CRM migration
Field-level mapping, validation, and rollback between MOGO and Freshsales. We move data and schema; workflows are rebuilt natively in Freshsales.
MOGO
Source
Freshsales
Destination
Compatibility
12 of 12
objects map 1:1 between MOGO and Freshsales.
Complexity
BStandard
Timeline
48–72 hours
Overview
MOGO and Freshsales both organize data around contacts, companies, and deals, but their schemas diverge in ways that require deliberate mapping decisions. Freshsales uses Contact Lifecycle Stages to track where a person is in the buyer journey, maintains separate Account and Contact objects with a lookup relationship, and stores deal progress in pipeline stages tied to a single Kanban view per pipeline. MOGO typically stores these as flat records or with company embedded directly on the contact. The migration carries all standard objects (contacts, companies, deals, activities) plus any MOGO custom fields into Freshsales custom fields. Workflows, automation rules, and email templates do not migrate — they must be rebuilt in Freshsales Workflows. FlitStack uses scoped read access on MOGO and the Freshsales REST API for data transfer, with a delta-pickup window capturing any records modified during cutover. Owner resolution happens by email match against Freshsales users, with unmatched owners flagged before migration commits.
Every standard and custom field arrives verified.
AI proposes the map; you confirm before any record moves.
Parent–child, lookups, and ownership stay linked.
Calls, emails, meetings — with original timestamps.
Documents, uploads, and inline notes move with the record.
Why teams make this switch
Leaving
What's pushing teams away
Choosing
What's pulling them in
Object mapping
Each row shows how a MOGO object lands in Freshsales, including any object-level transformations, lookup resolution, or schema-design dependencies.
Typical mapping — final map is confirmed during the sample migration step.
MOGO
Contact
Freshsales
Contact
1:1Direct map where MOGO contact records land as Freshsales Contact records. Freshsales requires an AccountId for most contact lookups — contacts without a primary company in MOGO attach to a default placeholder Account or the company is extracted and created first.
MOGO
Company
Freshsales
Account
1:1MOGO company records map to Freshsales Account objects. Account.Name, Account.Website, Account.Industry, and employee/revenue fields map directly. Parent-child company relationships in MOGO map to Freshsales Parent Account lookup. If MOGO stores additional attributes such as billing address or employee count, those map to corresponding Freshsales Account fields to preserve complete company profiles.
MOGO
Lead
Freshsales
Lead
1:1If MOGO distinguishes leads from contacts, those records migrate as Freshsales Lead objects. Freshsales Lead has separate fields from Contact — status, source, rating, and owner assignment all transfer. During migration, FlitStack ensures that any custom lead fields in MOGO are recreated as Freshsales custom fields, maintaining data richness for reporting and segmentation.
MOGO
Deal
Freshsales
Deal
1:1MOGO deals map to Freshsales Deal objects. Deal name, amount, close date, owner, and stage map directly. Stage names may require value mapping if MOGO stage names differ from Freshsales default stage options. FlitStack also migrates deal currency and discount fields, ensuring that financial details align with Freshsales's deal record schema.
MOGO
Pipeline
Freshsales
Pipeline
1:1MOGO pipeline configuration becomes Freshsales pipeline setup. Each MOGO pipeline creates a corresponding Freshsales pipeline. Stage names, probabilities, and forecast categories map per stage with value mapping applied. If MOGO pipelines include custom stage colors or labels, FlitStack preserves those as stage metadata in Freshsales to maintain visual consistency for sales teams.
MOGO
Activity (Call/Email/Meeting)
Freshsales
Sales Activity
1:1MOGO call logs, emails, and meetings migrate as Freshsales Sales Activities. Original timestamps, owners, and associated contact/account links are preserved. Activity type determines the Freshsales activity record subtype. FlitStack also maps any MOGO activity attachments to Freshsales file links, ensuring that related documents remain accessible within the activity record.
MOGO
Note
Freshsales
Note
1:1MOGO notes on contacts, companies, or deals migrate as Freshsales Note records attached to the corresponding object. Note body content transfers directly; associated object resolved by MOGO record ID cross-reference. If notes contain HTML formatting or embedded images, FlitStack strips unsupported markup to ensure clean text display in Freshsales notes.
MOGO
Task
Freshsales
Task
1:1MOGO tasks map to Freshsales Task records. Task subject, due date, priority, status, and owner transfer directly. Completed status and completion timestamps are preserved for audit continuity. FlitStack also migrates task-related comments and attachments, linking them to the Freshsales Task record for complete context.
MOGO
Custom Field (on Contact)
Freshsales
Custom Field (on Contact)
1:1MOGO custom fields on contacts require Freshsales custom field creation before migration. Field data type determines the Freshsales field type — text fields become text, pick-lists become pick-lists, date fields become date fields. The custom field is created first, then data populates during migration.
