CRM migration
Field-level mapping, validation, and rollback between Flexie and Odoo CRM. We move data and schema; workflows are rebuilt natively in Odoo CRM.
Flexie
Source
Odoo CRM
Destination
Compatibility
6 of 12
objects map 1:1 between Flexie and Odoo CRM.
Complexity
BStandard
Timeline
4-6 weeks
Overview
Flexie and Odoo CRM operate on fundamentally different data models. Flexie tracks Workers, Shifts, Venues, and Shift Assignments for shift-based service operations; Odoo CRM manages Contacts, Accounts, Opportunities, and Opportunities using its Lead pipeline. We translate Flexie's workforce schema into CRM equivalents: Workers become Contacts (with availability data in custom fields), Venues become Accounts (with location data on the address fields), and historical Shifts and Assignments are preserved as Notes or custom history records since Odoo has no shift scheduling object in its CRM module. We do not migrate Flexie Workflows or Entity Form automation rules as code; we document every active rule so your Odoo admin can rebuild them using Odoo's Studio automation or server actions. The migration scope also includes document metadata and any custom properties that exist on Workers, Venues, and Shift Assignments.
Every standard and custom field arrives verified.
AI proposes the map; you confirm before any record moves.
Parent–child, lookups, and ownership stay linked.
Calls, emails, meetings — with original timestamps.
Documents, uploads, and inline notes move with the record.
Why teams make this switch
Leaving
What's pushing teams away
Choosing
What's pulling them in
Object mapping
Each row shows how a Flexie object lands in Odoo CRM, including any object-level transformations, lookup resolution, or schema-design dependencies.
Typical mapping — final map is confirmed during the sample migration step.
Flexie
Worker
Odoo CRM
Contact
1:1Flexie Workers map to Odoo CRM Contacts. Name, email, phone, and employment status migrate as standard Contact fields. Availability windows (Flexie's weekly availability blocks) migrate as custom Char or Text fields since Odoo CRM has no native availability schedule object; a separate availability summary note is attached to each Contact. Worker's employment type and hourly rate become custom fields on the Contact.
Flexie
Venue
Odoo CRM
Account
1:1Flexie Venues map to Odoo CRM Accounts. Venue name becomes Account name, address fields map to the Account's street, city, state, zip, and country. Venues with child locations (franchise branches) can be mapped as child Accounts via the parent_id lookup, preserving the multi-location hierarchy. Operational settings specific to the venue (scheduling rules, coverage thresholds) become custom fields on the Account.
Flexie
Shift
Odoo CRM
Note or Custom Activity
lossyFlexie Shifts have no native Odoo CRM equivalent. Odoo CRM has Task and Event objects but no shift scheduling object. We migrate Shift records as Notes attached to the Account (Venue) with a structured body: shift date, start time, end time, duration, required headcount, and current fill status. Alternatively, for customers who want to track shift activity in the CRM timeline, we create Task records with a custom shift_type field and attach them to the related Account and Contact (assigned Worker). The customer selects the strategy during scoping.
Flexie
Shift Assignment
Odoo CRM
Task (linked to Contact and Account)
1:1Flexie Shift Assignments—the junction between Workers and Shifts—map to Odoo CRM Tasks linked via the Worker's Contact record and the Venue's Account record. Assignment status (confirmed, pending, declined), notes, and timestamps migrate as Task fields. Unfilled shifts (coverage gaps) are documented as Tasks with no assigned Contact and a custom status field, giving managers a coverage gap report in Odoo.
Flexie
Entity Forms
Odoo CRM
Custom Fields on Contact/Account
lossyFlexie Entity Forms are data entry points and workflow triggers with no direct Odoo equivalent. Form submission records are treated as field data and mapped to custom fields on the relevant Odoo object (Contact for worker-facing forms, Account for venue-facing forms). Form structure and submission history are documented for manual Odoo Studio configuration. The form logic (validation rules, conditional visibility) requires manual rebuild in Odoo.
