Migrate your Salesmate data
Sales-first CRM with built-in telephony and SMS aimed at small-to-mid-market teams. The $23 entry price looks cheap until you need the Pro tier's 10-sequence limit and 1,000-email daily cap that most teams require within their first quarter.
In its favor
Why people choose Salesmate
The signal that keeps Salesmate on the shortlist. Sourced from G2, Capterra, and customer scoping calls.
Built-in phone, SMS, and call recording eliminates the need for a separate telephony stack, which mid-market sales teams on a budget find attractive
Per-user pricing is transparent and predictable, with no per-contact billing surprises that plague HubSpot migrations
Smart Flow automation is available from the Basic tier, giving small teams access to sequencing without a premium upgrade
The intuitive interface earns consistent praise in G2 reviews, particularly from users who describe themselves as non-technical
Customer support receives high marks in Capterra reviews with live chat, phone, and 24/7 availability across all plans
Basic tier's 5-sequence limit and 500-email daily cap forces an upgrade to Pro within the first quarter of active use, creating a sticker shock moment
Integration ecosystem is narrower than HubSpot or Salesforce, with reviewers noting limited native connections to third-party tools
Learning curve is steeper than expected according to some Capterra reviewers who took months to feel comfortable with all modules
Support quality is inconsistent for complex technical issues, with one review noting that enterprise-tier support options are not available as a paid add-on
Teams with complex marketing or service desk needs find Salesmate underdelivers compared to purpose-built platforms
Reasons to switch
Why people leave Salesmate
The recurring reasons buyers give for replacing Salesmate. Presented as facts, not knocks.
Platform scorecard
Strengths, weaknesses, and where Salesmate fits
Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.
SWOT — strengths, weaknesses, and use-case fit
Strengths
Weaknesses
Where it works
Where it struggles
Pricing tiers
Salesmate pricing overview
Salesmate charges per user per month with four tiers ranging from $23 to $63, plus a custom Enterprise tier. Annual billing provides up to 20% savings. The Basic tier's 5-sequence limit and 500-email daily cap cause most active teams to upgrade to Pro within their first quarter, making the effective entry price closer to $39/user/month for teams running any meaningful outbound motion. Smart Flow credits are consumed per unique contact per campaign, which adds an ongoing variable cost layer beyond the per-seat fee.
Basic
Tier 1 of 4
$23/user/month
What's included
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What gets migrated
Salesmate object support
Object-by-object support for Salesmate migrations. Per-pair details surface during scoping.
Contacts
Fully supportedCore CRM object with a standard REST endpoint (module ID 1). Standard fields include name, email, phone, address, and lifecycle stage. Custom fields are supported and accessible via the API. We migrate all fields including custom ones and preserve duplicate-scoring metadata.
Companies
Fully supportedModule ID 5 in the Salesmate API. Companies are standalone records that can be linked to multiple Contacts. Standard fields and custom fields are both accessible via GET/POST/PUT endpoints. We preserve company-contact associations as foreign keys in the migration payload.
Deals
Fully supportedModule ID 4. Deals represent pipeline opportunities with stage, value, and owner assignment. Standard Salesmate pipelines map directly to destination CRM pipelines. Custom deal fields are migratable. We preserve deal-contact and deal-company associations.
Tasks
Fully supportedModule ID 2. Tasks have due dates, owners, statuses, and associations to Contacts or Deals. Accessible via the standard REST API. We migrate tasks with their open/closed status and assignment ownership intact.
Emails
Mapping requiredModule ID 3. Email history is stored per contact but full email body content may require a separate export path. Thread association metadata is available. We map email associations to the target CRM's activity or engagement objects, flagging any body-length limitations.
Products
Fully supportedModule ID 6. Product records with pricing, description, and inventory fields are accessible via API. We migrate products and map them to the destination's product or item catalog, handling currency and unit-price formatting differences.
Team Inboxes
Mapping requiredShared inbox conversations are available from the Basic tier (1 inbox) scaling to 10 on Enterprise. The conversation threading model differs from most CRMs, and email message bodies may need field-level mapping to the target's activity or conversation schema.
Custom Fields
Fully supportedSalesmate supports custom fields across Contacts, Deals, Tasks, Companies, and Products via the Customize > Create Form interface. Custom fields are accessible in API responses and importable via the API. We capture field type (text, dropdown, date, number) and apply appropriate value mapping at migration time.
Smart Flow Automations
Mapping requiredSmart Flows use a credit-based model where unique contacts in a campaign consume credits. Automation definitions (triggers, actions, steps) are not fully exposed via the public API, so migration of Smart Flows requires re-creation in the destination using manual configuration. We document the workflow logic and export Smart Flow configurations as reference artifacts.
Users/Owners
Fully supportedUser records with role-based access control are migratable. Salesmate enforces per-user pricing, so owner assignment in Deals and Tasks is preserved as a foreign key to the user object. We flag any inactive or suspended users before migration.
Attachments
Mapping requiredFile attachments associated with Contacts, Deals, and Companies are migratable via the API. Storage limits vary by plan (1 GB Basic, 5 GB Pro, 10 GB Business, 20 GB Enterprise). We flag files approaching or exceeding plan limits and coordinate storage provisioning before migration.