MOGO
Product/Service Item
Freshsales
Product
1:1If MOGO stores products or service items linked to deals, those migrate to Freshsales Product catalog. Product name, unit price, and description map directly. Deal-to-product associations migrate as Deal Product junction records. FlitStack also maps product categories and images, ensuring that the Freshsales Product catalog mirrors the richness of the MOGO catalog for sales and quoting workflows.
MOGO
User/Owner
Freshsales
User
1:1MOGO user and owner records resolve to Freshsales users by email address match. Active MOGO users without matching Freshsales email are flagged before migration — teams either invite them to Freshsales or reassign records to an existing user. If multiple MOGO users share the same email address, FlitStack merges them into a single Freshsales user to prevent duplicate records.
MOGO
Attachment/File
Freshsales
File
1:1MOGO file attachments associated with records download and re-upload to Freshsales Files. File name, content type, and associated object link are preserved. Large files may be subject to Freshsales storage limits per plan tier. FlitStack also verifies file integrity after upload, generating checksums to confirm that no data corruption occurred during the transfer.
| MOGO | Freshsales | Compatibility | |
|---|---|---|---|
| Contact | Contact1:1 | Fully supported | |
| Company | Account1:1 | Fully supported | |
| Lead | Lead1:1 | Fully supported | |
| Deal | Deal1:1 | Fully supported | |
| Pipeline | Pipeline1:1 | Fully supported | |
| Activity (Call/Email/Meeting) | Sales Activity1:1 | Fully supported | |
| Note | Note1:1 | Fully supported | |
| Task | Task1:1 | Fully supported | |
| Custom Field (on Contact) | Custom Field (on Contact)1:1 | Fully supported | |
| Product/Service Item | Product1:1 | Fully supported | |
| User/Owner | User1:1 | Fully supported | |
| Attachment/File | File1:1 | Fully supported |
Gotchas + challenges
Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.
MOGO gotchas
Sparse public API documentation for MOGO Cloud Dental
Minimal review volume limits migration risk assessment
Insurance carrier mappings require manual verification
Freshsales gotchas
Freddy AI is Pro-tier only despite heavy marketing
Post-migration emails and sequences are disabled
Bot session credits are a one-time 500-session allocation
Phone credits charged per minute with no cap
File storage limits scale with plan tier
Pair-specific challenges
Migration approach
Audit MOGO data and map to Freshsales schema
FlitStack reads your MOGO instance via scoped API access, cataloging all contacts, companies, deals, leads, activities, and custom fields. We identify flat company-on-contact data that needs to split into Freshsales Accounts, map pipeline names to Freshsales pipeline configurations, and list custom fields requiring Freshsales creation. The audit output includes a field mapping spreadsheet and a custom field creation checklist for your Freshsales admin.
Create Freshsales custom fields and resolve owner accounts
Your Freshsales admin creates the custom fields flagged in the audit phase — text fields, pick-lists, date fields, and number fields. Simultaneously, FlitStack matches MOGO owner email addresses to Freshsales user accounts. Unmatched owners are flagged with their record counts so your team can either invite them to Freshsales or reassign records before migration. No data moves until all owners resolve and custom fields exist.
Run sample migration with field-level diff
A representative slice of 100–500 records migrates first — spanning contacts, accounts, deals, and activities. FlitStack generates a field-level diff comparing MOGO source values against Freshsales destination values so you can verify stage mapping, owner resolution, and custom field population. Sample approval triggers the full migration plan; any mismatches surface here for adjustment before the production run. The sample also tests delta-pickup behavior, ensuring that any late-stage changes in MOGO are captured before final cutover.
Execute full migration with delta-pickup window
Full data migration runs against Freshsales using the confirmed field mappings. During the production cutover, FlitStack maintains scoped read access to MOGO and captures any records created or modified after the migration snapshot — typically a 24–48 hour delta window. All operations log to an audit trail. If reconciliation reveals mismatches, one-click rollback reverts the Freshsales instance to its pre-migration state for re-mapping and re-run.
Platform deep dives
MOGO
Source
Strengths
Weaknesses
Freshsales
Destination
Strengths
Weaknesses
Complexity grading
Standard CRM migration. 2 of 8 objects need a mapping; the rest are 1:1.
Overall complexity
Standard migration
Derived from compatibility, mapping clarity, API constraints, and data volume across MOGO and Freshsales.
Object compatibility
2 of 8 objects need a mapping; the rest are 1:1.
Field mapping clarity
Field mapping is derived from defaults — final spec confirmed during the sample migration.
Timeline complexity
8-object category — typical timelines run 2–7 days end-to-end.
API constraints
MOGO: Not publicly documented.
Data volume sensitivity
MOGO doesn't expose a bulk API — REST + parallelization used for high-volume runs.
Estimator
Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.
Step 1
Pick a category, then your source and destination platforms.
Category
FAQ
Answers to the questions buyers ask most during MOGO to Freshsales migration scoping. Not seeing yours? Book a call.
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