CRM

Migrate your Textedly data

SMS marketing platform for US-based businesses sending bulk texts, running keyword opt-ins, and two-way conversations. Simple interface, per-message pricing, and a 14-day free trial with no contact limits.

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In its favor

Why people choose Textedly

The signal that keeps Textedly on the shortlist. Sourced from G2, Capterra, and customer scoping calls.

Users cite the cross-device interface — accessible from desktop, phone, and iPad — as the primary reason they stick with Textedly for bulk SMS.

The 14-day free trial with no credit card required gives teams a low-risk way to validate the platform before committing to a paid tier.

Bulk upload via CSV with a downloadable template (Phone, First Name, Last Name, Email, Address, City, State, ZIP, Company Name, Tags, Birth Date) makes list onboarding straightforward once on a paid plan.

Keyword-based opt-in campaigns and auto-responders are straightforward to configure, giving small teams a hands-off SMS onboarding flow without developer involvement.

Customer support receives consistent praise across G2 and Capterra reviews, with multiple users reporting connection times under two minutes for real humans.

Pricing escalates as contact lists grow, with multiple reviews noting that costs become prohibitive at scale and rate increases arrive without warning.

Keyword functionality is described as limited and frustrating, particularly for businesses requiring multiple custom keywords or complex opt-in logic.

Analytics are described as basic — delivery timestamps and activity counts are available, but meaningful campaign insights are lacking.

Contact editing in the UI is reported as more difficult than expected, making bulk corrections time-consuming for large lists.

The platform flags phone numbers without notifying the user, requiring proactive test-message monitoring to catch suppressed or blocked numbers.

Reasons to switch

Why people leave Textedly

The recurring reasons buyers give for replacing Textedly. Presented as facts, not knocks.

Platform scorecard

Strengths, weaknesses, and where Textedly fits

Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.

SWOT — strengths, weaknesses, and use-case fit

Strengths

Simple cross-device web interface accessible from desktop, tablet, and mobile browser without requiring a dedicated app.No contact limits on subscriber lists regardless of plan tier — you can grow your list without per-contact surcharges.Built-in keyword opt-in and auto-responder functionality requires no developer setup to get started.Text-to-pay via Stripe integration enables SMS-based payment collection and reminder workflows.Integrations with Salesforce, HubSpot, Shopify, Zapier, and Google Sheets cover the most common CRM and automation stacks.

Weaknesses

Pricing is usage-based and escalates with message volume; multiple reviews report sticker shock as contact lists grow.Regional restriction: the platform only works in the United States — no support for Canadian or international numbers on the core service.Phone numbers can be silently flagged or suppressed by carriers without user notification, creating compliance risk.Analytics provide only basic delivery and activity timestamps; meaningful campaign performance insights require third-party tools.Bulk CSV upload is gated behind a paid plan — free trial users must upload contacts manually one by one.

Where it works

US-based small businesses and solo practices needing bulk SMS marketing without developer involvement or complex setup requirements.Small teams of 2–10 employees who value cross-device access (desktop, phone, tablet) to send campaigns from any location.Businesses running simple keyword opt-in campaigns with single keywords and basic auto-responder flows on US numbers.Organizations with growing subscriber lists that want no per-contact surcharges regardless of list size.Teams that prioritize human customer support responsiveness over advanced analytics and reporting depth.

Where it struggles

Canadian or international businesses that need to send or receive SMS from phone numbers outside the United States.Mid-market companies with large contact lists (5,000+ subscribers) where per-message pricing becomes cost-prohibitive.Organizations requiring deep campaign analytics, attribution reporting, or ROI insights beyond delivery timestamps.Healthcare providers, financial services, or any business with strict TCPA audit or compliance documentation requirements.

Pricing tiers

Textedly pricing overview

Textedly uses per-message pricing across 13 published tiers from $26 to $2,999 per month. Annual billing provides 20% more messages for the same monthly commitment but does not reduce the base price. No free plan exists after the trial; contact limits are not enforced but message volume drives cost at every tier.

Entry

Tier 1 of 4

$26–$49/month

What's included

14-day free trial with no credit card requiredBulk SMS messaging to subscriber listsKeyword-based opt-in campaignsAuto-responders and basic drip sequencesCSV export of subscriber listNo contact limits on any paid tier

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Pricing is informational. FlitStack AI does not bill on Textedly's schedule — see our quote-based pricing →

What gets migrated

Textedly object support

Object-by-object support for Textedly migrations. Per-pair details surface during scoping.

