Migrate your VisionFlow data
All-in-one Swedish ITSM and project management suite spanning help desk, asset management, CRM, contracts, and workflows — deployable on-premise or in the cloud.
In its favor
Why people choose VisionFlow
The signal that keeps VisionFlow on the shortlist. Sourced from G2, Capterra, and customer scoping calls.
Modular licensing lets teams start with one module like HelpDesk or Asset Management and add capabilities as they grow, without paying for a full suite upfront.
Issue and case tracking generates unique ticket numbers for every support and technical request, giving audit trails that regulated industries require.
Workflow and knowledge base features let organizations automate processes and build internal best-practice repositories from tracked issues and ideas.
Dual deployment options (cloud-hosted at IP-only or on-premise) serve organizations with strict data residency or compliance requirements.
G2 reviewers describe it as comprehensive and practical for medium-to-large companies managing IT, service, and customer-facing operations simultaneously.
Performance is inconsistent — reviewers report the system runs slow or becomes patchy and unresponsive at unpredictable times, disrupting daily operations.
Reporting flexibility is limited — users can work with built-in reports but cannot create custom reports without relying on the vendor's professional services.
On-premise deployments can encounter Internet Explorer Compatibility View conflicts that lock users out of the system until browser settings are corrected.
No public API documentation means integrations and data extraction require manual intervention or direct vendor coordination, creating vendor lock-in risk.
Reasons to switch
Why people leave VisionFlow
The recurring reasons buyers give for replacing VisionFlow. Presented as facts, not knocks.
Platform scorecard
Strengths, weaknesses, and where VisionFlow fits
Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.
SWOT — strengths, weaknesses, and use-case fit
Strengths
Weaknesses
Where it works
Where it struggles
Pricing tiers
VisionFlow pricing overview
VisionFlow uses a modular per-module pricing model starting at €19.00/month per module, with no free version but a free trial available. Organizations pay for the specific modules they activate, making the total cost dependent on how many modules (Issues, Assets, Contracts, Customers, Workflows, Activities) are in use. Tier-specific feature details are not publicly documented.
Entry (per module)
Tier 1 of 1
€19.00/month
What's included
Need help selecting your Helpdesk?
Book a free 30 minute consultationPricing is informational. FlitStack AI does not bill on VisionFlow's schedule — see our quote-based pricing →
What gets migrated
VisionFlow object support
Object-by-object support for VisionFlow migrations. Per-pair details surface during scoping.
Issues
Fully supportedIssues are the core ticket object with unique ticket numbers, status stages, assignee mappings, and priority fields. We map Issues with their full status history and cross-reference attachments linked to each ticket number.
Customers
Fully supportedVisionFlow's CRM module stores customer records with contact details and organizational associations. We map customer records 1:1, preserving organization linkages and any custom fields configured on the Customer object.
Assets
Fully supportedAssets cover inventory, hardware, and software records with lifecycle status tracking. We map the full asset inventory including lifecycle stage, location, and assigned custodian where those fields are present.
Contracts
Fully supportedContracts are stored as distinct records with metadata including key dates, parties, and attached documents. We preserve contract records and flag any file attachments that require separate extraction.
Workflows
Mapping requiredWorkflows define multi-step processes that Issues and other objects move through. The step sequence and conditional routing are documented, but we review each workflow's configuration during scoping to ensure the step graph is preserved correctly in the destination system.
Activities
Mapping requiredActivities log work entries, time spent, and communications linked to Issues or Customers. We map activity records but note that custom activity types require field-level review during scoping to ensure correct mapping in the destination schema.
Ideas
Fully supportedVisionFlow allows internal tracking of ideas and suggestions separate from Issues, building a knowledge base of innovative practices. We map these as a distinct object, preserving title, description, status, and author attribution.
Users
Mapping requiredUser accounts include roles and organizational membership that govern access across modules. We map users with their assigned roles and team associations, but role schema varies by deployment and requires per-instance review.
Organizations
Fully supportedOrganizations are top-level entities that group Customers, Assets, and Contracts under a company structure. We map organizations with their hierarchy and cross-references to child records.
| Object | Support | Notes |
|---|---|---|
| Issues | Fully supported | Issues are the core ticket object with unique ticket numbers, status stages, assignee mappings, and priority fields. We map Issues with their full status history and cross-reference attachments linked to each ticket number. |
| Customers | Fully supported | VisionFlow's CRM module stores customer records with contact details and organizational associations. We map customer records 1:1, preserving organization linkages and any custom fields configured on the Customer object. |
| Assets | Fully supported | Assets cover inventory, hardware, and software records with lifecycle status tracking. We map the full asset inventory including lifecycle stage, location, and assigned custodian where those fields are present. |
| Contracts | Fully supported | Contracts are stored as distinct records with metadata including key dates, parties, and attached documents. We preserve contract records and flag any file attachments that require separate extraction. |
| Workflows | Mapping required | Workflows define multi-step processes that Issues and other objects move through. The step sequence and conditional routing are documented, but we review each workflow's configuration during scoping to ensure the step graph is preserved correctly in the destination system. |
| Activities | Mapping required | Activities log work entries, time spent, and communications linked to Issues or Customers. We map activity records but note that custom activity types require field-level review during scoping to ensure correct mapping in the destination schema. |
| Ideas | Fully supported | VisionFlow allows internal tracking of ideas and suggestions separate from Issues, building a knowledge base of innovative practices. We map these as a distinct object, preserving title, description, status, and author attribution. |
| Users | Mapping required | User accounts include roles and organizational membership that govern access across modules. We map users with their assigned roles and team associations, but role schema varies by deployment and requires per-instance review. |
| Organizations | Fully supported | Organizations are top-level entities that group Customers, Assets, and Contracts under a company structure. We map organizations with their hierarchy and cross-references to child records. |
Gotchas
What to watch for in VisionFlow migrations
Issues we've hit on past VisionFlow migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.
No public API — migration relies on manual export or vendor assistance
Internet Explorer Compatibility View blocks login
Per-module pricing means scoping must identify all active modules
Reporting is read-only and non-customizable without vendor services
| Severity | Issue |
|---|---|
| High | No public API — migration relies on manual export or vendor assistance |
| Medium | Internet Explorer Compatibility View blocks login |
| Low | Per-module pricing means scoping must identify all active modules |
| Low | Reporting is read-only and non-customizable without vendor services |
Leaving VisionFlow?
Where VisionFlow customers move next
7 destinations VisionFlow can migrate to.
How a VisionFlow migration works
Four steps, VisionFlow-specific
Connect
Not publicly documented into VisionFlow. Scopes limited to read-only on the data we move.
Map
We translate VisionFlow-specific structures (custom fields, objects, value lists) to the destination's model.
Sample
Test with a 50–200 record subset to validate VisionFlow quirks before production.
Migrate
Full migration with VisionFlow rate-limit handling. Rollback available throughout.
FAQ
VisionFlow migration FAQ
Answers to the questions buyers ask most during VisionFlow migration scoping. Not seeing yours? Book a call.
Can't find your answer?
Walk through your VisionFlow migration with a real engineer — 30 minutes, free, written quote within 24 hours.
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Ready when you are
Migrate VisionFlow.
Without the rebuild.
Free scoping call with a migration engineer. Tell us about your VisionFlow setup and destination — written quote back within a business day.