CRM migration

Migrate from EXACT to monday CRM

Field-level mapping, validation, and rollback between EXACT and monday CRM. We move data and schema; workflows are rebuilt natively in monday CRM.

EXACT logo

EXACT

Source

monday CRM

Destination

monday CRM logo

Compatibility

100%

12 of 12

objects map 1:1 between EXACT and monday CRM.

Complexity

BStandard

Timeline

48–72 hours

Rollback included Accuracy guarantee Field-level validation

Overview

What this migration involves

EXACT stores CRM data in a traditional relational schema — Accounts, Contacts, Opportunities, and Activities with fixed-field definitions per module. monday CRM uses a board-and-item architecture where contacts live in a dedicated People board, deals are board items with column-based fields, and every record relationship is expressed through item links rather than foreign-key constraints. FlitStack AI reads EXACT's API export and translates each object into the monday equivalent: Account records become Contact organization entries, EXACT Opportunities map to monday deal items on a pipeline board with stage columns, and Activities attach as updates or subitems. We preserve original create-and-update timestamps in monday's native datetime columns and resolve EXACT owner email addresses to monday workspace members. Automations, workflows, and email templates do not migrate — these are exported as JSON definitions for your monday admin to rebuild using monday's automation engine. The migration uses monday's GraphQL API with rate-limit awareness to move records in dependency order: Contacts first, then Deals referencing them.

Field-level fidelity

Every standard and custom field arrives verified.

Schema-aware mapping

AI proposes the map; you confirm before any record moves.

Relationships preserved

Parent–child, lookups, and ownership stay linked.

Full activity history

Calls, emails, meetings — with original timestamps.

Attachments & notes

Documents, uploads, and inline notes move with the record.

Why teams make this switch

Two sides of the same decision

Leaving

EXACT logo

EXACT

What's pushing teams away

  • Limited presence and support outside Europe (especially North America and APAC) push multinational growth-stage customers toward NetSuite, SAP Business One or Microsoft Dynamics.
  • Reporting capabilities lag competitors and frequently require Power BI add-on for advanced analysis — a friction point at renewal.
  • Some Exact Globe (on-premise) features have not fully migrated to Exact Online yet, frustrating long-time customers moving to the cloud.
  • API rate limits (60 calls/minute and 5,000 calls/day per app per company) constrain high-frequency integrations and force partners to negotiate higher limits.
  • Pricing escalates quickly when wholesale, manufacturing or project modules are added on top of base accounting, with full ERP packages reaching $554-$739/month.

Choosing

monday CRM logo

monday CRM

What's pulling them in

  • Users praise the board-based visual interface for making pipeline stages immediately legible to non-technical team members without CRM training.
  • The no-code automation builder lets sales ops teams create lead routing, stage updates, and email triggers without developer involvement.
  • Integration ecosystem connects to Slack, Gmail, Outlook, and Zapier with minimal configuration, reducing friction for teams already using these tools.
  • The flexible column system lets teams build custom CRM views — deal value, close date, lead source — without needing a developer or pre-defined schema.
  • Teams already using monday Work Management can layer CRM features onto existing boards rather than starting from scratch.

Object mapping

How EXACT objects map to monday CRM

Each row shows how a EXACT object lands in monday CRM, including any object-level transformations, lookup resolution, or schema-design dependencies.

Typical mapping — final map is confirmed during the sample migration step.

EXACT

Account

maps to

monday CRM

monday Contact (organization)

1:1
Fully supported

EXACT Account records (company name, domain, industry, employee count) map to monday Contacts with the Organization field set. Multiple EXACT accounts with the same domain may need deduplication before mapping to a single monday Contact organization. FlitStack performs a pre-migration domain scan to identify potential duplicates and flags records requiring manual consolidation before the migration run executes, ensuring that no duplicate organizations are created in monday CRM.

EXACT

Contact

maps to

monday CRM

monday Contact (person)

1:1
Fully supported

EXACT Contact fields — name, email, phone, job title, address — map directly to monday Contact person fields. The contact's Organization field is set by resolving the EXACT AccountId lookup to the corresponding monday Contact organization. FlitStack maintains a lookup table during migration to track EXACT AccountId values and their corresponding monday organization IDs, ensuring all person records are linked to the correct organization before the migration completes.

