CRM

Migrate your Prospect CRM data

Stock-aware CRM built for B2B distributors, wholesalers, and manufacturers. Pulls live inventory data from back-office systems into quotes and pipelines, keeping sales aligned with real stock availability.

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In its favor

Why people choose Prospect CRM

The signal that keeps Prospect CRM on the shortlist. Sourced from G2, Capterra, and customer scoping calls.

Stock-aware quoting with live inventory pulled from back-office systems — keeps sales teams from quoting out-of-stock items and aligns quote generation with real stock availability.

Exceptional customer support rated in over 120 reviews as consistently responsive and knowledgeable, particularly valued by small and mid-market teams.

User-friendly interface praised for being simple to navigate without overload, making adoption faster for non-technical sales teams.

Deep integrations with inventory management platforms like Unleashed, DEAR, TradeGecko, and accounting tools like Xero, described by customers as fitting like a hand in a glove.

First-class onboarding with setup and training frequently highlighted as smooth and supportive across G2 and Capterra reviews.

Overpromised by sales — multiple reviewers on G2 report the sales team promised features and capabilities that did not materialise after implementation, creating frustration and distrust.

Poor reporting and limited analytics — users cite insufficient reporting features that make it difficult to extract the data needed to understand sales performance and customer behaviour.

Arbitrary and difficult cancellation process — reviewers describe opaque cancellation procedures and arbitrary policies that make exiting the contract burdensome compared to monthly-cancel competitors.

Connectivity and integration issues — some users report frustrating connectivity problems with Prospect CRM and challenges integrating with daily tools, creating data sync delays and manual double-entry.

Overwhelming customisation without adequate support — small business users report that the customisation options are too extensive to manage without dedicated implementation support.

Reasons to switch

Why people leave Prospect CRM

The recurring reasons buyers give for replacing Prospect CRM. Presented as facts, not knocks.

Platform scorecard

Strengths, weaknesses, and where Prospect CRM fits

Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.

SWOT — strengths, weaknesses, and use-case fit

Strengths

Stock-aware quoting pulls live inventory into deal and quote viewsPurpose-built for B2B product distributors and wholesalers rather than generic CRMRFM customer segmentation built in for targeted sales campaignsStrong onboarding and customer support reputation across small and mid-marketDeep native integrations with Unleashed, DEAR, TradeGecko, and Xero

Weaknesses

Fixed 4-user minimum on Start-Up plan with no scaling flexibilityAnnual contract with 90-day cancellation notice before renewal is aggressive for SMBLimited and inflexible reporting compared to mainstream CRMsVersion 6 to cloud migration is a significant platform change with no backward compatibilitySmaller market presence and fewer third-party resources than HubSpot or Pipedrive

Where it works

Small and mid-size B2B distributors, wholesalers, and manufacturers with 4–15 sales users who need live inventory visibility embedded directly into their CRM pipeline.UK and European B2B product businesses with sub-£2M annual turnover, where the platform's GBP pricing, localised support, and annual contract structure align with typical SMB procurement.Teams selling physical products that depend on Unleashed, DEAR, TradeGecko, or Xero, where native two-way inventory and accounting sync reduces double-entry and keeps quotes accurate.Non-technical sales teams in small businesses who need guided onboarding and prefer a CRM with a clear, opinionated workflow rather than a blank slate to configure from scratch.Companies whose primary sales motion involves quote generation against real stock, where preventing out-of-stock promises directly improves customer retention and order accuracy.

Where it struggles

Larger sales organisations with more than 15 active CRM users, where the per-seat pricing escalates steeply and the platform's feature set becomes limiting compared to enterprise-grade CRMs.Companies that require flexible, monthly-cancellation contracts, since Prospect CRM enforces annual contracts with a 90-day notice window before renewal, creating commitment risk for uncertain buyers.B2B businesses selling services, digital products, or anything without inventory constraints, where the stock-aware quoting feature provides no value and the fixed data model becomes an unnecessary constraint.Teams operating outside UK/US time zones or in markets without established local support infrastructure, where response times for connectivity issues or integration problems may frustrate daily operations.Businesses needing deep customisation or complex workflow automation beyond the platform's opinionated templates, particularly where small teams must manage extensive customisation without dedicated implementation support.

Pricing tiers

Prospect CRM pricing overview

Prospect CRM uses a flat-rate per-tier model rather than a pure per-user model. The Start-Up plan is rigidly fixed at 4 users, creating a forced tier jump for teams of 5. All tiers include integrations with back-office systems. Annual contracts paid monthly with a 90-day cancellation notice before renewal are required across all plans.

