Migrate your FilePro data
Australian legal practice management platform with on-premises and cloud options. Built on a proprietary flat-file DBMS with per-user monthly billing and a loyal base of solo-to-mid-size firms.
In its favor
Why people choose FilePro
The signal that keeps FilePro on the shortlist. Sourced from G2, Capterra, and customer scoping calls.
Australian legal market focus with local support teams based in Perth and Melbourne — firms value speaking to someone in their timezone during critical migration windows.
Monthly per-user subscription with no lock-in contracts or minimum terms — firms that want to scale headcount up or down without penalty choose FilePro.
Consolidates legal accounting, document management, and matter tracking into one platform rather than stitching together separate tools.
No cloud mandate — a review from a firm that switched from LEAP explicitly cited distrust of cloud-only platforms as the reason they chose FilePro.
Mature product with long-term clients: one client has been with FilePro for over 20 years, growing from a two-partner practice to a 70-user firm.
Very limited review volume and social proof — only 1 verified G2 review and 10 Capterra reviews make it hard to assess long-term satisfaction and support track record.
Competitive pressure from cloud-native legal CRMs like Clio, LawVu, and PracticePanther that offer modern UX, API-first architecture, and larger user communities.
Acquisition by Actionstep creates uncertainty about future product direction, roadmap continuity, and whether current FilePro customers remain a priority.
Reasons to switch
Why people leave FilePro
The recurring reasons buyers give for replacing FilePro. Presented as facts, not knocks.
Platform scorecard
Strengths, weaknesses, and where FilePro fits
Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.
SWOT — strengths, weaknesses, and use-case fit
Strengths
Weaknesses
Where it works
Where it struggles
Pricing tiers
FilePro pricing overview
FilePro offers a monthly per-user cloud subscription with no minimum contract terms, and a one-time perpetual license model for on-premises deployments. Pricing is competitive for the Australian small-to-mid-size law firm market, though published pricing tiers are not prominently displayed on the vendor's website.
Cloud — per user, monthly
Tier 1 of 2
A$15–25/user/month (estimated from market positioning)
What's included
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Book a free 30 minute consultationPricing is informational. FlitStack AI does not bill on FilePro's schedule — see our quote-based pricing →
What gets migrated
FilePro object support
Object-by-object support for FilePro migrations. Per-pair details surface during scoping.
Clients
Fully supportedClients are the primary party records in FilePro's legal data model. We extract them as delimited ASCII from their spin-off file and map them directly to Contacts or Account objects in the destination CRM. Client addresses, phone numbers, and email fields are migrated as standard properties.
Matters
Fully supportedMatters are the case-level records tied to a Client. We preserve the full Matter record including Matter number, description, open/close dates, responsible lawyer assignment, and Matter type. Matter-stage values are mapped to the destination's pipeline stages or a custom field where no native pipeline exists.
User Defined Fields
Mapping requiredFilePro allows each firm to define custom fields per record type. These UDFs are exported as additional columns in the spin-off file. We flag every UDF during scoping and discuss whether each maps to a native destination field, a custom field, or requires a transformation pass before loading.
Time Entries
Fully supportedTime and activity records are stored in a separate spin-off file linked to Matters and Users. We export the full time ledger including date, duration, billing rate, description, and billable/non-billable flag. Where the destination uses a different time-entry object model, we merge time records into the closest equivalent.
Documents
Mapping requiredFilePro manages document storage paths and links. We export the file path registry and, where feasible, the document metadata (filename, type, created date, associated Matter). We do not migrate the binary file bodies themselves — we map the path registry so the firm can re-link documents after migration.
Trust / Client Accounting
Mapping requiredFilePro maintains trust account balances and transaction history for client funds. These are exported as ledger entries linked to the Client record. We map the running balance and transaction type (receipt, disbursement, transfer) but recommend a separate reconciliation step post-migration given the sensitivity of trust data.
Pipeline Stages
Mapping requiredFilePro does not have a native visual pipeline board. Firms that track Matter status in a workflow field export it as a text or coded value. We map these status values to the destination pipeline stages, preserving the ordering logic the firm has used.
Contacts
Fully supportedContact records are distinct from Client records in FilePro. We treat them as standard Contact objects in the destination CRM, preserving name, role, email, phone, and the relationship to the parent Client.
