Migrate your Field Service Trakker data
Scheduling-focused FSM software built in 2009 for small-to-mid field service teams. Targets companies that need dispatching, work order management, and technician tracking without the complexity of enterprise platforms.
In its favor
Why people choose Field Service Trakker
The signal that keeps Field Service Trakker on the shortlist. Sourced from G2, Capterra, and customer scoping calls.
Scheduling simplicity: Field Service Trakker is positioned as easy to learn, making it accessible for small teams without dedicated IT support.
All-in-one operation: The platform combines scheduling, dispatching, work order management, and invoicing in a single tool, reducing the need for multiple systems.
Affordable entry: Per-user pricing with a straightforward feature set appeals to small field service companies with tight budgets.
Industry tenure: Operating since 2009 gives the platform credibility and stability for buyers cautious about newer entrants.
Ease of setup: General FSM review themes cite easy setup as a primary driver of adoption, and Field Service Trakker's marketing echoes this positioning.
Limited scalability: As teams grow, the platform's simplicity becomes a constraint, with users reporting difficulty handling complex workflows or large technician fleets.
Integration gaps: Users in G2 and Capterra reviews of similar FSM tools report frustration when the platform does not connect cleanly with accounting software, ERP systems, or other CRMs.
Customization constraints: Users who need to add custom fields, configure unique workflows, or adapt the data model report that the platform's flexibility is limited.
Connectivity and offline issues: Field service workers operating in areas with poor connectivity report that the mobile app does not reliably sync data back to the central system.
Support responsiveness: Some users of comparable FSM tools report slower support response times, which is critical for field operations with time-sensitive jobs.
Reasons to switch
Why people leave Field Service Trakker
The recurring reasons buyers give for replacing Field Service Trakker. Presented as facts, not knocks.
Platform scorecard
Strengths, weaknesses, and where Field Service Trakker fits
Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.
SWOT — strengths, weaknesses, and use-case fit
Strengths
Weaknesses
Where it works
Where it struggles
Pricing tiers
Field Service Trakker pricing overview
Field Service Trakker uses a per-user pricing model typical of small-business FSM tools. Specific tier names and price points are not publicly published in the available documentation; prospective customers must contact sales or request a quote. Competitors in the FSM space range from $20–$50 per user per month for comparable feature sets.
Field Service Trakker (single offering)
Tier 1 of 1
Not publicly disclosed — contact Longwell Technologies (LongwellTech.com)
What's included
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What gets migrated
Field Service Trakker object support
Object-by-object support for Field Service Trakker migrations. Per-pair details surface during scoping.
Work Orders
Fully supportedWork Orders are the primary job record in Field Service Trakker, containing status, assigned technician, customer site, scheduled time, and line items. We map Work Order fields directly into the destination system's equivalent job or work order object, preserving status history and completion timestamps.
Customers
Fully supportedCustomer records include contact details and site addresses. We migrate customer records and their associated site locations as separate address entities, maintaining the relationship between the customer and one or more service locations.
Technicians
Mapping requiredTechnician records contain assignment history, skills, and availability windows. The field names and skill-model vary between FSM platforms, so we map technician profiles to the destination user or employee object and flag any skill tags that need manual review.
Locations / Sites
Mapping requiredField Service Trakker stores service site addresses separately from customer records. We map site records into the destination's location or address objects, handling cases where multiple sites are associated with a single customer account.
Parts and Inventory
Mapping requiredParts tracked against work orders and inventory levels are migrated as line items and inventory records. Quantities and cost values require careful mapping, particularly where inventory valuation methods differ between source and destination.
Invoices
Mapping requiredInvoice records include line items, totals, payment status, and linkage to work orders. We map invoice data into the destination billing object, preserving the work-order-to-invoice relationship where the destination schema supports it.
Custom Fields
Mapping requiredAny custom fields added to standard objects require field-level discovery. We identify custom field names and data types during scoping, then map them to corresponding custom fields in the destination or flag them for manual configuration if the destination schema does not support the same field type.
Scheduling / Dispatch Data
Fully supportedScheduled time windows, dispatch assignments, and route data are migrated as part of the Work Order record. We preserve the scheduled start and end times and map the assigned technician to the correct destination user.
| Object | Support | Notes |
|---|---|---|
| Work Orders | Fully supported | Work Orders are the primary job record in Field Service Trakker, containing status, assigned technician, customer site, scheduled time, and line items. We map Work Order fields directly into the destination system's equivalent job or work order object, preserving status history and completion timestamps. |
| Customers | Fully supported | Customer records include contact details and site addresses. We migrate customer records and their associated site locations as separate address entities, maintaining the relationship between the customer and one or more service locations. |
| Technicians | Mapping required | Technician records contain assignment history, skills, and availability windows. The field names and skill-model vary between FSM platforms, so we map technician profiles to the destination user or employee object and flag any skill tags that need manual review. |
| Locations / Sites | Mapping required | Field Service Trakker stores service site addresses separately from customer records. We map site records into the destination's location or address objects, handling cases where multiple sites are associated with a single customer account. |
| Parts and Inventory | Mapping required | Parts tracked against work orders and inventory levels are migrated as line items and inventory records. Quantities and cost values require careful mapping, particularly where inventory valuation methods differ between source and destination. |
| Invoices | Mapping required | Invoice records include line items, totals, payment status, and linkage to work orders. We map invoice data into the destination billing object, preserving the work-order-to-invoice relationship where the destination schema supports it. |
| Custom Fields | Mapping required | Any custom fields added to standard objects require field-level discovery. We identify custom field names and data types during scoping, then map them to corresponding custom fields in the destination or flag them for manual configuration if the destination schema does not support the same field type. |
| Scheduling / Dispatch Data | Fully supported | Scheduled time windows, dispatch assignments, and route data are migrated as part of the Work Order record. We preserve the scheduled start and end times and map the assigned technician to the correct destination user. |
Gotchas
What to watch for in Field Service Trakker migrations
Issues we've hit on past Field Service Trakker migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.
No publicly documented public API endpoint reference
Work Order to Invoice linkage may not survive export
Custom field schema varies by account configuration
| Severity | Issue |
|---|---|
| High | No publicly documented public API endpoint reference |
| Medium | Work Order to Invoice linkage may not survive export |
| Medium | Custom field schema varies by account configuration |
Leaving Field Service Trakker?
Where Field Service Trakker customers move next
12 destinations Field Service Trakker can migrate to.
How a Field Service Trakker migration works
Four steps, Field Service Trakker-specific
Connect
Not applicable — no public API into Field Service Trakker. Scopes limited to read-only on the data we move.
Map
We translate Field Service Trakker-specific structures (custom fields, objects, value lists) to the destination's model.
Sample
Test with a 50–200 record subset to validate Field Service Trakker quirks before production.
Migrate
Full migration with Field Service Trakker rate-limit handling. Rollback available throughout.
FAQ
Field Service Trakker migration FAQ
Answers to the questions buyers ask most during Field Service Trakker migration scoping. Not seeing yours? Book a call.
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