CRM migration

Migrate from Trade Service Pro to monday CRM

Field-level mapping, validation, and rollback between Trade Service Pro and monday CRM. We move data and schema; workflows are rebuilt natively in monday CRM.

Trade Service Pro logo

Trade Service Pro

Source

monday CRM

Destination

monday CRM logo

Compatibility

86%

12 of 14

objects map 1:1 between Trade Service Pro and monday CRM.

Complexity

BStandard

Timeline

48–72 hours

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

Trade Service Pro closed its doors in 2025, leaving field service businesses scrambling to migrate their client records, job histories, invoices, pricebooks, and scheduling data to a new platform. Monday CRM presents a compelling destination because its visual Board architecture maps naturally to field service workflows — each trade (HVAC, plumbing, electrical) can become its own Board with custom columns for service type, technician, status, and location. FlitStack AI extracts your Trade Service Pro data via their export APIs and batch-processing tools, then maps every field into Monday's supported column types: Text, Numbers, Date, Timeline, Phone, Location, Email, Checkbox, and Status. We preserve original create/update timestamps, owner assignments, and file attachments. What does not migrate: automations, workflow rules, QuickBooks sync configurations, and payment processing integrations — those must be rebuilt in Monday CRM's automation builder or reconnected to third-party tools. We surface your Trade Service Pro automation logic as a rebuild reference document so your team can reconstruct sequences in Monday's no-code automation framework. Migration runs in a sample-first pattern with field-level diff validation before the full cutover commits.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

Trade Service Pro logo

Trade Service Pro

What's pushing teams away

  • No public API means third-party integrations or automated data pipelines are not possible, pushing growing companies toward platforms like ServiceTitan or Jobber that offer developer access.
  • Support is ticket-based with no clear SLA, and several reviews of similar FSM platforms cite slow response times as a reason for switching.
  • Limited scalability beyond 11–50 employees means companies that grow past that range often need a more robust platform with advanced dispatch and reporting.
  • Sync issues and reliability bugs, reported across comparable FSM tools, cause field teams to lose confidence in the system during active jobs.

Choosing

monday CRM logo

monday CRM

What's pulling them in

  • Users praise the board-based visual interface for making pipeline stages immediately legible to non-technical team members without CRM training.
  • The no-code automation builder lets sales ops teams create lead routing, stage updates, and email triggers without developer involvement.
  • Integration ecosystem connects to Slack, Gmail, Outlook, and Zapier with minimal configuration, reducing friction for teams already using these tools.
  • The flexible column system lets teams build custom CRM views — deal value, close date, lead source — without needing a developer or pre-defined schema.
  • Teams already using monday Work Management can layer CRM features onto existing boards rather than starting from scratch.

Object mapping

How Trade Service Pro objects map to monday CRM

Each row shows how a Trade Service Pro object lands in monday CRM, including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

Trade Service Pro

Client / Contact

maps to

monday CRM

People (Contact Record)

1:1
Fully supported

Trade Service Pro client records map to Monday CRM People entries. We preserve full name, phone, email, address, and the primary trade type as a custom text column. Owner assignment resolves by email match to Monday users.

Trade Service Pro

Client Company / Business

maps to

monday CRM

Companies

1:1
Fully supported

Trade Service Pro business-name entries (separate from individual contacts) map to Monday Companies. Company address, trade category, and years-in-business fields migrate as text or number columns depending on Monday's supported types.

Trade Service Pro

Job / Work Order

maps to

monday CRM

Board Items (Jobs Board)

1:1
Fully supported

Each Trade Service Pro job becomes a Board item on a dedicated Jobs Board. The Board columns reflect job fields: service type (Status column), technician assigned (People column), scheduled date (Date column), location (Location column), and status (Status column). Historical jobs land as closed items.

Trade Service Pro

Job Status / Stage

maps to

monday CRM

Status Column

1:1
Fully supported

Trade Service Pro job stages (Scheduled, In Progress, On Hold, Completed, Invoiced) map to Monday Status column values. We use the exact stage names from Trade Service Pro to minimize team retraining on the Monday side.