Payments and Invoices
Mapping requiredFilePro generates invoices and records payments against Matters. We export the invoice header and line items, payment date, and amount applied. Because FilePro uses a firm-specific billing structure, we review the invoice template during scoping and map line items to the destination's equivalent billing object.
Users and Staff
Mapping requiredUser records in FilePro include name, role, and permission level. We export the full user roster and map each to the destination's Owner/User assignment. Active versus inactive status is preserved as a lifecycle flag.
| Object | Support | Notes |
|---|---|---|
| Clients | Fully supported | Clients are the primary party records in FilePro's legal data model. We extract them as delimited ASCII from their spin-off file and map them directly to Contacts or Account objects in the destination CRM. Client addresses, phone numbers, and email fields are migrated as standard properties. |
| Matters | Fully supported | Matters are the case-level records tied to a Client. We preserve the full Matter record including Matter number, description, open/close dates, responsible lawyer assignment, and Matter type. Matter-stage values are mapped to the destination's pipeline stages or a custom field where no native pipeline exists. |
| User Defined Fields | Mapping required | FilePro allows each firm to define custom fields per record type. These UDFs are exported as additional columns in the spin-off file. We flag every UDF during scoping and discuss whether each maps to a native destination field, a custom field, or requires a transformation pass before loading. |
| Time Entries | Fully supported | Time and activity records are stored in a separate spin-off file linked to Matters and Users. We export the full time ledger including date, duration, billing rate, description, and billable/non-billable flag. Where the destination uses a different time-entry object model, we merge time records into the closest equivalent. |
| Documents | Mapping required | FilePro manages document storage paths and links. We export the file path registry and, where feasible, the document metadata (filename, type, created date, associated Matter). We do not migrate the binary file bodies themselves — we map the path registry so the firm can re-link documents after migration. |
| Trust / Client Accounting | Mapping required | FilePro maintains trust account balances and transaction history for client funds. These are exported as ledger entries linked to the Client record. We map the running balance and transaction type (receipt, disbursement, transfer) but recommend a separate reconciliation step post-migration given the sensitivity of trust data. |
| Pipeline Stages | Mapping required | FilePro does not have a native visual pipeline board. Firms that track Matter status in a workflow field export it as a text or coded value. We map these status values to the destination pipeline stages, preserving the ordering logic the firm has used. |
| Contacts | Fully supported | Contact records are distinct from Client records in FilePro. We treat them as standard Contact objects in the destination CRM, preserving name, role, email, phone, and the relationship to the parent Client. |
| Payments and Invoices | Mapping required | FilePro generates invoices and records payments against Matters. We export the invoice header and line items, payment date, and amount applied. Because FilePro uses a firm-specific billing structure, we review the invoice template during scoping and map line items to the destination's equivalent billing object. |
| Users and Staff | Mapping required | User records in FilePro include name, role, and permission level. We export the full user roster and map each to the destination's Owner/User assignment. Active versus inactive status is preserved as a lifecycle flag. |
Gotchas
What to watch for in FilePro migrations
Issues we've hit on past FilePro migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.
No REST API — export depends on native EXPORT utility
User Defined Fields are firm-specific with no published schema
Actionstep acquisition creates migration scope ambiguity
Document paths exported as registry, not file bodies
| Severity | Issue |
|---|---|
| High | No REST API — export depends on native EXPORT utility |
| Medium | User Defined Fields are firm-specific with no published schema |
| Medium | Actionstep acquisition creates migration scope ambiguity |
| Low | Document paths exported as registry, not file bodies |
Leaving FilePro?
Where FilePro customers move next
12 destinations FilePro can migrate to.
How a FilePro migration works
Four steps, FilePro-specific
Connect
No public API into FilePro. Scopes limited to read-only on the data we move.
Map
We translate FilePro-specific structures (custom fields, objects, value lists) to the destination's model.
Sample
Test with a 50–200 record subset to validate FilePro quirks before production.
Migrate
Full migration with FilePro rate-limit handling. Rollback available throughout.
FAQ
FilePro migration FAQ
Answers to the questions buyers ask most during FilePro migration scoping. Not seeing yours? Book a call.
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