Migrate from Apifon to HighLevel

Apifon Contacts map to GoHighLevel Contacts with phone number as the primary identifier and email as secondary. We preserve channel-specific opt-in flags (SMS opt-in, Viber opt-in, Email opt-in) as GoHighLevel custom checkbox fields, enabling the customer's team to replicate consent-based segmentation in GoHighLevel workflows. Custom fields on Apifon Contacts migrate as GoHighLevel custom properties with equivalent data types. If an Apifon Contact has no phone number, we flag it for the customer's admin to review because GoHighLevel's SMS-first workflow model depends on a phone field.

Apifon Audience Lists group Contacts for segmentation and suppression. We export the full list of audience names and the contacts assigned to each list. Membership is translated into GoHighLevel tags using the naming convention AudienceListName. Apifon suppression rules (contacts blocked from specific campaigns) become GoHighLevel tags prefixed with Blocklist- to ensure blocked contacts are not re-imported through new campaigns at the destination. The customer chooses during scoping whether to use tags or a custom multi-select field for audience membership.

Apifon Campaigns (both one-off and automated) map to GoHighLevel Campaigns with campaign name, status, channel, and timing metadata preserved. We export campaign-level KPIs including delivery receipts, open rates, click rates, and failure counts from the Apifon analytics API and populate these as GoHighLevel custom fields on the Campaign record for historical reference. Full message content and dynamic variable placeholders are documented for manual template recreation in GoHighLevel because template content may include channel-specific formatting that requires review.

Apifon message templates (SMS, Viber, Email) are stored as reusable objects with content and variable placeholders. We export the full template content, channel designation, and variable syntax for each template. GoHighLevel does not have a native template library for SMS and Viber in the same structure as Apifon, so we deliver a written template inventory with recommended GoHighLevel workflow action equivalents. The customer's team recreates templates in GoHighLevel's Workflow builder or custom SMS/Email actions using the exported content as a reference.

Apifon Sign-up Forms collect contacts and assign them to audiences with GDPR consent captured. We export the form structure (field names, field types, required flags), the audience assignment rules, and any conditional logic visible in the form configuration. GoHighLevel Forms replicate the contact collection structure; the field mappings and audience assignment rules are documented so the customer's admin can configure equivalent automation in GoHighLevel workflows. GDPR consent flags map to GoHighLevel contact custom fields to support compliance in the destination.

Apifon Channel configurations (sender IDs for SMS, Viber business account credentials, RCS settings) are platform-specific and do not transfer to GoHighLevel. We export the channel mapping and document which configurations require re-authentication in GoHighLevel. SMS sender ID registration, Viber business account setup, and A2P 10DLC registration are handled by the customer's team in GoHighLevel using the exported configuration as a reference. GoHighLevel Sub-accounts can be used to isolate channel credentials per client for agency use cases.

Apifon campaign performance events (delivered, opened, clicked, failed) are available as aggregate KPIs per campaign and per channel. We export summary metrics including delivery rate, open rate, click rate, bounce rate, and failure reason breakdown. These aggregate figures are stored as GoHighLevel custom fields on the Campaign record for reporting continuity. GoHighLevel's native campaign reporting can then layer on top of migrated historical data for combined pre- and post-migration reporting.

Apifon custom fields extend the Contact schema with business-specific properties. We export field names, data types, and all populated values. Each custom field maps to an equivalent GoHighLevel custom property created in the destination sub-account before contact import. Field type mapping follows: text fields to text, numeric fields to number, date fields to date, and multi-value fields to multi-select picklist where GoHighLevel supports the type. Custom field values are included inline during contact import to preserve all extended data.