CRM

Migrate your Contact Beacon data

Charity-focused CRM with built-in donation automation, Gift Aid workflows, and a straightforward interface for smaller nonprofit teams.

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In its favor

Why people choose Contact Beacon

The signal that keeps Contact Beacon on the shortlist. Sourced from G2, Capterra, and customer scoping calls.

Beacon is designed specifically for charities, with native Gift Aid declaration handling and built-in donation acknowledgment workflows that most general CRMs lack.

The platform offers a free tier suitable for very small charities, allowing teams to evaluate fit without upfront cost commitment.

Customers report that the interface has a low learning curve, reducing the time spent on staff training during onboarding.

The hands-on customer support is consistently praised in reviews, with users noting they get timely, knowledgeable responses when issues arise.

Beacon's pricing is transparent and per-user rather than contact-based, making costs predictable for small teams with growing donor lists.

Teams outgrow Beacon when they need more advanced fundraising features such as planned giving, grant tracking, or complex event management that the platform does not support.

Customers report that the API lacks bulk endpoints, making integrations with accounting tools and data warehouses difficult to maintain without custom development.

Some users note that reporting and analytics dashboards are limited compared to platforms like Salesforce or HubSpot, making it harder to build executive-level fundraising reports.

Beacon's feature set is optimized for UK charities using Gift Aid, which can feel narrow for international nonprofits or charities without tax reclaim programs.

Reasons to switch

Why people leave Contact Beacon

The recurring reasons buyers give for replacing Contact Beacon. Presented as facts, not knocks.

Platform scorecard

Strengths, weaknesses, and where Contact Beacon fits

Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.

SWOT — strengths, weaknesses, and use-case fit

Strengths

Native Gift Aid declaration and submission workflow for UK charities.Free tier for very small organizations with up to two users.Per-user pricing model with no contact-count billing surprises.Hands-on customer support praised across multiple review platforms.Low-friction onboarding with a clean, intuitive UI.

Weaknesses

No bulk export or bulk API endpoints; data extraction relies on paginated reads.Workflow definitions cannot be exported and must be rebuilt manually in the destination.Limited reporting and analytics compared to enterprise CRM platforms.No native grant-tracking or planned-giving management features.API key management requires manual revocation with no un-revoke option, complicating key rotation during migration.

Where it works

Small UK charities (1–10 staff) that rely on Gift Aid declarations and need straightforward donor and donation tracking without complex integrations.Very small nonprofits on a tight budget evaluating CRM fit, using the free tier to run basic fundraising workflows before committing financially.Teams with limited technical capacity that depend on responsive, hands-on customer support to manage onboarding and day-to-day operations.Small charities running repeatable, process-driven fundraising with standard donation acknowledgment and Gift Aid submission workflows.

Where it struggles

Charities with donor databases exceeding 10,000 contacts that require bulk data exports to accounting systems or data warehouses.Non-UK charities or international nonprofits without access to Gift Aid that need broader fundraising features and multi-currency support.Organizations requiring grant-tracking, planned-giving management, or complex event fundraising capabilities that the platform does not provide.Teams expecting to build executive-level fundraising reports or dashboard analytics comparable to platforms like Salesforce or HubSpot.Charities needing deep API integrations with accounting tools, where paginated API reads create bottlenecks for data synchronization.

Pricing tiers

Contact Beacon pricing overview

Contact Beacon charges per user per month with two published tiers. The Starter plan is aimed at very small charities and the Standard plan adds workflows, Gift Aid tools, and priority support. There is a free tier for organizations with minimal users, though specific limits are not publicly documented.

Starter

Tier 1 of 2

£30 per month

What's included

Up to 2 usersCore CRM featuresContact and donation managementEmail supportStandard reporting

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Pricing is informational. FlitStack AI does not bill on Contact Beacon's schedule — see our quote-based pricing →

What gets migrated

Contact Beacon object support

Object-by-object support for Contact Beacon migrations. Per-pair details surface during scoping.

Contacts

Fully supported

Contacts is the primary record type in Beacon. We migrate all standard fields (name, email, address, phone) plus custom properties. Owner assignment maps to the target system's user field.

Donations

Fully supported

Donations are linked to Contacts and carry a campaign tag, amount, date, and Gift Aid flag. We preserve the parent Contact relationship and re-map the Gift Aid boolean to the equivalent field in the destination.

Campaigns

Fully supported

Campaigns group donations and contacts for reporting. We migrate campaign names, statuses, and start/end dates as standard lookup/link targets in the destination.

Custom Fields

Mapping required

Beacon supports per-organization custom fields on Contacts and Donations. We discover these at scoping, map their types to the destination schema, and flag any unsupported field types (e.g. multi-select) that require transformation.

Workflows

Not in this platform

Workflows define automated sequences (e.g. Gift Aid submission triggers, thank-you email chains) and cannot be exported from Beacon's UI or API. We document the workflow logic during scoping and reproduce equivalent automations in the destination as a post-migration step.

Pipelines

Mapping required

Beacon uses Pipelines to track donor journeys and fundraising stages. Stage names and order are migrated; any conditional stage-routing rules must be manually reconfigured in the destination.

Tags

Fully supported

Tags on Contacts and Donations are migrated as flat label arrays. We map them to the destination's tagging system and flag any tags that correspond to inactive workflows.

Attachments

Mapping required

File attachments on Contact records are downloaded via individual API requests and re-uploaded to the destination. Large batches are chunked to stay within Beacon's rate limits.

Users

Mapping required

Beacon user accounts are mapped to the destination's user list. Inactive users are imported as inactive or archived records depending on the target system's handling.

Gotchas

What to watch for in Contact Beacon migrations

Issues we've hit on past Contact Beacon migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.

High

API keys are shown once and never recoverable

Medium

No bulk export endpoint forces paginated extraction

Medium

Revoked API keys are permanently invalidated

High

Workflows have no export path

How a Contact Beacon migration works

Four steps, Contact Beacon-specific

Connect

API key (Bearer token) into Contact Beacon. Scopes limited to read-only on the data we move.

Map

We translate Contact Beacon-specific structures (custom fields, objects, value lists) to the destination's model.

Sample

Test with a 50–200 record subset to validate Contact Beacon quirks before production.

Migrate

Full migration with Contact Beacon rate-limit handling. Rollback available throughout.

FAQ

Contact Beacon migration FAQ

Answers to the questions buyers ask most during Contact Beacon migration scoping. Not seeing yours? Book a call.

Can't find your answer?

Walk through your Contact Beacon migration with a real engineer — 30 minutes, free, written quote within 24 hours.

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Most Contact Beacon migrations under 1M records finish in 48–72 hours end-to-end. Larger orgs with custom objects or buyer-side security review typically take 5–7 days.

Ready when you are

Migrate Contact Beacon.
Without the rebuild.

Free scoping call with a migration engineer. Tell us about your Contact Beacon setup and destination — written quote back within a business day.

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