CRM

Migrate your Opera 3 data

Pegasus Opera 3 is a UK mid-market ERP with integrated accounting, payroll, and CRM modules built on Microsoft SQL Server, designed for established SMBs and growing businesses that need on-premises or private-cloud control.

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In its favor

Why people choose Opera 3

The signal that keeps Opera 3 on the shortlist. Sourced from G2, Capterra, and customer scoping calls.

Modular ERP covering accounting, payroll, stock, and CRM in a single integrated system, eliminating the need for separate disconnected applications in small finance teams.

Strong UK payroll compliance including RTI/FPS and EPS filing with HMRC, making it a stable choice for businesses subject to UK payroll legislation.

SQL Server edition provides enterprise-grade data integrity with referential checks, transaction rollback, and health-validator before any migration proceeds.

Multi-currency and multi-company support at a mid-market price point, suitable for UK businesses with overseas subsidiaries or trading relationships.

On-premises or private-cloud deployment option appeals to businesses in regulated industries that require data residency control rather than SaaS.

Customer service ratings are consistently below competitors (3.8/10 on Capterra), with users reporting slow response times and difficulty reaching knowledgeable support staff.

Steep learning curve for non-accountants, particularly around multi-company setups, inter-company transactions, and the report generator's customisation layer.

Frequent product updates and version migrations cause friction, especially for customers on the Visual FoxPro edition who face a mandatory upgrade path to SQL SE.

Limited ecosystem compared to global platforms — fewer third-party integrations, no marketplace, and bespoke API work required for modern data pipelines.

Modern SaaS alternatives like Xero and QuickBooks offer faster onboarding, automatic updates, and lower upfront cost, prompting smaller customers to migrate.

Reasons to switch

Why people leave Opera 3

The recurring reasons buyers give for replacing Opera 3. Presented as facts, not knocks.

Platform scorecard

Strengths, weaknesses, and where Opera 3 fits

Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.

SWOT — strengths, weaknesses, and use-case fit

Strengths

Integrated accounting, payroll, stock control, and CRM in one UK-compliant ERP platform.SQL Server-backed data integrity with health checker validation and rollback capability during migrations.Multi-company and multi-currency support for businesses with complex legal entity and international trading structures.RTI payroll compliance with HMRC FPS/EPS XML filing built directly into the system.Flexible reporting with Business Intelligence integration and Qlik Sense connectivity for advanced analytics.

Weaknesses

No public REST API — bespoke integrations require WCF endpoint development or CSV file exports.Visual FoxPro edition (legacy) lacks features available in SQL SE such as AP Automation and Pegasus Data Connector.Customer service ratings lag behind competing ERP platforms, with support speed cited as a recurring pain point.Self-service migration tools only support movement between Opera 3 editions; cross-vendor migrations require direct engagement with Pegasus Professional Services.UI and workflow design reflects traditional Windows desktop application patterns, creating friction for teams expecting modern SaaS UX.

Where it works

UK-based established SMBs with 50–500 employees that require a single integrated ERP covering accounting, payroll, stock, and CRM without managing multiple disconnected applications.Finance teams in regulated industries such as hospitality, distribution, or professional services that require on-premises or private-cloud deployment to meet data-residency and audit-trail obligations.UK businesses with multiple subsidiary companies or international trading relationships that need multi-currency ledgers and inter-company transaction reconciliation within one system.Organisations already running the Visual FoxPro edition of Opera 3 who are migrating to the SQL SE edition with support from Pegasus Professional Services or an authorised partner.Companies subject to UK HMRC RTI/FPS payroll legislation that need native FPS/EPS XML filing and real-time PAYE compliance directly within the accounting system.

Where it struggles

Startups, micro-businesses, or sole traders that need low upfront cost, fast onboarding, and a modern SaaS experience — the pricing model and implementation timeline are misaligned with this segment.Businesses requiring extensive third-party integrations or an app marketplace — the limited ecosystem forces bespoke WCF endpoint development for most modern data pipelines.Non-UK organisations or those operating primarily outside UK regulatory frameworks, given the product is designed exclusively for UK statutory compliance and English-language workflows.Teams with limited ERP experience or no dedicated internal IT resource — the steep learning curve around multi-company setups and the report generator creates prolonged adoption friction.Companies expecting responsive customer support — Capterra ratings of 3.8/10 for customer service and slow response times documented across multiple reviews make this a consistent pain point.

Pricing tiers

Opera 3 pricing overview

Pegasus Opera 3 uses a modular per-feature pricing model starting around £5,900 for core accounting modules, with payroll-only deployments as low as £1,500 and full distribution solutions reaching £15,000+. Cloud-hosted deployments via third-party partners start at approximately £40 per user per month. Pricing is custom-quoted based on module selection, user count, and implementation complexity — there are no publicly listed per-seat or subscription tiers.