Subscribers

Fully supported

Subscribers are the primary object. We export all standard fields: Phone, First Name, Last Name, Email, Address, City, State, ZIP, Company Name, Tags, and Birth Date. The full list including subscribed and unsubscribed statuses is available via CSV export. We map the contact status field to the destination's equivalent opt-in flag.

Groups

Fully supported

Groups segment subscribers for targeted campaigns. We preserve group membership as tags on each contact record during migration. No group hierarchy exists in Textedly — groups are flat lists.

Tags

Fully supported

Tags are free-form labels applied to subscribers. They export as a comma-separated field in the CSV. We parse them into an array and map them to the destination's tagging schema.

Keywords

Mapping required

Keywords trigger opt-in flows and are tied to short codes. We export keyword-to-autoresponder mappings as workflow records. Multiple keywords pointing to the same list must be reconciled if the destination uses a different short code model.

Auto-Responders

Mapping required

Auto-responders are triggered by keywords or time-based rules. We export them as automation rules with conditions, message bodies, and delays. Complex branching logic may require manual review at the destination.

Drip Campaigns / Sequences

Mapping required

Drip sequences are time-based automated message chains. We export step order, delay intervals, and message content as structured workflow data. Nested or conditional drip logic maps to the destination's equivalent automation builder.

Personalization Fields

Mapping required

Personalization tokens (first name, email, location, and custom fields) are inserted at send time. We export the contact fields that feed personalization and map them to the destination's available merge field syntax.

Campaigns

Mapping required

Campaigns aggregate sent messages, delivery receipts, and response logs. We export campaign metadata and aggregate delivery stats per subscriber. MMS media references are preserved as URLs where Textedly hosts them.

Users / Team Members

Mapping required

Users are assigned roles and can be owners of campaigns or contacts. We export user accounts and role assignments, but destination platforms map roles differently — an explicit role-mapping step is required.

Phone Numbers / Short Codes

Not in this platform

Phone numbers and short codes are carrier-assigned and non-transferable. They do not migrate between platforms. We export number metadata (type, assigned date) as a reference record but do not transfer the numbers themselves.

Webforms

Mapping required

Webforms capture new subscribers and are tied to specific keyword flows. We export form field configurations and the associated keyword association, though form hosting URLs are platform-specific and need rebuilding at the destination.

Payments (Text-to-Pay)

Not in this platform

Text-to-Pay transactions are Stripe-integrated and live within Stripe's system. Historical payment records, invoice history, and payment status data are not accessible via Textedly export and must be pulled directly from Stripe.

Analytics / Reporting

Mapping required

Analytics include delivery timestamps, open/click activity, and subscriber growth metrics. We export available reporting data as structured records. Advanced attribution or cohort analysis requires the destination's own reporting tools.

Gotchas

What to watch for in Textedly migrations

Issues we've hit on past Textedly migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.

Medium

Free trial users cannot bulk upload subscribers

Medium

Per-message pricing creates variable billing

High

Phone number suppression without user notification

Medium

Unsubscribe status is binary and not date-stamped

Low

Canadian users require manual migration support

How a Textedly migration works

Four steps, Textedly-specific

Connect

Not publicly documented into Textedly. Scopes limited to read-only on the data we move.

Map

We translate Textedly-specific structures (custom fields, objects, value lists) to the destination's model.

Sample

Test with a 50–200 record subset to validate Textedly quirks before production.

Migrate

Full migration with Textedly rate-limit handling. Rollback available throughout.

FAQ

Textedly migration FAQ

Answers to the questions buyers ask most during Textedly migration scoping. Not seeing yours? Book a call.

Can't find your answer?

Walk through your Textedly migration with a real engineer — 30 minutes, free, written quote within 24 hours.

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Most Textedly migrations under 1M records finish in 48–72 hours end-to-end. Larger orgs with custom objects or buyer-side security review typically take 5–7 days.

Ready when you are

Migrate Textedly.
Without the rebuild.

Free scoping call with a migration engineer. Tell us about your Textedly setup and destination — written quote back within a business day.

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