Migrate your Assembly Neos data
Cloud-based legal practice management CRM with built-in AI, customizable case workflows, and Microsoft 365 integration. Firms choosing Neos typically migrate from LEAP, Clio, or legacy on-premise systems and need a platform that scales beyond basic case tracking.
In its favor
Why people choose Assembly Neos
The signal that keeps Assembly Neos on the shortlist. Sourced from G2, Capterra, and customer scoping calls.
Neos offers a generous free trial and per-user pricing that lets small law firms validate the platform before committing to a full seat count. The cloud-first architecture means teams access case files from any device without VPN setup. Integrations with Microsoft 365, DocuSign, QuickBooks, and RingCentral reduce context-switching across the firm's core workflow. The built-in AI features including document summarization and data extraction reduce manual data entry time. Over 2,300 law firms and seven consecutive G2 leader recognitions signal market credibility.
Frequent software bugs and slow performance frustrate users, with multiple G2 reviews citing random freezing and document upload failures impacting daily workflows. Performance degrades noticeably with heavy workloads, especially when handling large case volumes or many concurrent users. The built-in accounting module is removed when migrating to Neos, forcing firms to adopt QuickBooks Online for all billing and disbursement tasks, which creates friction for firms expecting an all-in-one solution. A learning curve exists for advanced features like templates, custom workflows, and case type configurations. Some firms cite integration limitations or the desire for more modern AI features available in competing platforms.
Reasons to switch
Why people leave Assembly Neos
The recurring reasons buyers give for replacing Assembly Neos. Presented as facts, not knocks.
Platform scorecard
Strengths, weaknesses, and where Assembly Neos fits
Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.
SWOT — strengths, weaknesses, and use-case fit
Strengths
Weaknesses
Where it works
Where it struggles
Pricing tiers
Assembly Neos pricing overview
Neos uses a per-user per-month subscription model with annual billing. Three tiers are available: Essentials at $99/user/month, Premium at $129/user/month, and Pro at approximately $179/user/month. No free version or trial is offered. Firms migrating in bulk should audit their active user count before migration to avoid billing surprises.
Essentials
Tier 1 of 3
$99/user/month (annual)
What's included
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What gets migrated
Assembly Neos object support
Object-by-object support for Assembly Neos migrations. Per-pair details surface during scoping.
Matters
Fully supportedMatters is the core case container in Neos. Each Matter supports configurable case types, customizable layouts, and stage assignments. We preserve the full Matter hierarchy including related Contacts, Documents, Tasks, and Calendars during export and map stage names to equivalent destination statuses.
Contacts
Fully supportedContacts represent clients, opposing parties, witnesses, and other parties. We export all Contact fields including addresses, phone numbers, email addresses, and any custom contact properties. Related Contacts are linked to the parent Matter during migration.
Documents
Mapping requiredNeos stores documents under the Docs tab with template generation capabilities. Premium and Pro tiers make PDFs text-searchable via OCR. We export documents with their metadata, version history where accessible, and note the OCR status of each file. Document folder hierarchy must be recreated at the destination.
Tasks
Mapping requiredTasks are created per Matter with checklists and due dates. Custom checklist items per case type are supported. We export tasks with their assignees, due dates, completion status, and checklist structure, but custom task templates require field-level mapping to destination equivalents.
Calendars
Mapping requiredNeos provides shared firm calendars integrated with Microsoft 365. Calendar events are linked to Matters and Contacts. We export events with dates, times, attendees, and Matter associations, noting that Google Calendar integration requires reconnection in the destination platform.
Bills and Invoices
Mapping requiredNeos generates bills and invoices linked to Matters with line items, payments, and trust accounting. We export invoice data, payment history, and outstanding balances. Trust account transactions require careful mapping as Neos handles these separately from general billing.
Time Entries
Fully supportedTime entries record billable and non-billable hours against Matters. We export entry dates, durations, descriptions, billing rates, and Matter associations. Timekeeper assignments are preserved as user references in the export.
Custom Fields
Mapping requiredNeos supports custom fields on Matters, Contacts, and other objects. We export custom field definitions and values, noting that custom fields created post-migration in Neos may require redefinition in the destination system depending on field type compatibility.
Workflows
Mapping requiredNeos enables custom workflows based on case types and milestones. Automation rules, triggered actions, and workflow templates are exported where the API exposes them. Complex workflow logic may require manual recreation at the destination.
Integrations
Mapping requiredNeos integrates with QuickBooks, DocuSign, RingCentral, and Microsoft Office 365. We list active integrations during scoping and flag those requiring reconfiguration or re-authentication in the destination environment. API-based integrations (Zapier, RingCentral) may need webhook re-registration.
