Migrate your Clarra data
Cloud-based matter management SaaS for law firms and legal operations. Handles cases, clients, calendars, documents, and reporting with a free unlimited-user tier and REST API access.
In its favor
Why people choose Clarra
The signal that keeps Clarra on the shortlist. Sourced from G2, Capterra, and customer scoping calls.
Lowest barrier to entry in legal matter management — free plan with unlimited users lets small firms and solo practitioners validate fit before committing to a paid tier.
Cloud-native with no infrastructure overhaul required, making it attractive to firms that want modern tooling without a dedicated IT team.
Zapier integration with 6,000+ applications enables non-technical users to connect Clarra to their existing document and communication stack without custom development.
REST API with sandbox environment gives technical teams a documented way to extend the platform, integrate billing systems, or build custom reporting pipelines.
Specialized focus on production companies and entertainment clients differentiates it from general-purpose legal software for firms with media industry clients.
Limited public pricing transparency makes it difficult to predict costs as the firm scales, prompting firms to evaluate alternatives before committing.
Small company footprint (1-10 employees) raises concerns about long-term support and product roadmap stability for firms with large matter volumes.
Absence of a documented public rate limit or bulk API endpoint makes high-volume data operations (e.g., importing large document sets) unpredictable without direct vendor confirmation.
Competitors like Clio and Smokeball have deeper market penetration and more third-party integrations, which attracts firms with complex existing toolchains.
Reasons to switch
Why people leave Clarra
The recurring reasons buyers give for replacing Clarra. Presented as facts, not knocks.
Platform scorecard
Strengths, weaknesses, and where Clarra fits
Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.
SWOT — strengths, weaknesses, and use-case fit
Strengths
Weaknesses
Where it works
Where it struggles
Pricing tiers
Clarra pricing overview
Clarra offers a free plan with unlimited users, making it accessible for small firms. Paid tiers are not publicly priced and require a sales conversation. Feature differences between tiers are not clearly documented on the public site, which complicates migration scoping when moving to or from a paid tier.
Free
Tier 1 of 3
Free (unlimited users)
What's included
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What gets migrated
Clarra object support
Object-by-object support for Clarra migrations. Per-pair details surface during scoping.
Matters/Cases
Fully supportedMatters are the central object in Clarra. All other records — clients, tasks, events, documents — link back to a Matter. We export the full Matter record including status, responsible attorney, and dates, then map them 1:1 into the destination system's equivalent object.
Clients/Contacts
Fully supportedClients are stored as contacts and can be associated with multiple Matters. We map them to Contacts in the destination, preserving client name, contact details, and the Matter associations. Where the destination uses a separate Person/Company model, we split accordingly.
Calendar Events
Fully supportedClarra tracks calendar events tied to Matters, including deadlines, appointments, and court dates. We export events with their linked Matter ID, datetime, and description, then recreate them in the destination calendar system preserving all associations.
Documents
Mapping requiredDocuments are attached to Matters. Clarra supports exporting as DOCX and PDF. We pull the binary and metadata separately. If the destination uses a different document storage schema (e.g., folder hierarchy vs flat list), we restructure the document tree during import.
Tasks
Fully supportedTasks are tracked within Matters. We export task name, assignee, due date, and completion status. Tasks without a parent Matter are preserved as standalone items, flagged for manual placement review.
Custom Fields
Mapping requiredClarra supports custom fields on Matters and Clients. These are defined per-firm and vary widely. We export the custom field schema and values as key-value pairs. During import, we map them to destination custom fields — if the destination lacks an equivalent field, we flag it for manual field creation before migration.
Users/Staff
Mapping requiredUsers are assigned as Matter owners, attorneys, and task assignees. We export user records including name, email, and role. If the destination uses a different user model or has seat limits, we map to existing users where possible and flag new users requiring provisioning.
Time Entries
Mapping requiredTime tracking is associated with Matters. We export duration, date, description, and billing rate if present. Some tiers may have limited time-entry fields. We map entries to the destination's time tracking object, flagging any entries that exceed field length limits.
