Migrate your Voyse data
UK-based HR software startup with a 5.0 G2 rating and a small-team focus, offering ATS and onboarding tooling under voyse.tel.
In its favor
Why people choose Voyse
The signal that keeps Voyse on the shortlist. Sourced from G2, Capterra, and customer scoping calls.
Voyse is not a software product — it is a Belize-based contact-center BPO offering 24/7 omnichannel agent services. Customers who 'choose' Voyse are buying outsourced staffing, not licensing software.
Nearshore location in Belize provides US-time-zone coverage with lower labor costs and native English-speaking agents.
Stack runs on LiveVox for omnichannel routing and DOMO for workforce management, so customers don't need to procure those tools separately.
Reported metrics: +63 NPS, +96% agent likability, +93% CSAT — competitive against larger BPO providers.
Service mix covers customer service, sales support, transaction processing, complaint handling, loan applications, fraud mitigation, and recoveries — broader scope than narrow voice-only call centers.
Voyse does not sell HRMS software; the FlitStack catalog category 'hrms' is incorrect — there is no employee, payroll, or org-chart data to migrate from a BPO service relationship.
Customer 'data' in Voyse is operational call/case data sitting in LiveVox and DOMO tenants Voyse manages on behalf of the client; ownership and export rights are governed by the Master Services Agreement rather than a software contract.
Switching BPOs is operationally heavy — new agent training, knowledge transfer, and re-papering compliance for regulated workflows (loan apps, fraud, recoveries) typically takes months.
Belize jurisdiction may not satisfy data-residency requirements for highly regulated US, EU, or APAC customers.
Outsourced QA and training quality varies per agent cohort; customers who scale beyond a single team often need to onboard a second BPO or move workloads back in-house.
Reasons to switch
Why people leave Voyse
The recurring reasons buyers give for replacing Voyse. Presented as facts, not knocks.
Platform scorecard
Strengths, weaknesses, and where Voyse fits
Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.
SWOT — strengths, weaknesses, and use-case fit
Strengths
Weaknesses
Where it works
Where it struggles
Pricing tiers
Voyse pricing overview
Voyse International prices per-seat, per-hour, or per-outcome under a Master Services Agreement scoped to the customer's program. No public price list exists; engagements are sales-led with a discovery call covering volume, channels, languages, and regulatory scope (PII, PCI, lending compliance).
Custom BPO Engagement
Tier 1 of 1
Custom (sales-led, MSA-governed)
What's included
Need help selecting your HRMS?
Book a free 30 minute consultationPricing is informational. FlitStack AI does not bill on Voyse's schedule — see our quote-based pricing →
What gets migrated
Voyse object support
Object-by-object support for Voyse migrations. Per-pair details surface during scoping.
Employees
Not in this platformVoyse is a BPO service, not an HRMS. No employee data lives in a Voyse-owned tenant that the customer can migrate.
Compensation
Not in this platformVoyse agents are Voyse employees; the customer never sees compensation data.
Time Off
Not in this platformNot applicable — agents are managed by Voyse, not the customer.
Onboarding
Not in this platformAgent onboarding is Voyse's internal process and not visible to the customer.
Performance Reviews
Mapping requiredCustomers may receive performance/QA reports for the agents working their queue via DOMO dashboards. These reports are exportable but are not employee records in the customer's HRMS sense.
Org Chart
Not in this platformNot applicable — Voyse's org structure is internal to Voyse.
Custom Fields
Not in this platformNot applicable to a BPO engagement.
Documents
Mapping requiredVoyse may hold customer process documentation, scripts, and SOPs in shared drives; we extract these as part of off-boarding when changing BPO providers.
| Object | Support | Notes |
|---|---|---|
| Employees | Not in this platform | Voyse is a BPO service, not an HRMS. No employee data lives in a Voyse-owned tenant that the customer can migrate. |
| Compensation | Not in this platform | Voyse agents are Voyse employees; the customer never sees compensation data. |
| Time Off | Not in this platform | Not applicable — agents are managed by Voyse, not the customer. |
| Onboarding | Not in this platform | Agent onboarding is Voyse's internal process and not visible to the customer. |
| Performance Reviews | Mapping required | Customers may receive performance/QA reports for the agents working their queue via DOMO dashboards. These reports are exportable but are not employee records in the customer's HRMS sense. |
| Org Chart | Not in this platform | Not applicable — Voyse's org structure is internal to Voyse. |
| Custom Fields | Not in this platform | Not applicable to a BPO engagement. |
| Documents | Mapping required | Voyse may hold customer process documentation, scripts, and SOPs in shared drives; we extract these as part of off-boarding when changing BPO providers. |
Gotchas
What to watch for in Voyse migrations
Issues we've hit on past Voyse migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.
Catalog category is materially wrong
Operational data lives in BPO-managed third-party tenants
Compliance and PII handling is governed by the MSA
| Severity | Issue |
|---|---|
| High | Catalog category is materially wrong |
| High | Operational data lives in BPO-managed third-party tenants |
| Medium | Compliance and PII handling is governed by the MSA |
Leaving Voyse?
Where Voyse customers move next
5 destinations Voyse can migrate to.
How a Voyse migration works
Four steps, Voyse-specific
Connect
Voyse does not publish a public API. As a BPO it operates third-party SaaS tools on behalf of customers — LiveVox and DOMO each have their own API surfaces and authentication mechanisms governed by the customer's instance and the Voyse MSA. into Voyse. Scopes limited to read-only on the data we move.
Map
We translate Voyse-specific structures (custom fields, objects, value lists) to the destination's model.
Sample
Test with a 50–200 record subset to validate Voyse quirks before production.
Migrate
Full migration with Voyse rate-limit handling. Rollback available throughout.
FAQ
Voyse migration FAQ
Answers to the questions buyers ask most during Voyse migration scoping. Not seeing yours? Book a call.
Can't find your answer?
Walk through your Voyse migration with a real engineer — 30 minutes, free, written quote within 24 hours.
Book a free 30 minute consultationOther HR systems we support
Ready when you are
Migrate Voyse.
Without the rebuild.
Free scoping call with a migration engineer. Tell us about your Voyse setup and destination — written quote back within a business day.