Migrate your FACT ERP.NG data
Unified SME ERP from Singapore with a configuration-only model and a 29-day go-live promise, covering financials, CRM, inventory, manufacturing, and payroll in a single real-time system.
In its favor
Why people choose FACT ERP.NG
The signal that keeps FACT ERP.NG on the shortlist. Sourced from G2, Capterra, and customer scoping calls.
29-day go-live with a configuration-only model—businesses adopt FACT ERP.NG because it ships fully functional out of the box, avoiding the customisation delays that plague other ERP deployments.
Integrated real-time data across financials, inventory, manufacturing, and CRM—departments in SMEs share a single transactional view so cross-department reporting is always current without manual reconciliation.
Over 600 updates released annually with zero downtime—customers stay because the platform evolves without disrupting operations, and updates are included in the annual subscription with no hidden surcharge.
Built-in e-invoicing compliance for Malaysia and Singapore—trading businesses with cross-border requirements choose FACT ERP.NG to meet LHDN and InvoiceNow mandates without add-on modules.
Fast embedded reporting with the CXO Control Tower dashboard—management teams value instant visibility into KPIs across all modules without exporting to third-party BI tools.
Slow report rendering and processing delays—users report waiting extended periods for what should be quick queries, especially on larger datasets with full period ranges.
Limited depth in certain functional areas—some users supplement FACT ERP.NG with separate software for tasks like advanced HR analytics or niche manufacturing scheduling that the built-in modules do not fully cover.
Learning curve for new users despite ease-of-use claims—while the interface is familiar to power users, employees unfamiliar with integrated ERP workflows require structured training before becoming productive.
Customisation constraints frustrate niche industry requirements—the Configuration Only model means businesses with highly specific workflows sometimes cannot adapt the system without workaround processes.
Reasons to switch
Why people leave FACT ERP.NG
The recurring reasons buyers give for replacing FACT ERP.NG. Presented as facts, not knocks.
Platform scorecard
Strengths, weaknesses, and where FACT ERP.NG fits
Grades across six dimensions, plus a SWOT-style view of where the platform shines and where it falls short.
SWOT — strengths, weaknesses, and use-case fit
Strengths
Weaknesses
Where it works
Where it struggles
Pricing tiers
FACT ERP.NG pricing overview
FACT ERP.NG uses custom annual subscription pricing based on company turnover and headcount. Starting prices appear around SGD 10,000 one-time for initial deployment, with annual subscription fees scaling with user count and modules selected. There are no publicly documented per-feature or per-user tiers—the vendor provides a tailored quote after scoping the company's operational complexity.
Annual Subscription (Standard)
Tier 1 of 3
Custom — quoted per company turnover
What's included
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What gets migrated
FACT ERP.NG object support
Object-by-object support for FACT ERP.NG migrations. Per-pair details surface during scoping.
Customers
Fully supportedCustomer records in FACT ERP.NG carry addresses, contact details, GST/Tax IDs, credit limits, and payment terms. All standard fields are stable and we migrate them 1:1. We preserve Customer-to-Sales-Order and Customer-to-AR-invoice linkages during the load sequence.
Suppliers
Fully supportedSupplier master records include bank details, tax registration, and payment terms. We map them to the destination's Vendor or Supplier object. We retain Supplier-to-Purchase-Order and Supplier-to-AP-invoice linkages as cross-object references.
Items / Products
Fully supportedItems carry pricing, BOM (Bill of Materials) links, serial number flags, and barcode data. For manufacturing configurations we also capture multi-level BOM structures. We chunk BOM rows individually and reassemble them at the destination.
Sales Orders
Fully supportedSales Orders carry customer references, line items, pricing, taxes, and fulfillment status. We map each order header and its lines as a single transactional unit so that partial fulfillments are correctly represented at the destination.
Purchase Orders
Fully supportedPurchase Orders carry supplier references, line items, expected delivery dates, and GRN (Goods Received Note) linkages. We preserve the header-to-line structure and flag any open versus closed PO status at migration time.
