Migrate your GoldMine data
Legacy Windows-based CRM with deep contact histories and offline capability. Organizations leave because it has not modernized in years and support ends in April 2026.
In its favor
Why people choose GoldMine
The signal that keeps GoldMine on the shortlist. Sourced from G2, Capterra, and customer scoping calls.
Longevity and institutional knowledge—some organizations have decades of GoldMine records and舍不得 the accumulated context that would be hard to reconstruct in a new system.
Offline-first desktop client means sales teams can work without internet connectivity, still valued in field-heavy or rural business environments.
Deep Microsoft Outlook integration with synchronized emails, calendar entries, and tasks that many long-term users have built workflows around.
Highly customizable fields, tabs, and workflows allow experienced GoldMine administrators to tailor the system to niche business processes without developer help.
Perpetual license option lets organizations own their software outright rather than pay recurring SaaS subscriptions, still attractive to cost-sensitive SMBs.
The interface and UX have not kept pace with modern CRM design, driving younger or mobile-first users to work around the system rather than use it directly.
Support and feature development from Ivanti has slowed significantly, with formal end-of-life announced for April 2026, forcing organizations to plan a migration now.
Limited cloud and mobile capabilities compared to SaaS CRMs make it unsuitable for distributed or remote-first sales teams expecting real-time sync across devices.
Integration ecosystem is narrow—no modern REST API, fewer third-party connectors—making automation and modern tool stacks difficult to implement.
Reports and dashboards are basic compared to competitors, frustrating sales leaders who need pipeline visibility and analytics.
Reasons to switch
Why people leave GoldMine
The recurring reasons buyers give for replacing GoldMine. Presented as facts, not knocks.
Platform scorecard
Strengths, weaknesses, and where GoldMine fits
Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.
SWOT — strengths, weaknesses, and use-case fit
Strengths
Weaknesses
Where it works
Where it struggles
Pricing tiers
GoldMine pricing overview
GoldMine is priced per user per month across three tiers ($55 Standard, $85 Premium, $125 Enterprise) with additional fees for Office 365 integration, Exchange Online, cloud hosting via nWorkspace, and QuickBooks integration. Perpetual license options exist with annual maintenance fees, and the platform has announced end-of-life support cutoff in April 2026, making ongoing costs a consideration for long-term planning.
Standard
Tier 1 of 3
$55/user/month
What's included
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What gets migrated
GoldMine object support
Object-by-object support for GoldMine migrations. Per-pair details surface during scoping.
Contacts
Fully supportedGoldMine's primary contact record is the most stable object in the schema. We migrate contact fields 1:1, handling name parsing, phone numbers, and address blocks as standard field-to-field transfers. Email addresses are normalized before import to avoid duplicates at the destination.
Companies
Fully supportedCompanies in GoldMine are distinct records that can be linked to multiple Contacts. We preserve the Company-Contact linkage using the destination CRM's Account-Contact relationship model. Company-level fields such as industry, revenue, and address transfer as-is.
Opportunities
Mapping requiredGoldMine Opportunities map to Deals or Opportunities in modern CRMs but use a different stage lifecycle. We review the customer's pipeline stage names and values during scoping and create a mapping table so stages translate correctly rather than landing as blank or default values.
History / Activity Log
Mapping requiredGoldMine stores emails, calls, meetings, and notes as chronological History records tied to Contacts or Companies. These are high-value migration objects but vary in format—some as plain text, some as HTML. We normalize them to the destination's activity format and preserve timestamps and ownership.
Calendar / Appointments
Mapping requiredAppointments synced from Outlook or entered directly in GoldMine can be migrated as Calendar events or Activities depending on destination. We extract the appointment subject, time, attendees, and linked contact, mapping to the equivalent object in the target system.
Documents and Attachments
Mapping requiredGoldMine attachments stored in the database or on the local file server require extraction and re-upload to the destination CRM's document store or attachment model. We flag attachments over 25MB for separate handling and verify file integrity post-migration.
Projects
Mapping requiredGoldMine Premium includes Project tracking with tasks, assignments, and milestones. Where the destination CRM has a native project object, we map tasks to subtasks and preserve milestone dates. If not, we convert Projects to a custom object or to Opportunities with task lists.
Custom Fields
Mapping requiredGoldMine allows user-defined fields on every record type, stored in separate extended tables. We enumerate all custom fields during discovery, classify their data types, and map them to custom fields or properties in the destination. We flag fields with no clear destination as candidates for holding tables.
Users and Owners
Mapping requiredGoldMine user accounts do not map automatically to users in modern SaaS CRMs. We extract the full user roster, match by email address, and flag any inactive GoldMine users whose records need reassignment before migration.