Tags
Fully supportedTags are label-style metadata on Contacts and Companies. They are exported as string arrays via the API and mapped directly to equivalent tag/label fields in the destination CRM.
Sequences
Mapping requiredEmail sequences are stored as automation templates tied to the Smart Flow engine. Sequence definitions with step logic and cadence are not a standalone API object. We export sequence membership (which contacts are enrolled in which sequences) and recreate sequence templates in the destination CRM.
| Object | Support | Notes |
|---|---|---|
| Contacts | Fully supported | Core CRM object with a standard REST endpoint (module ID 1). Standard fields include name, email, phone, address, and lifecycle stage. Custom fields are supported and accessible via the API. We migrate all fields including custom ones and preserve duplicate-scoring metadata. |
| Companies | Fully supported | Module ID 5 in the Salesmate API. Companies are standalone records that can be linked to multiple Contacts. Standard fields and custom fields are both accessible via GET/POST/PUT endpoints. We preserve company-contact associations as foreign keys in the migration payload. |
| Deals | Fully supported | Module ID 4. Deals represent pipeline opportunities with stage, value, and owner assignment. Standard Salesmate pipelines map directly to destination CRM pipelines. Custom deal fields are migratable. We preserve deal-contact and deal-company associations. |
| Tasks | Fully supported | Module ID 2. Tasks have due dates, owners, statuses, and associations to Contacts or Deals. Accessible via the standard REST API. We migrate tasks with their open/closed status and assignment ownership intact. |
| Emails | Mapping required | Module ID 3. Email history is stored per contact but full email body content may require a separate export path. Thread association metadata is available. We map email associations to the target CRM's activity or engagement objects, flagging any body-length limitations. |
| Products | Fully supported | Module ID 6. Product records with pricing, description, and inventory fields are accessible via API. We migrate products and map them to the destination's product or item catalog, handling currency and unit-price formatting differences. |
| Team Inboxes | Mapping required | Shared inbox conversations are available from the Basic tier (1 inbox) scaling to 10 on Enterprise. The conversation threading model differs from most CRMs, and email message bodies may need field-level mapping to the target's activity or conversation schema. |
| Custom Fields | Fully supported | Salesmate supports custom fields across Contacts, Deals, Tasks, Companies, and Products via the Customize > Create Form interface. Custom fields are accessible in API responses and importable via the API. We capture field type (text, dropdown, date, number) and apply appropriate value mapping at migration time. |
| Smart Flow Automations | Mapping required | Smart Flows use a credit-based model where unique contacts in a campaign consume credits. Automation definitions (triggers, actions, steps) are not fully exposed via the public API, so migration of Smart Flows requires re-creation in the destination using manual configuration. We document the workflow logic and export Smart Flow configurations as reference artifacts. |
| Users/Owners | Fully supported | User records with role-based access control are migratable. Salesmate enforces per-user pricing, so owner assignment in Deals and Tasks is preserved as a foreign key to the user object. We flag any inactive or suspended users before migration. |
| Attachments | Mapping required | File attachments associated with Contacts, Deals, and Companies are migratable via the API. Storage limits vary by plan (1 GB Basic, 5 GB Pro, 10 GB Business, 20 GB Enterprise). We flag files approaching or exceeding plan limits and coordinate storage provisioning before migration. |
| Tags | Fully supported | Tags are label-style metadata on Contacts and Companies. They are exported as string arrays via the API and mapped directly to equivalent tag/label fields in the destination CRM. |
| Sequences | Mapping required | Email sequences are stored as automation templates tied to the Smart Flow engine. Sequence definitions with step logic and cadence are not a standalone API object. We export sequence membership (which contacts are enrolled in which sequences) and recreate sequence templates in the destination CRM. |
Gotchas
What to watch for in Salesmate migrations
Issues we've hit on past Salesmate migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.
API uses per-user access keys, not OAuth 2.0
v1 and v3 API versions are deprecated
Smart Flow credits consume based on unique contacts per campaign
All users must be on the same pricing plan
Team Inbox storage and permission model differs from standard CRM activity
| Severity | Issue |
|---|---|
| Medium | API uses per-user access keys, not OAuth 2.0 |
| High | v1 and v3 API versions are deprecated |
| Medium | Smart Flow credits consume based on unique contacts per campaign |
| Low | All users must be on the same pricing plan |
| Medium | Team Inbox storage and permission model differs from standard CRM activity |
Leaving Salesmate?
Where Salesmate customers move next
12 destinations Salesmate can migrate to.
How a Salesmate migration works
Four steps, Salesmate-specific
Connect
Per-user Access Key (API key-based, no OAuth 2.0) into Salesmate. Scopes limited to read-only on the data we move.
Map
We translate Salesmate-specific structures (custom fields, objects, value lists) to the destination's model.
Sample
Test with a 50–200 record subset to validate Salesmate quirks before production.
Migrate
Full migration with Salesmate rate-limit handling. Rollback available throughout.
FAQ
Salesmate migration FAQ
Answers to the questions buyers ask most during Salesmate migration scoping. Not seeing yours? Book a call.
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