CRM migration
Field-level mapping, validation, and rollback between The Case File and Nutshell. We move data and schema; workflows are rebuilt natively in Nutshell.
The Case File
Source
Nutshell
Destination
Compatibility
12 of 12
objects map 1:1 between The Case File and Nutshell.
Complexity
BStandard
Timeline
48–72 hours
Overview
The Case File organizes data around legal matters: clients, opposing parties, case events, documents, and billing entries tied to specific case numbers. Nutshell is a sales CRM that models People, Companies, Leads, and Deals with pipeline stages, activity tracking, and integrated email. These are fundamentally different data architectures — The Case File has no native equivalent to Nutshell's Deals or pipeline stages, and Nutshell has no concept of legal case numbering, court dates, or matter types. FlitStack AI extracts The Case File records via API or export file, maps parties to Nutshell People and Companies, maps case activities to Nutshell Activities, and maps matter-stage information to a custom pipeline field. We preserve original create dates, owner assignments, and document references. We do not migrate court-specific workflows, filing automations, or billing logic — those require manual rebuild in Nutshell or a separate billing tool. The migration runs as a scoped read on The Case File, with a delta-pickup window capturing in-flight changes during cutover.
Every standard and custom field arrives verified.
AI proposes the map; you confirm before any record moves.
Parent–child, lookups, and ownership stay linked.
Calls, emails, meetings — with original timestamps.
Documents, uploads, and inline notes move with the record.
Why teams make this switch
Leaving
What's pushing teams away
Choosing
What's pulling them in
Object mapping
Each row shows how a The Case File object lands in Nutshell, including any object-level transformations, lookup resolution, or schema-design dependencies.
Typical mapping — final map is confirmed during the sample migration step.
The Case File
Client / Party
Nutshell
Person
1:1The Case File clients and named parties map directly to Nutshell People records. Nutshell stores name, email, phone, title, and address as standard fields. Parties without email addresses are migrated with available contact fields and flagged for data enrichment review.
The Case File
Opposing Party / Insurance Carrier
Nutshell
Company
1:1Organizations named as opposing parties, insurance carriers, or corporate defendants in The Case File map to Nutshell Companies. Nutshell's Company object stores name, domain, industry, employee count, and annual revenue. Carrier-specific data (policy numbers, coverage limits) migrates as custom fields on the Company record.
The Case File
Matter / Case
Nutshell
Deal
1:1The Case File matter records map to Nutshell Deals, which represent client engagements or matters open in the system. Matter number becomes a custom field (Original_Matter_Number__c) for reference. Matter stage (Intake, Active, Pending, Closed) maps to a custom pick-list field mapped to Nutshell pipeline stages.
The Case File
Matter Stage / Status
Nutshell
Pipeline Stage
1:1The Case File matter status values (e.g., Active, Discovery, Mediation, Trial, Closed) require explicit value-by-value mapping to Nutshell pipeline stage names. The mapping is configured before migration so each matter lands in the correct pipeline column in Nutshell's Board or List view.
The Case File
Attorney / Staff
Nutshell
Nutshell User
1:1Attorneys and staff assigned to matters in The Case File are resolved by email match against existing Nutshell users. Unmatched users are flagged before migration; firms either create Nutshell accounts for them or assign their records to a fallback owner. Owner resolution is validated before any record is written.
The Case File
Case Event / Calendar Entry
Nutshell
Activity (Task or Event)
1:1Court dates, filing deadlines, deposition schedules, and attorney notes from The Case File map to Nutshell Activities. Events with a start/end time map to Nutshell Events; discrete action items map to Tasks. Original timestamps and assigned attorneys are preserved on each activity record.
The Case File
Document / Attachment
Nutshell
Nutshell File
1:1Documents attached to The Case File matters are re-uploaded as Nutshell Files and attached to the corresponding Person or Deal record. Files over Nutshell's 25MB per-file limit are flagged for pre-split before migration. Nutshell Files support PDF, DOCX, XLSX, and image formats by default.
The Case File
Time Entry / Billing Record
Nutshell
No Equivalent in Nutshell
1:1Time entries and billing records tied to The Case File matters cannot migrate to Nutshell because Nutshell lacks native billing or time-tracking objects. These records should be exported as a separate report and archived in a document storage system, or handled by a dedicated billing tool post-migration.
The Case File
Custom Matter Fields
Nutshell
Custom Fields on Person / Company / Deal
1:1Practice-area-specific fields on The Case File matters (e.g., statute of limitations, jurisdiction, expert witness names, settlement range) have no direct Nutshell equivalent. These migrate as custom fields on the Deal record, created in Nutshell before the migration run. The firm identifies field types during scoping so Nutshell custom field schemas are ready before data lands.
The Case File
Conflict Check Record
Nutshell
No Equivalent in Nutshell
1:1Conflict check records and conflict flags in The Case File are not migratable to Nutshell. Nutshell has no native conflict-check mechanism; firms should run a conflict check in Nutshell before importing and consider a dedicated legal ethics compliance tool for ongoing conflict management.
The Case File
Matter Note / Communication Log
Nutshell
Activity (Task) with Note
1:1Case notes and attorney communications logged in The Case File map to Nutshell Tasks with a note body containing the original text. Timestamps and author attribution are preserved. Long notes are truncated if they exceed Nutshell's note field length limits — flagged in the sample migration diff.
