CRM

Migrate your EXACT data

Dutch ERP and accounting platform for SMEs in accountancy, wholesale, professional services and manufacturing with integrated CRM, HRM and project modules.

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In its favor

Why people choose EXACT

The signal that keeps EXACT on the shortlist. Sourced from G2, Capterra, and customer scoping calls.

Native Dutch and Belgian tax compliance — VAT returns, annual accounts and regulatory filings work without add-ons, giving local SMEs a defensible default.

Tightly integrated finance, CRM, project, HRM and inventory modules on one cloud platform reduce the multi-tool overhead common at SME scale.

Well-documented REST/OData API with 350+ marketplace integrations enables accountancy firms and integrators to extend the platform without resorting to file-based exchange.

Fast cloud implementations — many customers go live in 2-4 weeks compared to multi-month rollouts on heavier ERPs.

Strong accountant-client collaboration model where bookkeepers and SMEs share the same data set; central to Exact's accountancy practice positioning.

Limited presence and support outside Europe (especially North America and APAC) push multinational growth-stage customers toward NetSuite, SAP Business One or Microsoft Dynamics.

Reporting capabilities lag competitors and frequently require Power BI add-on for advanced analysis — a friction point at renewal.

Some Exact Globe (on-premise) features have not fully migrated to Exact Online yet, frustrating long-time customers moving to the cloud.

API rate limits (60 calls/minute and 5,000 calls/day per app per company) constrain high-frequency integrations and force partners to negotiate higher limits.

Pricing escalates quickly when wholesale, manufacturing or project modules are added on top of base accounting, with full ERP packages reaching $554-$739/month.

Reasons to switch

Why people leave EXACT

The recurring reasons buyers give for replacing EXACT. Presented as facts, not knocks.

Platform scorecard

Strengths, weaknesses, and where EXACT fits

Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.

SWOT — strengths, weaknesses, and use-case fit

Strengths

Native Dutch and Belgian VAT, annual accounts and regulatory filing — no add-ons needed in core EU marketsIntegrated finance, CRM, project, HRM, inventory and accountancy modules on one cloud platformWell-documented REST/OData API with 350+ marketplace integrations and OAuth 2.0Cloud implementations in 2-4 weeks for typical SME deploymentsStrong accountant-client collaboration baked into the accountancy product line

Weaknesses

Limited regional support and local-compliance coverage outside EU (especially North America and APAC)Reporting depth lags competitors; advanced analytics typically requires Power BI add-onExact Globe (on-prem) feature parity is incomplete in Exact Online for some advanced modulesAPI rate limits of 60/minute and 5,000/day per app per company constrain high-volume integrationsWorkflow and signalling-rule configurations cannot be exported and must be rebuilt during migration

Where it works

Small-to-medium enterprises headquartered in the Netherlands, Belgium, or surrounding EU countries where Exact maintains localized support, Dutch-language interfaces, and EU regulatory compliance features.Accountancy firms and bookkeeping practices needing integrated financial management from invoice processing through Dutch/EU-compliant tax reporting with consolidated multi-entity capabilities.Wholesale distribution companies with multiple cost centers and carrier allocations requiring unified inventory, purchasing, and financial consolidation across business units.Professional services firms managing fixed-price projects with integrated time tracking, billing, resource planning, and profitability analysis within a single platform.

Where it struggles

Large enterprises or multinational corporations requiring enterprise-grade ERP with complex customizations, extensive third-party integrations, and global support infrastructure.Companies based primarily in North America or Asia-Pacific regions where Exact's local support coverage, regulatory compliance, and ecosystem integrations are limited.Organizations requiring modern API-first architecture with real-time data synchronization, extensive webhook support, and contemporary SaaS development patterns.Businesses outside Exact's four vertical focus areas—accountancy, wholesale, professional services, and manufacturing—may find the integrated modules misaligned with their operational workflows.

Pricing tiers

EXACT pricing overview

Exact publishes pricing on request with no public per-user or tier breakdown. Customers typically negotiate based on module selection (Business Management, CRM, HRM, project management) and user count. No free tier is available.

Exact for Accounting

Tier 1 of 6

$25-$38/month (ex. VAT)

What's included

Online accounting, CRM, bank feeds, invoicingEntry-level SME accounting planDirect-debit billingDesigned for solo and small business administration

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Pricing is informational. FlitStack AI does not bill on EXACT's schedule — see our quote-based pricing →

What gets migrated

EXACT object support

Object-by-object support for EXACT migrations. Per-pair details surface during scoping.

Contacts / Accounts

Fully supported

Exact stores business contacts under its CRM module. Contacts are addressable via the standard export and map directly to standard contact objects in most destination CRMs without transformation.

Documents

Mapping required

Exact provides document management linked to transactions and contacts. We export documents as binary blobs via the document repository metadata provider. Some destination systems require additional mapping of document metadata to folder or tag structures.

Projects / Jobs

Mapping required

Exact project management supports fixed-price after-calculation, rate structures and project budgeting. These project sub-objects do not map 1:1 to standard PM tools and require custom field mapping during migration scoping.

Financial Transactions

Mapping required

Exact handles purchase-to-pay cycles, debtor management and cash flow records. Transaction history is exportable but often voluminous; we chunk large exports into date-bounded batches to avoid export timeouts and preserve audit trail continuity.

HRM / Employees

Mapping required

Exact includes HRM and salary processing. Employee records, compensation history and effective-dated changes map to HRM objects in the destination system but may require field-level transformation due to region-specific payroll schema differences.

Custom Screens

Mapping required

Exact supports custom screens that can be exported and imported between practice databases. Custom screen definitions are schema-specific and must be reviewed individually to determine whether the destination system can replicate equivalent logic.

Assets

Fully supported

Asset registration is a standard Exact module. Fixed asset records export cleanly and map to standard asset objects in ERP destinations.

Workflows / Automations

Not in this platform

Exact workflow management and signalling rules are tightly coupled to its internal engine and cannot be directly migrated. We recommend reviewing active workflows before migration and rebuilding equivalent automation in the destination system.

Integration / XML Web Services

Mapping required

Exact exposes XML and web services for integrations. Integration endpoints and configurations do not transfer between platforms; we document which integrations are active so they can be re-established in the destination environment.

Gotchas

What to watch for in EXACT migrations

Issues we've hit on past EXACT migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.

High

Strict API rate limits gate bulk extraction

Medium

Exact Globe vs Exact Online feature drift

Medium

Workflow and signalling rules are not exportable

Low

OAuth token lifecycle requires careful handling

How a EXACT migration works

Four steps, EXACT-specific

Connect

OAuth 2.0 — Exact Online App Centre apps obtain access tokens scoped per company; refresh tokens have short lifespan and must be renewed proactively into EXACT. Scopes limited to read-only on the data we move.

Map

We translate EXACT-specific structures (custom fields, objects, value lists) to the destination's model.

Sample

Test with a 50–200 record subset to validate EXACT quirks before production.

Migrate

Full migration with EXACT rate-limit handling. Rollback available throughout.

FAQ

EXACT migration FAQ

Answers to the questions buyers ask most during EXACT migration scoping. Not seeing yours? Book a call.

Can't find your answer?

Walk through your EXACT migration with a real engineer — 30 minutes, free, written quote within 24 hours.

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Most EXACT migrations under 1M records finish in 48–72 hours end-to-end. Larger orgs with custom objects or buyer-side security review typically take 5–7 days.

Ready when you are

Migrate EXACT.
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