Groups and Tags
Mapping requiredGoldMine supports groups, marketing lists, and tag-like labeling on records. We extract these as tag or segment data and apply them as labels in the destination CRM, preserving the group membership logic.
Sales Literature
Mapping requiredGoldMine's Sales Literature module stores content used in mail merges and document generation. We export these files and re-upload them to the destination's document library, noting which records referenced them so template associations can be rebuilt.
| Object | Support | Notes |
|---|---|---|
| Contacts | Fully supported | GoldMine's primary contact record is the most stable object in the schema. We migrate contact fields 1:1, handling name parsing, phone numbers, and address blocks as standard field-to-field transfers. Email addresses are normalized before import to avoid duplicates at the destination. |
| Companies | Fully supported | Companies in GoldMine are distinct records that can be linked to multiple Contacts. We preserve the Company-Contact linkage using the destination CRM's Account-Contact relationship model. Company-level fields such as industry, revenue, and address transfer as-is. |
| Opportunities | Mapping required | GoldMine Opportunities map to Deals or Opportunities in modern CRMs but use a different stage lifecycle. We review the customer's pipeline stage names and values during scoping and create a mapping table so stages translate correctly rather than landing as blank or default values. |
| History / Activity Log | Mapping required | GoldMine stores emails, calls, meetings, and notes as chronological History records tied to Contacts or Companies. These are high-value migration objects but vary in format—some as plain text, some as HTML. We normalize them to the destination's activity format and preserve timestamps and ownership. |
| Calendar / Appointments | Mapping required | Appointments synced from Outlook or entered directly in GoldMine can be migrated as Calendar events or Activities depending on destination. We extract the appointment subject, time, attendees, and linked contact, mapping to the equivalent object in the target system. |
| Documents and Attachments | Mapping required | GoldMine attachments stored in the database or on the local file server require extraction and re-upload to the destination CRM's document store or attachment model. We flag attachments over 25MB for separate handling and verify file integrity post-migration. |
| Projects | Mapping required | GoldMine Premium includes Project tracking with tasks, assignments, and milestones. Where the destination CRM has a native project object, we map tasks to subtasks and preserve milestone dates. If not, we convert Projects to a custom object or to Opportunities with task lists. |
| Custom Fields | Mapping required | GoldMine allows user-defined fields on every record type, stored in separate extended tables. We enumerate all custom fields during discovery, classify their data types, and map them to custom fields or properties in the destination. We flag fields with no clear destination as candidates for holding tables. |
| Users and Owners | Mapping required | GoldMine user accounts do not map automatically to users in modern SaaS CRMs. We extract the full user roster, match by email address, and flag any inactive GoldMine users whose records need reassignment before migration. |
| Groups and Tags | Mapping required | GoldMine supports groups, marketing lists, and tag-like labeling on records. We extract these as tag or segment data and apply them as labels in the destination CRM, preserving the group membership logic. |
| Sales Literature | Mapping required | GoldMine's Sales Literature module stores content used in mail merges and document generation. We export these files and re-upload them to the destination's document library, noting which records referenced them so template associations can be rebuilt. |
Gotchas
What to watch for in GoldMine migrations
Issues we've hit on past GoldMine migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.
GoldMine support and updates end April 2026
No REST API requires direct database or XML API extraction
Communication history is the migration's highest-value and highest-risk object
Custom fields stored in extended tables require schema discovery
File attachments depend on server-side file paths that may be orphaned
| Severity | Issue |
|---|---|
| High | GoldMine support and updates end April 2026 |
| High | No REST API requires direct database or XML API extraction |
| High | Communication history is the migration's highest-value and highest-risk object |
| Medium | Custom fields stored in extended tables require schema discovery |
| Medium | File attachments depend on server-side file paths that may be orphaned |
Leaving GoldMine?
Where GoldMine customers move next
12 destinations GoldMine can migrate to.
How a GoldMine migration works
Four steps, GoldMine-specific
Connect
COM Server / Windows DLL authentication (no OAuth) into GoldMine. Scopes limited to read-only on the data we move.
Map
We translate GoldMine-specific structures (custom fields, objects, value lists) to the destination's model.
Sample
Test with a 50–200 record subset to validate GoldMine quirks before production.
Migrate
Full migration with GoldMine rate-limit handling. Rollback available throughout.
FAQ
GoldMine migration FAQ
Answers to the questions buyers ask most during GoldMine migration scoping. Not seeing yours? Book a call.
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Migrate GoldMine.
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Free scoping call with a migration engineer. Tell us about your GoldMine setup and destination — written quote back within a business day.