Trade Service Pro

Invoice

maps to

monday CRM

Deals + Board Items

many:1
Fully supported

Invoices merge into Monday Deals when the invoice amount represents a closed deal, or into Board items on the Jobs Board when invoice data is line-item history. Total amount, balance due, and payment status become Deal columns or custom number/checkbox columns.

Trade Service Pro

Line Items / Pricebook

maps to

monday CRM

Products (Product Catalog)

1:1
Fully supported

Trade Service Pro pricebook entries (categorized products and services) map to Monday Products with Name, Price, and Category fields. Inventory quantities become number columns. Images attached to pricebook entries are downloaded and re-uploaded to Monday's file storage.

Trade Service Pro

Scheduled Appointment

maps to

monday CRM

Timeline Column + Date Column

1:1
Fully supported

Trade Service Pro appointments with start/end times map to Monday Timeline columns on the Jobs Board. Single-day appointments use Date columns. Technician assignment links to the assigned person via Monday's People column.

Trade Service Pro

Proposal / Estimate

maps to

monday CRM

Board Items (Estimates Board)

1:1
Fully supported

Trade Service Pro proposals become Board items on an Estimates Board. Proposal status (Pending, Accepted, Declined, Expired) maps to Status column values. Accepted proposals can trigger Deal creation as a manual next step in Monday CRM.

Trade Service Pro

User / Technician

maps to

monday CRM

Monday User (People)

1:1
Fully supported

Trade Service Pro user accounts (technicians, office staff, admins) map to Monday user profiles by email. Role-based permissions become Monday permission sets per workspace and board.

Trade Service Pro

Timesheet / Clock Entry

maps to

monday CRM

Custom Board (Time Tracking)

1:1
Fully supported

Timesheet records (clock-in, clock-out, job timers) do not have a native Monday equivalent. We create a Time Tracking Board with columns for user, date, job linked item, and duration in hours. Team members manually log time post-migration unless a third-party time-tracking integration is connected.

Trade Service Pro

Custom Forms / Intake

maps to

monday CRM

Board Items (Intake Board)

1:1
Fully supported

Trade Service Pro intake forms (lead capture, ad-source tracking) map to Board items on an Intake Board. Form field responses become text, checkbox, or dropdown columns matching Monday's supported types.

Trade Service Pro

Attachment / File Upload

maps to

monday CRM

Monday Files

1:1
Fully supported

Files attached to Trade Service Pro jobs, invoices, or clients (photos, signed documents, receipts) download and re-upload to Monday's file storage linked to the corresponding Board item. File size limits per Monday's upload constraints apply.

Trade Service Pro

Inventory Item

maps to

monday CRM

Board Items (Inventory Board)

1:1
Fully supported

Trade Service Pro inventory records with product name, SKU, quantity on hand, and reorder level map to Board items on a dedicated Inventory Board. Stock level changes become Status or Number columns.

Trade Service Pro

Supplier / Resource

maps to

monday CRM

Companies + Board Items

many:1
Fully supported

Trade Service Pro suppliers map to Monday Companies with a Supplier label tag. Purchase-related notes migrate as Board items on a Suppliers Board linked to the Company record.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

Trade Service Pro logo

Trade Service Pro gotchas

High

No public API forces reliance on in-app CSV exports

Medium

Active timesheet timers do not export in CSV

Medium

eSign status on Proposals does not carry over

Low

Attachment bulk download requires separate handling

Medium

No schema documentation complicitates field mapping

monday CRM logo

monday CRM gotchas

High

Subitems are not included in bulk exports

High

Daily API call limits vary sharply by plan

Medium

Legacy automations (Sentence Builder) are being deprecated

Medium

Excel and account exports only include table views

Low

Enterprise admins can disable non-admin exports

Pair-specific challenges

  • Monday CRM only supports specific import column types — custom Trade Service Pro fields may require post-migration manual entry

    Monday's import process restricts column types to Text, Numbers, Date, Timeline, Phone, Location, Email, Checkbox, and Status. Trade Service Pro custom fields that use non-matching types (such as formula fields, multi-select tags, or rich-text notes) cannot be imported directly. FlitStack flags each non-standard field before migration and either maps it to the nearest Monday column type or documents it for manual entry after the Board structure is live. This is a pair-level gotcha because any CRM-to-Monday migration hits this limitation, but the severity depends on how many custom fields Trade Service Pro has in use.