Reports/Analytics
Not in this platformClarra's built-in reports and dashboards are platform-specific visualizations. These do not export as data records. We do not migrate report configurations. We export the underlying data so reports can be rebuilt in the destination system.
Export Files
Fully supportedClarra supports export to CSV, XLSX, DOCX, and PDF formats. We use the API and CSV/XLSX endpoints for structured data migration. PDF exports are treated as read-only records for document purposes.
| Object | Support | Notes |
|---|---|---|
| Matters/Cases | Fully supported | Matters are the central object in Clarra. All other records — clients, tasks, events, documents — link back to a Matter. We export the full Matter record including status, responsible attorney, and dates, then map them 1:1 into the destination system's equivalent object. |
| Clients/Contacts | Fully supported | Clients are stored as contacts and can be associated with multiple Matters. We map them to Contacts in the destination, preserving client name, contact details, and the Matter associations. Where the destination uses a separate Person/Company model, we split accordingly. |
| Calendar Events | Fully supported | Clarra tracks calendar events tied to Matters, including deadlines, appointments, and court dates. We export events with their linked Matter ID, datetime, and description, then recreate them in the destination calendar system preserving all associations. |
| Documents | Mapping required | Documents are attached to Matters. Clarra supports exporting as DOCX and PDF. We pull the binary and metadata separately. If the destination uses a different document storage schema (e.g., folder hierarchy vs flat list), we restructure the document tree during import. |
| Tasks | Fully supported | Tasks are tracked within Matters. We export task name, assignee, due date, and completion status. Tasks without a parent Matter are preserved as standalone items, flagged for manual placement review. |
| Custom Fields | Mapping required | Clarra supports custom fields on Matters and Clients. These are defined per-firm and vary widely. We export the custom field schema and values as key-value pairs. During import, we map them to destination custom fields — if the destination lacks an equivalent field, we flag it for manual field creation before migration. |
| Users/Staff | Mapping required | Users are assigned as Matter owners, attorneys, and task assignees. We export user records including name, email, and role. If the destination uses a different user model or has seat limits, we map to existing users where possible and flag new users requiring provisioning. |
| Time Entries | Mapping required | Time tracking is associated with Matters. We export duration, date, description, and billing rate if present. Some tiers may have limited time-entry fields. We map entries to the destination's time tracking object, flagging any entries that exceed field length limits. |
| Reports/Analytics | Not in this platform | Clarra's built-in reports and dashboards are platform-specific visualizations. These do not export as data records. We do not migrate report configurations. We export the underlying data so reports can be rebuilt in the destination system. |
| Export Files | Fully supported | Clarra supports export to CSV, XLSX, DOCX, and PDF formats. We use the API and CSV/XLSX endpoints for structured data migration. PDF exports are treated as read-only records for document purposes. |
Gotchas
What to watch for in Clarra migrations
Issues we've hit on past Clarra migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.
No publicly documented API rate limits
Report configurations do not migrate
Custom field schema varies by firm
Document binary storage handled separately from metadata
| Severity | Issue |
|---|---|
| High | No publicly documented API rate limits |
| Low | Report configurations do not migrate |
| Medium | Custom field schema varies by firm |
| Medium | Document binary storage handled separately from metadata |
Leaving Clarra?
Where Clarra customers move next
12 destinations Clarra can migrate to.
How a Clarra migration works
Four steps, Clarra-specific
Connect
Not publicly documented — Clarra's integration page references a public REST API with sandbox but does not specify authentication method into Clarra. Scopes limited to read-only on the data we move.
Map
We translate Clarra-specific structures (custom fields, objects, value lists) to the destination's model.
Sample
Test with a 50–200 record subset to validate Clarra quirks before production.
Migrate
Full migration with Clarra rate-limit handling. Rollback available throughout.
FAQ
Clarra migration FAQ
Answers to the questions buyers ask most during Clarra migration scoping. Not seeing yours? Book a call.
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