CRM migration

Migrate from FRONTU to Twenty CRM

Field-level mapping, validation, and rollback between FRONTU and Twenty CRM. We move data and schema; workflows are rebuilt natively in Twenty CRM.

FRONTU logo

FRONTU

Source

Twenty CRM

Destination

Twenty CRM logo

Compatibility

100%

12 of 12

objects map 1:1 between FRONTU and Twenty CRM.

Complexity

BStandard

Timeline

3–5 days

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

Frontu's field service data model centers on tasks, contacts, and companies. Twenty CRM stores equivalent data using People, Companies, and Opportunities objects. We translate Frontu's task records into Twenty Opportunities, with a custom Priority field capturing the original priority level. Assignees become WorkspaceMember relations by email match. Notes and activity history migrate as Twenty Notes, preserving original timestamps and full text content. Workflows, scheduling rules, route plans, and technician dispatch logic have no native equivalent in Twenty — these must be rebuilt in Twenty's workflow builder or managed outside the CRM using a separate scheduling tool. We handle data migration via batched CSV import and API calls for larger datasets. Twenty's 20,000-record per-export limit may require multi-batch extraction for larger Frontu instances. All custom fields must be pre-created in Settings → Data Model before any import batch runs. Frontu's per-seat annual pricing ranges from €29+, while Twenty's per-user model at $9/month or free self-hosting becomes significantly more cost-efficient as team size grows.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

FRONTU logo

FRONTU

What's pushing teams away

  • Smaller partner ecosystem and fewer third-party integrations compared to enterprise FSM platforms means organizations with complex ERP or CRM needs eventually outgrow the available connectors.
  • Pricing opacity and minimum seat requirements on higher tiers make it difficult for smaller organizations to budget predictably as they scale their field operations.
  • Limited advanced reporting and analytics features mean organizations seeking deep operational intelligence often migrate to platforms with built-in BI dashboards.

Choosing

Twenty CRM logo

Twenty CRM

What's pulling them in

  • Top open-source CRM on GitHub with 40.6K stars, giving teams full source code access and infrastructure ownership without per-feature licensing surprises.
  • Free self-hosting under AGPL-3.0 means unlimited users and custom objects for the cost of cloud infrastructure alone, typically $20–100/month.
  • Pricing page explicitly mocks competitors for charging add-on fees for API access, webhooks, and workflows — transparency that resonates with RevOps teams burned by Salesforce.
  • Unlimited custom objects and fields with no price impact, letting teams shape the data model to their business rather than forcing business into rigid schemas.
  • Modern TypeScript/React/PostgreSQL stack means developer-led teams can extend, self-host, or integrate without fighting legacy architecture.

Object mapping

How FRONTU objects map to Twenty CRM

Each row shows how a FRONTU object lands in Twenty CRM, including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

FRONTU

Company

maps to

Twenty CRM

Company

1:1
Fully supported

Frontu company records map directly to Twenty's Companies object. Company name, domain, and address fields translate straightforwardly. Parent-child company hierarchies in Frontu map to Twenty's parentCompanyId relation — the parent record must be imported before child records so foreign keys resolve correctly.

FRONTU

Contact

maps to

Twenty CRM

Person

1:1
Fully supported

Frontu contact records become Twenty People objects. First name, last name, email, phone, job title, and address fields map to their Twenty equivalents. The contact's primary company links via companyId — Twenty requires the Company record to exist first so the relation can be established during import.

FRONTU

Contact (assigned company)

maps to

Twenty CRM

Person ↔ Company relation

1:1
Fully supported

Frontu supports N:N contact-to-company associations natively. Twenty's People object links to one primary Company via companyId. We migrate the most recently associated company as the primary link and surface additional company associations as custom relation fields for admin review and manual cleanup.

FRONTU

Task

maps to

Twenty CRM

Opportunity

1:1
Fully supported

Frontu task records map to Twenty Opportunities when they represent billable or trackable work items. Task name becomes Opportunity name. Task status values (Open, In Progress, Completed) map to Twenty Opportunity stage values — we apply a default stage progression but you define which stages represent your pipeline. Closed or archived tasks can optionally filter out of the migration scope.

