CRM

Migrate your The Case File data

Cloud-based legal practice management software for small and mid-size firms. Handles cases, contacts, billing, and documents with an emphasis on ease of use and client intake workflows.

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In its favor

Why people choose The Case File

The signal that keeps The Case File on the shortlist. Sourced from G2, Capterra, and customer scoping calls.

Small-firm friendly pricing and straightforward case management without the complexity of enterprise legal platforms.

Good client intake and lead tracking built into the same platform as active case management.

Native Full Data Backup and export spreadsheets make raw data extraction possible without a formal API.

Strong reputation for intuitive UI that attorneys and paralegals can adopt without formal training.

Integrated time tracking and billing directly linked to open cases simplifies law firm accounting.

Document management limitations make handling extremely large or complex litigation document sets difficult.

The platform lacks depth for multi-party or high-volume matters that require advanced workflow automation.

Reporting and analytics are basic compared to purpose-built litigation analytics platforms.

Limited API documentation and third-party integration ecosystem makes automation difficult.

Some firms outgrow the platform as they scale and need more robust matter-level permissions controls.

Reasons to switch

Why people leave The Case File

The recurring reasons buyers give for replacing The Case File. Presented as facts, not knocks.

Platform scorecard

Strengths, weaknesses, and where The Case File fits

Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.

SWOT — strengths, weaknesses, and use-case fit

Strengths

Cloud-native platform with no on-premises infrastructure requirements for the standard edition.Native Full Data Backup tool and export spreadsheets provide a structured data extraction path.Integrated client intake, case management, billing, and time tracking in one platform.Good mobile app availability for attorneys working outside the office.Dedicated Data Migration help center collection suggests some investment in migration tooling.

Weaknesses

Limited public API documentation makes programmatic migration and integration work harder to plan.Document management is basic; large-scale litigation document sets are difficult to organize within the platform.Reporting and analytics capabilities are shallow compared to specialized litigation software.Third-party integrations ecosystem is smaller than enterprise-class legal CRMs.Custom field definitions must be reviewed manually during migration scoping as no exportable schema is documented.

Where it works

Solo practitioner and small law firms (2–25 attorneys) that need an all-in-one case management platform without enterprise complexity or cost.General practice firms handling straightforward single-party matters such as personal injury, family law, estate planning, and real estate closings.US-based firms operating under standard bar association rules where basic trust accounting and integrated billing meet compliance needs.Teams where attorneys and paralegals need to self-onboard without formal training, particularly in firms with high staff turnover or remote work patterns.Firms that rely heavily on client intake workflows and need lead tracking, case creation, and time billing connected in a single platform.

Where it struggles

Large-scale litigation matters involving thousands of documents per case, where document management limitations create bottlenecks in discovery workflows.Multi-party litigation or class actions requiring complex matter hierarchies, cross-firm collaboration, or granular role-based permissions on case data.Firms requiring deep third-party integrations or automated workflows, given the limited API documentation and smaller integrations ecosystem.Growing firms that have expanded beyond 25–30 users or that need advanced analytics, custom dashboards, and detailed matter-level reporting.International firms or those operating in jurisdictions with complex regulatory reporting requirements beyond standard US trust accounting.

Pricing tiers

The Case File pricing overview

MyCase pricing is not publicly disclosed on their website. Prospective customers must contact sales for a quote. Plans appear to scale by user count and feature tier, with add-ons available for document e-signature and payment processing.

Starter

Tier 1 of 3

Not publicly listed

What's included

Contact and case managementClient intake toolsCalendar and task trackingEmail integration

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Pricing is informational. FlitStack AI does not bill on The Case File's schedule — see our quote-based pricing →

What gets migrated

The Case File object support

Object-by-object support for The Case File migrations. Per-pair details surface during scoping.

Cases

Fully supported

Cases is the central object in MyCase. Each case carries status, assigned attorney, client contact, opposing parties, and case number. We preserve the full case record including dates, staff assignments, and related contacts during migration.

Contacts

Fully supported

MyCase stores contacts with name, email, phone, address, and firm association. We export via the contact spreadsheet and land records 1:1 into the destination CRM Contacts or equivalent objects.

Companies

Fully supported

Companies represent opposing counsel, insurance carriers, and other organizational entities. We map Company records to the destination's Account or Organization object, preserving relationships to linked Contacts.

Documents

Mapping required

MyCase attaches documents to cases. We export file metadata and binary blobs together and reconstruct the folder structure in the destination, though original naming conventions may vary depending on export format.

Time Entries

Mapping required

Billable time entries are linked to Cases and Contacts. We preserve the hours, date, description, and billing rate. Where the destination uses a different time-tracking schema, we map entries to the nearest equivalent structure.

Billing Records

Mapping required

Invoices and payments are generated from time entries and expense records. We export invoice headers, line items, and payment status. Recurring billing configurations may not transfer automatically.

Calendar Events

Mapping required

MyCase calendars include court dates, deadlines, and appointments linked to Cases or Contacts. We map events with title, start/end times, and case associations, though attendee-level detail may require manual reconciliation.

Trust Accounts

Mapping required

Trust account balances and transaction history are stored against Cases or Contacts. We export ledger entries and current balances; however, regulatory compliance requirements mean trust records often require manual verification at the destination.

Custom Fields

Mapping required

MyCase allows custom fields on Cases and Contacts. We identify all custom field definitions during scoping, map values by type (text, date, dropdown), and flag any that lack a clear destination equivalent.

Tasks

Mapping required

Tasks are associated with Cases and carry assignee, due date, and completion status. We export tasks and map them to the destination task management system, though checklist hierarchy may flatten during transfer.

Communications

Mapping required

Emails and notes logged against Cases or Contacts are exported as text records with timestamps. Thread associations may not transfer if the destination lacks a linked communication model.

Gotchas

What to watch for in The Case File migrations

Issues we've hit on past The Case File migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.

High

No publicly documented API for programmatic data extraction

High

Trust account ledger balances require manual verification

Medium

Custom fields lack a documented export schema

Medium

Document folder structure does not export flatly

How a The Case File migration works

Four steps, The Case File-specific

Connect

Not publicly documented into The Case File. Scopes limited to read-only on the data we move.

Map

We translate The Case File-specific structures (custom fields, objects, value lists) to the destination's model.

Sample

Test with a 50–200 record subset to validate The Case File quirks before production.

Migrate

Full migration with The Case File rate-limit handling. Rollback available throughout.

FAQ

The Case File migration FAQ

Answers to the questions buyers ask most during The Case File migration scoping. Not seeing yours? Book a call.

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Walk through your The Case File migration with a real engineer — 30 minutes, free, written quote within 24 hours.

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Most The Case File migrations under 1M records finish in 48–72 hours end-to-end. Larger orgs with custom objects or buyer-side security review typically take 5–7 days.

Ready when you are

Migrate The Case File.
Without the rebuild.

Free scoping call with a migration engineer. Tell us about your The Case File setup and destination — written quote back within a business day.

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