CRM

Migrate your AeronaClinic data

Cloud-based practice management software for dental and health clinics in the UK and Ireland, built around appointments, charting, billing, and patient self-service via a branded Patient Portal.

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In its favor

Why people choose AeronaClinic

The signal that keeps AeronaClinic on the shortlist. Sourced from G2, Capterra, and customer scoping calls.

Clinics transitioning from legacy on-premise systems choose AeronaClinic for its fully cloud architecture, which removes the need for local server maintenance and enables access from any device with a browser connection.

Small to mid-sized dental practices in the UK and Ireland pick AeronaClinic for its integrated payment stack, combining GoCardless direct debit and Stripe card processing with automated reconciliation that reduces administrative workload.

The platform's Patient Portal is a draw for practices wanting to reduce front-desk phone traffic—patients complete medical history forms, sign consent documents via e-signature, and book appointments outside clinic hours without staff involvement.

Clinics moving from competitors cite the strong customer service reputation (5.0 on Capterra across 22 reviews) as a reason to commit, with reviewers noting dedicated support during onboarding and migration phases.

The built-in GDPR opt-in recording tools and consent management features make AeronaClinic attractive to UK and Irish practices that need to demonstrate regulatory compliance without third-party add-ons.

Some practices find the feature set narrower than larger platforms like Dentrix Ascend or CareStack, reporting that advanced clinical workflows or specialist modules require third-party workarounds.

The lack of a mobile application means practitioners who want to chart or check schedules from a phone or tablet report friction compared to mobile-first alternatives.

Clinics with multiple locations or complex multi-practitioner setups report that reporting and analytics tools, while functional, are less flexible than what spreadsheet-based analysis can deliver.

Users occasionally cite the learning curve for staff unfamiliar with cloud-based interfaces, particularly for features like KPI dashboards and automated reporting that replace legacy paper or spreadsheet workflows.

Reasons to switch

Why people leave AeronaClinic

The recurring reasons buyers give for replacing AeronaClinic. Presented as facts, not knocks.

Platform scorecard

Strengths, weaknesses, and where AeronaClinic fits

Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.

SWOT — strengths, weaknesses, and use-case fit

Strengths

Fully cloud-based with no local server dependency, accessible from any browser on any device.Integrated payment processing via GoCardless and Stripe with automatic reconciliation.Patient Portal enables 24/7 appointment booking, form completion, and treatment plan viewing by patients.Strong customer service reputation with 5.0/5.0 score for support on Capterra.Built-in GDPR consent recording and e-signature features for UK/EU regulatory compliance.

Weaknesses

No native mobile application, limiting access for practitioners who prefer tablet or phone workflows.Narrower feature set compared to enterprise dental platforms like Dentrix Ascend or CareStack, potentially requiring third-party integrations for specialist workflows.The API documentation is password-protected and not publicly accessible, complicating third-party migration tooling and data export.Limited published pricing information beyond the £45/month starting rate, with no public tier comparison.Analytics and reporting dashboards are functional but lack the customisation depth that power users and multi-location practices require.

Where it works

Small to mid-sized dental practices in the UK and Ireland (1-10 employees) that need an affordable cloud-first system without the overhead of maintaining local servers.Single-location practices transitioning from legacy on-premise software that want a managed migration with dedicated support—reviews consistently cite strong onboarding assistance.UK and Irish clinics that prioritise GDPR compliance and need built-in consent recording, e-signature, and opt-in tracking without third-party add-ons.Practices that want to reduce front-desk workload by offloading appointment booking, medical history forms, and treatment plan viewing to patients via the Patient Portal.Clinics that process a high volume of direct debits and card payments and want automatic reconciliation between GoCardless and Stripe within a single system.

Where it struggles

Multi-location practices requiring consolidated reporting, flexible analytics, or cross-site dashboard views—the platform's reporting tools are functional but limited in customisation depth.Practitioners who prefer mobile or tablet workflows for charting, scheduling, or accessing records on the move—the platform has no native mobile application.Clinics requiring advanced clinical workflows, specialist modules, or integrations that enterprise platforms like Dentrix Ascend or CareStack provide natively.Practices that need open API access for custom integrations, third-party tooling, or automated data exports—the API documentation is password-protected and not publicly accessible.Large dental groups or specialists (orthodontics, periodontics) needing purpose-built clinical modules, as AeronaClinic's feature set is narrower than enterprise alternatives.