FRONTU

Task

maps to

Twenty CRM

Task

1:1
Fully supported

Non-billable task records such as internal to-do items, checklist steps, and administrative follow-ups migrate as Twenty Task objects. Task name, description, due date, and assignee translate directly. Status values including Pending and Done map to Twenty's task completion model, ensuring workflow continuity after cutover.

FRONTU

Task assignee

maps to

Twenty CRM

WorkspaceMember

1:1
Fully supported

Frontu task assignee fields resolve to Twenty WorkspaceMember records by email address match. Unmatched assignees are flagged before migration — your team either creates the Twenty user first or assigns records to a fallback WorkspaceMember. No record lands without a valid assignee in Twenty.

FRONTU

Task priority

maps to

Twenty CRM

Priority__c (custom field on Opportunity)

1:1
Fully supported

Frontu's Low/Medium/High priority values have no direct equivalent on Twenty's Opportunity object. We create a Priority__c custom select field on Opportunity during schema setup, migrate all original priority values, and configure the same pick-list options so your reporting filters remain intact in Twenty.

FRONTU

Task status

maps to

Twenty CRM

stage (on Opportunity or Task)

1:1
Fully supported

Frontu task status values (Open, In Progress, On Hold, Completed, Cancelled) map to Twenty Opportunity stage values by explicit value mapping. The specific stage names are defined in your migration plan — we preserve the original status values so pipeline reports reflect historical state.

FRONTU

Note / Comment

maps to

Twenty CRM

Note

1:1
Fully supported

Frontu notes and comments attached to tasks or contacts migrate as Twenty Notes, preserving the note body text, original author, and creation timestamp. Rich-text formatting is converted to plain text to ensure consistent rendering in Twenty's note display without HTML artifacts or styling inconsistencies.

FRONTU

Attachment / File

maps to

Twenty CRM

Attachment (via URL or re-upload)

1:1
Fully supported

File attachments on Frontu task or contact records store as URLs or binary blobs. Twenty does not have a native file attachment storage system equivalent to Salesforce Files. We preserve file URLs as custom text fields on the related record and flag files that require manual re-upload to your chosen Twenty storage integration.

FRONTU

Custom field (any object)

maps to

Twenty CRM

Custom field on target object

1:1
Fully supported

Frontu custom fields on any object — tasks, contacts, or companies — require a matching custom field to be pre-created in Twenty Settings → Data Model before import runs. We audit your full Frontu field inventory, generate the field creation list for Twenty, and validate that all target fields exist before the migration batch starts.

FRONTU

User / Owner

maps to

Twenty CRM

WorkspaceMember

1:1
Fully supported

Frontu users who own task records resolve to Twenty WorkspaceMembers by email address match. Users without a matching email in Twenty are flagged before migration. You create the missing WorkspaceMember in Twenty Settings → Members, then we run a second-pass assignee resolution before the final import.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

FRONTU logo

FRONTU gotchas

High

No publicly documented public API for bulk data export

Medium

Custom fields are per-organization with no standard schema

Medium

Tasker legacy data from pre-2021 may use different object names

Medium

Billing and invoicing data may exist outside Frontu

Twenty CRM logo

Twenty CRM gotchas

High

Import order is enforced and critical

High

Export limited to 20,000 records and visible columns only

Medium

Soft-deleted records count toward uniqueness and trigger restores

Medium

API rate limits cap at 200 req/min on Organization tier

Low

No native email sequences — follow-up cadences require external tools

Pair-specific challenges

  • Twenty requires all custom fields to exist before import — Frontu fields without a pre-created target will cause silent skips

    Twenty's CSV import creates records but not fields. If a Frontu custom field has no matching field in Twenty's Data Model at import time, data for that field is silently skipped with no error in the import UI. We audit your full Frontu field inventory before migration, generate the complete field creation list for Twenty Settings → Data Model, and validate that every target field exists before the first batch runs. Fields are created in Twenty by an admin or by FlitStack during the setup phase, and the import is held until schema is confirmed ready. This is the most common cause of data loss in Twenty migrations.