Payroll Only

Tier 1 of 4

£1,500 one-time

What's included

Payroll module standalone for small teamsRTI/FPS and EPS filing includedLimited to single-user or low-user countSuitable for micro-businesses with basic needs

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Pricing is informational. FlitStack AI does not bill on Opera 3's schedule — see our quote-based pricing →

What gets migrated

Opera 3 object support

Object-by-object support for Opera 3 migrations. Per-pair details surface during scoping.

Chart of Accounts (Nominal Ledger)

Fully supported

Nominal Ledger accounts map directly as GL accounts. Opera 3 uses account codes with cost-centre tagging; we preserve the full code hierarchy and centre assignments during export.

Customers and Suppliers

Fully supported

Sales Ledger and Purchase Ledger contacts export via CSV with full address, payment terms, credit limits, and multi-currency settings intact.

Sales Orders and Purchase Orders

Fully supported

Order headers and line items export with pricing, discounts, delivery addresses, and status flags. We preserve the order-to-invoice linkage chain.

Invoices and Credit Notes

Fully supported

Sales and Purchase invoices with header totals and detail lines. Opera 3 enforces that invoice totals = sum of lines, so we validate this relationship before loading.

Stock/Inventory Items

Mapping required

Stock codes, descriptions, bin locations, reorder levels, and BOM structures export cleanly, but customer-specific product variants (from OPUS add-on) may require additional field mapping to the destination.

Employees

Mapping required

Employee records export via CSV including bank details, start/end dates, and P45 data. RTI FPS XML files contain tax submission records; EPS files hold employer payment summaries. Email and mobile fields live in separate Worker Details exports.

Fixed Assets

Fully supported

Fixed asset registers with acquisition dates, cost, depreciation method, NBV, and disposal history export as structured records.

Projects and Project Costing

Fully supported

Project cost codes and phase-level tracking export with labour, purchase, and expense allocations linked to the Nominal Ledger.

Multi-Currency Transactions

Mapping required

Currency codes, exchange rates, and transactional amounts in foreign currencies export. We preserve the rate used at transaction time and flag where the destination currency must match a supported currency pair.

Bank/Cash Transactions

Fully supported

Cashbook entries with bank reconciliation references export including payment references, dates, and matched invoice links.

Tax Codes and EC VAT

Mapping required

VAT rates and EC VAT transaction flags export, but UK MTD-specific tax period mappings require validation against the destination's tax configuration.

Document Attachments (PDFs)

Mapping required

PDFs for invoices, statements, and remittance advices are stored as binary files in Opera 3's document folders. We extract and attach them to the corresponding transaction record in the destination, where the file naming convention matches the document reference.

Multi-Company Structures

Mapping required

Opera 3 supports inter-company transactions and consolidated reporting across multiple company codes. We extract each company as a separate entity and map inter-company debtor/creditor balances to the destination's inter-company setup.

Custom Properties and User-Defined Fields

Not in this platform

Custom fields added via the OPUS add-on or bespoke modifications to the Visual FoxPro schema are not standardised and may require manual field-by-field review. We do not automatically migrate bespoke fields; these are flagged for manual handling after scoping.

CRM Contacts and Activities

Mapping required

Built-in CRM module stores contacts, companies, and activity logs. Activities are text-based notes rather than structured events; we map them to the destination's activity/timeline format where supported.

Gotchas

What to watch for in Opera 3 migrations

Issues we've hit on past Opera 3 migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.

High

Visual FoxPro to SQL SE migration is mandatory and non-reversible

Medium

RTI FPS/EPS payroll files use cryptic renamed filenames after HMRC submission

Medium

Customer Products add-on stores customer-specific stock variants outside the main item schema

High

No public API — data export relies on CSV, XML RTI files, or bespoke WCF

Low

Multi-company inter-company balances require cross-reference mapping

How a Opera 3 migration works

Four steps, Opera 3-specific

Connect

Not publicly documented — bespoke WCF endpoints use Windows integrated auth or custom credentials into Opera 3. Scopes limited to read-only on the data we move.

Map

We translate Opera 3-specific structures (custom fields, objects, value lists) to the destination's model.

Sample

Test with a 50–200 record subset to validate Opera 3 quirks before production.

Migrate

Full migration with Opera 3 rate-limit handling. Rollback available throughout.

FAQ

Opera 3 migration FAQ

Answers to the questions buyers ask most during Opera 3 migration scoping. Not seeing yours? Book a call.

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Most Opera 3 migrations under 1M records finish in 48–72 hours end-to-end. Larger orgs with custom objects or buyer-side security review typically take 5–7 days.

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