Notes
Fully supportedNotes attached to Matters or Contacts are exported as plain text or formatted content depending on storage format. We preserve note timestamps and author information. Notes containing sensitive data are flagged for redaction review during scoping.
Tags and Labels
Mapping requiredTags and labels used for Matter and Contact categorization are exported with their associations. Destination platforms handle tags differently, so we map tag values to equivalent labeling systems (categories, labels, custom properties) during field mapping.
| Object | Support | Notes |
|---|---|---|
| Matters | Fully supported | Matters is the core case container in Neos. Each Matter supports configurable case types, customizable layouts, and stage assignments. We preserve the full Matter hierarchy including related Contacts, Documents, Tasks, and Calendars during export and map stage names to equivalent destination statuses. |
| Contacts | Fully supported | Contacts represent clients, opposing parties, witnesses, and other parties. We export all Contact fields including addresses, phone numbers, email addresses, and any custom contact properties. Related Contacts are linked to the parent Matter during migration. |
| Documents | Mapping required | Neos stores documents under the Docs tab with template generation capabilities. Premium and Pro tiers make PDFs text-searchable via OCR. We export documents with their metadata, version history where accessible, and note the OCR status of each file. Document folder hierarchy must be recreated at the destination. |
| Tasks | Mapping required | Tasks are created per Matter with checklists and due dates. Custom checklist items per case type are supported. We export tasks with their assignees, due dates, completion status, and checklist structure, but custom task templates require field-level mapping to destination equivalents. |
| Calendars | Mapping required | Neos provides shared firm calendars integrated with Microsoft 365. Calendar events are linked to Matters and Contacts. We export events with dates, times, attendees, and Matter associations, noting that Google Calendar integration requires reconnection in the destination platform. |
| Bills and Invoices | Mapping required | Neos generates bills and invoices linked to Matters with line items, payments, and trust accounting. We export invoice data, payment history, and outstanding balances. Trust account transactions require careful mapping as Neos handles these separately from general billing. |
| Time Entries | Fully supported | Time entries record billable and non-billable hours against Matters. We export entry dates, durations, descriptions, billing rates, and Matter associations. Timekeeper assignments are preserved as user references in the export. |
| Custom Fields | Mapping required | Neos supports custom fields on Matters, Contacts, and other objects. We export custom field definitions and values, noting that custom fields created post-migration in Neos may require redefinition in the destination system depending on field type compatibility. |
| Workflows | Mapping required | Neos enables custom workflows based on case types and milestones. Automation rules, triggered actions, and workflow templates are exported where the API exposes them. Complex workflow logic may require manual recreation at the destination. |
| Integrations | Mapping required | Neos integrates with QuickBooks, DocuSign, RingCentral, and Microsoft Office 365. We list active integrations during scoping and flag those requiring reconfiguration or re-authentication in the destination environment. API-based integrations (Zapier, RingCentral) may need webhook re-registration. |
| Notes | Fully supported | Notes attached to Matters or Contacts are exported as plain text or formatted content depending on storage format. We preserve note timestamps and author information. Notes containing sensitive data are flagged for redaction review during scoping. |
| Tags and Labels | Mapping required | Tags and labels used for Matter and Contact categorization are exported with their associations. Destination platforms handle tags differently, so we map tag values to equivalent labeling systems (categories, labels, custom properties) during field mapping. |
Gotchas
What to watch for in Assembly Neos migrations
Issues we've hit on past Assembly Neos migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.
Built-in accounting removed requires QuickBooks Online
Per-user pricing model affects migration scope
Document export requires Premium or Pro tier for full OCR
| Severity | Issue |
|---|---|
| High | Built-in accounting removed requires QuickBooks Online |
| Medium | Per-user pricing model affects migration scope |
| Medium | Document export requires Premium or Pro tier for full OCR |
Leaving Assembly Neos?
Where Assembly Neos customers move next
12 destinations Assembly Neos can migrate to.
How a Assembly Neos migration works
Four steps, Assembly Neos-specific
Connect
Bearer token (JWT) into Assembly Neos. Scopes limited to read-only on the data we move.
Map
We translate Assembly Neos-specific structures (custom fields, objects, value lists) to the destination's model.
Sample
Test with a 50–200 record subset to validate Assembly Neos quirks before production.
Migrate
Full migration with Assembly Neos rate-limit handling. Rollback available throughout.
FAQ
Assembly Neos migration FAQ
Answers to the questions buyers ask most during Assembly Neos migration scoping. Not seeing yours? Book a call.
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