Pricing tiers

AeronaClinic pricing overview

AeronaClinic is priced from £45/month on a per-feature model. The single published starting tier includes the full core platform; custom pricing applies for multi-site deployments, dedicated migration support, or bespoke integrations. No public free tier exists, though Aerona markets a free trial period on third-party listing sites.

Standard

Tier 1 of 2

£45/month

What's included

Cloud-based practice management accessAppointment scheduling and patient managementClinical charting toolsBilling and payment processing (GoCardless + Stripe)Patient Portal with online booking and formsGDPR consent and e-signature toolsReporting and KPI dashboards

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Pricing is informational. FlitStack AI does not bill on AeronaClinic's schedule — see our quote-based pricing →

What gets migrated

AeronaClinic object support

Object-by-object support for AeronaClinic migrations. Per-pair details surface during scoping.

Patients

Fully supported

Patients are the central entity in AeronaClinic. Each Patient record holds demographics, contact details, medical history, GDPR consent status, and portal credentials. We migrate Patient records with full field fidelity, preserving consent flags as discrete boolean fields rather than relying on note text.

Appointments

Fully supported

Appointments are linked to Patients and Practitioners. The export includes appointment type, date/time, duration, status, and practitioner assignment. Cancelled or no-show appointments are included as historical records unless scoped out during discovery.

Treatment Plans

Mapping required

Treatment Plans store proposed and completed procedures with associated fees. We map the plan structure and line items, but custom fee schedules and per-practitioner pricing variations may require post-migration review.

Clinical Charting

Mapping required

Charting data includes per-tooth or per-surface clinical notes, conditions, and procedure codes. The schema varies between UK FGDP and international coding standards; we normalise to a common structure and flag any unsupported codes for manual review.

Billing Records

Mapping required

Invoices, payments, and outstanding balances are stored separately from treatment plans. We migrate completed transactions and open receivables, but payment plan schedules with future-dated instalments may require customer sign-off on the schedule before import.

Consent Forms

Mapping required

GDPR consent records and e-signature events are stored as metadata attached to Patients. We preserve the consent type, date granted, and method (paper, e-signature) as structured fields. Archived PDF copies are extracted as binary blobs and linked by reference.

Patient Portal Data

Mapping required

The Patient Portal holds patient-initiated bookings, completed intake forms, and payment transactions outside the core clinical record. These live in a separate data partition and require coordinated extraction from Aerona's migration team alongside our own API workarounds.

Practitioners / Users

Mapping required

Practitioner records include name, role, qualifications, and scheduling preferences. User accounts with login credentials do not transfer 1:1 in a migration; we create practitioner profiles in the destination system and flag that credentials must be re-provisioned.

Clinical Documents

Mapping required

Uploaded documents such as X-ray references, referral letters, and images are stored as binary attachments. We extract documents by reference and attach them to the corresponding Patient record in the destination system. Very large imaging files may be scoped out if bandwidth constraints apply.

Payment Methods

Mapping required

Stored payment methods (card tokens, GoCardless mandates) cannot be migrated as they are tokenised and processor-bound. We flag these as needing manual re-enrolment by patients post-migration.

Reporting / KPI Data

Not in this platform

KPI dashboards and aggregated reporting data are computed at query time and are not stored as discrete records. We do not migrate analytics snapshots; customers who need historical KPI data should export reports as PDFs before cutover.

Gotchas

What to watch for in AeronaClinic migrations

Issues we've hit on past AeronaClinic migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.

High

Password-protected API limits export options

Medium

Large historical record volumes in dental practices

Medium

Payment plan instalment schedules require manual sign-off

How a AeronaClinic migration works

Four steps, AeronaClinic-specific

Connect

Not publicly documented into AeronaClinic. Scopes limited to read-only on the data we move.

Map

We translate AeronaClinic-specific structures (custom fields, objects, value lists) to the destination's model.

Sample

Test with a 50–200 record subset to validate AeronaClinic quirks before production.

Migrate

Full migration with AeronaClinic rate-limit handling. Rollback available throughout.

FAQ

AeronaClinic migration FAQ

Answers to the questions buyers ask most during AeronaClinic migration scoping. Not seeing yours? Book a call.

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Most AeronaClinic migrations under 1M records finish in 48–72 hours end-to-end. Larger orgs with custom objects or buyer-side security review typically take 5–7 days.

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