ERP

Migrate your JTL-Wawi data

German e-commerce ERP built around merchandise management and multi-channel selling. JTL-Wawi orchestrates inventory, orders, and fulfillment for SMB retailers across marketplaces, shops, and warehouses.

Encrypted end-to-end with one-click rollback
Talk to a real migration engineer in minutes
JTL-Wawi logo

In its favor

Why people choose JTL-Wawi

The signal that keeps JTL-Wawi on the shortlist. Sourced from G2, Capterra, and customer scoping calls.

Extensive German-language knowledge base and community forum with 72,000 posts means teams can self-solve common configuration problems quickly.

Integrated ecosystem (JTL-Wawi, JTL-Shop, JTL-eazyAuction) unifies item management, order processing, and marketplace selling across eBay and Amazon without third-party middleware.

JTL-Workflows automate repetitive business logic using event-driven triggers, reducing manual intervention in daily order and shipping operations.

Free and Basic support tiers lower the entry cost for small e-commerce teams evaluating the platform before committing to a paid tier.

Direct RDP hosting via JTL Cloud or third-party providers allows teams to run JTL-Wawi without maintaining on-premises Windows infrastructure.

Support costs escalate significantly when issues require Bronze or Silver tier assistance, and the tariff model means simple questions can become billable support tickets.

English documentation remains incomplete with many pages still showing German screenshots and links, creating friction for non-German-speaking administrators.

Cloud hosting was discontinued by JTL, forcing customers to either self-host on-premises or find third-party RDP providers, disrupting existing deployment patterns.

Customer satisfaction scores are modest (G2 3.8, Trustpilot 2.4) with reviewers citing feature gaps and support responsiveness as recurring frustrations.

Reasons to switch

Why people leave JTL-Wawi

The recurring reasons buyers give for replacing JTL-Wawi. Presented as facts, not knocks.

Platform scorecard

Strengths, weaknesses, and where JTL-Wawi fits

Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.

SWOT — strengths, weaknesses, and use-case fit

Strengths

Integrated multi-channel selling across eBay, Amazon, and custom storefronts via JTL-Connector ecosystem.Automated workflow engine (JTL-Workflows) reduces manual tasks using event-driven process chains.JTL-Ameise provides CSV-based import/export for all core business objects without requiring API access.Active German e-commerce partner network with certified service partners and 72,000-post community forum.RDP-based hosting option eliminates on-premises Windows server maintenance for small teams.

Weaknesses

English documentation is incomplete with German-language screenshots persisting even on translated pages.Support model transitioned to paid tiers, making basic issues potentially billable under Bronze or Silver plans.No standalone cloud offering from JTL itself forces customers to third-party RDP providers.Modest review scores (G2 3.8, Trustpilot 2.4) reflect ongoing customer satisfaction concerns.JTL-Connector ecosystem is tightly coupled to JTL-Wawi, making cross-platform migrations more complex.

Where it works

Small German e-commerce businesses (1–50 employees) selling on eBay, Amazon, and JTL-Shop who need unified inventory and order management across marketplaces without third-party middleware.German-speaking teams who prefer self-service support through the 72,000-post community forum and can resolve configuration issues without paid support escalation.Retailers already using the JTL ecosystem (JTL-Shop, JTL-eazyAuction, JTL-Connector) who benefit from native integration without custom API development.Small teams with limited IT infrastructure that can use RDP-based third-party hosting instead of maintaining on-premises Windows servers.Businesses comfortable with CSV-based workflows via JTL-Ameise who prefer file-based import/export over API-centric integrations.

Where it struggles

Non-German-speaking organizations because English documentation remains incomplete with German screenshots and links persisting even on translated pages.Teams requiring native cloud deployment since JTL discontinued its own cloud hosting, forcing reliance on third-party RDP providers or self-hosted infrastructure.Businesses needing responsive and affordable support given the transition to paid Bronze and Silver tiers where basic questions become billable tickets.Companies with modest customer satisfaction expectations since G2 (3.8) and Trustpilot (2.4) scores reflect ongoing frustrations with feature gaps and support responsiveness.Large enterprises or high-volume operations that need scalable cloud infrastructure, dedicated support SLAs, and multi-entity ERP capabilities.

Pricing tiers

JTL-Wawi pricing overview

JTL-Wawi itself has no publicly published per-seat or per-tier pricing. Support is organized into Free and Basic (no cost) tiers plus paid Bronze and Silver tiers. Most direct costs come from JTL-Connector add-ons, JTL-Shop licensing, and third-party hosting fees for RDP deployments.

Free

Tier 1 of 4

Free

What's included

Basic support via community forum and self-service documentationAccess to JTL-Guide knowledge baseJTL-Cloud for new customers

Need help selecting your ERP?