Start-Up CRM

Tier 1 of 3

£177/month ($243 USD), fixed at 4 users

What's included

Fixed 4-user plan — cannot scale up or down within this tierDEAR, QuickBooks, TradeGecko, and Unleashed integrations includedOut-of-the-box CRM for B2B product businesses with annual turnover under £2M14-day free trial available

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Pricing is informational. FlitStack AI does not bill on Prospect CRM's schedule — see our quote-based pricing →

What gets migrated

Prospect CRM object support

Object-by-object support for Prospect CRM migrations. Per-pair details surface during scoping.

Contacts

Fully supported

Core contact records with standard fields (name, email, phone, address) migrate cleanly. We map them directly to Contacts in most destination CRMs and preserve any custom Contact properties as custom fields.

Companies

Fully supported

Company/Account records, including associated contact links and company-level fields, are well-structured in Prospect CRM. We migrate them as parent records before Contacts to maintain referential integrity.

Deals

Fully supported

Deals with pipeline stage assignments, values, and ownership migrate 1:1. We preserve the pipeline name and stage name mapping explicitly since stage IDs are not portable across CRMs.

Pipeline Stages

Mapping required

Prospect CRM's pipeline stage definitions (e.g., custom statuses like 'Quoted', 'Awaiting Stock') require explicit mapping to the destination CRM's stage schema. We capture stage order and rename rules during scoping.

Products

Mapping required

Product catalog data including SKU, pricing, and description migrates directly, but the stock-aware flag and live inventory linkage require mapping to the destination's inventory integration or custom fields since not all CRMs have native stock awareness.

Activities

Mapping required

Activity history including notes, calls, emails, and tasks migrates as chronological entries. Activity type labels may differ between platforms; we map them to the closest equivalent and flag any untranslatable types.

Problem Pipelines

Mapping required

Prospect CRM's dedicated Problem Pipelines for tracking customer issues (delivery problems, returns, complaints) is a non-standard object. We migrate Problem records as Tickets or Cases in the destination CRM and preserve Status, Outcome, and linked Customer fields.

RFM Segments

Mapping required

Recency, Frequency, Monetary value segmentation data is stored as a Prospect CRM-specific classification. We export segment assignments as a custom Contact property in the destination CRM.

Custom Fields

Mapping required

Custom fields on Contacts, Companies, and Deals migrate as custom properties in the destination. We capture field type (dropdown, date, number) to ensure validation rules are set correctly post-import.

Users / Team Members

Mapping required

User records including names, email addresses, and role assignments migrate as User or Owner records. The Start-Up plan's fixed 4-user ceiling does not constrain export; we map all active users and flag which ones exceed target-plan seat limits.

Attachments

Mapping required

File attachments on Deals, Contacts, and Problems are migrated via URL reference or re-uploaded to the destination CRM's document storage. We flag any attachment size limits in the target platform that may cause re-upload failures.

Integrations / Connections

Not in this platform

Prospect CRM's native integration links to back-office systems (Unleashed, DEAR, QuickBooks, Xero) are connection-level settings that do not export as data. The integrations must be re-established manually in the destination CRM post-migration.

Workflows and Automations

Not in this platform

Workflow rules, automated follow-up sequences, and quote-generation automations are platform-specific configuration that cannot be migrated structurally. We document the active workflow logic for manual re-implementation in the destination platform.

Gotchas

What to watch for in Prospect CRM migrations

Issues we've hit on past Prospect CRM migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.

High

Start-Up plan is fixed at exactly 4 users with no flexibility

High

Annual contract with 90-day cancellation notice is migration-blocking

High

Version 6 to Prospect CRM cloud migration is a full platform rewrite

Medium

Problem Pipelines use non-standard CRM terminology

Medium

Native integrations cannot be migrated and must be rebuilt

How a Prospect CRM migration works

Four steps, Prospect CRM-specific

Connect

API key and OAuth into Prospect CRM. Scopes limited to read-only on the data we move.

Map

We translate Prospect CRM-specific structures (custom fields, objects, value lists) to the destination's model.

Sample

Test with a 50–200 record subset to validate Prospect CRM quirks before production.

Migrate

Full migration with Prospect CRM rate-limit handling. Rollback available throughout.

FAQ

Prospect CRM migration FAQ

Answers to the questions buyers ask most during Prospect CRM migration scoping. Not seeing yours? Book a call.

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Walk through your Prospect CRM migration with a real engineer — 30 minutes, free, written quote within 24 hours.

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Most Prospect CRM migrations under 1M records finish in 48–72 hours end-to-end. Larger orgs with custom objects or buyer-side security review typically take 5–7 days.

Ready when you are

Migrate Prospect CRM.
Without the rebuild.

Free scoping call with a migration engineer. Tell us about your Prospect CRM setup and destination — written quote back within a business day.

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