  • Twenty's 20,000-record per-export limit requires batched extraction for large Frontu instances

    Twenty's Export view function caps CSV exports at 20,000 records per operation. Frontu instances with more than 20,000 total records across companies, people, tasks, and notes require multiple export batches, scoped by object type or filtered by date range. We generate the batch extraction plan during the audit phase — splitting exports by object (Companies first, then People, then Opportunities, then Notes) and by time window where needed. Batch ordering matters because Companies must exist before People (via companyId), and People must exist before Opportunities (via contactId).

  • Frontu scheduling, dispatch, and route planning fields have no native equivalent in Twenty — these must be rebuilt

    Frontu's core value lies in field-service scheduling, technician dispatch, route planning, and job-status tracking fields. Twenty CRM is a generic CRM with no native field-service scheduling engine. Fields like job location coordinates, preferred technician, route sequence, scheduling time windows, and job-status dispatch flags cannot be mapped to any Twenty standard or custom field with functional equivalence. We preserve all such data as reference custom fields, but your team needs to define how to operationalize this information in Twenty — typically via Twenty's workflow builder, a third-party scheduling tool, or a custom extension built on Twenty's 2.0 SDK.

  • Frontu N:N contact-to-company associations collapse to one primary company link in Twenty

    Frontu supports multiple company associations per contact record natively. Twenty's Person object has a single companyId lookup to one primary Company. Multi-company contacts from Frontu require a collapse rule — by default, the most recently modified or most prominent company association becomes the primary companyId, and the remaining associations are stored as a custom text list field (Other_Company_Ids__c) for admin review. Your team decides whether to manually reconcile multi-company contacts in Twenty after migration or accept the primary-company simplification.

  • Twenty lacks built-in industry and employee-count fields on the Company object — common in Frontu setups

    Unlike Salesforce or HubSpot, Twenty's standard Company object ships with minimal built-in fields beyond name, domain, and address. Frontu company records commonly include industry, employee count, annual revenue, and business type — all of which require custom field creation in Twenty before import. The Twenty GitHub issue #13953 documents this as a known gap that forces every team to spend 30–60 minutes creating standard fields before their first meaningful import. We pre-create all expected custom fields during the setup phase so import runs without this friction.

Migration approach

Six steps for a successful FRONTU to Twenty CRM data migration

  1. Audit and export Frontu data in dependency order

    FlitStack connects to Frontu via API (or CSV export where API access is limited) and extracts all standard and custom objects. We follow Twenty's import dependency order: Companies first, then People (linked to Companies), then Opportunities and Tasks (linked to People and Companies), then Notes. For Frontu instances exceeding 20,000 records, we split exports into batches per object type and date window. The audit report lists every field, data type, and custom property so the full schema gap analysis against Twenty is complete before any import begins.

  2. Design and provision Twenty schema before any import

    We create all required custom fields in Twenty Settings → Data Model before the first import batch runs. This includes Priority__c on Opportunity, Industry__c and Employees__c on Company, and any custom fields surfaced by the Frontu audit. We also invite all WorkspaceMembers in Twenty so assignee resolution can resolve by email during import. The schema provisioning plan is delivered as a field creation checklist so your admin can review and approve before execution.

  3. Resolve assignees and user relationships by email match

    Frontu task assignees and contact owners are matched to Twenty WorkspaceMembers by email address. We run a pre-flight resolution pass that identifies unmatched owners and surfaces them as a remediation list — your team creates the missing Twenty users or assigns records to a fallback assignee before the migration. No record lands in Twenty without a resolved assignee. WorkspaceMember resolution is the gating step before the import batch sequence begins.