  • Trade Service Pro automations and workflow rules do not transfer to Monday CRM — logic must be rebuilt manually

    Monday CRM's automation builder uses a recipe model with triggers (column changed, date arrived, status updated) and actions (notify user, update column, create item). Trade Service Pro's automation logic (email-on-schedule, status-triggered notifications, recurring job generation) has no direct equivalent in Monday's export format. FlitStack exports your Trade Service Pro automation configurations as a plain-English rebuild reference document listing each rule's trigger condition and action. Your Monday admin uses this to recreate automations in Monday's no-code builder. This is pair-level because the rebuild work is specific to the destination's automation architecture.

  • Monday's daily API call limits vary by plan — high-volume migrations may require batching or Enterprise rate-limit exceptions

    Monday CRM enforces daily API call limits: 1,000/day on Basic/Standard, 10,000/day on Pro, and 25,000/day on Enterprise. Trade Service Pro exports with large record counts (jobs, invoices, line items, attachments) can exceed Standard plan limits if the migration tool runs bulk API operations. FlitStack uses Monday's batch endpoints and respects per-plan rate limits by throttling writes. If your migration volume exceeds your plan's daily cap, we recommend upgrading to Pro for the migration window or requesting a temporary Enterprise rate-limit exception from Monday support.

  • Timesheet and time-tracking data has no native Monday equivalent — a custom Board or third-party integration is required

    Trade Service Pro's timesheet module tracks clock-in/clock-out times, break durations, and job-linked timers. Monday CRM has no native time-tracking object — time tracking is available only via the Pro plan's Time Tracking column on individual boards, which is designed for task duration, not employee timesheets. FlitStack migrates timesheet records as items on a dedicated Time Tracking Board. For ongoing time capture, your team either uses Monday's manual Time Tracking column on each board or connects a third-party integration (Clockify, Toggl, etc.) via Zapier or Monday's native integration marketplace.

  • QuickBooks sync configurations do not migrate — invoice data moves, but the accounting connection must be rebuilt

    Trade Service Pro offered native QuickBooks synchronization for customers, products, invoices, and payments. Monday CRM has a QuickBooks integration that must be reconnected after migration. FlitStack migrates your Trade Service Pro invoice records (invoice number, total, balance, line items) into Monday Deals and Products, but the QuickBooks connection — including chart-of-accounts mapping, payment reconciliation rules, and QB user permissions — must be reconfigured from scratch in Monday's integration settings. This is pair-level because the connection logic is specific to each platform's QuickBooks implementation.

Migration approach

Six steps for a successful Trade Service Pro to monday CRM data migration

  1. Export Trade Service Pro data and assess schema gaps

    FlitStack extracts your Trade Service Pro data using their available export tools and API access: clients, companies, jobs, invoices, line items, pricebook entries, inventory, timesheets, and attachments. We inventory every field and flag custom fields that do not map to Monday CRM's supported column types. A schema gap report identifies which fields need manual post-migration entry, which can map to custom columns, and which require a Monday admin to create new column types before the import runs.

  2. Design Monday CRM Board structure and permission model

    Before data moves, your Monday admin (or our team) creates the Board architecture: a Clients Board (People + Companies), a Jobs Board per trade type (HVAC, Plumbing, Electrical, etc.), an Estimates Board, a Deals Board, a Products Board (Pricebook), an Inventory Board, and a Time Tracking Board. We map Monday Status column values to match Trade Service Pro's stage names, create the custom number and date columns for non-standard fields, and configure workspace permissions so technicians see only their assigned boards.

  3. Map owner and technician accounts by email resolution

    Trade Service Pro user accounts (office staff, technicians, admins) resolve to Monday users by email address match. Any Trade Service Pro owner or technician without a corresponding Monday account is flagged before migration. Your team either creates the Monday user first or assigns those records to a fallback owner. No migrated record lands without a Monday user assignment. User role permissions (TSP's User Roles controlling access by feature) map to Monday workspace-level permission sets.