Flexie
Workflows
Odoo CRM
Server Actions and Studio Automation
1:1Flexie Workflows are automation sequences built on triggers and actions that are platform-specific and cannot be migrated 1:1. We document every active Flexie Workflow with its trigger object, conditions, actions, and intended outcome. The Odoo replacement uses Studio automations (record rules, time-based actions) and server actions defined in XML. We provide the documented workflow inventory and recommended Odoo equivalents, but the rebuild is a separate engagement or internal admin task.
Flexie
Documents
Odoo CRM
Attachments (ir.attachment)
1:1Flexie uploaded files attached to Workers, Shifts, or Venues migrate as Odoo ir.attachment records linked to the corresponding Contact (Worker), Account (Venue), or Task (Shift Assignment). We extract document metadata (filename, file type, upload date, attached record reference) and import it to Odoo. Actual file hosting requires separate data transfer from Flexie's storage to Odoo's document management or an external DMS.
Flexie
Custom Properties (Worker)
Odoo CRM
Custom Fields on Contact
lossyFlexie custom properties on Workers vary per account. We extract the live custom property schema during discovery, map each property to a typed Odoo Contact field (Char, Integer, Float, Selection, Many2one, etc.), and pre-create any missing fields in the Odoo database via XML before migration. Multi-select picklists become Selection fields; relationship properties require Many2one fields pointing to pre-created related records.
Flexie
Custom Properties (Venue)
Odoo CRM
Custom Fields on Account
lossyFlexie custom properties on Venues migrate to custom fields on the Odoo Account. Venue-specific operational settings, scheduling constraints, and coverage thresholds map to Char, Boolean, or Selection fields on Account. Venue-specific picklist values are pre-created as Odoo Selection field options before migration.
Flexie
Custom Properties (Shift)
Odoo CRM
Custom Fields on Task
lossyFlexie custom properties on Shift records map to custom fields on the Odoo Task representing the Shift. Shift-specific attributes (uniform requirements, equipment needs, break policy) become Char or Text fields on the Task.
Flexie
Owner (Flexie user)
Odoo CRM
User
1:1Flexie Owner records (managers and administrators) map to Odoo CRM User records by email match. We resolve HubSpot Owner references on Workers, Venues, and Shift Assignments to Odoo User records via the email lookup. Owners without a matching Odoo User are placed in a reconciliation queue for admin provisioning before record import resumes.
Flexie
Availability Windows
Odoo CRM
Custom Fields on Contact
lossyFlexie Worker availability windows (day-of-week and time-range blocks) have no native Odoo Contact equivalent. We store availability as a structured custom field on Contact, either as a formatted text block (for display only) or as a serialized JSON field that Odoo's custom reporting or a custom module can parse. Customers with complex scheduling needs are directed to Odoo's Project and Timesheet module as a more complete scheduling solution outside the CRM scope.
| Flexie | Odoo CRM | Compatibility | |
|---|---|---|---|
| Worker | Contact1:1 | Fully supported | |
| Venue | Account1:1 | Fully supported | |
| Shift | Note or Custom Activitylossy | Fully supported | |
| Shift Assignment | Task (linked to Contact and Account)1:1 | Fully supported | |
| Entity Forms | Custom Fields on Contact/Accountlossy | Mapping required | |
| Workflows | Server Actions and Studio Automation1:1 | Not supported | |
| Documents | Attachments (ir.attachment)1:1 | Mapping required | |
| Custom Properties (Worker) | Custom Fields on Contactlossy | Fully supported | |
| Custom Properties (Venue) | Custom Fields on Accountlossy | Fully supported | |
| Custom Properties (Shift) | Custom Fields on Tasklossy | Fully supported | |
| Owner (Flexie user) | User1:1 | Fully supported | |
| Availability Windows | Custom Fields on Contactlossy | Fully supported |
Gotchas + challenges
Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.