EXACT

Contact (custom properties)

maps to

monday CRM

monday Contact column

1:1
Fully supported

EXACT contact-level custom properties (e.g., Preferred_Contact_Method, Loyalty_Tier) become monday Contact columns of the matching type (Dropdown, Date, Number). FlitStack creates the column definition in monday's contact schema before loading data. Custom property type detection includes validation against monday's supported column types, with fallback mappings provided for EXACT field types that lack direct equivalents in monday CRM's column library.

EXACT

Opportunity

maps to

monday CRM

monday deal item on Pipeline board

1:1
Fully supported

EXACT Opportunities become monday items on a pipeline board. The Opportunity Name maps to the item title; Amount maps to a Numbers column; Stage maps to a Status group column; Close Date maps to a Date column. FlitStack preserves the original Opportunity ID in a Text column for traceability and future delta synchronization between the systems.

EXACT

Opportunity Stage

maps to

monday CRM

monday Status column (group)

1:1
Fully supported

EXACT stage pick-list values (Prospecting, Qualification, Proposal, Negotiation, Closed Won, Closed Lost) are mapped value-by-value to monday Status column options. Each Status group in monday represents one pipeline stage. Stage order is preserved from EXACT's configuration to maintain visual pipeline flow consistency in monday's Kanban-style board view.

EXACT

Opportunity custom fields

maps to

monday CRM

monday board column

1:1
Fully supported

EXACT Opportunity-level custom fields (e.g., Deal_Type, Renewal_Date, Competitor) are added as monday board columns on the deal pipeline board. Type-aware mapping ensures date fields become Date columns, pick-lists become Dropdown columns with matching option values, and numeric custom fields use Numbers columns with appropriate precision settings.

EXACT

Activity (Call, Email, Meeting)

maps to

monday CRM

monday item updates / subitems

1:1
Fully supported

EXACT Activities are stored as monday item updates: each activity generates an update entry with the activity type, subject, date, and owner in the body text. For structured activity tracking, activities can also become subitems on the deal item with type-label columns. The transformation preserves activity chronology within the deal item's update feed.

EXACT

Attachment / File

maps to

monday CRM

monday File column or item link

1:1
Fully supported

EXACT file attachments are downloaded and re-uploaded to monday's file storage, then attached via a File column on the relevant item. monday's 250 MB per-file limit applies; large attachments are flagged before migration. FlitStack generates a pre-migration attachment audit report listing all files exceeding the size threshold, with recommendations for manual re-upload or alternative storage solutions.

EXACT

User / Owner

maps to

monday CRM

monday Workspace member

1:1
Fully supported

EXACT User records are matched to monday workspace members by email address. EXACT OwnerId on Opportunities and Contacts resolves to a monday user. Unmatched owners are flagged and assigned to a fallback monday user pending team setup. This owner resolution step runs before data migration to ensure all records have valid owner assignments in monday.

EXACT

Custom Object

maps to

monday CRM

monday board (standalone or connected)

1:1
Fully supported

EXACT custom objects map to separate monday boards. If the custom object has a relationship to Contacts or Opportunities, a Connect boards column is added to link the items across boards. N:N relationships between EXACT custom objects require monday integration tools or manual linking. FlitStack documents all relationship paths in the schema diff report.

EXACT

Workflow / Automation

maps to

monday CRM

Export JSON (no direct migration)

1:1
Fully supported

EXACT workflows and automations do not migrate to monday. We export workflow definitions as a JSON reference document listing triggers, conditions, and actions so your monday admin can rebuild equivalent automations using monday's recipe builder. The export includes condition logic, time-based triggers, field update rules, and notification actions for each workflow definition.

EXACT

Report / Dashboard

maps to

monday CRM

monday Dashboard (data migrates; reports do not)

1:1
Fully supported

EXACT reports and dashboards are not migrated. Underlying data (contacts, deals, activities) transfers to monday; reporting must be rebuilt using monday's native Dashboard and Chart widgets, or connected to a BI tool. FlitStack delivers a reporting rebuild guide that maps each EXACT report metric to equivalent monday Dashboard widget configurations.

Gotchas + challenges

What specifically takes care here

Platform-specific issues from each side, plus the pair-specific challenges that don't show up on either platform's page on its own.

