CRM migration
Field-level mapping, validation, and rollback between FRONTU and Twenty CRM. We move data and schema; workflows are rebuilt natively in Twenty CRM.
FRONTU
Source
Twenty CRM
Destination
Compatibility
12 of 12
objects map 1:1 between FRONTU and Twenty CRM.
Complexity
BStandard
Timeline
3–5 days
Overview
Frontu's field service data model centers on tasks, contacts, and companies. Twenty CRM stores equivalent data using People, Companies, and Opportunities objects. We translate Frontu's task records into Twenty Opportunities, with a custom Priority field capturing the original priority level. Assignees become WorkspaceMember relations by email match. Notes and activity history migrate as Twenty Notes, preserving original timestamps and full text content. Workflows, scheduling rules, route plans, and technician dispatch logic have no native equivalent in Twenty — these must be rebuilt in Twenty's workflow builder or managed outside the CRM using a separate scheduling tool. We handle data migration via batched CSV import and API calls for larger datasets. Twenty's 20,000-record per-export limit may require multi-batch extraction for larger Frontu instances. All custom fields must be pre-created in Settings → Data Model before any import batch runs. Frontu's per-seat annual pricing ranges from €29+, while Twenty's per-user model at $9/month or free self-hosting becomes significantly more cost-efficient as team size grows.
Every standard and custom field arrives verified.
AI proposes the map; you confirm before any record moves.
Parent–child, lookups, and ownership stay linked.
Calls, emails, meetings — with original timestamps.
Documents, uploads, and inline notes move with the record.
Why teams make this switch
Leaving
What's pushing teams away
Choosing
What's pulling them in
Object mapping
Each row shows how a FRONTU object lands in Twenty CRM, including any object-level transformations, lookup resolution, or schema-design dependencies.
Typical mapping — final map is confirmed during the sample migration step.
FRONTU
Company
Twenty CRM
Company
1:1Frontu company records map directly to Twenty's Companies object. Company name, domain, and address fields translate straightforwardly. Parent-child company hierarchies in Frontu map to Twenty's parentCompanyId relation — the parent record must be imported before child records so foreign keys resolve correctly.
FRONTU
Contact
Twenty CRM
Person
1:1Frontu contact records become Twenty People objects. First name, last name, email, phone, job title, and address fields map to their Twenty equivalents. The contact's primary company links via companyId — Twenty requires the Company record to exist first so the relation can be established during import.
FRONTU
Contact (assigned company)
Twenty CRM
Person ↔ Company relation
1:1Frontu supports N:N contact-to-company associations natively. Twenty's People object links to one primary Company via companyId. We migrate the most recently associated company as the primary link and surface additional company associations as custom relation fields for admin review and manual cleanup.
FRONTU
Task
Twenty CRM
Opportunity
1:1Frontu task records map to Twenty Opportunities when they represent billable or trackable work items. Task name becomes Opportunity name. Task status values (Open, In Progress, Completed) map to Twenty Opportunity stage values — we apply a default stage progression but you define which stages represent your pipeline. Closed or archived tasks can optionally filter out of the migration scope.
FRONTU
Task
Twenty CRM
Task
1:1Non-billable task records such as internal to-do items, checklist steps, and administrative follow-ups migrate as Twenty Task objects. Task name, description, due date, and assignee translate directly. Status values including Pending and Done map to Twenty's task completion model, ensuring workflow continuity after cutover.
FRONTU
Task assignee
Twenty CRM
WorkspaceMember
1:1Frontu task assignee fields resolve to Twenty WorkspaceMember records by email address match. Unmatched assignees are flagged before migration — your team either creates the Twenty user first or assigns records to a fallback WorkspaceMember. No record lands without a valid assignee in Twenty.
FRONTU
Task priority
Twenty CRM
Priority__c (custom field on Opportunity)
1:1Frontu's Low/Medium/High priority values have no direct equivalent on Twenty's Opportunity object. We create a Priority__c custom select field on Opportunity during schema setup, migrate all original priority values, and configure the same pick-list options so your reporting filters remain intact in Twenty.
FRONTU
Task status
Twenty CRM
stage (on Opportunity or Task)
1:1Frontu task status values (Open, In Progress, On Hold, Completed, Cancelled) map to Twenty Opportunity stage values by explicit value mapping. The specific stage names are defined in your migration plan — we preserve the original status values so pipeline reports reflect historical state.
FRONTU
Note / Comment
Twenty CRM
Note
1:1Frontu notes and comments attached to tasks or contacts migrate as Twenty Notes, preserving the note body text, original author, and creation timestamp. Rich-text formatting is converted to plain text to ensure consistent rendering in Twenty's note display without HTML artifacts or styling inconsistencies.
FRONTU
Attachment / File
Twenty CRM
Attachment (via URL or re-upload)
1:1File attachments on Frontu task or contact records store as URLs or binary blobs. Twenty does not have a native file attachment storage system equivalent to Salesforce Files. We preserve file URLs as custom text fields on the related record and flag files that require manual re-upload to your chosen Twenty storage integration.