Flexie gotchas
Workflow automations do not transfer between platforms
Custom properties schema varies per account
Annual contract lock-in complicates migration timing
Odoo CRM gotchas
Odoo.sh version gating blocks assisted migrations from trial
Enterprise modules fail to install on Community after database restore
Custom module view inheritance breaks between Odoo major versions
Custom fields risk losing their application context on Community
API access for Community is gated behind the Custom Plan
Pair-specific challenges
Migration approach
Discovery and Flexie schema audit
We audit the source Flexie account across Workers, Venues, Shifts, Shift Assignments, Entity Forms, active Workflows, document attachments, and custom property definitions. We extract the live custom property schema via API and sample actual values to determine field types. We identify Owner records, any pending or historical shifts, and document attachment volume. The discovery output is a written migration scope document listing every Flexie object, its Odoo CRM destination, the custom field definitions required, and the workflow inventory requiring manual rebuild.
Odoo CRM schema provisioning
We design and deploy the Odoo CRM destination schema. This includes creating custom fields on Contact (for Worker data and availability), custom fields on Account (for Venue data and operational settings), custom fields on Task (for Shift and Shift Assignment data), and any Selection option lists needed for picklist values. We deploy via Odoo's XML data file mechanism into a test database first for validation. The customer's Odoo admin reviews the schema before migration begins.
Shift mapping strategy decision
We present the customer with two options for Shift data in Odoo CRM: (a) Note-based migration, where each Flexie Shift becomes a formatted Note attached to the Account, preserving full shift details in the body text; or (b) Task-based migration, where each Shift becomes a Task with custom fields for date, duration, headcount, and fill status, enabling Odoo CRM's native Kanban view for shift coverage. The customer selects the strategy based on whether they want shift data visible in the CRM timeline and filters. This decision gates the Odoo custom field provisioning in step 2.
Test migration into Odoo sandbox
We run a full migration into a test Odoo database (or a sandbox clone of the production Odoo instance) using production-like data volume. The customer's admin reconciles record counts (Contacts in, Accounts in, Tasks in, Notes in), spot-checks 25-50 records against the Flexie source, and validates that custom field data migrated correctly. Any mapping corrections, missing Selection values, or custom field additions are resolved in this phase before production migration begins.
Production migration in dependency order
We run production migration in record-dependency order: Odoo Users (validated from Flexie Owner emails), Accounts (from Flexie Venues), Contacts (from Flexie Workers with AccountId resolved), custom field data on Contacts and Accounts, Tasks and Notes (from Flexie Shifts and Shift Assignments with ContactId and AccountId resolved), document attachments (metadata import, files transferred separately), and Shift Assignment history (as custom history fields on Contacts or as linked Tasks). Each phase emits a row-count reconciliation report before the next phase begins.
Cutover, validation, and workflow rebuild handoff
We freeze Flexie writes during cutover, run a final delta migration of any records modified during the migration window, then enable Odoo CRM as the system of record. We deliver the Flexie Workflow and Entity Form inventory document to the customer's Odoo admin team with recommended Odoo Studio equivalents. We support a one-week hypercare window where we resolve reconciliation issues raised by the customer's team. We do not rebuild Flexie Workflows as Odoo automations inside the migration scope; that is a separate engagement or an internal admin task.
Platform deep dives
Flexie
Source
Strengths
Weaknesses
Odoo CRM
Destination
Strengths
Weaknesses
Complexity grading
Standard CRM migration. All 8 core objects map 1:1 between Flexie and Odoo CRM.
Overall complexity
Standard migration
Derived from compatibility, mapping clarity, API constraints, and data volume across Flexie and Odoo CRM.
Object compatibility
All 8 core objects map 1:1 between Flexie and Odoo CRM.
Field mapping clarity
Field mapping is derived from defaults — final spec confirmed during the sample migration.
Timeline complexity
8-object category — typical timelines run 2–7 days end-to-end.
API constraints
Flexie: Not publicly documented.
Data volume sensitivity
Flexie doesn't expose a bulk API — REST + parallelization used for high-volume runs.
Estimator
Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.
Step 1
Pick a category, then your source and destination platforms.
Category
FAQ
Answers to the questions buyers ask most during Flexie to Odoo CRM migration scoping. Not seeing yours? Book a call.
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