Book a free 30 minute consultation

Pricing is informational. FlitStack AI does not bill on JTL-Wawi's schedule — see our quote-based pricing →

What gets migrated

JTL-Wawi object support

Object-by-object support for JTL-Wawi migrations. Per-pair details surface during scoping.

Artikels (Items/Products)

Fully supported

Items are the core JTL-Wawi object with a well-documented schema. We export Artikels via JTL-Ameise CSV or REST API, preserving cross-references to Stammartikel (base items) and Variationskombinationen (variant combinations). Custom fields are supported via the dedicated customfields endpoint.

Kunden (Customers)

Fully supported

Customer export is a standard JTL-Ameise template. We map Kunden to the destination's contact model, preserving address records and payment status fields. Merged or duplicate customer handling is configurable per migration scope.

Aufträge (Sales Orders)

Fully supported

Orders link Artikels to Kunden and carry workflow state (Auftrag_erstellt, bezahlt, ausgeliefert). We preserve the full order lifecycle including partial shipments and order modifications during migration.

Rechnungen (Invoices)

Mapping required

Invoices reference Aufträge and contain line-item tax calculations. We export via the Rechnungen export template. Tax codes and regional VAT configurations may require field-level mapping when migrating to non-German ERPs.

Lagerbestände (Inventory/Warehouse Stock)

Fully supported

Stock levels are maintained per Lager (warehouse) and can be exported as CSV. We capture aktuelle Bestände and pending reservations to reconstruct the exact inventory snapshot at migration cutover time.

Lieferanten (Suppliers/Vendors)

Mapping required

Supplier records link to purchasing workflows. Name and address export is straightforward; Einkaufspreise (purchase prices) and Rahmenbestellungen require value mapping if the destination uses different currency or UOM conventions.

JTL-Workflows (Automated Workflows)

Mapping required

Workflows define event-condition-action chains. We document all active workflows during scoping. Migration requires recreating them in the destination system; we provide a workflow audit report as part of every JTL-Wawi migration package.

Zusatzkosten (Additional Costs on A/P Invoices)

Mapping required

Additional costs such as transport, customs, and duties are defined as named cost types per Lieferantenbestellung. We preserve these definitions and map them to equivalent cost categories in the destination ERP.

JTL-Connector Links (Shopware, PrestaShop, etc.)

Mapping required

Connectors synchronize Artikels and Aufträge between JTL-Wawi and storefronts. Migration requires re-establishing connector credentials in the destination system. We provide a connector audit documenting all active channel links before cutover.

Versand (Shipping/Package Export)

Mapping required

Shipping data is exported as CSV per logistics partner (DPD, Hermes, iloxx). Tracking IDs can be fed back via import template. We preserve the shipping method assignments and export templates during migration.

JTL-WMS (Warehouse Management)

Mapping required

JTL-WMS extends JTL-Wawi with pick-and-pack workflows. WMS-specific data (Arbeitsstationen, Packtisch-Konfiguration) is not part of the core REST API; we handle it via JTL-Ameise exports where supported.

Benutzerdefinierte Ansichten (Custom SQL Views)

Not in this platform

Custom SQL views built by users in 'Eigene Übersichten' are stored in the JTL-Wawi database and are not exposed via API or standard export. We flag these during scoping and recommend manual documentation or SQL-level export as a fallback.

Gotchas

What to watch for in JTL-Wawi migrations

Issues we've hit on past JTL-Wawi migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.

Medium

SCX API per-endpoint rate limits return HTTP 429

High

UNC paths required for all file-based imports and exports

High

JTL Cloud hosting discontinued forces third-party RDP reliance

Low

Incomplete English documentation with untranslated content

How a JTL-Wawi migration works

Four steps, JTL-Wawi-specific

Connect

API key (SCX APIs and REST API) into JTL-Wawi. Scopes limited to read-only on the data we move.

Map

We translate JTL-Wawi-specific structures (custom fields, objects, value lists) to the destination's model.

Sample

Test with a 50–200 record subset to validate JTL-Wawi quirks before production.

Migrate

Full migration with JTL-Wawi rate-limit handling. Rollback available throughout.

FAQ

JTL-Wawi migration FAQ

Answers to the questions buyers ask most during JTL-Wawi migration scoping. Not seeing yours? Book a call.

Can't find your answer?

Walk through your JTL-Wawi migration with a real engineer — 30 minutes, free, written quote within 24 hours.

Book a free 30 minute consultation

Most JTL-Wawi migrations under 1M records finish in 48–72 hours end-to-end. Larger orgs with custom objects or buyer-side security review typically take 5–7 days.

Ready when you are

Migrate JTL-Wawi.
Without the rebuild.

Free scoping call with a migration engineer. Tell us about your JTL-Wawi setup and destination — written quote back within a business day.

Free scoping call Quote in 1 business day 1,784 platforms supported