Migrate from Evam to HubSpot

Evam contact records map directly to HubSpot contacts. Every Evam contact property (firstname, lastname, email, phone, jobtitle, address fields) maps to the equivalent HubSpot contact property. Evam behavioral properties and campaign response flags migrate as HubSpot custom contact properties. During migration, FlitStack validates each property against the HubSpot schema, creates any missing custom properties, and ensures data types align. The original Evam contact identifier is stored in a source_system_id__c field for traceability and delta‑run de‑duplication. Owner resolution matches the Evam owner email to a HubSpot user; records with unmatched owners are flagged for manual assignment before the migration commits.

Evam stores behavioral events (page views, email opens, campaign clicks, SMS responses) per contact. These are summarized into discrete HubSpot contact properties — e.g., last_campaign_name, total_touchpoints, last_event_timestamp — because HubSpot CRM has no native event-stream object. We aggregate event types into summary properties your team defines during planning.

Evam company records map to HubSpot companies. Company name, domain, industry, employee count, and revenue fields map directly. If Evam stores a parent-company hierarchy, the HubSpot parent_company_id field holds the reference. Multi-contact companies in Evam collapse to a single HubSpot company with all associated contacts linked.

Evam campaigns (SMS, push, in-app) are HubSpot campaign objects at their most granular, but campaign membership data (which contacts received which campaign) maps to HubSpot contacts as custom properties recording the campaign name, send date, and outcome. HubSpot's native Campaign object is primarily used for email attribution.

Evam journey orchestrations are real‑time, event‑triggered multi‑step flows that have no direct counterpart in HubSpot CRM. HubSpot workflows execute on contacts after data lands and must be rebuilt from scratch. FlitStack exports each Evam journey definition as a JSON file and delivers a rebuild guide that maps Evam trigger conditions to HubSpot workflow enrollment criteria, enabling your admin to reconstruct the logic efficiently in HubSpot's workflow builder.

Evam deal records map one‑to‑one to HubSpot deals, migrating deal name, amount, stage, close date, owner, and associated contact/company links. Evam deal stage names are translated to HubSpot pipeline stage values using a value‑mapping table built during planning, so each deal lands in the correct pipeline and stage. Custom deal fields are transferred as HubSpot custom deal properties, and the original Evam deal ID is stored in source_system_id__c for traceability.

Evam service tickets map to HubSpot tickets, migrating subject, description, status, priority, owner, and linked contact/company associations. Custom ticket fields from Evam are transferred as HubSpot custom ticket properties, and any Evam ticket identifiers are stored in source_system_id__c for audit trails. If your HubSpot portal uses multiple ticket pipelines, FlitStack can route tickets to the appropriate pipeline based on the original Evam category.

Evam engagement records—including call logs, email histories, meeting records, and notes—are migrated to HubSpot engagements while preserving original timestamps, owners, and parent‑record links. Each engagement type is mapped to the corresponding HubSpot engagement object, with fields such as call disposition, email body preview, and meeting title retained. After migration, engagements attach to the related HubSpot contact or deal, enabling a complete activity timeline within the CRM.

Evam users are resolved by email match against HubSpot user accounts. Unmatched owners are flagged before migration — your team either creates the HubSpot user or assigns their records to a fallback owner. No record migrates without a resolved HubSpot owner.

Evam custom objects map to HubSpot custom objects 1:1 if the destination HubSpot portal has those custom objects pre-created. Custom object relationships that are N:N in Evam require HubSpot custom junction objects — FlitStack surfaces this in the migration plan before execution.

Evam file attachments on records are downloaded and re‑uploaded to HubSpot Files, re‑attached to the corresponding contact, company, or deal record. File size limits (HubSpot supports up to 250MB per file) apply.

Evam records conversion events and campaign outcomes for each contact. During migration, these events are merged into HubSpot contacts as custom properties—such as last_conversion_event, conversion_date, and campaign_source—and, when a related deal exists, the outcome data is written to the deal record as well. This approach preserves attribution history and supports revenue‑impact reporting in HubSpot without losing the original campaign context.