | Fully supported | |
| Custom Object / Special Property | Custom ir.model.data + field1:1 | Fully supported |
Gotchas + challenges
Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.
MOGO gotchas
Sparse public API documentation for MOGO Cloud Dental
Minimal review volume limits migration risk assessment
Insurance carrier mappings require manual verification
Odoo CRM gotchas
Odoo.sh version gating blocks assisted migrations from trial
Enterprise modules fail to install on Community after database restore
Custom module view inheritance breaks between Odoo major versions
Custom fields risk losing their application context on Community
API access for Community is gated behind the Custom Plan
Pair-specific challenges
Migration approach
Scope the MOGO data export and identify custom properties
We extract a full data export from MOGO using the platform's API (XML-RPC or CSV export depending on your MOGO edition). We inventory every object — patients, appointments, treatments, notes, attachments, users, and locations — and count the distinct custom property labels on each object. This inventory drives the Odoo schema plan: we know exactly how many custom fields we need to create and on which Odoo model each one lands. We share the inventory with you for validation before any Odoo work begins.
Build the Odoo schema plan and pre-create custom fields
We deliver a schema plan listing every custom field to create in Odoo: field name, field type (char, integer, date, selection), required flag, and the target Odoo model (res.partner, crm.lead, etc.). For MOGO treatment stages, the plan includes a crm.stage creation checklist with stage name, sequence, and probability. Your Odoo admin (or our team acting as your Odoo consultant) creates the fields under Settings > Technical > Database Structure > Fields. We do not run the migration until the schema plan is signed off and we have verified the fields exist in the Odoo database.
Run a sample migration and deliver a field-level diff
A representative slice of MOGO records — typically 100–300 across patients, appointments, treatments, and notes — is migrated to a staging Odoo database. We generate a field-level diff comparing the source MOGO value against the destination Odoo value for every mapped field. You review the diff in a shared spreadsheet and confirm whether each mapping is correct. Any incorrect mappings are adjusted before the full migration run. This step is the primary guard against silent data loss from incorrect field type assumptions or value-mapping gaps.
Execute the full migration with delta-pickup and cutover
The full MOGO dataset migrates to your production Odoo instance via XML-RPC API, sequenced so res.partner records land before mail.activity records (parent-before-child dependency). A delta-pickup window opens when migration starts: any records created or modified in MOGO during the cutover are captured in a second pass. FlitStack AI retains an audit log of every record created, updated, or skipped. One-click rollback reverts all Odoo changes if reconciliation fails. After rollback window closes, your team switches to Odoo and MOGO is placed in read-only or archived.
Platform deep dives
MOGO
Source
Strengths
Weaknesses
Odoo CRM
Destination
Strengths
Weaknesses
Complexity grading
Standard CRM migration. 1 of 8 objects need a mapping; the rest are 1:1.
Overall complexity
Standard migration
Derived from compatibility, mapping clarity, API constraints, and data volume across MOGO and Odoo CRM.
Object compatibility
1 of 8 objects need a mapping; the rest are 1:1.
Field mapping clarity
Field mapping is derived from defaults — final spec confirmed during the sample migration.
Timeline complexity
8-object category — typical timelines run 2–7 days end-to-end.
API constraints
MOGO: Not publicly documented.
Data volume sensitivity
MOGO doesn't expose a bulk API — REST + parallelization used for high-volume runs.
Estimator
Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.
Step 1
Pick a category, then your source and destination platforms.
Category
FAQ
Answers to the questions buyers ask most during MOGO to Odoo CRM migration scoping. Not seeing yours? Book a call.
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