CRM

Migrate your Assembly Neos data

Cloud-based legal practice management CRM with built-in AI, customizable case workflows, and Microsoft 365 integration. Firms choosing Neos typically migrate from LEAP, Clio, or legacy on-premise systems and need a platform that scales beyond basic case tracking.

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In its favor

Why people choose Assembly Neos

The signal that keeps Assembly Neos on the shortlist. Sourced from G2, Capterra, and customer scoping calls.

Neos offers a generous free trial and per-user pricing that lets small law firms validate the platform before committing to a full seat count. The cloud-first architecture means teams access case files from any device without VPN setup. Integrations with Microsoft 365, DocuSign, QuickBooks, and RingCentral reduce context-switching across the firm's core workflow. The built-in AI features including document summarization and data extraction reduce manual data entry time. Over 2,300 law firms and seven consecutive G2 leader recognitions signal market credibility.

Frequent software bugs and slow performance frustrate users, with multiple G2 reviews citing random freezing and document upload failures impacting daily workflows. Performance degrades noticeably with heavy workloads, especially when handling large case volumes or many concurrent users. The built-in accounting module is removed when migrating to Neos, forcing firms to adopt QuickBooks Online for all billing and disbursement tasks, which creates friction for firms expecting an all-in-one solution. A learning curve exists for advanced features like templates, custom workflows, and case type configurations. Some firms cite integration limitations or the desire for more modern AI features available in competing platforms.

Reasons to switch

Why people leave Assembly Neos

The recurring reasons buyers give for replacing Assembly Neos. Presented as facts, not knocks.

Platform scorecard

Strengths, weaknesses, and where Assembly Neos fits

Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.

SWOT — strengths, weaknesses, and use-case fit

Strengths

Cloud-based access from any device with no VPN required for remote teamsMicrosoft 365, QuickBooks, DocuSign, and RingCentral integrations built natively into the platformAI document summarization and data extraction reduce manual data entry overheadConfigurable case types and customizable layouts adapt to firm-specific workflowsPer-user pricing with annual discount options suitable for small to mid-size law firms

Weaknesses

Frequent software bugs and slow performance cited across multiple G2 reviews with 18 mentions of document upload issuesPerformance degrades under heavy workloads with large case volumes or many concurrent usersBuilt-in accounting is absent, requiring third-party QuickBooks integration for all billing and disbursement tasksLearning curve for advanced features including templates, custom workflows, and case type configurationsNo free version or free trial available, limiting pre-purchase evaluation

Where it works

Small to mid-size law firms (under 50 employees) that need cloud access from any device without VPN setup, particularly when remote or hybrid work is common.Firms already using Microsoft 365, QuickBooks Online, DocuSign, or RingCentral, as Neos integrates natively with these tools without requiring workarounds or third-party connectors.Practices migrating from LEAP, Clio, or legacy on-premise case management systems, where Neos provides a structured 12-week migration path with white-glove onboarding support.Law firms handling moderate document volumes that benefit from AI document summarization and data extraction features available at Premium and Pro tiers.Organizations needing configurable case types, custom fields, and layouts to match firm-specific workflows without relying on IT support.

Where it struggles

Large law firms or enterprise practices with high concurrent user counts and thousands of active matters, where users report noticeable performance degradation and slowdowns.Firms requiring built-in accounting and billing capabilities, as Neos lacks native accounting and forces adoption of QuickBooks Online for all financial tasks.Organizations with limited training resources or staff who need immediate access to advanced features like templates, custom workflows, and case type configurations.Practices seeking a free trial or free version to evaluate the platform before committing, as Neos offers neither, limiting pre-purchase risk assessment.Firms reliant on Google Workspace rather than Microsoft 365, since Neos only offers Microsoft integration for email and calendar synchronization.

Pricing tiers

Assembly Neos pricing overview

Neos uses a per-user per-month subscription model with annual billing. Three tiers are available: Essentials at $99/user/month, Premium at $129/user/month, and Pro at approximately $179/user/month. No free version or trial is offered. Firms migrating in bulk should audit their active user count before migration to avoid billing surprises.