GL Accounts / Chart of Accounts
Fully supportedFACT ERP.NG uses a standard COA structure with account codes, descriptions, and account types. We map account codes directly and flag any account that carries a balance so that opening balances are posted correctly at the destination.
Journal Entries / Transactions
Mapping requiredFACT ERP.NG posts payroll, AR, and AP directly to the GL via journal entries. These are date-stamped, source-referenced records. We extract them in date-range batches and map them to the destination's GL journal or transaction object, handling currency and tax code differences during transformation.
Inventory / Warehouse
Mapping requiredInventory balances are maintained per warehouse per item. We migrate current stock positions, reorder levels, and warehouse assignments. Serial and batch tracking fields require value-level mapping since destination systems use different naming conventions for tracking attributes.
Fixed Assets
Mapping requiredFixed Asset records include acquisition cost, depreciation method, accumulated depreciation, and asset location. Depreciation schedules are generated per accounting period. We map asset registers and capture the depreciation method as a configuration field so the destination can regenerate schedules.
Payroll / Employees
Mapping requiredEmployee records include salary components, tax deductions, EPF/CPF contributions, and leave balances. Payroll in FACT ERP.NG posts directly to the GL, creating a dependency chain we must resolve before loading GL data. We extract employees, salary history, and payroll journal postings as a single migration package.
CRM / Leads / Contacts
Fully supportedThe CRM module holds Leads, Contacts, Opportunities, and Activities. We migrate all four as linked objects preserving the contact-to-opportunity relationship. Opportunity stage and owner assignment are carried across as custom properties if the destination uses a different pipeline model.
Compliance / E-Invoice Records
Mapping requiredFACT ERP.NG supports Malaysian e-invoicing (IRB/LHDN) and Singapore InvoiceNow. We migrate e-invoice metadata and XML payloads. The destination system must have an equivalent compliance module or the records will be stored as attachments.
Reports / Dashboards (CXO Control Tower)
Not in this platformThe CXO Control Tower dashboards are visual configurations built within FACT ERP.NG's proprietary layer. These are not exportable as structured data. We do not migrate dashboards. Customers should treat dashboards as read-only references and rebuild them in the destination BI tool.
Custom Fields / User-Defined Parameters
Mapping requiredFACT ERP.NG's Configuration Only model means many settings are stored as parameters rather than custom fields. We extract parameter values and map them to equivalent configuration fields or custom fields at the destination, documenting every parameter that has no direct equivalent.
| Object | Support | Notes |
|---|---|---|
| Customers | Fully supported | Customer records in FACT ERP.NG carry addresses, contact details, GST/Tax IDs, credit limits, and payment terms. All standard fields are stable and we migrate them 1:1. We preserve Customer-to-Sales-Order and Customer-to-AR-invoice linkages during the load sequence. |
| Suppliers | Fully supported | Supplier master records include bank details, tax registration, and payment terms. We map them to the destination's Vendor or Supplier object. We retain Supplier-to-Purchase-Order and Supplier-to-AP-invoice linkages as cross-object references. |
| Items / Products | Fully supported | Items carry pricing, BOM (Bill of Materials) links, serial number flags, and barcode data. For manufacturing configurations we also capture multi-level BOM structures. We chunk BOM rows individually and reassemble them at the destination. |
| Sales Orders | Fully supported | Sales Orders carry customer references, line items, pricing, taxes, and fulfillment status. We map each order header and its lines as a single transactional unit so that partial fulfillments are correctly represented at the destination. |
| Purchase Orders | Fully supported | Purchase Orders carry supplier references, line items, expected delivery dates, and GRN (Goods Received Note) linkages. We preserve the header-to-line structure and flag any open versus closed PO status at migration time. |
| GL Accounts / Chart of Accounts | Fully supported | FACT ERP.NG uses a standard COA structure with account codes, descriptions, and account types. We map account codes directly and flag any account that carries a balance so that opening balances are posted correctly at the destination. |