The Case File
Medical Record / Evidence Reference
Nutshell
Custom Field on Deal
1:1Medical record references, evidence identifiers, and exhibit lists on personal-injury or litigation matters migrate as long-text custom fields on the corresponding Deal record. The original text is preserved verbatim; Nutshell's long-text area field type accommodates entries up to 32,768 characters, which is sufficient for most medical records and evidence references. Any references to external document IDs are preserved as linked text for traceability.
| The Case File | Nutshell | Compatibility | |
|---|---|---|---|
| Client / Party | Person1:1 | Fully supported | |
| Opposing Party / Insurance Carrier | Company1:1 | Fully supported | |
| Matter / Case | Deal1:1 | Fully supported | |
| Matter Stage / Status | Pipeline Stage1:1 | Fully supported | |
| Attorney / Staff | Nutshell User1:1 | Fully supported | |
| Case Event / Calendar Entry | Activity (Task or Event)1:1 | Fully supported | |
| Document / Attachment | Nutshell File1:1 | Fully supported | |
| Time Entry / Billing Record | No Equivalent in Nutshell1:1 | Fully supported | |
| Custom Matter Fields | Custom Fields on Person / Company / Deal1:1 | Fully supported | |
| Conflict Check Record | No Equivalent in Nutshell1:1 | Fully supported | |
| Matter Note / Communication Log | Activity (Task) with Note1:1 | Fully supported | |
| Medical Record / Evidence Reference | Custom Field on Deal1:1 | Fully supported |
Gotchas + challenges
Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.
The Case File gotchas
No publicly documented API for programmatic data extraction
Trust account ledger balances require manual verification
Custom fields lack a documented export schema
Document folder structure does not export flatly
Nutshell gotchas
Contact tier limits enforced on import
No bulk API endpoint requires paginated extraction
Email sequences not exportable via API
Foundation plan disables key sales features
Pair-specific challenges
Migration approach
Export and inventory The Case File data
FlitStack initiates a scoped read of The Case File via export file or API, extracting all People, Companies, Matters, Activities, and Documents. We produce a data inventory report showing record counts per object, custom field inventory per matter type, and file size distribution for the document set. This inventory drives the field-mapping plan and surfaces any objects that have no Nutshell equivalent before the migration design begins.
Design Nutshell custom field schema
Based on the inventory findings, FlitStack delivers a detailed Nutshell schema setup plan specifying the exact custom fields required on each object: Person (Party_Type__c), Company (Carrier_Info__c), Deal (Matter_Type__c, Original_Matter_Number__c, Jurisdiction__c, Statute_of_Limitations__c, Opened_Date__c, Closed_Date__c), and Activity (Activity_Type__c). The firm's Nutshell administrator creates these fields in Nutshell before the migration run. We provide precise field names, data types, and pick-list value definitions to streamline the setup and minimize iterative back-and-forth during the configuration phase.
Build value-mapping tables and resolve owners
FlitStack constructs the matter-status-to-pipeline-stage value-mapping table, defining how each The Case File status (Intake, Active, Discovery, Mediation, Trial, Closed) routes to the appropriate Nutshell pipeline stage column. Simultaneously, we run the complete attorney and staff email list from The Case File against Nutshell's existing user roster to identify email matches and flag any unresolved owners for the firm to address. Both the value-mapping table and the owner-resolution list are delivered as artifacts for the firm to review, validate, and approve before the sample migration is executed.
Run sample migration with field-level diff
A representative sample — typically 100–500 records spanning clients, companies, matters, activities, and a sample document — migrates to Nutshell first. We generate a field-level diff report showing every mapped field, its source value, its destination value, and any discrepancies. The firm reviews the diff to verify stage mapping, owner resolution, document attachment links, and the handling of custom fields before the full run is authorized.
Execute full migration with delta-pickup window
The full migration runs against Nutshell. A delta-pickup window (24–48 hours after the primary run) captures any records created or modified in The Case File during the cutover window. All operations are logged to an audit trail. One-click rollback is available if reconciliation identifies missing records or incorrect mappings. After rollback window closes, the firm validates the final Nutshell dataset against the data inventory report.
Platform deep dives
The Case File
Source
Strengths
Weaknesses
Nutshell
Destination
Strengths
Weaknesses
Complexity grading
Standard CRM migration. 2 of 8 objects need a mapping; the rest are 1:1.
Overall complexity
Standard migration
Derived from compatibility, mapping clarity, API constraints, and data volume across The Case File and Nutshell.
Object compatibility
2 of 8 objects need a mapping; the rest are 1:1.
Field mapping clarity
Field mapping is derived from defaults — final spec confirmed during the sample migration.
Timeline complexity
8-object category — typical timelines run 2–7 days end-to-end.
API constraints
The Case File: Not publicly documented.
Data volume sensitivity
The Case File doesn't expose a bulk API — REST + parallelization used for high-volume runs.
Estimator
Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.
Step 1
Pick a category, then your source and destination platforms.
Category
FAQ
Answers to the questions buyers ask most during The Case File to Nutshell migration scoping. Not seeing yours? Book a call.
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