  4. Run sample migration with field-level diff validation

    A representative slice migrates first — typically 100–500 records spanning clients, jobs, invoices, pricebook entries, and attachments. We generate a field-level diff comparing source values against Monday Board items so you can verify column mapping correctness, Status value assignments, technician links, and attachment re-uploads before the full run commits. This validation step catches column-type mapping errors before they affect all records.

  5. Execute full migration with delta-pickup window and audit log

    The full migration runs against your Monday CRM account using batched API writes within your plan's rate limits. A delta-pickup window (typically 24–48 hours) captures any records created or modified in Trade Service Pro during the cutover window. Audit log captures every operation including record count, field mapping applied, and attachment re-upload status. One-click rollback is available if reconciliation identifies missing records or mapping errors. After go-live, we deliver a rebuild reference document for your Trade Service Pro automations and QuickBooks integration.

Platform deep dives

Context on both ends of the pair

Trade Service Pro logo

Trade Service Pro

Source

Strengths

  • All-in-one FSM bundle covering CRM, proposals, invoicing, and scheduling for trade contractors.
  • Month-to-month subscription with no annual contract commitment.
  • 30-day free trial with no credit card required for sign-up.
  • Integrated payment processing marketed as accelerating collections for field service businesses.
  • User permission controls differentiate back-office and field technician access levels.

Weaknesses

  • No public API documented, preventing automated integrations or programmatic data exports.
  • No published pricing tiers on the website; cost transparency requires a sales conversation.
  • Small company footprint (11–50 employees, <$5M revenue) suggests limited enterprise-scale features.
  • Support is ticket-based with no documented SLA, leading to unpredictable response times.
  • Schema is undocumented; custom fields and object relationships are not publicly described.
monday CRM logo

monday CRM

Destination

Strengths

  • Board-based UI makes pipeline stages and deal progress visually obvious without training.
  • No-code automation builder requires no developer resources to create lead routing and stage-triggered actions.
  • Flexible column system supports custom CRM fields without schema changes or admin involvement.
  • Integrates natively with Slack, Gmail, Outlook, and Zapier with minimal configuration overhead.
  • Layered product means teams already on monday Work Management can add CRM without migrating existing data.

Weaknesses

  • No native Contacts object separate from Items — contacts are managed inside a CRM module's People feature.
  • Pipeline and deal relationships use a flat item model rather than a relational object model, making complex CRM associations awkward.
  • Automations are plan-gated (250 actions/month on Standard, 25,000 on Pro) and the legacy Recipe system is being deprecated.
  • Customization and advanced views (Chart, Formula, Dependency) are locked behind Pro and Enterprise tiers.
  • Per-seat pricing with non-refundable annual billing creates cost lock-in risk during migration.

Complexity grading

How hard is this migration?

Standard CRM migration. All 8 core objects map 1:1 between Trade Service Pro and monday CRM.

B

Overall complexity

Standard migration

Derived from compatibility, mapping clarity, API constraints, and data volume across Trade Service Pro and monday CRM.

  • Object compatibility

    A

    All 8 core objects map 1:1 between Trade Service Pro and monday CRM.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    8-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    Trade Service Pro: Not publicly documented.

  • Data volume sensitivity

    B

    Trade Service Pro doesn't expose a bulk API — REST + parallelization used for high-volume runs.

Estimator

Estimate your Trade Service Pro to monday CRM migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about Trade Service Pro to monday CRM data migrations

Answers to the questions buyers ask most during Trade Service Pro to monday CRM migration scoping. Not seeing yours? Book a call.

Can't find your answer?

Walk through your Trade Service Pro to monday CRM migration with a real engineer — 30 minutes, free, written quote within 24 hours.

Book a free 30 minute consultation

Most Trade Service Pro to Monday CRM migrations complete in 48–72 hours for setups with fewer than 10,000 records. Larger volumes exceeding 50,000 records (especially with complex pricebooks, multi-level inventory, or extensive timesheet history) extend to 5–10 days. The longest phase is Board design and column-type setup in Monday before data can land — FlitStack delivers the Board schema plan before the migration run begins.

Adjacent paths

Related migrations to explore

Ready when you are

Move from Trade Service Pro.
Land in monday CRM, intact.

Tell us record counts and timeline. We'll come back with a written quote inside 1 business day — no commitment, no sales pitch.

Accuracy guarantee Rollback included Quote in 1 business day