Essentials

Tier 1 of 3

$99/user/month (annual)

What's included

Cloud-based case management with configurable case typesShared firm calendars with Microsoft 365 integrationDocument storage and managementBasic workflow automationEmail integration with OutlookMobile access

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Pricing is informational. FlitStack AI does not bill on Assembly Neos's schedule — see our quote-based pricing →

What gets migrated

Assembly Neos object support

Object-by-object support for Assembly Neos migrations. Per-pair details surface during scoping.

Matters

Fully supported

Matters is the core case container in Neos. Each Matter supports configurable case types, customizable layouts, and stage assignments. We preserve the full Matter hierarchy including related Contacts, Documents, Tasks, and Calendars during export and map stage names to equivalent destination statuses.

Contacts

Fully supported

Contacts represent clients, opposing parties, witnesses, and other parties. We export all Contact fields including addresses, phone numbers, email addresses, and any custom contact properties. Related Contacts are linked to the parent Matter during migration.

Documents

Mapping required

Neos stores documents under the Docs tab with template generation capabilities. Premium and Pro tiers make PDFs text-searchable via OCR. We export documents with their metadata, version history where accessible, and note the OCR status of each file. Document folder hierarchy must be recreated at the destination.

Tasks

Mapping required

Tasks are created per Matter with checklists and due dates. Custom checklist items per case type are supported. We export tasks with their assignees, due dates, completion status, and checklist structure, but custom task templates require field-level mapping to destination equivalents.

Calendars

Mapping required

Neos provides shared firm calendars integrated with Microsoft 365. Calendar events are linked to Matters and Contacts. We export events with dates, times, attendees, and Matter associations, noting that Google Calendar integration requires reconnection in the destination platform.

Bills and Invoices

Mapping required

Neos generates bills and invoices linked to Matters with line items, payments, and trust accounting. We export invoice data, payment history, and outstanding balances. Trust account transactions require careful mapping as Neos handles these separately from general billing.

Time Entries

Fully supported

Time entries record billable and non-billable hours against Matters. We export entry dates, durations, descriptions, billing rates, and Matter associations. Timekeeper assignments are preserved as user references in the export.

Custom Fields

Mapping required

Neos supports custom fields on Matters, Contacts, and other objects. We export custom field definitions and values, noting that custom fields created post-migration in Neos may require redefinition in the destination system depending on field type compatibility.

Workflows

Mapping required

Neos enables custom workflows based on case types and milestones. Automation rules, triggered actions, and workflow templates are exported where the API exposes them. Complex workflow logic may require manual recreation at the destination.

Integrations

Mapping required

Neos integrates with QuickBooks, DocuSign, RingCentral, and Microsoft Office 365. We list active integrations during scoping and flag those requiring reconfiguration or re-authentication in the destination environment. API-based integrations (Zapier, RingCentral) may need webhook re-registration.

Notes

Fully supported

Notes attached to Matters or Contacts are exported as plain text or formatted content depending on storage format. We preserve note timestamps and author information. Notes containing sensitive data are flagged for redaction review during scoping.

Tags and Labels

Mapping required

Tags and labels used for Matter and Contact categorization are exported with their associations. Destination platforms handle tags differently, so we map tag values to equivalent labeling systems (categories, labels, custom properties) during field mapping.

Gotchas

What to watch for in Assembly Neos migrations

Issues we've hit on past Assembly Neos migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.

High

Built-in accounting removed requires QuickBooks Online

Medium

Per-user pricing model affects migration scope

Medium

Document export requires Premium or Pro tier for full OCR

How a Assembly Neos migration works

Four steps, Assembly Neos-specific

Connect

Bearer token (JWT) into Assembly Neos. Scopes limited to read-only on the data we move.

Map

We translate Assembly Neos-specific structures (custom fields, objects, value lists) to the destination's model.

Sample

Test with a 50–200 record subset to validate Assembly Neos quirks before production.

Migrate

Full migration with Assembly Neos rate-limit handling. Rollback available throughout.

FAQ

Assembly Neos migration FAQ

Answers to the questions buyers ask most during Assembly Neos migration scoping. Not seeing yours? Book a call.

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Most Assembly Neos migrations under 1M records finish in 48–72 hours end-to-end. Larger orgs with custom objects or buyer-side security review typically take 5–7 days.

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