  4. Run sample migration with field-level diff

    A representative slice — typically 100–500 records spanning companies, people, tasks, and notes — migrates first. We generate a field-level diff comparing source values in Frontu against their migrated values in Twenty so you can verify that priority values, assignee links, companyId relations, and timestamps all landed correctly. You approve the sample before the full run commits. Any field mapping adjustments are made before the bulk migration starts.

  5. Execute full migration with delta-pickup cutover

    The full migration runs in dependency order: Companies, then People, then Opportunities/Tasks, then Notes. A delta-pickup window (24–48 hours) captures any Frontu records created or modified during the cutover period so Twenty reflects your final Frontu state at go-live. FlitStack audit log records every operation, and one-click rollback is available if reconciliation reveals unexpected gaps. Post-migration, we deliver a reconciliation report comparing record counts and field completeness between the source and destination.

Platform deep dives

Context on both ends of the pair

FRONTU logo

FRONTU

Source

Strengths

  • Task scheduling and dispatch with real-time mobile sync for field technicians across multiple languages and 16+ countries.
  • Equipment and asset management natively structured for heavy machinery sectors like farming, construction, and forestry.
  • Workforce management combining employee scheduling, time tracking, and route planning in a single mobile app.
  • G2-recognized user experience with #1 User Friendly FSM rating indicating accessible interface for field teams.
  • Acquired by Everfield (2024) signaling continued investment and European market expansion.

Weaknesses

  • Smaller third-party integration ecosystem compared to enterprise FSM competitors, limiting connectivity to specialized ERP or CRM systems.
  • Limited publicly documented API for bulk data export, making self-service migration more complex without specialist tooling.
  • Analytics and reporting features are basic, which may drive organizations with advanced BI requirements to seek alternatives.
  • Pricing model has limited public transparency with minimum seat thresholds and tier-specific feature gating not clearly published.
Twenty CRM logo

Twenty CRM

Destination

Strengths

  • AGPL-3.0 open-source license with full source code on GitHub — no vendor lock-in, no sunset risk.
  • Unlimited users and unlimited custom objects on self-hosted, with no feature gating based on headcount.
  • REST and GraphQL APIs available on all paid tiers, not locked behind an enterprise add-on fee.
  • MCP server and webhooks shipped as standard features, not premium upgrades.
  • Modern PostgreSQL-backed data model that developer teams can query, extend, and self-host.

Weaknesses

  • Recent v1.0 release means limited production hardening compared to CRMs with multi-year operational track records.
  • No native email sequencing or sales engagement tools — follow-up cadences require a separate platform.
  • No native two-way email sync or inbox integration, requiring third-party connectors for full activity logging.
  • Self-hosting 'free' pricing hides real infrastructure and DevOps costs that stack up over time.
  • Workflow automation is functional but lacks the complexity needed for sophisticated multi-step sales motions.

Complexity grading

How hard is this migration?

Standard CRM migration. 2 of 8 objects need a mapping; the rest are 1:1.

B

Overall complexity

Standard migration

Derived from compatibility, mapping clarity, API constraints, and data volume across FRONTU and Twenty CRM.

  • Object compatibility

    B

    2 of 8 objects need a mapping; the rest are 1:1.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    8-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    FRONTU: Not publicly documented.

  • Data volume sensitivity

    B

    FRONTU doesn't expose a bulk API — REST + parallelization used for high-volume runs.

Estimator

Estimate your FRONTU to Twenty CRM migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about FRONTU to Twenty CRM data migrations

Answers to the questions buyers ask most during FRONTU to Twenty CRM migration scoping. Not seeing yours? Book a call.

Can't find your answer?

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Book a free 30 minute consultation

Most Frontu-to-Twenty migrations complete in 3–5 days of active migration time for under 5,000 records. Larger setups with 50,000–100,000 records, multiple custom fields, and complex assignee relationships extend to 2–3 weeks including schema setup, sample migration testing, and delta-pickup. The longest planning step is pre-creating Twenty custom fields in Settings → Data Model — this must finish before any import batch runs.

Adjacent paths

Related migrations to explore

Ready when you are

Move from FRONTU.
Land in Twenty CRM, intact.

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