EXACT logo

EXACT gotchas

High

Strict API rate limits gate bulk extraction

Medium

Exact Globe vs Exact Online feature drift

Medium

Workflow and signalling rules are not exportable

Low

OAuth token lifecycle requires careful handling

monday CRM logo

monday CRM gotchas

High

Subitems are not included in bulk exports

High

Daily API call limits vary sharply by plan

Medium

Legacy automations (Sentence Builder) are being deprecated

Medium

Excel and account exports only include table views

Low

Enterprise admins can disable non-admin exports

Pair-specific challenges

  • monday CRM has no native relational foreign-key model — item links are advisory, not referentially enforced

    EXACT enforces referential integrity: a Contact cannot exist without a valid AccountId if the schema requires it, and Opportunities must reference a Contact or Account. monday CRM's Connect boards columns and item links do not enforce uniqueness or cascade deletes — if you delete a monday Contact organization, linked deal items retain a stale link. FlitStack surfaces all such links before migration so your team can decide whether to archive orphaned items or remap them manually. This is a structural difference between relational CRMs and board-based Work OS platforms that affects data hygiene practices post-migration.

  • monday CRM API rate limits can throttle large-volume migrations on Basic and Standard plans

    monday's API enforces daily call limits (1,000 per day on Basic/Standard, 10,000 on Pro, 25,000 on Enterprise) and per-minute concurrency limits (40 on other plans, 100 on Pro, 250 on Enterprise). EXACT migrations with over 50,000 records hitting a Standard-plan monday account may exhaust daily limits before completion. FlitStack implements exponential back-off, batch sizing tuned to the account's plan tier, and plan detection at migration start — but teams should upgrade to Pro or Enterprise before migration if record counts exceed 100,000.

  • EXACT multi-select pick-list values map to monday multi-select Dropdown columns but option names must be exact

    EXACT custom fields of type multi-select return an array of option strings. monday Dropdown columns support multi-select mode, but the option labels must already exist in the column definition. If an EXACT multi-select value contains an option label not pre-created in monday, the import skips it silently. FlitStack pre-audits all EXACT pick-list values against monday column option sets and creates any missing monday options before the migration run, preventing silent data loss on multi-select fields.

  • monday CRM does not support subitem-inherited columns — activity subitems lose direct access to parent deal columns

    When EXACT activities migrate as monday subitems on a deal item, they exist in a separate subitem context. monday subitems have their own column set independent of the parent item — a subitem cannot directly reference the parent's Amount or Stage column without a Connect boards link back to the parent. Activity subitems therefore store their own copies of deal context (deal name, deal owner) as text columns; FlitStack populates these during migration for reporting continuity.

  • monday's file storage limit (250 MB per file) may exceed EXACT attachment sizes for large documents

    EXACT allows file attachments of varying sizes depending on the account's storage allocation. monday CRM caps individual file uploads at 250 MB per file. FlitStack flags attachments exceeding 250 MB before migration and either splits the file (if applicable) or stores a reference URL in the monday item with instructions for manual re-upload. Teams with large PDF documentation packages, video recordings, or multi-media attachments from EXACT should audit file sizes before the migration window and consider cloud storage alternatives for files that exceed monday's limits.

Migration approach

Six steps for a successful EXACT to monday CRM data migration

  1. Audit EXACT schema and monday target board structure

    FlitStack reads EXACT's module and custom field definitions via the API and simultaneously inventories the monday CRM workspace — existing boards, column types, and user list. We produce a pre-migration schema diff listing every EXACT object and field alongside its monday equivalent, marking custom fields that require monday column creation before data loads. Your monday admin reviews and approves the column definitions and board layout before FlitStack commits to the migration plan.

  2. Resolve EXACT users to monday workspace members

    EXACT OwnerId fields on Contacts and Opportunities are resolved by matching owner email addresses to monday workspace member accounts. FlitStack generates an owner-resolution report listing matched users, unmatched owners, and a fallback assignment for any owner without a monday account. Your team creates missing monday accounts or confirms fallback assignments before the migration run begins — no record lands without an owner assignment.

  3. Create monday columns and configure board pipelines

    Before any data moves, FlitStack creates the monday column definitions required by the field map — Status columns for each pipeline stage, Numbers columns for Amount and Probability, Dropdown columns for pick-list custom fields, Connect boards columns for relationship links, and File columns for attachments. Stage values are entered as Status options matching the EXACT pick-list order so the pipeline board visually reflects the original deal progression.

  4. Run a sample migration with field-level diff

    A representative sample — typically 100–500 records spanning contacts, organizations, deals, and a cross-section of activity items — migrates first. FlitStack generates a field-level diff report comparing source and destination values per record, flagging any field where the destination value does not match the source. You verify the diff before FlitStack commits to the full run, with particular focus on Status stage mapping and owner resolution.