FRONTU
Custom field (any object)
Twenty CRM
Custom field on target object
1:1Frontu custom fields on any object — tasks, contacts, or companies — require a matching custom field to be pre-created in Twenty Settings → Data Model before import runs. We audit your full Frontu field inventory, generate the field creation list for Twenty, and validate that all target fields exist before the migration batch starts.
FRONTU
User / Owner
Twenty CRM
WorkspaceMember
1:1Frontu users who own task records resolve to Twenty WorkspaceMembers by email address match. Users without a matching email in Twenty are flagged before migration. You create the missing WorkspaceMember in Twenty Settings → Members, then we run a second-pass assignee resolution before the final import.
| FRONTU | Twenty CRM | Compatibility | |
|---|---|---|---|
| Company | Company1:1 | Fully supported | |
| Contact | Person1:1 | Fully supported | |
| Contact (assigned company) | Person ↔ Company relation1:1 | Fully supported | |
| Task | Opportunity1:1 | Fully supported | |
| Task | Task1:1 | Fully supported | |
| Task assignee | WorkspaceMember1:1 | Fully supported | |
| Task priority | Priority__c (custom field on Opportunity)1:1 | Fully supported | |
| Task status | stage (on Opportunity or Task)1:1 | Fully supported | |
| Note / Comment | Note1:1 | Fully supported | |
| Attachment / File | Attachment (via URL or re-upload)1:1 | Fully supported | |
| Custom field (any object) | Custom field on target object1:1 | Fully supported | |
| User / Owner | WorkspaceMember1:1 | Fully supported |
Gotchas + challenges
Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.
FRONTU gotchas
No publicly documented public API for bulk data export
Custom fields are per-organization with no standard schema
Tasker legacy data from pre-2021 may use different object names
Billing and invoicing data may exist outside Frontu
Twenty CRM gotchas
Import order is enforced and critical
Export limited to 20,000 records and visible columns only
Soft-deleted records count toward uniqueness and trigger restores
API rate limits cap at 200 req/min on Organization tier
No native email sequences — follow-up cadences require external tools
Pair-specific challenges
Migration approach
Audit and export Frontu data in dependency order
FlitStack connects to Frontu via API (or CSV export where API access is limited) and extracts all standard and custom objects. We follow Twenty's import dependency order: Companies first, then People (linked to Companies), then Opportunities and Tasks (linked to People and Companies), then Notes. For Frontu instances exceeding 20,000 records, we split exports into batches per object type and date window. The audit report lists every field, data type, and custom property so the full schema gap analysis against Twenty is complete before any import begins.
Design and provision Twenty schema before any import
We create all required custom fields in Twenty Settings → Data Model before the first import batch runs. This includes Priority__c on Opportunity, Industry__c and Employees__c on Company, and any custom fields surfaced by the Frontu audit. We also invite all WorkspaceMembers in Twenty so assignee resolution can resolve by email during import. The schema provisioning plan is delivered as a field creation checklist so your admin can review and approve before execution.
Resolve assignees and user relationships by email match
Frontu task assignees and contact owners are matched to Twenty WorkspaceMembers by email address. We run a pre-flight resolution pass that identifies unmatched owners and surfaces them as a remediation list — your team creates the missing Twenty users or assigns records to a fallback assignee before the migration. No record lands in Twenty without a resolved assignee. WorkspaceMember resolution is the gating step before the import batch sequence begins.
Run sample migration with field-level diff
A representative slice — typically 100–500 records spanning companies, people, tasks, and notes — migrates first. We generate a field-level diff comparing source values in Frontu against their migrated values in Twenty so you can verify that priority values, assignee links, companyId relations, and timestamps all landed correctly. You approve the sample before the full run commits. Any field mapping adjustments are made before the bulk migration starts.
Execute full migration with delta-pickup cutover
The full migration runs in dependency order: Companies, then People, then Opportunities/Tasks, then Notes. A delta-pickup window (24–48 hours) captures any Frontu records created or modified during the cutover period so Twenty reflects your final Frontu state at go-live. FlitStack audit log records every operation, and one-click rollback is available if reconciliation reveals unexpected gaps. Post-migration, we deliver a reconciliation report comparing record counts and field completeness between the source and destination.
Platform deep dives
FRONTU
Source
Strengths
Weaknesses
Twenty CRM
Destination
Strengths
Weaknesses
Complexity grading
Standard CRM migration. 2 of 8 objects need a mapping; the rest are 1:1.
Overall complexity
Standard migration
Derived from compatibility, mapping clarity, API constraints, and data volume across FRONTU and Twenty CRM.
Object compatibility
2 of 8 objects need a mapping; the rest are 1:1.
Field mapping clarity
Field mapping is derived from defaults — final spec confirmed during the sample migration.
Timeline complexity
8-object category — typical timelines run 2–7 days end-to-end.
API constraints
FRONTU: Not publicly documented.
Data volume sensitivity
FRONTU doesn't expose a bulk API — REST + parallelization used for high-volume runs.
Estimator
Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.
Step 1
Pick a category, then your source and destination platforms.
Category
FAQ
Answers to the questions buyers ask most during FRONTU to Twenty CRM migration scoping. Not seeing yours? Book a call.
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