| Journal Entries / Transactions | Mapping required | FACT ERP.NG posts payroll, AR, and AP directly to the GL via journal entries. These are date-stamped, source-referenced records. We extract them in date-range batches and map them to the destination's GL journal or transaction object, handling currency and tax code differences during transformation. |
| Inventory / Warehouse | Mapping required | Inventory balances are maintained per warehouse per item. We migrate current stock positions, reorder levels, and warehouse assignments. Serial and batch tracking fields require value-level mapping since destination systems use different naming conventions for tracking attributes. |
| Fixed Assets | Mapping required | Fixed Asset records include acquisition cost, depreciation method, accumulated depreciation, and asset location. Depreciation schedules are generated per accounting period. We map asset registers and capture the depreciation method as a configuration field so the destination can regenerate schedules. |
| Payroll / Employees | Mapping required | Employee records include salary components, tax deductions, EPF/CPF contributions, and leave balances. Payroll in FACT ERP.NG posts directly to the GL, creating a dependency chain we must resolve before loading GL data. We extract employees, salary history, and payroll journal postings as a single migration package. |
| CRM / Leads / Contacts | Fully supported | The CRM module holds Leads, Contacts, Opportunities, and Activities. We migrate all four as linked objects preserving the contact-to-opportunity relationship. Opportunity stage and owner assignment are carried across as custom properties if the destination uses a different pipeline model. |
| Compliance / E-Invoice Records | Mapping required | FACT ERP.NG supports Malaysian e-invoicing (IRB/LHDN) and Singapore InvoiceNow. We migrate e-invoice metadata and XML payloads. The destination system must have an equivalent compliance module or the records will be stored as attachments. |
| Reports / Dashboards (CXO Control Tower) | Not in this platform | The CXO Control Tower dashboards are visual configurations built within FACT ERP.NG's proprietary layer. These are not exportable as structured data. We do not migrate dashboards. Customers should treat dashboards as read-only references and rebuild them in the destination BI tool. |
| Custom Fields / User-Defined Parameters | Mapping required | FACT ERP.NG's Configuration Only model means many settings are stored as parameters rather than custom fields. We extract parameter values and map them to equivalent configuration fields or custom fields at the destination, documenting every parameter that has no direct equivalent. |
Gotchas
What to watch for in FACT ERP.NG migrations
Issues we've hit on past FACT ERP.NG migrations, tagged by severity. FlitStack AI handles every one — surfacing them up front because buyer engineering teams want to know.
Configuration parameters must be mapped as first-class migration objects
Payroll journal entries create a mandatory sequencing dependency with the GL
Slow report rendering can extend migration validation cycles
No publicly documented API for direct programmatic extraction
Dashboard configurations are not exportable data objects
| Severity | Issue |
|---|---|
| High | Configuration parameters must be mapped as first-class migration objects |
| High | Payroll journal entries create a mandatory sequencing dependency with the GL |
| Medium | Slow report rendering can extend migration validation cycles |
| Medium | No publicly documented API for direct programmatic extraction |
| Low | Dashboard configurations are not exportable data objects |
Leaving FACT ERP.NG?
Where FACT ERP.NG customers move next
6 destinations FACT ERP.NG can migrate to.
How a FACT ERP.NG migration works
Four steps, FACT ERP.NG-specific
Connect
Not publicly documented into FACT ERP.NG. Scopes limited to read-only on the data we move.
Map
We translate FACT ERP.NG-specific structures (custom fields, objects, value lists) to the destination's model.
Sample
Test with a 50–200 record subset to validate FACT ERP.NG quirks before production.
Migrate
Full migration with FACT ERP.NG rate-limit handling. Rollback available throughout.
FAQ
FACT ERP.NG migration FAQ
Answers to the questions buyers ask most during FACT ERP.NG migration scoping. Not seeing yours? Book a call.
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