  5. Execute full migration with delta-pickup window

    The full migration runs in dependency order: Contact organizations first, then Contact persons with organization links, then deal items with owner and organization links, then activity subitems. monday API rate limits are managed via adaptive batching. A delta-pickup window of 24–48 hours after the main run captures any records created or modified in EXACT during cutover. FlitStack logs every API operation; one-click rollback reverts the monday workspace to its pre-migration state if reconciliation reveals unexpected data divergence.

Platform deep dives

Context on both ends of the pair

EXACT logo

EXACT

Source

Strengths

  • Native Dutch and Belgian VAT, annual accounts and regulatory filing — no add-ons needed in core EU markets
  • Integrated finance, CRM, project, HRM, inventory and accountancy modules on one cloud platform
  • Well-documented REST/OData API with 350+ marketplace integrations and OAuth 2.0
  • Cloud implementations in 2-4 weeks for typical SME deployments
  • Strong accountant-client collaboration baked into the accountancy product line

Weaknesses

  • Limited regional support and local-compliance coverage outside EU (especially North America and APAC)
  • Reporting depth lags competitors; advanced analytics typically requires Power BI add-on
  • Exact Globe (on-prem) feature parity is incomplete in Exact Online for some advanced modules
  • API rate limits of 60/minute and 5,000/day per app per company constrain high-volume integrations
  • Workflow and signalling-rule configurations cannot be exported and must be rebuilt during migration
monday CRM logo

monday CRM

Destination

Strengths

  • Board-based UI makes pipeline stages and deal progress visually obvious without training.
  • No-code automation builder requires no developer resources to create lead routing and stage-triggered actions.
  • Flexible column system supports custom CRM fields without schema changes or admin involvement.
  • Integrates natively with Slack, Gmail, Outlook, and Zapier with minimal configuration overhead.
  • Layered product means teams already on monday Work Management can add CRM without migrating existing data.

Weaknesses

  • No native Contacts object separate from Items — contacts are managed inside a CRM module's People feature.
  • Pipeline and deal relationships use a flat item model rather than a relational object model, making complex CRM associations awkward.
  • Automations are plan-gated (250 actions/month on Standard, 25,000 on Pro) and the legacy Recipe system is being deprecated.
  • Customization and advanced views (Chart, Formula, Dependency) are locked behind Pro and Enterprise tiers.
  • Per-seat pricing with non-refundable annual billing creates cost lock-in risk during migration.

Complexity grading

How hard is this migration?

Standard CRM migration. All 8 core objects map 1:1 between EXACT and monday CRM.

B

Overall complexity

Standard migration

Derived from compatibility, mapping clarity, API constraints, and data volume across EXACT and monday CRM.

  • Object compatibility

    A

    All 8 core objects map 1:1 between EXACT and monday CRM.

  • Field mapping clarity

    C

    Field mapping is derived from defaults — final spec confirmed during the sample migration.

  • Timeline complexity

    B

    8-object category — typical timelines run 2–7 days end-to-end.

  • API constraints

    B

    EXACT: 60 API calls per minute AND 5,000 API calls per day, per app per company. Signalled via X-RateLimit-Minutely-Remaining/Reset and X-RateLimit-Daily-Remaining/Reset headers. HTTP 429 returned on overrun..

  • Data volume sensitivity

    A

    EXACT exposes a bulk API — large-volume migrations stream efficiently.

Estimator

Estimate your EXACT to monday CRM migration cost

Rule-based pricing — no per-record fees, no manual quotes. Migrations over 2M records are scoped individually.

Step 1

What are you migrating?

Pick a category, then your source and destination platforms.

Category

FAQ

Frequently asked questions about EXACT to monday CRM data migrations

Answers to the questions buyers ask most during EXACT to monday CRM migration scoping. Not seeing yours? Book a call.

Can't find your answer?

Walk through your EXACT to monday CRM migration with a real engineer — 30 minutes, free, written quote within 24 hours.

Book a free 30 minute consultation

Most EXACT-to-monday CRM migrations complete within 48–72 hours of clock time for under 50,000 records. Larger setups with 500,000+ records or complex multi-board structures extend to 5–7 days. The longest single step is monday column creation and owner resolution — monday column definitions must exist before data loads, and unresolved owner matches require team input before migration can commit. Timeline also depends on API rate limit throttling and the volume of custom fields requiring column creation.

Adjacent paths

Related migrations to explore

Ready when you are

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